SureStay Plus by Best Western Windsor

Hotels
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SureStay Plus Hotel by Best Western
7.8 (1582 reviews)
2530 Ouellette Ave. , Windsor , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Clean facilities
Cons:
Noisy at night
Breakfast quality inconsistent
Some outdated amenities

Categories

Cleanliness
7.69
Overall cleanliness was positive, but there were mentions of mildew and soap quality concerns.
Service
8.66
Staff were generally friendly and accommodating.
Location
8.7
Conveniently located near amenities and attractions.
Room Quality
7.15
Rooms had issues like noise and outdated furniture.
Amenities
7.18
Certain amenities like the pool and breakfast quality received negative feedback.
Value for Money
8.14
Room price is reasonable for a basic stay but some aspects needed improvement.
Food and Beverage
6.69
Breakfast varied in quality; some items were described as old.
Overall Experience
8.16
Generally a positive stay despite several minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location
Located just a 5-minute drive from downtown Windsor, Howard Johnson Plaza by Wyndham Windsor is the perfect base for exploring the city. With Caesars Windsor Casino only 5 km away, entertainment is right at your doorstep.

Comfortable Accommodations
The pet-friendly guest rooms are equipped with all the essentials for a relaxing stay, including free Wi-Fi, a microwave, fridge, and coffee maker. Unwind and enjoy your favorite shows on the cable TV or lounge in the seating area.

Delicious Dining Options
Start your day right with a daily grab and go breakfast featuring fresh fruit, juices, cereals, and hot waffles. The on-site Marquis Restaurant is also available for breakfast and lunch, ensuring you never go hungry during your stay.

Ready to experience comfort and convenience in Windsor? Book your stay at Howard Johnson Plaza by Wyndham Windsor now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1582 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
A
Andrew • couple • us
9
Nice overnight stop.
Pros:

Room and staff.

Cons:

Location was not very nice.

2026-06-21 • via Nuitee
Z
Z3852YXsteveh • Family
10
I'll stay here again and recommend to friends.
Pros:

Very nice and reasonably priced. All the staff was friendly and helpful. Thank you

2026-06-20 • via Tripadvisor
T
Tim • solo_traveller • ca
10
Pros:

It was good

2026-06-19 • via Nuitee
M
mondial205 • solo_traveller • ro
10
2026-06-19 • via Nuitee
B
Bartosz • couple • ca
10
2026-06-19 • via Nuitee
A
Andrew • solo_traveller • us
9
Good stay nice room.
Pros:

Clean and quiet.

Cons:

Not an ideal area for restaurants.

2026-06-18 • via Nuitee
J
James • couple • ca
10
2026-06-17 • via Nuitee
M
Mendenelle • family_with_children • sa
8
Our stay was good
Cons:

Just the wifi signal is not that strong but manageable as we do have our own internet data.

2026-06-15 • via Nuitee
M
Mary • solo_traveller • ca
7
Pros:

Staff at front desk excellent

Cons:

The room was not swept or blankets tucked in.
Not enough towels for 3 people

2026-06-15 • via Nuitee
K
kyledQ6102VM • Couples
8
Comfortable, accommodation, affordable
Pros:

Despite being a budget friendly hotel (not a bad thing) the rooms are clean and comfortable, the staff are extremely friendly and accommodating and all in all its very muxh worth the value, especially if you’re looking for an affordable stay.

2026-06-14 • via Tripadvisor
R
Ron • couple • ca
8
Pros:

Everything was okay

2026-06-12 • via Nuitee
R
Ron • couple • ca
8
Pros:

Very friendly and helpful staff

2026-06-12 • via Nuitee
M
Mariling • family_with_children • ca
6
Cons:

Breakfast

2026-06-11 • via Nuitee
D
Debra • solo_traveller • us
10
2026-06-09 • via Nuitee
M
michelle • family_with_children • ca
10
Pros:

Everything was fantastic! Great place with a fantastic price point. Quietest hotel we have ever stayed at in Windsor.

2026-06-08 • via Nuitee
R
Roland • couple • ca
5
2026-06-08 • via Nuitee
M
Matthew • couple • ca
8
Decent.
Pros:

Location was good for what we were in town for.

Cons:

The Breakfast included was lacking in quantity. The space for breakfast for the guests was very small. Had to ask for replenishment of foods n milk.

2026-06-08 • via Nuitee
B
bm228 • Couples • Hamilton, Ontario
4
Quiet hotel in a secluded area.
Pros:

Wasn’t here long arrived at night left in the morning stop along the road trip. Hotel is older I expected better for a best western . The hotel is older room was ok little small . 10-15 minutes from downtown Windsor. It was ok for the night but just not what I expected . There was breakfast but the lobby sitting area was quite small.

2026-06-07 • via Tripadvisor
A
Angel • family_with_children • ca
10
Pros:

床的软硬度和室温都很舒服

Cons:

卫生细节上

2026-06-07 • via Nuitee
S
Shane • solo_traveller • ca
10
Pros:

Everything time I stay here, staff makes you feel welcome. And I always find the bed comfortable.

2026-06-07 • via Nuitee