Narita U-City Hotel

Hotels
Independent
8.2 (124 reviews)
1-1-2 Igodai, Narita, Chiba-ken, 286-0035 , Narita , JP

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Good location near airport
Friendly service and well-priced
Valuable for quick stays
Cons:
Cleanliness issues
Old establishment showing wear

Categories

Cleanliness
6.94
Cleanliness mentioned as an issue with odors in the room and a dusty feeling.
Service
8.91
Friendly service mentioned positively along with the staff and breakfast.
Location
8.95
Excellent location near transport connections; convenient for airport access.
Room Quality
7.4
Rooms were noted as renovated, but issues with odors and possible bedbugs.
Amenities
8.43
Offers essential amenities for a short stay; breakfast service praised.
Value for Money
8.39
Good value considering the price and location, though cleanliness needs attention.
Food and Beverage
8.44
Breakfast at the in-hotel restaurant is well-regarded; adds value to the stay.
Overall Experience
8.11
Overall stay matched expectations with some noted drawbacks, especially on cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:00

Property Description

Experience unparalleled comfort and convenience at Narita U-City Hotel, perfectly situated for your travel needs.

Comfortable Accommodations
Relax in one of our 102 air-conditioned rooms, each equipped with modern amenities like refrigerators and LCD televisions. Enjoy complimentary wireless internet access so you can stay connected during your stay.

Convenient Amenities
Take advantage of our complimentary airport shuttle service, available at scheduled times, ensuring a seamless arrival and departure experience. Our 24-hour front desk and added services, such as luggage storage and laundry facilities, ensure every aspect of your stay is hassle-free.

Dining Delights
Start your day with a satisfying local cuisine breakfast served daily from 6 AM to 9 AM at our on-site restaurant. Indulge in the best flavors Narita has to offer without leaving the comfort of the hotel.

Don’t wait—book your stay at Narita U-City Hotel today for an unforgettable experience!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 124 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
M
Michiko solo_traveller jp
6
出張中の休息
Pros:

古い?ホテルのようですが、清掃も行き届いているし快適でした。

Cons:

強いて言えばですが、バスルームの電気が少し暗めだったのが残念。

2026-07-24 via Nuitee
M
Michelle family_with_children nz
6
It was cheap and it showed. But lovely staff and it did the job as a short stay before our flight.
Pros:

Lovely staff who were very helpful and good English speaking. We wanted a cheap & cheerful hotel close to Narita Airport on our last night in Japan. In that respect the location was handy, only a 10 minute train ride to the airport. Close by the hotel were several restaurants and konbini (7-eleven, Family Mart, etc)

Cons:

The hotel room was very dated. It looked clean enough but the state of the bathrooms and bed made it look dirtier than ideal. The bed mattress and pillows were probably the most uncomfortable bed I have slept on in a while.

2026-07-24 via Nuitee
C
Christopher family_with_children us
7
2026-07-23 via Nuitee
I
IWEN couple tw
10
2026-07-21 via Nuitee
H
Hiroshi solo_traveller jp
8
2026-07-21 via Nuitee
T
takashi solo_traveller jp
5
2026-07-20 via Nuitee
P
Pamela extended_group ph
10
2026-07-20 via Nuitee
K
Koichiro solo_traveller au
8
2026-07-19 via Nuitee
M
Monika solo_traveller pl
10
Pros:

Darmowy transfer na lotnisko.

2026-07-17 via Nuitee
E
Elisabeth Palomo Oviedo solo_traveller es
8
Buena relación calidad precio
Pros:

Tenían todo tipo de artículos de aseo, el armario es espacioso y las camas cómodas

Cons:

No hay nada en particular que no me gustara

2026-07-11 via Nuitee
Y
youqin extended_group cn
7
Pros:

有免费机场接驳巴士,早晚各两班,很方便,到成田机场大概25分钟路程。有24h前台,红眼航班到达也可办理入住。

Cons:

房间设施比较老旧,马桶冲水不太灵敏,坐下后会一直冲水。被罩材质不太舒服,被子很薄。吹风机出风口有很多大片的棉絮和灰尘。洗漱池是两个开关,一边热水一边凉水,想用温水只能两个同时开,不好调试到温度正好。

2026-07-08 via Nuitee
Y
Yumiko solo_traveller jp
9
シャトルバスが有り難かったです
Pros:

駅近で良かったです

Cons:

チェックイン時のスタッフが感じ悪かったです。

2026-07-08 via Nuitee
A
Aila solo_traveller nz
8
Practical affordable hotel near town and rail station
Pros:

Close to railway,helpful staff,choose of smoking or non smoking rooms

Cons:

A bit dated

2026-07-08 via Nuitee
M
MANABE solo_traveller jp
10
2026-07-07 via Nuitee
H
HIDEKI solo_traveller th
10
交通至便
Pros:

JR成田駅と京成成田駅の両方が使えるがJRのほうがより近い。最近JRでは西口に近い通路に大きなスーツケースを入れられるコインロッカー(現金ICカードなど各種対応)が設置され、より便利になりました。チェックイン前後に駅付近に用事があって大きな荷物がある場合はそのロッカーを利用しています。西口は東口よりも静かで人が少ないのが気に入っています。

Cons:

特に思いつきません。

2026-07-05 via Nuitee
T
TATSUYA solo_traveller jp
7
2026-07-05 via Nuitee
B
Baris_ustub solo_traveller tr
8
2026-07-05 via Nuitee
Z
ZUMI solo_traveller jp
10
急か宿泊でしたが、スンナリ滞りなく対応して頂き感謝しています。
Pros:

お部屋が広くゆったりとできました。
フロントの方も安心感がありました。

Cons:

特になし

2026-07-03 via Nuitee
C
chijung couple tw
10
Pros:

從京成站出來對街是jr 站,旅館就在jr 的後站一至二百公尺,很老,員工也完全是上世紀的日式風格,體面有禮,房間不新面積不小。性價比超高

2026-07-01 via Nuitee
V
Valentin solo_traveller ch
7
2026-06-28 via Nuitee