Staycity Aparthotels Liverpool City Centre

Hotels
9 (3944 reviews)
37-41 Duke Street , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Value for money
Cons:
Limited amenities
Food options needed

Categories

Cleanliness
9.33
Overall, many reviews praised the cleanliness of the apartments.
Service
9.3
Numerous mentions of friendly and helpful staff contributed to a positive service sentiment.
Location
9.34
The location received high marks for its convenience and accessibility to key attractions.
Room Quality
8.29
Some guests noted minor issues, such as a door problem and hard beds.
Amenities
8.82
Generally good, but some guests expressed a desire for additional amenities.
Value for Money
9.28
Many guests felt they received excellent value for their stay.
Food and Beverage
8.33
Lack of on-site food options noted by multiple guests.
Overall Experience
9.3
Guests largely expressed satisfaction with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:54

Property Description

City Centre Convenience
Located in the heart of the city, our hotel is surrounded by vibrant bars and restaurants, with popular attractions like Liverpool One and Albert Dock just minutes away.

Modern Amenities
Enjoy free high-speed Wi-Fi, a 24-hour reception, and spacious apartments with fully fitted kitchens, TVs, and some with balconies. Our Duplex & Penthouse apartments also feature air conditioning for your comfort.

Local Dining and Shopping
Explore nearby dining options like Brunch Club & Cocktails or Lock & Key, and easily shop for groceries at the Tesco Superstore just a short walk away. With Concert Square and Bold Street nearby, there's always something to discover.

Book your stay now and experience the best of Liverpool's city centre!

Important information:

Please note that twin beds are available for extra guests. The property can provide an alternative bed arrangement on request.

The guest hereby gives consent to the property to apply to the guest’s credit/debit card all reasonable charges incurred which may not be covered by the security deposit.

Typically this may take 3-10 working days however, some banks do take longer.

Please state your bed preference at the time of booking.

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Serviced Apartments with more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

9
Based on 3944 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
J
Jeffery couple us
7
2026-07-25 via Nuitee
A
amanda solo_traveller gb
10
Pros:

Nice apartment, good location and friendly staff.

2026-07-24 via Nuitee
P
Pecchia-Bekkum solo_traveller us
10
2026-07-23 via Nuitee
S
Stephen couple gb
8
Great location and good value.
Pros:

All we needed for our two night stay.

Cons:

Bit noisy around 5am to 6am with deliveries to surrounding properties

2026-07-23 via Nuitee
P
Patricia family_with_children ie
2
Poor
Pros:

2 bedroom, 2 bathroom spacious apartment. It was ok, wasn’t as clean as I would like, had a balcony , full of bird poo. Well situated in the city centre

Cons:

Lift was broken while we were there, we were put on 5th floor, no advance notice given of this as I would have looked elsewhere and then they charged me full amount. Offered me a late checkout to make up for it after I had checked out and wouldn’t have been any use to me anyway. Bad service. Room space was good but cleanness wasn’t

2026-07-22 via Nuitee
F
Faram extended_group gb
9
Perfect for what we needed
Pros:

Perfect for what we needed. Clean, nice touch with teas and coffees.
Good to ne able to leave car in carpark whislt at daughters graduation

Cons:

Lift was not working, not too much of a problem as only on the second floor.
Very hot in the rooms, if window open very noisy, the fan did help.
Scaffolding around the building

2026-07-22 via Nuitee
J
Julia solo_traveller gb
10
Pros:

Great apartment with great facilities. Very clean and spacious. Would definitely book again.

Cons:

Nothing to dislike.

2026-07-22 via Nuitee
R
Ralf solo_traveller de
9
2026-07-21 via Nuitee
F
Faye extended_group gb
7
2026-07-21 via Nuitee
SergioMtz solo_traveller fo
10
Excelente
Pros:

Es muy limpio, muy agradable y en excelente ubicación.

Cons:

No tiene aire acondicionado en los departamentos y la temperatura en Liverpool era inusualmente alta durante nuestra visita.

2026-07-20 via Nuitee
A
Amarjit couple my
7
Good overall
Pros:

Excellent location, very friendly staff.

Cons:

Hot in the summer, no airconditioning, loud bars nearby with windows open.

2026-07-20 via Nuitee
E
Emma solo_traveller gb
8
2026-07-20 via Nuitee
I
Ivy Mae family_with_children gb
10
Overall we loved our stay . It was phenomenal
Pros:

The property was gorgeous , we loved it . Everything we needed was in the apartment . Very spacious for our children to play in . The location is perfect , very close to everything , the dock , the shopping streets and the train station . All walking distance

Cons:

The only thing was it was too hot in the apartment for the whole stay . I don’t know about the regulation but , it seemed like the central heating was on the whole time . The fans given us were godsends though .

2026-07-20 via Nuitee
L
Lorenzo couple gb
8
Average value but perfectly acceptable
Pros:

Clean, modern, good condition

Cons:

Rather cramped / squeezed in.

2026-07-19 via Nuitee
A
Annette family_with_children ch
10
2026-07-19 via Nuitee
T
Tina family_with_children gb
9
The property itself was perfect. It was too hot and noisy outside however
Pros:

Great location; clean and friendly

Cons:

No air con; very noisy streets in the early hours

2026-07-18 via Nuitee
K
Kirsty family_with_children gb
10
Highly recommended, will be staying here every time I visit the city!
Pros:

Very spacious and functional. Had everything you could possibly need. Great location and friendly, helpful staff.

Cons:

Nothing - it was great!

2026-07-18 via Nuitee
S
susan couple gb
10
So pleased that you moved us, we have booked again
Pros:

Location, quiet, spacious, air conditioned, nice breakfast and exceptionally friendly proficient staff

Cons:

Only thing missing was a dish cloth or kitchen towels to clean kitchen surface

2026-07-17 via Nuitee
A
adrian family_with_children gb
8
2026-07-17 via Nuitee
J
james family_with_children gb
5
Passable but could easily be improved upon.
Pros:

Friendly staff and great location

Cons:

The rooms like a sauna, should have had some form of even portable air conditioning. The staff were aware and apologetic. Not being informed the lifts would be taken out of service until arrival. No email before or at time of booking.

2026-07-16 via Nuitee