Holiday Inn Express - Columbus Downtown by IHG

Hotels
•
Holiday Inn Express
7.9 (697 reviews)
650 S. High Street , Columbus , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality inconsistencies
Value for money concerns

Categories

Cleanliness
7.23
Several reviews indicated issues with cleanliness, including dirty floors and leftover items.
Service
8.7
Most reviews mentioned friendly and polite staff.
Location
8.74
Multiple reviews praised the convenient location of the hotel.
Room Quality
7.19
Some reviews highlighted issues like broken amenities and outdated decor.
Amenities
7.72
Amenities were adequate, but there were some complaints about missing items.
Value for Money
7.18
Some reviews suggested that the hotel did not provide value for the price paid.
Food and Beverage
8.23
Breakfast was positively reviewed in several instances.
Overall Experience
8.2
Feedback indicated an overall good experience, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:26

Property Description

Convenient Location

Located in Downtown Columbus, Ohio, our hotel is the perfect base for exploring the city's vibrant neighborhoods like the Short North Arts District and the historic German Village.

Amenities and Features

Start your day right with our complimentary hot breakfast featuring delicious waffles, stay connected with free high-speed Wi-Fi, and make free local calls during your stay.

Relaxation and Comfort

Unwind in our seasonal outdoor heated pool or retreat to your spacious guest room equipped with all the essentials including a microwave, refrigerator, and plush pillow-top mattress.

Ready to experience comfort and convenience in Columbus, OH? Book your stay at the Holiday Inn Express - Columbus Downtown today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 697 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.2
H
Howard • solo_traveller • us
2
2026-05-28 • via Nuitee
H
Haley • couple • us
10
Very nice would go again 100% !
Pros:

Nice staff for our first time traveling, breakfast was great before checkout, nice small room perfect for a little getaway

Cons:

Everything was honestly okay overall

2026-05-27 • via Nuitee
N
Nicole Lusk-Loster • solo_traveller • us
9
Pros:

The room was so spacious/comfortable with plenty of storage options to avoid having suitcases cluttering flat surfaces, breakfast options were great, and location was perfect!

Cons:

n/a

2026-05-27 • via Nuitee
B
Brett • couple • us
6
Pros:

Check-in was easy.

Cons:

Floors in room were very dirty.
Cleanliness of facility was under par.

2026-05-22 • via Nuitee
T
Timothy • couple • us
8
We have stayed in the same room every year for 3 years and look forward to coming home next year.
Pros:

Its great and delicious, love the apple juice

Cons:

Nothing

2026-05-22 • via Nuitee
M
mayra • solo_traveller • us
7
Pros:

I was not planning to stay at this hotel but I decided to go because my hotel was totally booked. I paid a little bit too much for a regular room, but was high season.
Everything went well, till in the morning I went to do a check out and the woman started being super wierd with me. She told me my card was rejected (which it wasnt), who was the person that cheked me in, and some other questions that I felt very unconfortable.
She told me then everything was ok, that I can have the breakfast.
I was like... what?

Beside that strange experience the hotel was clean and breakfast was good

Cons:

in the morning I went to do a check out and the woman started being super wierd with me. She told me my card was rejected (which it wasnt), who was the person that cheked me in, and some other questions that I felt very unconfortable.
She told me then everything was ok, that I can have the breakfast.
I was like... what?

2026-05-21 • via Nuitee
K
Kathy • couple • us
9
2026-05-19 • via Nuitee
T
Tara and Carlos • solo_traveller • us
10
2026-05-18 • via Nuitee
O
Ousmane • couple • us
8
2026-05-17 • via Nuitee
M
Marcey • family_with_children • us
10
Great location, clean, friendly staff.
Pros:

Property was close to venue, and lots of restaurants within walking distance. Easy to get in and out of parking lots good area

Cons:

N/A

2026-05-11 • via Nuitee
L
Leslie • couple • gb
8
Adequate
Pros:

Location for German Village

Cons:

Another elevator

2026-05-11 • via Nuitee
A
Amber • extended_group • us
5
Would not stay there again
Pros:

The breakfast was nice

Cons:

Our room smelled like a vet office and marijuana, the bed was really hard and the shower had some mold and mildew in it, there was no parking at the actual hotel we had to park in another business parking lot and had to pay an additional $12

2026-05-10 • via Nuitee
M
Marlene • couple • us
8
2026-05-07 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-05-04 • via Nuitee
V
Vickie • family_with_children • us
8
Would recommend anyone going to OH to visit Germantown in Columbus.
Pros:

Everything was great. The room, breakfast and the area in Germantown is worth seeing. The food and shops are fantastic.

Cons:

Nothing, everything met our expectations.

2026-05-02 • via Nuitee
M
Moh • couple • us
10
Pros:

All good I recommend this hotel for sure 💯

2026-04-28 • via Nuitee
J
Julie • couple • us
10
Great stay for our quick visit.
Pros:

Property was clean, updated, and well maintained.

Cons:

I was trapped in a parking spot one morning because someone was parked illegally and almost made me late for our event. Someone should check to make sure everyone is parked properly to prevent that from happening to someone else.

2026-04-20 • via Nuitee
T
Tracy B • family_with_children • us
9
It was just for overnight and we enjoyed the stay
Pros:

The beds are very comfortable. The breakfast area is well decorated and the meal provided was good. The breakfast staff smiled and was gracious. The housekeeping staff was still cleaning the room we were assigned. The Housekeeper contacted the Front desk and they immediately had another room for my family. We appreciated the instant response.

Cons:

Nothing

2026-04-14 • via Nuitee
R
rhonda • family_with_children • us
5
Great location, could use some cleaning
Pros:

Location

Cons:

The common area floors were super dirty in need of being mopped . Pancake maker was broke

2026-04-13 • via Nuitee
T
Talitha • solo_traveller • us
5
It was clean just outdated
Pros:

They need to remodel it’s outdated

Cons:

It’s old

2026-04-13 • via Nuitee