Residence Inn by Marriott Birmingham Downtown UAB

Hotels
Residence Inn
9 (465 reviews)
821 20th Street South , Birmingham , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Staff Service
Location
Room Quality
Cons:
Breakfast Quality
Parking Fees

Categories

Cleanliness
9.25
Guests mentioned the hotel was very clean and nice.
Service
9.75
Exceptional service was frequently mentioned, particularly praising the staff for their attentiveness.
Location
9.25
The location was noted as very convenient and central to various amenities.
Room Quality
9.25
Rooms were described as clean, spacious, and comfortably accommodating.
Amenities
8.25
Amenities received mixed reviews with some noting great options but bundled complaints about the breakfast.
Value for Money
9.25
Guests felt they received good value given the quality of service and accommodations.
Food and Beverage
7.75
Breakfast options were noted as standard with some dissatisfaction regarding certain items.
Overall Experience
9.25
Overall satisfaction with the stay was high, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:36

Property Description

Luxurious All-Suite Hotel
Experience the ultimate comfort and convenience at our all-suite hotel in Birmingham, located right next to the University of Alabama Birmingham and just a short drive from the airport.

Modern Amenities
Each suite at the Residence Inn by Marriott Birmingham Downtown UAB features a fully-equipped kitchen, perfect for longer stays, along with a work desk, satellite TV, and complimentary high-speed internet to cater to all your needs.

Delightful Offerings
Start your day right with our complimentary hot breakfast served daily, and unwind by the outdoor pool or maintain your fitness routine at the on-site gym.

Book now for an unforgettable stay at the Residence Inn by Marriott, ideally situated near popular attractions like the Birmingham Zoo and Vulcan Park and Museum.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 465 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 9.25
D
Dedrick couple us
1
Poor choice
Pros:

Nothing

Cons:

Everything

2026-07-24 via Nuitee
K
kellys003 Couples New York City, New York
10
Nice spot near Five Points area
Pros:

Loved the location near Five Points. Room was comfortable and staff was friendly and helpful. The guy working the breakfast area was absolutely delightful. We were able to find parking on the street so did not have to pay to park in the lot.

2026-07-21 via Tripadvisor
H
Heather couple us
9
2026-07-20 via Nuitee
J
Janarda couple us
8
Pros:

In the middle of every you needed

Cons:

Parking space needed to be bigger

2026-07-20 via Nuitee
D
Debbie solo_traveller us
5
Pros:

The location was great. The check in young man was awesome. The rest of the staff at check out not very friendly.

2026-07-17 via Nuitee
D
Danielle family_with_children us
8
Unexpectedly great!!
Pros:

The staff was wonderful including the night security guard!!! Room was great and very clean!

Cons:

Parking! The hotel lot is smaller and only offers minimal street parking. I parked in a no parking zone marked in red on the curb on a corner, and although staff assured me it was ok, I was worried all night about getting towed . Please upgrade your pillows or advise guests to bring their own! They were terrible, but the beds were great!

2026-07-15 via Nuitee
T
Tracey couple us
10
Nice and clean
Pros:

Staff was very friendly

Cons:

The bed wasn’t that comfortable

2026-07-13 via Nuitee
A
ajX4259MN Solo travel
10
Great service
Pros:

The customer service was excellent. Dakita was attentive to my needs and my experience was a 10 out of 10

2026-07-09 via Tripadvisor
A
AvisJ7 Solo travel
10
Happy customer.
Pros:

My experience was absolutely amazing and Dakita provided excellent customer service. She's definitely an asset to the company.

2026-07-09 via Tripadvisor
M
MrsAMTO Business Washington DC, District of Columbia
10
In the heart of downtown
Pros:

The hotel was what I wanted, not far from the event I was attending, complimentary breakfast, and close to the airport. We checked in and inquired about restaurants and recommendations, but the front desk attendant, LaDarius(spelling), was least helpful. We ventured out on our own and found a few places that are reputable to Birmingham.

Got to see the Civil Rights museum, 17th street church, and the park....all of which we ran out of time to complete. I will be back to see other historical sites in the future!

2026-07-09 via Tripadvisor
T
THOMAS couple us
10
2026-06-28 via Nuitee
S
Safari53386398043 Family
2
Scam, beware of false advertising and double check your card statements.
Pros:

Terrible stay. Room was not clean. They will charge twice what is advertised. Will take your money for a reservation but once you arrive will charge again saying the “the full cost of the stay” as advertised is actually only a deposit. No where do they tell you this before you arrive, we double checked the fin print. It’s just a scam to get more money for a crappy room.

2026-06-27 via Tripadvisor
B
beckbrenda68 Family Williams, Arizona
8
Convenient location and friendly staff!
Pros:

Convenient location close to downtown and the freeway. It is also just a mile away from nice Homewood neighborhood with great shops and restaurants. The staff was friendly and the room had nice extended stay amenities. It is a good pet friendly option! The overall quality of the property could use some updates but I would recommend this hotel in Birmingham!

2026-06-21 via Tripadvisor
L
leo family_with_children us
10
2026-06-15 via Nuitee
T
THIBAUD family_with_children fr
10
2026-06-04 via Nuitee
C
Charlie solo_traveller us
8
Pros:

Clean & location

Cons:

Pay to park

2026-06-03 via Nuitee
L
Lisa solo_traveller us
4
Needs Cleaning and Refreshing!!
Pros:

The location is downtown and close to the attractions there.

Cons:

The hotel seems dated, and not as clean as you'd expect. We checked in and I laid across the bed only to end up wet. Urine was soaking the bed and came up into the new sheets... Disgusting. I went to the desk and she got us a new room but said I should've taken pics... The carpets were wet in the hallways. There's not a big main entrance and the parking lot is dark at night. They have a security guard overnight in the parking lot.

2026-06-01 via Nuitee
B
Brittney family_with_children us
10
2026-05-27 via Nuitee
T
Tanisha couple us
10
2026-05-22 via Nuitee
D
debPJones Family Nashville, Davidson County, Tennessee
10
Birmingham
Pros:

Mark and KD’s breakfast experience was fantastic! Clean.! Great food! A gem in downtown Birmingham.

2026-05-20 via Tripadvisor