Mercure São Paulo Ibirapuera Privilege

Hotels
•
Mercure
8.5 (308 reviews)
Avenida Macuco, 579 , Sao Paulo , br

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Café da manhã
Atendimento dos funcionários
Cama confortável
Cons:
Limpeza do banheiro
Dificuldades na recepção
Problemas com chuveiro

Categories

Cleanliness
7.75
Concerns about hair on the bathroom floor and overall cleanliness left a negative impression.
Service
9.25
Overall positive feedback on service, with exceptions noted regarding reception.
Location
8.75
The location is praised for being good and convenient.
Room Quality
7.25
Issues such as burned-out lights and temperature control in showers, with mixed reviews on room quality.
Amenities
8.75
Facilities like the gym and general hotel amenities received positive remarks.
Value for Money
8.25
Mixed sentiments due to high prices for services, which affects perceived value.
Food and Beverage
9.25
Excellent breakfast and overall dining experience highlighted in reviews.
Overall Experience
8.75
Overall pleasant experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:03

Property Description

Luxurious Accommodations

The 4-star Mercure Sao Paulo Ibirapuera Privilege offers elegant rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. The private bathrooms are stocked with essentials for your comfort.

Relaxation and Recreation

Indulge in the hotel's outdoor swimming pool, fitness centre, sauna, and garden for ultimate relaxation. Unwind with a refreshing drink at the on-site bar after a long day of exploring the vibrant city of São Paulo.

Convenient Location

Located in the bustling Moema district, this hotel is near popular attractions like Ibirapuera Park and shopping centres. With a 24-hour front desk and room service, Mercure SP Ibirapuera Privilege ensures a seamless stay for all guests.

Book your stay at Mercure Sao Paulo Ibirapuera Privilege for a luxurious and convenient experience in São Paulo!

Important information:

Renovation of the Gym and Toy Library from 07/01/2024. Apartments available far from these floors are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for R$ 126 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 308 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
B
Bruno • solo_traveller • br
10
Pros:

Ótima localização e café da manhã variado e farto.

2026-06-03 • via Nuitee
R
Ricardo Augusto • couple • br
9
Ótima!
Pros:

Funcionários, disponibilidade de check in antecipado e café da manhã.

Cons:

Nada.

2026-06-02 • via Nuitee
R
Renato Miranda • solo_traveller • br
8
2026-05-31 • via Nuitee
I
Isabel • family_with_children • br
10
2026-05-30 • via Nuitee
C
Carla Maria • solo_traveller • br
7
2026-05-27 • via Nuitee
U
Umberto • solo_traveller • it
5
Da dimenticare
Pros:

Praticamente nulla

Cons:

Purtroppo quasi nessuno parla inglese e per un hotel internazionale è inaccettabile, le camere hanno mobilio dozzinale e le luci bianche davano un senso di freddo che risultava in una sensazione desolante. Il bagno piccolo e con rubinetteria che si rischiava di rompere a ogni uso e per finire un cattivo odore costante che saliva dai sanitari.

2026-05-25 • via Nuitee
G
Guerra • solo_traveller • br
10
2026-05-25 • via Nuitee
P
Paulo • extended_group • br
10
Muito agradável é uma experiência bem gratificante
Pros:

Gostamos de tudo lá. Sempre nos hospedamos no Privilege, minha esposa adora. Os funcionários são muito atenciosos e prestativos. Esquecemos algumas coisas lá, entre elas um anel que tinha colocado em uma caixa e jogado a caixa no chão e eles encontraram e enviaram pra nós rapidamente. Somos e continuaremos sendo clientes fiéis

Cons:

Para o padrão, não vejo nada que desabone

2026-05-22 • via Nuitee
J
Juliano • couple • br
9
2026-05-20 • via Nuitee
T
Tatiane • family_with_children • br
10
2026-05-19 • via Nuitee
R
rodrigo • couple • br
8
Cons:

O café da manhã ser cobrado, e os itens do frigobar serem muito acima do mercado.

2026-05-18 • via Nuitee
M
Maria Eliana • couple • br
9
Recomendo
Pros:

Atendimento atencioso, red light camera confortável e bem localizado

Cons:

Tudo ok

2026-05-18 • via Nuitee
G
Gustavo • couple • br
10
2026-05-18 • via Nuitee
E
Edson • solo_traveller • br
8
Razoavel
Pros:

Localização

Cons:

Pia do banheiro difícil de abrir para sair água e chuveiro com misturador estragado. Sai água quente de repente e queima a pele.

2026-05-18 • via Nuitee
T
Tatiana • couple • br
8
Pros:

Atendimento e localização

Cons:

As camas estavam ruins duras e velhas

2026-05-17 • via Nuitee
M
Marcelo • solo_traveller • br
8
2026-05-17 • via Nuitee
E
ELISANDRO • family_with_children • br
8
2026-05-15 • via Nuitee
J
Jarbas • couple • br
8
Atendeu com ressalvas!
Pros:

Qualidade atendimento dos funcionários !

Cons:

Acústico do quarto deficiente e café da manhã com poucas variedades e lentidão na reposição !

2026-05-08 • via Nuitee
A
Ana Carolina • couple • br
9
2026-05-06 • via Nuitee
C
CLAUDIO • solo_traveller • br
8
Pros:

Localização e atendimento

Cons:

Café da manhã é muito fraco, piscina não estava aquecida.

2026-04-30 • via Nuitee