Comfort Inn & Suites Virginia Beach - Norfolk Airport

Hotels
Comfort
7.1 (891 reviews)
5808 Burton Station Road , Virginia Beach , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Noise disturbances

Categories

Cleanliness
6.15
Some reviews highlighted dirtiness and issues such as filthy hallways.
Service
8.65
Multiple reviews praised the staff for being friendly and accommodating.
Location
8.15
Close to the airport and other attractions, positively mentioned in different reviews.
Room Quality
5.65
Some rooms had issues like lack of maintenance and dated furnishings.
Amenities
6.15
Amenities such as pool and shower were noted as problematic, affecting the overall enjoyment.
Value for Money
6.65
Overall, the experience didn’t match expectations for the price paid.
Food and Beverage
8.65
The food quality received positive comments in several reviews.
Overall Experience
6.75
A mix of positives and negatives led to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:51

Property Description

Proximity to Beach Activities and Attractions
Located near Norfolk International Airport and the ocean, Comfort Inn and Suites Virginia Beach offers guests easy access to beach activities, water sports, shopping, and nearby attractions like Norfolk Botanical Garden, Lake Lawson, and the Virginia Zoo.

Convenient Amenities for a Perfect Stay
Guests can enjoy comfortable rooms, cozy beds, an indoor heated swimming pool, and an exercise room at this hotel. The complimentary hot breakfast, free high-speed Internet access, and free local calls add to the convenience and comfort of the stay.

Ideal for Business Travelers
Business travelers will find the hotel accommodating with a business center, computer with Internet, copy and fax services, ample outdoor parking for buses and trucks, and guest laundry services available.

Book your stay at Comfort Inn and Suites Virginia Beach for a relaxing and convenient experience.

Important information:

Please note only limited breakfast items are available at this time.

Shuttle service fee unavailble until 05/26/2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 891 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 6.75
N
Nicholson extended_group us
10
2026-06-09 via Nuitee
K
Karen couple za
8
Very nice and would come again.
Pros:

Bed extremely comfortable and lovely breakfast

Cons:

I walk barefoot in the room and found the carpet felt a little dirty

2026-06-09 via Nuitee
T
Tawayne couple us
4
2026-06-08 via Nuitee
J
jojo solo_traveller pa
10
2026-06-07 via Nuitee
P
Pearl solo_traveller us
10
2026-06-06 via Nuitee
J
Jammie extended_group us
6
From good, to bad, to much better.
Pros:

This is our fourth time staying and it was very different than our previous stay. The location I always great and close to everything we are doing such as the beach, zoo, ODU, and military base (farthest we had to travel). Most staff are pleasant and the rooms are spacious. Pool for the kids the relax in at the end of the day.

Cons:

This visit we had an extremely rude front desk person who was filling out. We spoke with two managers and one was able to handle some concerns immediately and the GM handling the other when staff returns. Our original room had roaches, which exterminators were contacted for and it also had a bad smell to it. We have never seen bugs in our previous stays. Our room was switched due to this issue and there was no bugs or odor in the other room. We also had an issue with trying to get our room cleaned from the room employee, who hung up on me twice and an absolute nightmare to deal with. However, the MOD that day David handles everything for us. Once the GM returned on our checkout day she handled everything else. Thanks David and Dana for your courtesy and help. It really recovered my view of the hotel.

2026-06-02 via Nuitee
S
Shaquanna extended_group us
7
Pros:

The staff, pool, location, breakfast

Cons:

The smell of the room and parking

2026-06-01 via Nuitee
C
Courtney family_with_children us
5
2026-06-01 via Nuitee
S
Samantha family_with_children us
8
2026-05-30 via Nuitee
J
Juan Manuel couple co
1
Pros:

Nada

2026-05-29 via Nuitee
A
Ana Isabel solo_traveller pt
4
2026-05-28 via Nuitee
D
D.K. couple tr
9
Clean and cosy
Pros:

Clean, good parking area, nice location and neighborhood. Breakfast was very satisfying. There is a starbucks next to the hotel.

2026-05-28 via Nuitee
D
Doris Jean solo_traveller us
9
Pros:

Friendly staff, nice room, comfortable bed.

2026-05-27 via Nuitee
M
Michael solo_traveller us
7
2026-05-24 via Nuitee
J
Jeffrey solo_traveller us
8
2026-05-23 via Nuitee
T
Tim couple us
10
2026-05-22 via Nuitee
R
Ralph solo_traveller us
7
2026-05-19 via Nuitee
T
Tina couple us
4
I felt we should have been compensated for half of the stuff that was in that room was not right. An
Pros:

The first thing was the refrigerator did not work. It was hot, it was not cold at all. The bathroom wrack in the bathroom was hanging on one screw. The room was not at the best smell when called the front desk to see if we could switch, they said they had nothing. And I paid over two hundred and something dollars for the room, so I was very unsatisfied

Cons:

Nothing about the room whatsoever.
Was not the best pick hotel.

2026-05-19 via Nuitee
L
Louise family_with_children us
8
Great!
Pros:

Easy airport access!

Cons:

Perfect, just what we needed

2026-05-18 via Nuitee
M
Mustafa solo_traveller pt
10
Pros:

Attitude of the staff was excellent. They were always kind, smiley and helpfull

2026-05-15 via Nuitee