Mariel Hotel Boutique

Hotels
9.2 (2164 reviews)
Calle General Suarez, 240 - Miraflores , Lima , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent central location (Miraflores, near Kennedy Park)
Friendly and helpful staff (luggage storage, reception 24/7)
Clean rooms with daily housekeeping and towel changes
Good, varied/healthy breakfast with options for early departures
Apartment option with kitchen for longer stays
Cons:
Occasional poor customer service reported by at least one guest
Inconsistent room quality (bed size discrepancies, some furniture/AC issues)
Missing in-room items in some rooms (no hairdryer, iron, shampoo/conditioner, no frigobar)
Slow elevator and some maintenance/lighting issues
Some rooms feel dated and could benefit from modernization

Categories

Cleanliness
9.2
Generally reported as clean with daily towel changes and regular housekeeping; isolated complaint reporting very poor cleanliness.
Service
9
Majority of reviews praise friendly, helpful staff (luggage storage, reception 24/7, accommodating early breakfasts); however at least one review describes very poor customer service, making sentiment mixed but overall positive.
Location
10
Consistently highlighted as excellent — central in Miraflores, close to Kennedy Park, safe and very convenient for walking to attractions and dining.
Room Quality
8.6
Mixed feedback: many guests found rooms comfortable and spacious, but others reported narrow rooms, furniture or AC not working, and inconsistency in bed type (King advertised vs smaller bed).
Amenities
9
Amenities like buffet breakfast, apartment kitchens (where applicable) and 24/7 reception are positive; documented shortcomings include no hairdryer/iron/fridge in some rooms, limited toiletries, slow elevator and occasional maintenance issues.
Value for Money
9.2
Not explicitly detailed by many reviewers (assigned target overall rating); multiple guests recommend the hotel, suggesting perceived good value for its central location and services.
Food and Beverage
9
Breakfast is frequently described as healthy, varied and good, with positives like pre-made early breakfasts; some complaints about weak breakfast items or bad coffee.
Overall Experience
9.6
Overall stays are described as comfortable and recommendable by many guests, with repeated praise for location and staff; a few strong negative experiences are noted but do not dominate the general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:05

Property Description

Modern Boutique Hotel in the Heart of Miraflores

Chic and Comfortable Rooms

Experience the warmth of Mariel Hotel's rooms decorated in inviting colors, equipped with modern amenities including air conditioning, flat-screen TV, and room service for your convenience.

Convenient Apartments with Full Amenities

Enjoy the spaciousness of our apartments just steps away from the hotel, featuring 2 bedrooms, 2 bathrooms, a dining room, and a fully equipped kitchen for a homely stay.

Exceptional Services and Local Access

Benefit from free high-speed WiFi, laundry services, and car rental options. Discover the best of Miraflores with easy access to dining, shopping, and entertainment options.

Book now to indulge in a delightful stay at Mariel Hotel and explore Lima's vibrant Miraflores district!

Important information:

Bookings of 3 rooms or more require a 50% prepayment.

Bookings of 3 rooms or more will have a free cancellation policy up to 15 days before arrival.

Guests who check out before their planned check out date will be charged an additional room night, including its respective tax.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10.50%. To be exempt from this 10.50% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travellers who require a printed invoice, will also be charged the additional 10.50% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIM

Location

Guest Reviews

9.2
Based on 2164 reviews
Cleanliness: 9.2
Service: 9
Location: 10
Room Quality: 8.6
Amenities: 9
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.6
N
Nadja • extended_group • de
8
2026-08-07 • via Nuitee
Y
Yaron ALPERT • solo_traveller • il
7
2026-08-05 • via Nuitee
J
Jocimar Antonio • solo_traveller • br
9
Pros:

Equipe simpáticos e excelente atendimento Minha primeira semana nesse hotel foi excelente, cama King Size como anunciado, troca toalhas todos dias , confortável e limpo.

2026-08-04 • via Nuitee
J
Jocimar Antonio • solo_traveller • br
9
Pros:

Os funcionários super simpáticos, disposição para ajudar .
Trocam as toalhas e limpam o quarto todos os dias.
Guardaram as malas até meu retorno de Cusco.
Café da manhã saudável e de qualidade.

Cons:

QUANTO fiquei a primeira semana era Cama King Size , descrito na minha reserva, porem nesta segunda estadia o quarto cama casal normal que deveria ser King size , isso deixou a desejar pois tive a experiência antes em um quarto mais confortável.
Mas voltaria a esse hotel

2026-08-04 • via Nuitee
A
Agustina • solo_traveller • ar
6
2026-08-04 • via Nuitee
J
Jorge • couple • co
8
Está ubicado en un excelente sector para disfrutar Lima
Pros:

La ubicación es excelente y todo muy aseado

Cons:

Las habitaciones podrían ir modernizándose un poco

2026-08-03 • via Nuitee
A
Anna • solo_traveller • pe
8
2026-08-03 • via Nuitee
G
Gracie • extended_group • gb
9
2026-08-03 • via Nuitee
A
Arnao • solo_traveller • cl
8
Estancia tranquila
Pros:

La amplitud de la pieza y lo poco ruidoso de la ubicación me parecieron excelentes.

2026-08-02 • via Nuitee
A
Angulo Guzmán • solo_traveller • pe
10
Pros:

Todo bien.

2026-08-02 • via Nuitee
C
Christelle • couple • fr
8
2026-08-02 • via Nuitee
E
Elisa • solo_traveller • br
6
2026-08-02 • via Nuitee
C
Cheol Woong • solo_traveller • us
6
Pros:

Near to Kennedy park

Cons:

Bad coffee for breakfast

2026-07-25 • via Nuitee
M
Marcela liliana • solo_traveller • ar
1
Pros:

La atención pésima, habitaciones muy mala,todo el servicio, café a la mañana,limpieza atención al cliente muy pero muy malo.
Realmente han mentido ,con todo..

Cons:

Absolutamente, nada,

2026-07-25 • via Nuitee
S
Stephano • solo_traveller • pe
10
2026-07-24 • via Nuitee
A
ADAM • solo_traveller • il
8
2026-07-24 • via Nuitee
H
Huanacone Medina • couple • cl
10
Pros:

Exelente ubicación todo esta accesible solo caminando muy seguro sobre todo de noche. Muy recomendable.

Cons:

Todo bien.

2026-07-24 • via Nuitee
D
Duarte • couple • cl
9
2026-07-23 • via Nuitee
M
María • solo_traveller • pe
10
Pros:

Todo

Cons:

Todo estaba bien

2026-07-23 • via Nuitee
Y
Yannick • couple • ch
10
Pros:

Amabilidad, servicio

2026-07-22 • via Nuitee