Campanile Montpellier Ouest - Croix D'Argent

Hotels
•
Campanile
8.1 (2509 reviews)
Rue De Jugurtha , Montpellier , FR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and attentive staff (notably Imany)
Good pool
Free/secure parking
Comfortable, spacious rooms
Generally well-maintained facilities
Good value for money
Cons:
Cleanliness problems in some rooms (sticky floors, dust, stains)
Broken sofa bed / mattress stains reported
Fire alarm incident at 4:00 am; staff occasionally overwhelmed
Humidity in some rooms / AC issues and TV problems
Some receptions described as cold

Categories

Cleanliness
6.8
Mixed signals: several guests praised cleanliness ('propre', 'molto pulita'), but multiple reports of sticky floors, dust under beds and a very dirty room ('muy sucio'), and mattress stains lower this rating.
Service
9.2
Generally excellent: numerous compliments for staff and a standout employee (Imany) for politeness and helpfulness; some isolated reports of cold reception or overwhelmed night staff but overall service is a strong point.
Location
8.5
Positive mentions: convenient location near the motorway and free/secure parking, suitable for drivers and easy access to amenities.
Room Quality
7.6
Comfortable and spacious rooms noted, but issues reported include broken sofa bed, humid/feeling damp rooms, mattress stains, overly cold AC and intermittent TV problems.
Amenities
8.6
Pool and parking praised repeatedly; 24h service and functional facilities are appreciated, supporting a solid amenities score.
Value for Money
8.4
Several guests highlight good value ('Excellent rapport qualité prix') and recommendations to return, indicating strong perceived value.
Food and Beverage
8.1
Limited but positive mentions of breakfast; no significant complaints about food services, so assigned in line with overall rating.
Overall Experience
7.6
Overall positive stays with praise for staff and comfort, but recurring cleanliness and room-issue reports (and safety/alarm incident) temper the final experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:47

Property Description

Modern Accommodation with Convenient Amenities

Comfortable Rooms and Delicious Dining

Central Location with Easy Access to Attractions

Experience a stay at Campanile Montpellier Ouest - Croix D'argent, where modern comfort meets convenience. Enjoy well-equipped rooms, a delicious dining experience, and a central location close to Montpellier's top attractions. Perfect for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Guests are required to check-in before 23:00. Please note that the room may be resold after that time. If you cannot change your arrival time, please call the number provided on your reservation confirmation before 23:00 local time.

Please note that the spa is closed for renovation until further notice.

Please ensure that you reserve a slot for access to the spa and treatment in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MPL

Location

Guest Reviews

8.1
Based on 2509 reviews
Cleanliness: 6.8
Service: 9.2
Location: 8.5
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 7.6
M
Miguel Ángel • family_with_children • it
7
Acceptable
Pros:

Rápido

Cons:

Se equivocaron de habitación

2026-09-19 • via Nuitee
H
Hellman • couple • se
7
2026-09-17 • via Nuitee
E
Egidi • family_with_children • de
8
2026-09-17 • via Nuitee
K
Kevin • couple • de
8
2026-09-16 • via Nuitee
F
Francine • couple • fr
8
2026-09-15 • via Nuitee
R
Roland • solo_traveller • se
8
Bra hotel med bra personal.
Pros:

Bra rum, rymliga. Restaurang helt ok. Trevlig personal. Mycket bra frukost. Hundvänligt.

Cons:

Omgivningen inte den bästa. Svårt att hitta någon vettig plats att gå ut med hunden

2026-09-15 • via Nuitee
J
Jose • couple • es
3
No volveré
Pros:

El trato del recepcionista

Cons:

Las sábanas estaban sucias en 7 u 8 sitios con manchas rojas o rosadas muy grandes. Era imposible acostarse ahí. La almohada llena de pelos. Tengo fotos y vídeo de todo esto. En cuanto se lo dije al recepcionista las cambio, pero no vuelvo a ir más

2026-09-15 • via Nuitee
S
Susan • family_with_children • es
8
e had a comfortable stay, excellent value for money.
Pros:

The staff were helpful and welcoming. The restaurant was good and the room service options hellpful.

2026-09-14 • via Nuitee
C
Cécile Rn • solo_traveller • fr
10
Pros:

Très bon établissement.

Cons:

Tout.. c etait parfait. Personnel au top

2026-09-14 • via Nuitee
F
Francesca_81 • couple • it
7
2026-09-13 • via Nuitee
S
SAVOIE • solo_traveller • pf
8
2026-09-13 • via Nuitee
L
Luciën • solo_traveller • nl
8
Voor een doorreis is het een heel goed hotel
Pros:

Kamer was prima in orde en goede bedden en douche

Cons:

Geen restaurant

2026-09-13 • via Nuitee
J
Jean • couple • fr
10
Cons:

Difficile d’accès

2026-09-13 • via Nuitee
C
Càtia-Sofia • extended_group • fr
10
2026-09-12 • via Nuitee
.
.Touzani • couple • fr
5
2026-09-11 • via Nuitee
M
Manthia • solo_traveller • fr
8
2026-09-11 • via Nuitee
S
Sinisa • couple • hr
7
Bio sam jedan dan i bilo ni je ugodno i dobro.
Pros:

Jako je zgodan i jednostavan hotel. Pristupačan za dolazak osobnim vozilom.

Cons:

Malo je sve površno. Falili su ručnici u sobi. Posudje od drugih gostiju koje su ostavili ispred vrata je tamo stajalo pola dana. Kad bi neko lupio vratima cijela soba bi se zatresla, voda u slivniku je sporo otjecala i sl. Ništa bitno ali ipak smeta.

2026-09-10 • via Nuitee
A
Albert • couple • nl
6
Doorsnee verblijf, restaurant dramatisch
Pros:

Doorsnee accommodatie op een grauw industrieterrein

Cons:

De bediening / keukenpersoneel was een regelrechte ramp. Werkelijk alles dat mis kon gaan, ging ook mis. Klanten gingen lopen; anderen klaagden steen en been. Openlijke ruzies tussen bedienend personeel en keuken.

2026-09-09 • via Nuitee
K
Karin • solo_traveller • nl
8
Fijn hotel
Pros:

Schone kamer, vriendelijke receptionist. Medicijnen die gekoeld bewaard moesten worden, werden in de koeling gelegd bij de receptie. Vrij parkeren bij hotel en dicht bij snelweg.

Cons:

Restaurant bij hotel is in het weekend gesloten. Omgeving hotel is niet bijzonder.

2026-09-09 • via Nuitee
S
Salah • couple • fr
10
Nickel
Pros:

Super bien passer

2026-09-09 • via Nuitee