Holiday Inn Express - Columbus Downtown by IHG

Hotels
Holiday Inn Express
7.9 (753 reviews)
650 S. High Street , Columbus , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality inconsistencies
Value for money concerns

Categories

Cleanliness
7.23
Several reviews indicated issues with cleanliness, including dirty floors and leftover items.
Service
8.7
Most reviews mentioned friendly and polite staff.
Location
8.74
Multiple reviews praised the convenient location of the hotel.
Room Quality
7.19
Some reviews highlighted issues like broken amenities and outdated decor.
Amenities
7.72
Amenities were adequate, but there were some complaints about missing items.
Value for Money
7.18
Some reviews suggested that the hotel did not provide value for the price paid.
Food and Beverage
8.23
Breakfast was positively reviewed in several instances.
Overall Experience
8.2
Feedback indicated an overall good experience, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:26

Property Description

Convenient Location

Located in Downtown Columbus, Ohio, our hotel is the perfect base for exploring the city's vibrant neighborhoods like the Short North Arts District and the historic German Village.

Amenities and Features

Start your day right with our complimentary hot breakfast featuring delicious waffles, stay connected with free high-speed Wi-Fi, and make free local calls during your stay.

Relaxation and Comfort

Unwind in our seasonal outdoor heated pool or retreat to your spacious guest room equipped with all the essentials including a microwave, refrigerator, and plush pillow-top mattress.

Ready to experience comfort and convenience in Columbus, OH? Book your stay at the Holiday Inn Express - Columbus Downtown today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 753 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
M
Martin solo_traveller us
10
2026-08-29 via Nuitee
J
James couple us
9
Great spot close to downtown
Pros:

Updated rooms

2026-08-27 via Nuitee
S
Shannen family_with_children us
5
2026-08-27 via Nuitee
S
Steven couple us
8
Pros:

The location and accessibility to downtown and restaurants and bars close.

2026-08-25 via Nuitee
D
Dale couple us
6
2026-08-24 via Nuitee
G
Gabrielle couple us
10
Great place to stay! A lot of places to walk to nearby and the German Village
Pros:

Great location

2026-08-17 via Nuitee
P
Patricia couple ch
7
Cons:

Le petit déjeuner vraiment pas terrible. Le personnel n’était pas vraiment agréable.

2026-08-17 via Nuitee
B
Bethany solo_traveller us
9
2026-08-15 via Nuitee
A
Amaia solo_traveller gb
8
Basic but very good for needs
Pros:

It was very basic but I only needed a bed for the night
It was clean and comfortable
It had a gym so I could run and breakfast was nice and staff were friendly.

2026-08-15 via Nuitee
S
SUNILKUMAR family_with_children us
9
2026-08-15 via Nuitee
C
Caesium22 couple ae
9
Great staff and comfortable stay, great value.
Pros:

Extremely comfortable bed, and the front desk staff were great. We arrived early to drop our bags, and instead we were checked in right away which was much appreciated!
All staff were incredibly friendly each time we passed the front desk.

2026-08-14 via Nuitee
J
Julie solo_traveller us
10
2026-08-09 via Nuitee
M
Miranda family_with_children us
8
It was good!
Pros:

Location was excellent!

Cons:

Had to pay for parking. Which I thought was a little bit of a rip-off considering we were paying guests at the hotel.

2026-08-06 via Nuitee
M
Melissa solo_traveller us
10
Great value and location
Pros:

The location is great - fun bars and restaurants in walking distance. The front desk staff were wonderful. Great little gym and breakfast offerings. We've already booked our next stay.

Cons:

No complaints.

2026-08-05 via Nuitee
K
Kaitlynn couple us
4
Not worth the time and money
Pros:

The hotel was located where access to downtown scooters, food, grocery stores, bars, and night life activity was within a short walking distance.
The clerk comped our $12 parking fee due to not giving us the King bed room we had paid for. The shampoo and conditioner was nice and soft in the hair. The outdoor pool was cold for a hot summer day. The breakfast spread was plentiful.

Cons:

Hotel parking was $12 to park in a completely open to the public parking lot with no hotel lot security. The lot was extremely small. The elevator didn’t display what floor number you were on. The hotel looked a little run down once you get to the halls and elevator. No access to the lobby bathrooms, even for guests. We booked a king bed size room through booking and when we arrived we were given a double full size bed room. I called to the clerk and she said since I booked through a 3rd party app, they gave me a “standard” room and that they were fully booked with King rooms and couldn’t move us. She comped the parking fee but didn’t discount the room we were forced to stay in for $150 per night. The clerk in the morning acted like it was an inconvenience to look in to our account about the comped parking and said the other clerk “just does stuff and never tells anyone”. The beds were hard and uncomfortable. There were stains on the chair in the corner of the room. The bathroom had footprints on the floor. The shower took a very long time to heat up. We will not be staying here again.

2026-08-04 via Nuitee
E
Elizabeth couple us
5
2026-07-24 via Nuitee
J
John couple us
10
Pros:

very nice

2026-07-24 via Nuitee
B
Barbara solo_traveller us
6
2026-07-22 via Nuitee
D
Destiny couple us
6
2026-07-21 via Nuitee
C
Crystal couple us
9
Comfortable and clean
Pros:

Exceptionally clean and quiet

2026-07-19 via Nuitee