Narita U-City Hotel

Hotels
Independent
8.2 (124 reviews)
1-1-2 Igodai, Narita, Chiba-ken, 286-0035 , Narita , JP

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Good location near airport
Friendly service and well-priced
Valuable for quick stays
Cons:
Cleanliness issues
Old establishment showing wear

Categories

Cleanliness
6.94
Cleanliness mentioned as an issue with odors in the room and a dusty feeling.
Service
8.91
Friendly service mentioned positively along with the staff and breakfast.
Location
8.95
Excellent location near transport connections; convenient for airport access.
Room Quality
7.4
Rooms were noted as renovated, but issues with odors and possible bedbugs.
Amenities
8.43
Offers essential amenities for a short stay; breakfast service praised.
Value for Money
8.39
Good value considering the price and location, though cleanliness needs attention.
Food and Beverage
8.44
Breakfast at the in-hotel restaurant is well-regarded; adds value to the stay.
Overall Experience
8.11
Overall stay matched expectations with some noted drawbacks, especially on cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:00

Property Description

Experience unparalleled comfort and convenience at Narita U-City Hotel, perfectly situated for your travel needs.

Comfortable Accommodations
Relax in one of our 102 air-conditioned rooms, each equipped with modern amenities like refrigerators and LCD televisions. Enjoy complimentary wireless internet access so you can stay connected during your stay.

Convenient Amenities
Take advantage of our complimentary airport shuttle service, available at scheduled times, ensuring a seamless arrival and departure experience. Our 24-hour front desk and added services, such as luggage storage and laundry facilities, ensure every aspect of your stay is hassle-free.

Dining Delights
Start your day with a satisfying local cuisine breakfast served daily from 6 AM to 9 AM at our on-site restaurant. Indulge in the best flavors Narita has to offer without leaving the comfort of the hotel.

Don’t wait—book your stay at Narita U-City Hotel today for an unforgettable experience!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 124 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
J
Jason solo_traveller au
7
Pros:

location was great

2026-05-23 via Nuitee
J
Juthamat solo_traveller th
8
Pros:

Location, staff, breakfast

Cons:

None

2026-05-22 via Nuitee
A
Arthit solo_traveller th
8
2026-05-22 via Nuitee
N
Nuchanart solo_traveller th
10
Pros:

เงียบสงบ free shuttle bus ไปสนามบิน มีร้านสะดวกซื้อใกล้ๆ น้ำแรงดี

Cons:

เดินจากสถานีไกลกว่าอีกฝั่งถ้ามีกระเป๋าใบใหญ่ลำบากนิดหน่อย

2026-05-21 via Nuitee
T
traveler solo_traveller no
9
good value nearby Narita Airport
Pros:

Narita U-City hotel is located just a short walk from Narita JR and Keisei Line stations. It takes about 10 minutes by train from Narita Airport and makes it a perfect stop when arriving or departing from the airport. You get good value for your money by staying at this hotel.
Also Narita is often overlooked as a destination, I can only recommended to take a day or two, e.g walking down the local streets to the shrine with its huge park you can walk around, perfect after a long flight. If you want to do some shopping, there is a bus running from Narita station to the nearby shopping district or you can walk which will take you about 20-30 minutes.
The hotel is an older building but everything is clean, well maintained and in working order. Some furniture might be looking a bit worn down, but nothing major. The room was spacious and has everything you need and was as described. The bed was comfortable, sound proofing was good and I had a nice view out of the window. The hotel staff is friendly and welcoming, English speaking and will help you with everything you need. Without a doubt I will stay here again.

Cons:

n/a

2026-05-21 via Nuitee
M
Marcos Antony couple br
10
Voltarei com certeza
Pros:

A localização é ótima, muito próxima do centro de Narita o que torna super viável visitar o templo e também sendo muito próximo da estação de trem. Ótimas opções para comer próxima, acomodação muito boa e os funcionários são atenciosos.

2026-05-20 via Nuitee
R
rikiya extended_group jp
10
2026-05-20 via Nuitee
C
Cozy couple jp
7
安くて駐車場も無料、駅近で良かった
Pros:

成田駅近でロケーションは最高です

Cons:

コスパ重視だったので特に悪い点はありませんでした

2026-05-20 via Nuitee
W
Wan Ping solo_traveller tw
9
Pros:

接待人員都很親切很棒
而且真的有如期待的幫忙安排安靜的客房
加上高樓層市景白天晚上都很美
有機場接駁車超讚👍🏻
離JR成田站很近

Cons:

應該是有點年代的商旅
插座略少

2026-05-20 via Nuitee
S
Suwen solo_traveller au
8
2026-05-20 via Nuitee
I
I FAN family_with_children tw
8
2026-05-18 via Nuitee
R
rikiya extended_group jp
10
2026-05-17 via Nuitee
R
Rajen solo_traveller jp
3
2026-05-16 via Nuitee
M
Michal solo_traveller pl
6
2026-05-16 via Nuitee
N
Nick solo_traveller au
8
Value for money
Pros:

Bed was comfy. Room was clean. Close to the train station. Staff were helpful.

Cons:

A little dated. But it felt nostalgic.

2026-05-16 via Nuitee
S
Simona couple cz
4
In the moment you enter the hotel, you can see super old sofas and tables. Then you enter the lift and you feel like you
Pros:

Location, close to the train station

Cons:

Very old everything with super dirty bathtub, walls and curtains.

2026-05-16 via Nuitee
S
Stefano solo_traveller be
9
Hôtel proche de la gare
Pros:

- Personnel disponible et à l'écoute.
- La navette gratuite pour aller à l'aéroport est un gros plus.
- Chambre prête avant 15h et nos valises nous y attendaient.
- Chambre propre.
- Quartier sympathique.
- Proche de la gare.

2026-05-15 via Nuitee
C
Cynthia solo_traveller us
9
Super convenient, very efficient, recommend highly.
Pros:

Super convenient. Shuttle buses run often enough. Great breakfast. Small but expected and certainly enough room and very efficient. I liked Narita for a day to visit the shrine and the adorable walking Street.

2026-05-11 via Nuitee
G
Guy couple il
8
2026-05-11 via Nuitee
P
Park extended_group kr
10
良かった
Pros:

スタッフが、全員親切でした。

2026-05-11 via Nuitee