Hearton Hotel Higashishinagawa

Hotels
•
Independent
8.4 (3396 reviews)
4-13-27 Higashishinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 1400002 , Tokyo , JP
+81 3-5495-0810

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Helpful staff
Good value
Comfortable beds
Cons:
Small room size
No nearby restaurants
Limited seating for two

Categories

Cleanliness
7.95
Positive mentions of cleanliness, but some complaints about shared spaces.
Service
8.65
Staff were friendly and helpful according to several reviews.
Location
8.95
Proximity to train stations and easy access to commercial areas were frequently praised.
Room Quality
8.15
Rooms were described as large and comfortable with some complaints about size and amenities.
Amenities
8.25
Basic amenities were provided, although some upgrades were suggested.
Value for Money
8.35
Considered good value for the area's pricing by multiple reviewers.
Food and Beverage
8.45
Breakfast was noted to have a good variety and quality.
Overall Experience
8.45
Overall positive experiences reported with slight drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:01

Property Description

Modern Amenities

Make use of convenient amenities such as complimentary wireless internet access and a vending machine. Stay connected and enjoy added comforts during your stay.

Delightful Dining Options

Indulge in a satisfying meal at REGINA, the hotel's dining establishment. Enhance your mornings with buffet breakfasts available daily, setting the perfect tone for your day of exploration.

Prime Location

Located in the heart of Tokyo's Shinagawa district, Hearton Hotel Higashishinagawa offers easy access to popular attractions like Tokyo Tower and Tokyo Big Sight. With event facilities, self-parking, and 448 well-equipped guestrooms, your stay promises both convenience and comfort.

Book now to experience the best of Tokyo during your stay at Hearton Hotel Higashishinagawa!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYO

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 3396 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.95
Room Quality: 8.15
Amenities: 8.25
Value for Money: 8.35
Food and Beverage: 8.45
Overall Experience: 8.45
T
TT • solo_traveller • jp
8
2026-07-25 • via Nuitee
S
SAKAE • solo_traveller • jp
7
2026-07-24 • via Nuitee
H
Hélène • solo_traveller • fr
10
Excellent
Pros:

Tout.
De l’accueil à la chambre aux services rendus.

Cons:

Rien à changer

2026-07-21 • via Nuitee
M
Marjorie • solo_traveller • fr
8
2026-07-21 • via Nuitee
M
MISATO • solo_traveller • jp
10
2026-07-21 • via Nuitee
S
sekimoto • couple • jp
9
2026-07-21 • via Nuitee
M
Miho • solo_traveller • jp
9
2026-07-20 • via Nuitee
S
Sarina • solo_traveller • jp
10
2026-07-19 • via Nuitee
F
FANGWEI • family_with_children • tw
7
舒適度還可以
Pros:

離市區和台場景點很方便和羽田機場也很快。

Cons:

設備很有年代老舊

2026-07-18 • via Nuitee
M
Marko • extended_group • fi
8
2026-07-17 • via Nuitee
章宏 • solo_traveller • jp
10
2026-07-16 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-07-15 • via Nuitee
H
HISAKO • solo_traveller • jp
8
また泊まりたい
Pros:

スタッフの方が大変親切。
立地が良い。

Cons:

特に無し

2026-07-13 • via Nuitee
ろろ • couple • jp
9
Pros:

駅からとても近く周辺にもコンビニやスーパーがあり便利でした。連泊でしたが毎日掃除やタオル交換がされていて快適に過ごせました。朝食も美味しかったです。

Cons:

電子レンジが各階にあれば…と思いました。

2026-07-13 • via Nuitee
N
Nguyen • family_with_children • us
10
2026-07-13 • via Nuitee
J
João • solo_traveller • pt
9
2026-07-12 • via Nuitee
M
Morgana • couple • it
9
Grand hotel a Tokyo
Pros:

Hotel molto grande, 19 piani con 4 ascensori molto efficienti e una hall enorme. Pensato per ospiti internazionali in stile occidentale. Le stanze sono confortevoli, sufficientemente spaziose, con una bella vista sul porto. Letto e cuscini comodi. Il bagno abbastanza grande e funzionale. Tutto estremamente pulito. C'è un bollitore in camera e del caffè solubile in monoporzione nella hall, ma niente acqua in dotazione. Ogni giorno riordinano e puliscono la camera, cambiano gli asciugamani. La posizione è ottima, proprio di fronte alla stazione che collega con la linea Asakusa che ti permette di raggiungere qualsiasi posto a Tokyo e lo Shinkansen. Quartiere tranquillo. Un centro commerciale Aeon a 5 minuti a piedi, di cui consiglio la visita per cibo e altri articoli a ottimi prezzi.

Cons:

L'arredamento è un po' datato, anche se ben tenuto, sembra di essere tornati agli anni '80/'90, non è necessariamente una brutta cosa.

2026-07-12 • via Nuitee
H
Hernandez • solo_traveller • fr
9
Pros:

Excellent emplacement, personnel très sympa

2026-07-12 • via Nuitee
H
Hélène • solo_traveller • fr
10
Parfait
Pros:

Tout. Un personnel à l’écoute, et très aimable. Une grande chambre très confortable. Et facile d’accès aux moyens de transport.

Cons:

Rien

2026-07-12 • via Nuitee
C
Claudia • couple • it
8
2026-07-12 • via Nuitee