SureStay Plus by Best Western Windsor

Hotels
•
SureStay Plus Hotel by Best Western
7.8 (1633 reviews)
2530 Ouellette Ave. , Windsor , ca
+1 519-966-1860

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent value for money
Clean facilities
Cons:
Noisy at night
Breakfast quality inconsistent
Some outdated amenities

Categories

Cleanliness
7.69
Overall cleanliness was positive, but there were mentions of mildew and soap quality concerns.
Service
8.66
Staff were generally friendly and accommodating.
Location
8.7
Conveniently located near amenities and attractions.
Room Quality
7.15
Rooms had issues like noise and outdated furniture.
Amenities
7.18
Certain amenities like the pool and breakfast quality received negative feedback.
Value for Money
8.14
Room price is reasonable for a basic stay but some aspects needed improvement.
Food and Beverage
6.69
Breakfast varied in quality; some items were described as old.
Overall Experience
8.16
Generally a positive stay despite several minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Convenient Location
Located just a 5-minute drive from downtown Windsor, Howard Johnson Plaza by Wyndham Windsor is the perfect base for exploring the city. With Caesars Windsor Casino only 5 km away, entertainment is right at your doorstep.

Comfortable Accommodations
The pet-friendly guest rooms are equipped with all the essentials for a relaxing stay, including free Wi-Fi, a microwave, fridge, and coffee maker. Unwind and enjoy your favorite shows on the cable TV or lounge in the seating area.

Delicious Dining Options
Start your day right with a daily grab and go breakfast featuring fresh fruit, juices, cereals, and hot waffles. The on-site Marquis Restaurant is also available for breakfast and lunch, ensuring you never go hungry during your stay.

Ready to experience comfort and convenience in Windsor? Book your stay at Howard Johnson Plaza by Wyndham Windsor now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1633 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
K
Kyle • family_with_children • ca
8
2026-07-20 • via Nuitee
S
Susan • couple • ca
7
Comfortable for sleeping. Overall good value.
Pros:

Beds were comfortable and room was clean. Staff were helpful and breakfast was better than expected.

Cons:

Location is not a great part of Windsor. Our room looked directly onto the Tim Hortons’ drive thru so we were unable to open our curtains.

2026-07-20 • via Nuitee
G
Georges Legrec • family_with_children • fr
6
Pros:

L’hôtel est très propre et le personnel est sympa.

Cons:

Les chambres donnent directement sur le parking il faut donc garder les rideaux opaques fermés.
On est dans le noir en plein jour. Les couverts et les verres sont en carton donc pour beurrer les tartines le matin ce n’est pas top.

2026-07-20 • via Nuitee
H
Huiwen • couple • ca
8
2026-07-20 • via Nuitee
T
Terry • couple • ca
9
More than happy with everything. No complaints. Would definitely recommend.
Pros:

More than happy with everything. No complaints. Would definitely recommend.

2026-07-20 • via Nuitee
R
Roshan • family_with_children • ca
5
2026-07-18 • via Nuitee
N
Nucole • solo_traveller • ca
7
Pros:

Staff friendly and professional
Good location
Clean

Cons:

The facility is a little dated.

2026-07-17 • via Nuitee
A
Alexandra • solo_traveller • ca
7
2026-07-16 • via Nuitee
R
Reni • solo_traveller • ca
9
2026-07-16 • via Nuitee
J
jenniferhY9472AN • Family
10
Great experience
Pros:

We stayed 2 nights while visiting family. The room was perfect. The bed was so comfortable, just like sleeping at home. Definitely would come again.

2026-07-15 • via Tripadvisor
C
Cindy • solo_traveller • us
10
Cons:

No pool

2026-07-15 • via Nuitee
M
mondial205 • solo_traveller • ro
10
2026-07-15 • via Nuitee
J
Joanne • extended_group • ca
9
2026-07-15 • via Nuitee
Z
Zahra • couple • us
8
2026-07-13 • via Nuitee
J
Joe • solo_traveller • ca
1
No food from the buffet , constant noise only some of the cleaning staff was friendly , I would not recommend this place
Pros:

It was inexpensive

Cons:

Twice I went to eat from the buffet breakfast in the morning and there was no food , I went there for rest and peace and quiet yet there was constant noise people slamming doors and kids screaming in the hallways and lobby

2026-07-12 • via Nuitee
D
Dave • couple • ca
8
2026-07-11 • via Nuitee
D
Dave • couple • ca
8
Pros:

Beds were comfortable

Cons:

Breakfast wasn’t great.

2026-07-11 • via Nuitee
I
Irfanullah • couple • ca
7
2026-07-10 • via Nuitee
P
Paul • couple • ca
9
a clean comfortable option
Pros:

- Good sized and clean room
- good hot and cold options for breakfast
- value for price
- super friendly staff

Cons:

- hotel a little dated, but is maintained

2026-07-10 • via Nuitee
M
Michelle • solo_traveller • ca
8
2026-07-08 • via Nuitee