Holiday Inn Express - Columbus Downtown by IHG

Hotels
Holiday Inn Express
7.9 (710 reviews)
650 S. High Street , Columbus , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality inconsistencies
Value for money concerns

Categories

Cleanliness
7.23
Several reviews indicated issues with cleanliness, including dirty floors and leftover items.
Service
8.7
Most reviews mentioned friendly and polite staff.
Location
8.74
Multiple reviews praised the convenient location of the hotel.
Room Quality
7.19
Some reviews highlighted issues like broken amenities and outdated decor.
Amenities
7.72
Amenities were adequate, but there were some complaints about missing items.
Value for Money
7.18
Some reviews suggested that the hotel did not provide value for the price paid.
Food and Beverage
8.23
Breakfast was positively reviewed in several instances.
Overall Experience
8.2
Feedback indicated an overall good experience, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:26

Property Description

Convenient Location

Located in Downtown Columbus, Ohio, our hotel is the perfect base for exploring the city's vibrant neighborhoods like the Short North Arts District and the historic German Village.

Amenities and Features

Start your day right with our complimentary hot breakfast featuring delicious waffles, stay connected with free high-speed Wi-Fi, and make free local calls during your stay.

Relaxation and Comfort

Unwind in our seasonal outdoor heated pool or retreat to your spacious guest room equipped with all the essentials including a microwave, refrigerator, and plush pillow-top mattress.

Ready to experience comfort and convenience in Columbus, OH? Book your stay at the Holiday Inn Express - Columbus Downtown today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 710 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
T
Thomas family_with_children us
7
Definitely worth the value
Pros:

Clean

Cons:

Cost of parking was not clear prior to bookings

2026-06-16 via Nuitee
Z
Zachary solo_traveller us
10
2026-06-14 via Nuitee
D
Darrell couple us
7
2026-06-12 via Nuitee
J
jacquelinerJ2840GZ Couples
2
Badly dated
Pros:

Dated and in serious need of renovation. The rooms had a musty smell, dirty carpet and massively outdated furniture. Took this room because closest to a wedding venue. Big mistake. Would not recommend.

2026-06-11 via Tripadvisor
D
DAVID couple us
7
Ok
Pros:

Good

Cons:

Noisy after 10pm

2026-06-11 via Nuitee
C
Corey extended_group us
7
Pros:

The beds are comfortable… but the pillows are fabulous!! You should sell them at the front desk!!also great job on breakfast!!

Cons:

The carpet was stained and felt dirty, getting a little warn around the place

2026-06-10 via Nuitee
S
Susanne couple us
10
2026-06-10 via Nuitee
D
DEVIN couple us
7
Nice
Pros:

Good

Cons:

Great

2026-06-07 via Nuitee
C
Colleen couple us
8
Pros:

Close to downtown.

Cons:

All good.

2026-06-05 via Nuitee
D
Darrell couple us
6
2026-06-05 via Nuitee
W
Wilson family_with_children us
10
2026-06-02 via Nuitee
C
Claudio extended_group br
8
2026-06-02 via Nuitee
B
Bethany solo_traveller us
9
2026-06-02 via Nuitee
F
Frederick solo_traveller gb
2
2026-05-31 via Nuitee
H
Howard solo_traveller us
2
2026-05-28 via Nuitee
N
Nicole Lusk-Loster solo_traveller us
9
Pros:

The room was so spacious/comfortable with plenty of storage options to avoid having suitcases cluttering flat surfaces, breakfast options were great, and location was perfect!

Cons:

n/a

2026-05-27 via Nuitee
H
Haley couple us
10
Very nice would go again 100% !
Pros:

Nice staff for our first time traveling, breakfast was great before checkout, nice small room perfect for a little getaway

Cons:

Everything was honestly okay overall

2026-05-27 via Nuitee
B
Brett couple us
6
Pros:

Check-in was easy.

Cons:

Floors in room were very dirty.
Cleanliness of facility was under par.

2026-05-22 via Nuitee
T
Timothy couple us
8
We have stayed in the same room every year for 3 years and look forward to coming home next year.
Pros:

Its great and delicious, love the apple juice

Cons:

Nothing

2026-05-22 via Nuitee
M
mayra solo_traveller us
7
Pros:

I was not planning to stay at this hotel but I decided to go because my hotel was totally booked. I paid a little bit too much for a regular room, but was high season.
Everything went well, till in the morning I went to do a check out and the woman started being super wierd with me. She told me my card was rejected (which it wasnt), who was the person that cheked me in, and some other questions that I felt very unconfortable.
She told me then everything was ok, that I can have the breakfast.
I was like... what?

Beside that strange experience the hotel was clean and breakfast was good

Cons:

in the morning I went to do a check out and the woman started being super wierd with me. She told me my card was rejected (which it wasnt), who was the person that cheked me in, and some other questions that I felt very unconfortable.
She told me then everything was ok, that I can have the breakfast.
I was like... what?

2026-05-21 via Nuitee