The Ritz-Carlton, Lake Tahoe

Hotels
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The Ritz-Carlton Company, L.L.C
8.6 (186 reviews)
13031 Ritz-Carlton Highlands , Truckee , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Exceptional frontline service (Joanna highlighted)
Thoughtful personalized touches (handwritten card, s’mores kit, bubble bath)
Cozy fireside atmosphere in lounges
Tasty drinks and strong F&B service (Manzanita, Living Room Lodge)
Friendly, professional staff
Scenic Lake Tahoe location
Cons:
Inflexible reservation/cancellation policy (large $750 fee)
Management refusal to accommodate illness-driven changes
Lack of clarity about North Star ski station availability
Concern about health/safety implications of policy

Categories

Cleanliness
8.6
Standard quality for this hotel tier (not specifically mentioned in reviews).
Service
8.4
Mixed: outstanding frontline service and personalized attention (Joanna, bar and lounge staff) but tarnished by management inflexibility on reservation changes for illness.
Location
9.2
Positive: scenic Lake Tahoe setting and convenient access around the lake; living room/lounge atmosphere praised.
Room Quality
8.6
Standard quality for this hotel tier (rooms not specifically described in reviews).
Amenities
8.8
Mostly positive: thoughtful extras (s’mores kit, bubble bath setup, cozy fireside areas) though one guest noted lack of clarity about North Star ski station availability.
Value for Money
7.5
Negative: perceived poorly due to a stiff cancellation fee and refusal to accommodate a family with a contagious illness.
Food and Beverage
9
Positive: tasty drinks and excellent service at Manzanita and the Living Room Lodge; cozy fireside atmosphere enhanced F&B experience.
Overall Experience
8.7
Generally very positive because of exceptional staff, ambiance, and amenities, but overall impression was diminished by rigid reservation/cancellation policies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:10

Property Description

Luxurious Ski-In/Ski-Out Resort at Northstar California

Unmatched Amenities: From a relaxing spa to multiple outdoor pools and top-notch dining options, The Ritz-Carlton, Lake Tahoe has everything you need for a luxurious stay.

Elegant Accommodations: Each room features a cozy gas fireplace, a flat-screen TV, and a marble bathroom, all elegantly styled with modern furniture and plush linens for the ultimate comfort.

Pampering Spa Experience: Indulge in a variety of spa treatments including body scrubs, wraps, and massages at The Ritz-Carlton Spa, and unwind in the hot tub or stay active in the fitness center.

Experience the epitome of luxury and relaxation at The Ritz-Carlton, Lake Tahoe. Book now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Daily resort fee includes:
-High-speed internet
-Scheduled fitness classes
-Additional amenitiesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Property Video