Campanile Montpellier Ouest - Croix D'Argent

Hotels
•
Campanile
8.1 (2437 reviews)
Rue De Jugurtha , Montpellier , fr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and attentive staff (notably Imany)
Good pool
Free/secure parking
Comfortable, spacious rooms
Generally well-maintained facilities
Good value for money
Cons:
Cleanliness problems in some rooms (sticky floors, dust, stains)
Broken sofa bed / mattress stains reported
Fire alarm incident at 4:00 am; staff occasionally overwhelmed
Humidity in some rooms / AC issues and TV problems
Some receptions described as cold

Categories

Cleanliness
6.8
Mixed signals: several guests praised cleanliness ('propre', 'molto pulita'), but multiple reports of sticky floors, dust under beds and a very dirty room ('muy sucio'), and mattress stains lower this rating.
Service
9.2
Generally excellent: numerous compliments for staff and a standout employee (Imany) for politeness and helpfulness; some isolated reports of cold reception or overwhelmed night staff but overall service is a strong point.
Location
8.5
Positive mentions: convenient location near the motorway and free/secure parking, suitable for drivers and easy access to amenities.
Room Quality
7.6
Comfortable and spacious rooms noted, but issues reported include broken sofa bed, humid/feeling damp rooms, mattress stains, overly cold AC and intermittent TV problems.
Amenities
8.6
Pool and parking praised repeatedly; 24h service and functional facilities are appreciated, supporting a solid amenities score.
Value for Money
8.4
Several guests highlight good value ('Excellent rapport qualité prix') and recommendations to return, indicating strong perceived value.
Food and Beverage
8.1
Limited but positive mentions of breakfast; no significant complaints about food services, so assigned in line with overall rating.
Overall Experience
7.6
Overall positive stays with praise for staff and comfort, but recurring cleanliness and room-issue reports (and safety/alarm incident) temper the final experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:47

Property Description

Modern Accommodation with Convenient Amenities

Comfortable Rooms and Delicious Dining

Central Location with Easy Access to Attractions

Experience a stay at Campanile Montpellier Ouest - Croix D'argent, where modern comfort meets convenience. Enjoy well-equipped rooms, a delicious dining experience, and a central location close to Montpellier's top attractions. Perfect for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Guests are required to check-in before 23:00. Please note that the room may be resold after that time. If you cannot change your arrival time, please call the number provided on your reservation confirmation before 23:00 local time.

Please note that the spa is closed for renovation until further notice.

Please ensure that you reserve a slot for access to the spa and treatment in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MPL

Location

Guest Reviews

8.1
Based on 2437 reviews
Cleanliness: 6.8
Service: 9.2
Location: 8.5
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 7.6
E
El Hassan • solo_traveller • de
6
2026-08-22 • via Nuitee
H
Hugo • couple • ch
7
2026-08-22 • via Nuitee
D
Dagico83 • solo_traveller • es
8
2026-08-22 • via Nuitee
B
Bamogo • couple • fr
8
2026-08-22 • via Nuitee
A
Andrea • couple • it
9
Pros:

Staff gentile, bella camera, bella piscina, possibilità di mangiare una pizza anche a metà pomeriggio al nostro arrivo, parcheggio gratuito

Cons:

Non c’era il frigo in camera

2026-08-22 • via Nuitee
A
Alsy • solo_traveller • fr
9
Un séjour très agréable
Pros:

L'emplacement idéal, A proximité de tout ! L'hôtel est très propre, est bien entretenu !
L'accueil a l'écoute, des distributions de bouteilles d'eau gratuite. La piscine est cool aussi !

Cons:

Dommage manque de placards dans les chambres, pas possible de ranger ses vêtements. Et pour moi les oreillers sont trop mou, mais ce n’est que mon avis

2026-08-21 • via Nuitee
F
Filipa • couple • ch
4
Não voltaria
Pros:

A localização, para emigrantes que fazem a viagem para Portugal de carro é ótimo para descansar

Cons:

A limpeza deixou muito a desejar e os funcionários também

2026-08-21 • via Nuitee
G
Gauthier • solo_traveller • fr
9
2026-08-21 • via Nuitee
S
Sarah • family_with_children • fr
10
2026-08-21 • via Nuitee
G
Graciela • couple • de
8
Práctica
Pros:

El aire acondicionado

Cons:

Falta de frigobar

2026-08-21 • via Nuitee
A
Alexandrine • family_with_children • fr
8
Pros:

L'établissement est bien placé

Cons:

Ras

2026-08-21 • via Nuitee
P
pauline • solo_traveller • fr
7
Hôtel et déco sympas mais fréquentation et gestion à revoir
Pros:

L'hôtel en lui même est plutôt moderne, le parking en sous sol est un plus.

Cons:

Dommage que cet "outil" soit si mal exploité : aucun respect des règles de la piscine, les gamins qui font des bombes, les personnes qui se baignent toutes habillées et le personnel s'en moque totalement. Que dire de celui qui fait la nuit, qui ne dit même pas bonjour et qui refuse de nous vendre des bouteilles d'eau en disant qu'il n'y en a plus alors qu'il en a 4 derrière lui. La fréquentation ne fait pas très envie non plus: de jeunes filles très peu vetues qui attendent des grosses voitures immatriculées à l'étranger... bref une gestion à revoir

2026-08-21 • via Nuitee
A
alain • solo_traveller • fr
9
bien, d'ailleurs j'étais déjà venu.
Pros:

le confort de la chambre et de la salle de bains
le petit déjeuner

Cons:

pourquoi le restaurant sur place est-il constamment fermé?

2026-08-21 • via Nuitee
Y
YoussefAmari • solo_traveller • be
4
2026-08-20 • via Nuitee
S
seha • family_with_children • be
8
2026-08-20 • via Nuitee
E
ERHAN • solo_traveller • fr
8
2026-08-20 • via Nuitee
V
Valérie • family_with_children • fr
10
2026-08-20 • via Nuitee
željko • solo_traveller • rs
8
2026-08-20 • via Nuitee
G
Garcia • solo_traveller • fr
8
2026-08-20 • via Nuitee
K
Kimi • family_with_children • jp
8
Pros:

Nice parking garage, clean room. There’s a bar on site and they serve pizza which is very convenient.

Cons:

You can hear other guests in the hall pretty loudly in the room, so maybe not great for light sleepers

2026-08-20 • via Nuitee