Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent and varied breakfasts (omelettes made to order)
Great location, close to center and activities
Friendly, helpful staff at reception
Pools, jacuzzi, sauna and SPA facilities
Family-friendly with kids' animations and entertainment
Clean rooms and comfortable beds
Good on-site amenities (games room, ping-pong, guarded parking)
Cons:
No air conditioning in rooms
Bathroom lacks ventilation — condensation problems
Slow a la carte service / long wait for desserts
Heavy sliding balcony window and a reported terrace door issue
Some staff have limited English
Minor room balcony setup issues (only one sunbed) and missing bathroom plug reported

Categories

Cleanliness
8.5
Rooms described as clean with daily towel changes; some bathroom ventilation/condensation issues reported.
Service
9
Staff repeatedly described as friendly and helpful at reception and elsewhere; occasional slow service in the a la carte restaurant and limited English ability noted.
Location
9.5
Frequently praised as convenient and close to the center with good access to local activities and sights.
Room Quality
8.5
Spacious rooms with comfortable beds, fridge and kettle; drawbacks include no air conditioning, heavy sliding balcony window and a reported terrace door issue.
Amenities
9
Strong amenities: pools, jacuzzi, sauna, spa, kids' activities, guarded parking and recreational rooms were highlighted positively.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9.5
Breakfasts repeatedly praised as excellent and varied (omelettes made to order); minor service delays for a la carte desserts noted.
Overall Experience
9
Many guests report a very satisfying stay and willingness to return or recommend; minor issues (no AC, ventilation, some slow service) keep it from a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:45

Property Description

Mountain Retreat with Family-Friendly Amenities

Heated Pool and SPA: Enjoy a relaxing stay at Mercure Karpacz Skalny with a heated swimming pool and a rejuvenating SPA. Parents can unwind while kids have a blast in the children's plunge pool.

Comfortable Rooms: Experience comfort in every corner with rooms equipped with satellite TV, coffee/tea facilities, and private bathrooms.

Culinary Delights and Scenic Views: Indulge in Polish and international cuisine at the hotel restaurant, Liczyrzepa, or savor your meal on the sunny terrace with stunning views of Śnieżka.

Ready to escape to the serene surroundings of Mercure Karpacz Skalny? Book now to create unforgettable memories with your loved ones!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Location

Guest Reviews

9
Based on 2164 reviews
Cleanliness: 8.5
Service: 9
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
B
Bogusław • family_with_children • pl
10
Super polecam
Pros:

Super obsługa wszyszcy bardzo mili

2026-10-15 • via Nuitee
O
Ostapczuk • couple • pl
8
2026-10-14 • via Nuitee
J
Julia • solo_traveller • pl
10
2026-10-11 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-10-10 • via Nuitee
M
Michał • solo_traveller • pl
10
2026-10-10 • via Nuitee
M
Małgorzata • solo_traveller • pl
7
Plusy i minusy trzech gwiazdek Skalnego
Pros:

Pokoik czysty, łazienka wygodna, widok z balkonu piękny.
Dystrybutor z wodą do picia a korytarzu.

Cons:

Zbyt twarde łóżko, podgumowane prześcieradło , za ścianą generator/inne urządzenie od pola którego aż boli głowa . Śniadanie bardzo przeciętne.

2026-10-09 • via Nuitee
I
Ireneusz • extended_group • pl
10
czysto miło i przyjemnie jedzonko pycha
Pros:

śniadanie wyśmienite różnorodność potraw mniam

2026-10-08 • via Nuitee
C
Czesław • couple • pl
10
Pros:

Śniadania pyszne z dużym wyborem dań :)

2026-10-08 • via Nuitee
M
Monika • solo_traveller • de
7
Merkur karpacz
Pros:

Przemily personel i bardzo dobre sniadanie

Cons:

Brak miejsc parkingowych

2026-10-07 • via Nuitee
K
Kinga • family_with_children • pl
9
Z chęcią wrocimy
Pros:

Strefa spa. Masaz twarzy. Strefa dla dzieci. Śniadanie bylo bardzo pyszne. Kazdy znajdzie cos dla siebie.

Cons:

Jedzenie w restauracji mało smaczne.

2026-10-07 • via Nuitee
K
Karol • solo_traveller • pl
10
2026-10-07 • via Nuitee
L
Leśnierowska • family_with_children • pl
9
2026-10-07 • via Nuitee
A
Angelika • solo_traveller • pl
10
2026-09-19 • via Nuitee
A
Achim • solo_traveller • de
9
2026-09-19 • via Nuitee
B
Barbara • solo_traveller • pl
10
2026-09-18 • via Nuitee
M
Michal • family_with_children • pl
10
2026-09-17 • via Nuitee
M
Małgorzata • couple • pl
9
Komfortowy przyjazny w tym dla psów.
Pros:

Miły personel dobra atmosfera dobre śniadania przyjazny psom.

Cons:

Długo czekaliśmy na Taxi.

2026-09-17 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-09-15 • via Nuitee
D
Dorota • couple • pl
10
Chętnie tu wrócę.
Pros:

Śniadania były wyjątkowe. Personel miły i bardzo pomocny. Pokój duży i wygodny.

Cons:

Brakowało mi lampek do czytania przy łóżku.

2026-09-15 • via Nuitee
R
Renata • family_with_children • pl
8
bardzo miły, spokojny pobyt
Pros:

Bardzo dobre śniadanie. Pan w barze bardzo uprzejmy, miły, pomocny, doradził skorzystanie z obiadokolacji

2026-09-14 • via Nuitee