Novotel Christchurch Cathedral Square

Hotels
•
Novotel
8.3 (1336 reviews)
52 Cathedral Square , Christchurch , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Issues with cleanliness
Missing amenities
Inconsistent service interactions

Categories

Cleanliness
7.3
Several reviews mention issues such as congestion in rooms and smells, indicating concerns about cleanliness.
Service
9.3
Overall positive mentions of staff friendliness and helpfulness, despite some specific negative encounters.
Location
9.8
Frequent praise for the convenient and perfect location.
Room Quality
7.8
Mixed sentiments; some rooms described as run down, but others noted as clean and comfortable.
Amenities
7.3
Issues with missing amenities like microwaves or unpleasant surprises like old amenities were noted.
Value for Money
8.3
Concerns raised about pricing fluctuations, but good value mentioned in some reviews.
Food and Beverage
8.3
Positive experience regarding food quality, especially for Christmas dinner.
Overall Experience
8.3
General satisfaction mentioned but noted areas for improvement, reflecting an overall decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

City Centre Location
Located in the heart of the city, Novotel Christchurch Cathedral Square offers a modern stay with stunning city views from every room. Just a stroll away from the Convention Centre and Hagley Park, convenience meets luxury at our 4.5-star hotel.

Modern and Spacious Rooms
Choose from a variety of contemporary rooms at Novotel Christchurch, each designed for comfort and style. Enjoy amenities like wireless broadband, LCD TVs, and some rooms even feature a separate living area and work desk for your convenience.

Culinary Delights and Fitness
Indulge in New Zealand cuisine and fine wines at our on-site restaurant, open all day for your dining pleasure. Stay active at our fully equipped gym to keep up with your fitness routine during your stay.

Experience the best of Christchurch at Novotel Christchurch Cathedral Square. Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1336 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
C
chalor • extended_group • th
9
2026-06-18 • via Nuitee
L
Lisa • solo_traveller • nz
7
Pros:

Excellent location, welcoming & friendly staff.

Cons:

The sink was outside the bathroom in the main bedroom area, with a makeshift vanity & mirror. It seemed a bit dated.

2026-06-17 • via Nuitee
M
Marie • couple • jp
9
クライストチャーチを堪能できた立地最高の宿泊
Pros:

ロケーションが最高でした！クライストチャーチ自体がコンパクトな街ではありますが、中心地にあるので買い物やカフェ、レストランも全て徒歩で移動して楽しむことができました。

Cons:

壁が薄いのか隣や上下の客室の音が響いたり、何か機械が作動していたのか昼間にベッドで横になっていたら、ベッドが振動することもありました。
また、全体的には清潔な部屋でしたが、お風呂場の毛やゴミが掃除されていない箇所がチェックイン直後にも目立ちました。

2026-06-17 • via Nuitee
M
musabh • solo_traveller • ae
8
2026-06-15 • via Nuitee
M
Morton • extended_group • nz
9
2026-06-10 • via Nuitee
A
Anna • solo_traveller • nz
7
Pros:

Great

2026-06-10 • via Nuitee
L
Lyam • family_with_children • au
8
2026-06-10 • via Nuitee
A
Amy • couple • nz
8
Fab hotel, would stay again
Pros:

Great location, easy walk to the new stadium. Very comfy beds, attentive staff. Would 100% stay again.

Cons:

n/a

2026-06-06 • via Nuitee
S
Sylvia • couple • nz
8
2026-06-06 • via Nuitee
M
Mikey • couple • nz
10
Relaxing and Dreamy
Pros:

Location, Room selected, Value for money and friendly staff.

2026-06-05 • via Nuitee
S
Steve • couple • nz
8
2026-06-03 • via Nuitee
E
Elizabeth • couple • nz
9
Fantastic stay thank you
2026-06-03 • via Nuitee
H
Hamish • solo_traveller • nz
9
2026-06-01 • via Nuitee
T
Tanya • couple • au
9
Pros:

Check-in staff and restaurant staff were friendly and attentive

Cons:

Room setup with vanity was unusual

2026-05-31 • via Nuitee
A
Amy • couple • nz
9
Pros:

The breakfast was Lovely, a great selection of cooked and continental food on offer. great coffee and all the cooked food was tasty

2026-05-31 • via Nuitee
C
Craig • extended_group • nz
10
Great stay
Pros:

Everything

Cons:

Nothing

2026-05-30 • via Nuitee
B
Betsy • couple • nz
10
Amazing stay will definitely book again
Pros:

Everything was amazing

2026-05-28 • via Nuitee
S
Steve • extended_group • nz
7
2026-05-24 • via Nuitee
S
Suzanne • couple • nz
9
2026-05-24 • via Nuitee
Y
Yeow • solo_traveller • sg
9
2026-05-24 • via Nuitee