Holiday Inn Genoa City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (4376 reviews)
Via Milano 47 , Genova , IT
+39 010 253 4060

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Parking challenges
Issues with room facilities
Staff professionalism varies

Categories

Cleanliness
7.91
Guests noted good cleanliness but some mentioned issues with room facilities.
Service
8.38
Overall friendly and helpful staff were frequently praised.
Location
8.62
Convenient location near metro and attractions, highly regarded.
Room Quality
8.07
Rooms received mixed feedback; some described them as nice, but modernization is needed.
Amenities
8.2
Basic amenities available; some guests appreciated the parking despite access issues.
Value for Money
7.86
Good balance between price and offered services, though some feel improvements are needed.
Food and Beverage
8.41
Breakfast and dining options received positive reviews from multiple guests.
Overall Experience
8.18
Positive experiences noted overall, but some complaints about service and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Modern and Elegant Accommodation

The Holiday Inn Genoa offers modern and elegant rooms with LCD TVs, Mediaset Premium channels, and a pillow menu. The contemporary design and parquet floors create a stylish and comfortable atmosphere for guests.

Convenient Amenities

Enjoy free Wi-Fi access throughout the hotel, including rooms, communal areas, and meeting rooms. Stay active at the small gym or take care of business at the well-equipped business center.

Delightful Dining Experience

Start your day with a buffet breakfast and savor Ligurian and international cuisine at the elegant restaurant. Unwind with a cocktail at the stylish bar or explore nearby attractions such as Genoa Cathedral and the Aquarium.

Experience the perfect blend of comfort and convenience at Holiday Inn Genoa. Book your stay now for a memorable visit!

Important information:

Please note that the parking area is not suitable for cars higher than 6.2 feet.

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Guest Reviews

8.2
Based on 4376 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.62
Room Quality: 8.07
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.18
M
Montse • couple • es
9
Pros:

perfecte , em va anar be la situacio per agafar el Ferry

2026-10-14 • via Nuitee
S
Silvia • family_with_children • it
8
Per una tappa veloce in città a visitare il porto antico o prendere il traghetto è valida.
Pros:

Abbiamo potuto tenere la macchina parcheggiata ben oltre il check-out (permettendoci di girare la città anche dopo le 10:00. Lo staff è disponibile e cordiale. In camera, nel frigo bar era presente una lattina di acqua naturale ed una frizzante ad uso gratuito. La posizione è ottima, la percezione di sicurezza è buona. Servizi nelle vicinanze: supermercato aperto fino alle 20.30, farmacia, edicole con rivendita biglietti mezzi pubblici e diverse fermate nelle vicinanze per raggiungere il centro. Si arriva comodamente dall'autostrada. La posizione in mezzo alla sopraelevata, rete ferroviaria e snodo stradale importante rendono la zona molto trafficata e rumorosa, ma a noi non ha dato problemi!

Cons:

Francamente per un 4 stelle mi aspettavo una cura dei dettagli maggiore: in doccia è presente la muffa, l'aspirazione del bagno non funzionava (motivo per cui c'era la muffa) la porta del bagno non sii chiudeva ma restava socchiusa (scarsa manutenzione). Il frigo bar era davvero piccolo: avevamo delle cose da tenere in frigo (come il latte per il bambino e l'antibiotico ed un po' di frutta) e ci stavano a malapena. Il materasso non era molto comodo, infatti ho fatto fatica a dormire. La colazione seppur sembrasse rifornita, poteva avere un po' più di scelta di prodotti salutari (nella parte salata tanti cibi grassi e/o fritti, poca frutta fresca (3 varietà, per es. no kiwi che sono di stagione).

2026-10-12 • via Nuitee
F
Filippo • solo_traveller • it
8
2026-10-12 • via Nuitee
A
Aura • solo_traveller • it
8
2026-10-11 • via Nuitee
A
ANTONIETTA • couple • it
10
Breve ma intenso
Pros:

Pulizia e professionalità

Cons:

Si è bloccato ascensore

2026-10-11 • via Nuitee
F
Federico • family_with_children • it
9
2026-10-11 • via Nuitee
A
Aurora • solo_traveller • it
10
Soggiorno perfetto in una stanza meravigliosa, curata in ogni dettaglio e dotata di ogni comfort. Torneremo sicuramente!
Pros:

La stanza è davvero stupenda, pulita, accogliente e attrezzata con ogni comfort. Abbiamo apprezzato tantissimo le attenzioni riservate agli ospiti, in particolare il tavolo già allestito con tutto il necessario per la colazione, tra latte, cereali, brioche, biscotti e succhi. Il bagno è bellissimo, con un’ampia doccia e una vasca idromassaggio all’interno della stanza, mentre la Smart TV e il letto comodissimo rendono il soggiorno ancora più piacevole. Molto apprezzabili anche le pareti insonorizzate, che garantiscono tranquillità e privacy. La posizione è strategica, centrale e facilmente raggiungibile. L’host è stato super disponibile e accogliente, facendoci sentire subito a nostro agio.

Cons:

Nulla da segnalare, ci siamo trovati benissimo sotto ogni aspetto.

2026-10-11 • via Nuitee
L
Luana • couple • ch
9
Ein sehr angenehmer Aufenthalt.
Pros:

sehr freundliches personal

2026-10-11 • via Nuitee
E
Ettore Giorgetto • solo_traveller • it
9
2026-10-10 • via Nuitee
G
giovanni • family_with_children • it
3
2026-10-09 • via Nuitee
D
Divana • solo_traveller • co
7
Good
Pros:

A spacious room

Cons:

It smell a little bit like cigarrette and the location didn’t felt so safe.

2026-10-09 • via Nuitee
M
Martina • couple • de
8
Gut
Pros:

Lage und Zimmer

Cons:

Situation Tiefgarage, kein direkter Zugang zum Hotel, sehr umständlich mit Gepäck

2026-10-09 • via Nuitee
H
Hans • couple • de
10
Ein ideales Hotel, nahe am Hafen, wenn man von der Fähre kommt und eine gute Bleibe benötigt
Pros:

Gleich beim Checkin bekamen wir ein Upgrade auf eine Suite. Dies hat uns sehr gefallen. Wir haben einen Brief vorgefunden, eine Einladung auf ein Getränk an der Hotelbar.
Unsere Motorräder konnten wir sicher in der Tiefgarage abstellen. In allen Bereichen sehr freundliches Personal. Sehr gutes Frühstück. Ein ideales Hotel, nahe am Hafen, wenn man von der Fähre kommt und eine gute Bleibe benötigt.

2026-10-08 • via Nuitee
A
ABDELKADER • couple • fr
2
Par à refaire
Pros:

Hotel pas tres bien situe, pleins de sdf autour - quartier pas très bien loin du centre - vetuste

Cons:

La vétusté

2026-10-08 • via Nuitee
S
Sabrina • couple • ch
8
Très bien
Pros:

Tre bien

2026-10-08 • via Nuitee
P
Philipp • family_with_children • at
4
Cons:

Beim Auslass der Klimaanlage gab es schimmelbildung und die Luft roch auch muffig

2026-10-08 • via Nuitee
F
Frank • solo_traveller • de
7
Pros:

Nicht weit weg von der City.

Cons:

Parkplatz schwer zu finden. Mehr oder weniger zugänglich für jeden und dafür zu teuer.

2026-09-19 • via Nuitee
H
habib • couple • dz
8
Cons:

Personnel de la réception peu aimable et peu coopératif durant toute la journée du 18 septembre, en particulier une réceptionniste dont l’attitude était particulièrement désagréable et peu professionnelle. Une expérience décevante pour un établissement hôtelier.

2026-09-19 • via Nuitee
G
Giuseppe • couple • au
10
Nice, clean, modern rooms with excellent staff
Pros:

Nice and always clean, staff were helpful and accomodating especially with booking last minute after a terrible trip in experience.
Location was a bit further out from where we wanted to be than first thought however it was a great stay.
Thank you

2026-09-19 • via Nuitee
I
ilknur • solo_traveller • ro
10
Good experience
Pros:

Restaurant was very nice, food was delicious and with good price. Room was very big and clean. Has private car parking. Breakfast was very good also

2026-09-18 • via Nuitee