Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Hotels
8.8 (3599 reviews)
Paseo IIletas, s/n , Illetas , ES

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
8.3
Several mentions of the property becoming dirty and a need for upgrading.
Service
9.8
Staff received positive feedback for being friendly and helpful.
Location
9.8
Repeated praise for the beautiful setting and convenience.
Room Quality
7.3
Negative comments about the room conditions and need for renovations.
Amenities
9.3
Positive remarks regarding gym facilities and breakfast options.
Value for Money
8.3
Concerns about pricing not matching the quality experienced.
Food and Beverage
7.8
Mixed reviews about the variety and quality of food.
Overall Experience
9.8
General positive regard for the hotel experience despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:27

Property Description

Luxurious Seafront Property with Exclusive Spa

Elegant Rooms with Sea Views: Indulge in modern, air-conditioned rooms with balconies offering stunning sea views. Enjoy amenities such as satellite TV, free WiFi, and a private bathroom.

Culinary Delights and Entertainment: Experience Spanish and international cuisine with sea views at Bonavista Restaurant. For a more casual setting, head to the poolside bar or coffee shop. Live music and shows await at the Madison Music Bar.

Relaxation and Wellness: Unwind at the spa with a hydromassage pool, sauna, and Turkish baths. Pamper yourself with massages and wine therapy treatments for the ultimate relaxation.

Ready to experience luxury by the sea? Book your stay at Hotel Palace Bonanza Playa & SPA now!

Important information:

Please note that men are required to wear trousers when enjoying dinner at this hotel's restaurant.

Please note, when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

8.8
Based on 3599 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 7.3
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.8
E
Eigil • couple • dk
9
Pros:

Alt ok dejlig morgenmad og sødt personale på hele hotellet

2026-09-19 • via Nuitee
S
sawsan • couple • gb
6
2026-09-19 • via Nuitee
P
Predrag • couple • ba
7
2026-09-18 • via Nuitee
M
Mats • couple • se
8
2026-09-18 • via Nuitee
H
Hernan • couple • ar
9
Muy bueno y mejorando con el tiempo!! Felicitaciones
Pros:

He estado en este hotel varias veces, y destaco que han mejorado, eso no es facil de percibir cuando uno repite los lugares.
La implantación del hotel es espectacular.
Toda la parte exterior, piscinas, vistas excelentes.

El bar de la piscina, destaco el servicio de las chicas Argentinas!

Cons:

Las habitaciones tienen la zona de baño integrado, no es lo más cómodo,
En el desayuno un poco ruidoso, un comentario constructivo sobre esto.
Si no golpeasen tanto los cubiertos y vajilla al tirarlos en los carritos de limpieza, que son varios y están distribuidos en el salón, mejoraría mucho la experiencia!

2026-09-18 • via Nuitee
E
Epiphanie • couple • be
9
2026-09-17 • via Nuitee
I
Izabela • solo_traveller • de
9
Ich kann es weiterempfehlen
Pros:

Direckte Zugang zum Meer
Tolle Massage bei Laura
Sehr freundliche Personal…Zimmer super sauber

Cons:

Tages Menü Karte war nicht so berauschend

2026-09-17 • via Nuitee
J
Judith • solo_traveller • at
9
2026-09-17 • via Nuitee
R
Ralf • extended_group • de
9
2026-09-17 • via Nuitee
A
Alexandra • couple • fr
6
Séjour Ok mais l’hôtel ne vaut pas ses 4 étoiles. C’est moyen
Pros:

L’emplacement et la vue du balcon

Cons:

Le rapport qualité prix est mauvais pour un 4 étoiles. Les installations sont vieilles, pas de mini bar. Le personnel de l’accueil n’est pas agréable, lent et ne communique pas d’informations sur l’hôtel. Pas de communication entre le guest service et la réception

2026-09-17 • via Nuitee
S
Sebastien • solo_traveller • be
8
2026-09-16 • via Nuitee
K
Kirsty • extended_group • au
10
2026-09-15 • via Nuitee
S
Sinead • couple • gb
10
2026-09-15 • via Nuitee
M
Manuel • family_with_children • ch
7
great location, but some of the staff might have been tired towards, the end of the season
Pros:

we loved the breakfast and dinner buffet and the room was nice

Cons:

no flexability in the staff and on checkin the receptionist was not as welcoming as the last time i checked in. i also had to go to reception to pickup pool towels as the evening before there were no staff at the end of the evening when i returned the towels. and i had my child with me who was very excited to get in the pool. if he had just given us the towels and ask us to bring the towel cards within the next hour i would have been happy as i was alone with my 6 year old child who was very disapoited. it was my second time to visit this hotel and the first vist was amazing and the second time was a little disapoitting as i told my family how wonderful all the staff were and great loction.

2026-09-14 • via Nuitee
T
Tijana • couple • rs
10
2026-09-14 • via Nuitee
A
Ahmed • couple • sa
7
Pros:

Location, facilities, staff especially Mohamed at reception (he was very cooperative and welcoming)

Cons:

Housekeeping

2026-09-14 • via Nuitee
R
Raul • couple • es
9
2026-09-14 • via Nuitee
T
Tony • couple • ie
9
Excellent short stay a 30 min bus ride from centre of Palma
Pros:

I view was great. Pool area and access were very good. Breakfast excellent
Staff very good

Cons:

Nothing

2026-09-14 • via Nuitee
B
Baran • couple • it
10
Perfetto
Pros:

Tutto

Cons:

Sto pensando, ma niente tutto buono, tutto perfetto

2026-09-14 • via Nuitee
P
Peter Michael • couple • at
8
2026-09-13 • via Nuitee