The Sun Hotel

Hotels
8.2 (446 reviews)
7-8 Sun Street , Canterbury , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Cashless payment available
Property cleaned by professional cleaning companies
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Great location
Charming character
Good staff service
Historic ambiance
Cons:
Uncomfortable beds
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
6.84
Complaints about cobwebs, dirty bathroom, and unflushed toilet indicate cleanliness issues.
Service
8.81
Generally positive mentions of staff and check-in process, with some dissatisfaction noted.
Location
9.85
Consistently praised for its central location and accessibility.
Room Quality
7.3
Mixed reviews on room comfort, with references to noise and uncomfortable beds.
Amenities
7.83
Amenities like heating and bathroom fixtures reported as lackluster.
Value for Money
7.79
Perceived as expensive for the quality, leading to moderate value perception.
Food and Beverage
8.84
Breakfast and restaurant quality noted positively in several reviews.
Overall Experience
8.31
Some positive experiences countered by notable issues, leading to a fair average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:38

Property Description

Central Location in Canterbury
Located in the heart of Canterbury, The Sun Hotel offers easy access to popular attractions such as Canterbury Cathedral and the University of Kent. With Canterbury WestTrain Station just a stone's throw away, exploring the city is convenient for our guests.

Comfortable and Well-Equipped Rooms
Our rooms at The Sun Hotel are designed to provide comfort and convenience. Each room features a wardrobe, safety deposit box, and some even offer stunning city views. Rest assured with our quality bed linen and towels during your stay.

Diverse Amenities for a Pleasant Stay
Enjoy a delicious meal at our on-site restaurant, unwind with a drink at the bar, and stay connected with complimentary WiFi throughout the hotel. Whether you are here for business or leisure, The Sun Hotel ensures a memorable experience for all guests.

Book your stay at The Sun Hotel now and indulge in a delightful Canterbury getaway.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 446 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 8.31
D
Donatas • couple • lt
8
2026-05-29 • via Nuitee
V
Vernon • couple • gb
9
Pros:

Location

Cons:

Nothing

2026-05-29 • via Nuitee
M
Mike • couple • gb
10
A lovely historic hotel! Loved it!
Pros:

A proper old hotel with loads of history explained by the host. A room with a 4 poster bed! Great! The stairs creak and it’s in the centre of Canterbury so on a bank holiday weekend, it was a tad noisy but it didn’t bother us. Great to hear people enjoying themselves and the live music.

Cons:

Can’t fault it!

2026-05-28 • via Nuitee
M
Mireya • solo_traveller • gb
10
Happy guest.
Pros:

The ubication its excellent.

Cons:

It should have air-conditioning.

2026-05-25 • via Nuitee
S
Sudha • couple • gb
7
2026-05-25 • via Nuitee
R
Richard • couple • gb
5
Disappointing. For £180/night, I would expect a better standard and a cleaner room.
Pros:

Amazing characterful property.

Cons:

Room was cold, no heating till requested.
No hot water in the morning.
No batteries in the tv remote.
Bathroom extractor fan didn’t work.
One of the two bathroom lights didn’t work.
Cobwebs in the window.
Holes in the carpet.
Bath side panel coming off.

2026-05-17 • via Nuitee
L
Lisa • couple • gb
9
Lovely hotel & situated in a nice place. It's also just round the corner from the main street of Ca
Pros:

We had a very pleasant one night stay at the sun hotel. The staff were very helpful & accommodating.

Cons:

The only thing we were not keen on, was the shower room smelt damp, so we were taking very quick showers.

2026-01-19 • via Nuitee
B
Bonnie • family_with_children • gb
9
Exceeded my expectations. Will be glad to return.
Pros:

It is very near Canterbury Cathedral. High Street is just around the corner. Pricing for a family room is good. Spanish Tapa Restaurant below (part of the hotel) was nice, great food (octopus and paella). Super friendly staff. Complimentary croissant breakfast with jam, marmalade and free tea and coffee.

Cons:

Stairs, as with all loft rooms on period houses I guess. Nothing can be done about this.

2026-01-19 • via Nuitee
L
Lyn • solo_traveller • gb
4
Not a superior room or good value
Pros:

No breakfast - pre wrapped buns and packets of cereal in the room only

Cons:

No parking, no directions to parking ie I called and asked for help and was told they couldn’t help me. I had to find a central car park on my own which was a 10 min walk from the hotel and expensive. The room was up a narrow winding staircase which was hard to negotiate with a case and my hip replacement. I wouldn’t have booked this hotel if I’d have known about these items

2026-01-19 • via Nuitee
A
Alexandr • couple • ru
10
Pros:

Location is superb, you can see the spires of the Cathedral from your windows

2026-01-19 • via Nuitee
A
Amanda • extended_group • gb
8
Pleasant stay , clean and friendly
Pros:

Location
Historical
Complimentary bottle of water each

Cons:

Drains smelled unpleasant in the room . Unable to connect onto the WiFi even though we did follow the instructions and request assistance, we did not receive any help.

2026-01-19 • via Nuitee
E
Edwina • family_with_children • au
5
Location made up for defects in room
Pros:

Location great, staff friendly

Cons:

Bathroom facilities need improvement. First morning no hotwater. Sink blocked and shower dangerous(slippery), water went everywhere.

2026-01-19 • via Nuitee
E
Eloise • extended_group • au
10
2026-01-19 • via Nuitee
J
Jennifer • couple • gb
8
Beautiful stay, great location
Pros:

Location

Cons:

The stairs, we’re old 😂

2026-01-16 • via Nuitee
L
Linda • couple • gb
8
The location was the best thing - literally a stone’s throw from the cathedral.
Pros:

Could have been better. Tiny bowls for cereal.

Cons:

We didn’t get the room we booked because the water pressure was inadequate and were put up in the eves of the hotel accessed by a steep stairs. On the plus side the room was very comfortable and incredibly warm.

2026-01-04 • via Nuitee
R
Robert • couple • gb
7
Great price and great location
Pros:

Great price

2025-12-11 • via Nuitee
S
Shantanu • couple • gb
6
Probably best to avoid unless you really must sleep in an uncomfortable four poster bed.
Pros:

Central location and historic vibe. Eccentric layout.

Cons:

Very old and historic, but uncomfortable and expensive. It was also very noisy late on a Saturday night (the drunken youth of Canterbury!)

The bed was uncomfortable and creaky.

The room was in credibly hot and the superheated bathroom towel rail could not be turned down/off.

The toilet had not been flushed after previous occupant...

2025-12-09 • via Nuitee
D
Dean • solo_traveller • gb
5
Pros:

Location

Cons:

TV faulty, Drab tired decor, No dedicated staff for the accommodation, No spare milk for cereals, Broken door handle/lock

2025-12-02 • via Nuitee
S
Sue • extended_group • gb
8
Overall good - would not rush back there
Pros:

Location was good

Cons:

Not being able to get out of the accommodation before 9am as the main door was locked.. This must be a safety issue in case you have to leave the premises quickly in case of an emergency.

2025-11-15 • via Nuitee
S
Sacha • couple • gb
8
2025-11-10 • via Nuitee