SureStay Plus by Best Western Windsor

Hotels
•
SureStay Plus Hotel by Best Western
7.8 (1667 reviews)
2530 Ouellette Ave. , Windsor , CA
+1 519-966-1860

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Clean facilities
Cons:
Noisy at night
Breakfast quality inconsistent
Some outdated amenities

Categories

Cleanliness
7.69
Overall cleanliness was positive, but there were mentions of mildew and soap quality concerns.
Service
8.66
Staff were generally friendly and accommodating.
Location
8.7
Conveniently located near amenities and attractions.
Room Quality
7.15
Rooms had issues like noise and outdated furniture.
Amenities
7.18
Certain amenities like the pool and breakfast quality received negative feedback.
Value for Money
8.14
Room price is reasonable for a basic stay but some aspects needed improvement.
Food and Beverage
6.69
Breakfast varied in quality; some items were described as old.
Overall Experience
8.16
Generally a positive stay despite several minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location
Located just a 5-minute drive from downtown Windsor, Howard Johnson Plaza by Wyndham Windsor is the perfect base for exploring the city. With Caesars Windsor Casino only 5 km away, entertainment is right at your doorstep.

Comfortable Accommodations
The pet-friendly guest rooms are equipped with all the essentials for a relaxing stay, including free Wi-Fi, a microwave, fridge, and coffee maker. Unwind and enjoy your favorite shows on the cable TV or lounge in the seating area.

Delicious Dining Options
Start your day right with a daily grab and go breakfast featuring fresh fruit, juices, cereals, and hot waffles. The on-site Marquis Restaurant is also available for breakfast and lunch, ensuring you never go hungry during your stay.

Ready to experience comfort and convenience in Windsor? Book your stay at Howard Johnson Plaza by Wyndham Windsor now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7.8
Based on 1667 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
O
Olga • family_with_children • ca
9
2026-09-14 • via Nuitee
J
Joseph • extended_group • gb
8
2026-09-13 • via Nuitee
D
Deontay • solo_traveller • us
1
2026-09-13 • via Nuitee
A
Auriel • couple • us
8
Staff was amazing. She was very helpful and very polite. Wish I remembered her name
2026-09-13 • via Nuitee
M
Mother TeresaW • solo_traveller • ca
7
Good value for money
Pros:

The room was clean with modern furnishings and the bed was comfortable.
The breakfast included was appreciated.

Cons:

The bathroom was a bit dated and could have used some renovations/upgrades.

2026-09-12 • via Nuitee
M
michelle • extended_group • ca
8
2026-09-10 • via Nuitee
S
Sam Salmi • solo_traveller • us
7
Pros:

The room is spacious and clean.
Bonus, the floor is hard wood!

Cons:

The mattress not the comfy and making noise when turning.

2026-09-09 • via Nuitee
G
Gurkamal • couple • ca
8
2026-09-08 • via Nuitee
L
Liliana • solo_traveller • ca
8
Pros:

Friendly stuff
Big room

Cons:

Hard pillows. neck was hurt in the morning.

2026-09-08 • via Nuitee
I
Ibrahim • couple • ca
9
Great location, clean, Cold and comfortable place to stay. I would book again
Pros:

Desk lady was kind enough to move my room as i requested. I understand why ppl dont like her, however just be friendly and not stupid and it goes a long way.

The room was clean, AC was cold, and most importantly the bed was comfortable.

The breakfast was respectable. You get pretty much everything. I will show what you get in the photos. Waffles were great BTW
(forgot to take picture of waffle machine but its there)

Cons:

The internet in my room was realy bad, I had to Use My Data during my whole stay. Tv’s are very outdated. No Netflix, or youtube or any streaming services available. You would have to bring a laptop and connect it to the TV with an HDMI Cable. Smart Rokus would be a nice upgrade

2026-09-08 • via Nuitee
M
Manjeet • couple • ca
8
2026-09-07 • via Nuitee
K
Kiniw • solo_traveller • ca
10
2026-09-06 • via Nuitee
N
Ndegera • solo_traveller • ca
10
My pressure
Pros:

Customer Service more Service and kindness
Housekeeping very amazing respectfully

Cons:

Everything

2026-09-05 • via Nuitee
J
Javed • solo_traveller • ca
7
2026-09-05 • via Nuitee
S
Shaukat • family_with_children • ca
7
Excellent hotel in budget
Pros:

Budget hotel to stay for one night with all the basic necessities. Good thing is breakfast is included so that’s icing on the cake.

Cons:

No swimming pool.

2026-09-04 • via Nuitee
D
Denny • solo_traveller • ca
9
quiet and comfortable place to stay close to the border
Pros:

I loved that there are no carpets in the rooms. Everything was very clean. The breakfast wasn't the greatest, but for the price it would be difficult to expect much more. The bed was great, I slept like a rock. I will stay there again

Cons:

The breakfast could have been better

2026-09-03 • via Nuitee
D
Debra • solo_traveller • us
10
2026-09-03 • via Nuitee
R
Rajib • family_with_children • ca
7
2026-09-02 • via Nuitee
N
noik • couple • gb
10
I would like to visit Sure Stay Hotel again in the nearest future
Pros:

Came with breakfast. very good deal for the rate

Cons:

Nothing

2026-09-02 • via Nuitee
W
Wendell • extended_group • ca
9
2026-08-31 • via Nuitee