Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice staff
Comfortable rooms
Cons:
Dirty pool
Poor location

Categories

Cleanliness
8.58
Several reviews mention cleanliness positively, but issues with pool cleanliness were noted.
Service
9.55
Positive mentions of attentive staff throughout several reviews.
Location
8.59
Location mentioned as far from the center, but acceptable for industrial area access.
Room Quality
9.04
Rooms described as comfortable and well-maintained by most reviewers.
Amenities
9.07
Amenities such as breakfast and pool received positive feedback.
Value for Money
8.53
Concerns about pricing and charges for basic services, affecting value perception.
Food and Beverage
9.08
Breakfast was praised, but some food items were described negatively.
Overall Experience
9.55
Overall sentiment is positive, with slight frustrations but generally good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Luxurious Accommodations
Experience comfort and convenience in our spacious rooms at the 4-star Novotel Manaus. Enjoy free internet access, a minibar, and a private bathroom for a relaxing stay.

Fantastic Amenities
Indulge in our outdoor swimming pool, gym, and tennis courts. Unwind by the poolside with a refreshing drink from the pool bar or explore local and international cuisine at our restaurant with 24-hour room service.

Explore and Relax
Take advantage of our multilingual tour desk to plan exciting day trips around Manaus. After a day of adventures, unwind in the tropical garden or on the sun loungers by the pool.

Book your stay at Novotel Manaus now for an unforgettable experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Location

Guest Reviews

9
Based on 416 reviews
Cleanliness: 8.58
Service: 9.55
Location: 8.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
D
Dirk • family_with_children • de
9
Pros:

Sehr gutes Essen, sehr freundliches Personal

2026-09-05 • via Nuitee
M
Michel • family_with_children • br
10
Maravilhosa
Pros:

Muito confortável

Cons:

Nada

2026-09-05 • via Nuitee
F
Fabiana Gonçalves Carazzai • extended_group • br
9
Bom custo benefício
Pros:

Os funcionários são muito atenciosos. Os quartos sao limpos e espaçosos. A comida é boa.

Cons:

O restaurante é caro e a localização do hotel é distante.

2026-09-04 • via Nuitee
I
Ismael • extended_group • es
7
Retirado del centro y muy ruidoso
Pros:

La piscina y la habitación era amplia

Cons:

Muy ruidoso, teníamos 4 o 5 aires acondicionados en la pared que vibraban mucho. Se fue la luz durante varias horas. Nos cobraron un extra por manchar de barro una toalla. La hicieron hasta fotos. Lo justificaron diciendo que necesitaba un lavado especial. Primera vez que esto me sucede en un hotel.

2026-08-31 • via Nuitee
M
Mendes Negreiros • couple • br
10
Maravilhoso
Pros:

Tudo limpo e cheiroso

Cons:

Nada

2026-08-31 • via Nuitee
C
Cosimo • solo_traveller • ch
7
Tres agréable juste dommage la qualité du souper choisi à la carte !
Pros:

La piscine le confort de la chambre

Cons:

Un peu éloigné du centre et le restaurant

2026-08-30 • via Nuitee
M
Mislene • solo_traveller • br
10
EXCELENTE !
Pros:

De tudo, mas o café da manhã é excepcional !

Cons:

Fica um pouco distante do centro.

2026-08-27 • via Nuitee
F
Fernanda • couple • br
9
2026-08-27 • via Nuitee
M
Marco • couple • it
5
Deluso
Pros:

La struttura è pulita e ha un visto ragionevole

Cons:

La persona che ci ha accolti la sera è stata brusca.
La stanza era modesta. Letto non confortevole.

2026-08-26 • via Nuitee
P
Patricia • extended_group • cl
9
Agradable
Pros:

Atención

Cons:

Primera reserva, se pidieron 2 camas y solo se dispuso de una y sin toallas para 2 personas.

2026-08-25 • via Nuitee
R
Renato • solo_traveller • br
8
2026-08-24 • via Nuitee
R
Renato • solo_traveller • br
8
2026-08-24 • via Nuitee
M
Mariana • solo_traveller • br
10
Perfeito!
Pros:

Hotel excelente! Quartos confortáveis, amplos, boa roupa de cama, tudo novinho e pensado nos mínimos detalhes para o conforto, iluminação, tomadas disponíveis, ótimo chiveiro, silencioso, café da manhã gostoso, equipe super simpática e atenciosa, realmente me surpreendeu.

Cons:

Para quem quer explorar o centro a pé fica um pouco afastado, mas nada q um uber de alguns minutos não resolva, antes me hospedei em um hotel péssimo no centro de Manaus então chegar ao Novotel foi chegar ao paraíso.

2026-08-24 • via Nuitee
D
Débora • couple • br
10
2026-08-21 • via Nuitee
J
Jantiene • solo_traveller • nl
8
2026-08-18 • via Nuitee
P
Philippe • extended_group • fr
9
Pros:

Personnel
Équipements

2026-08-17 • via Nuitee
E
Elbio • solo_traveller • br
4
2026-08-17 • via Nuitee
C
Carlos • couple • br
8
Pros:

Conforto

Cons:

Distancia

2026-08-16 • via Nuitee
P
Petra • family_with_children • de
10
2026-08-16 • via Nuitee
K
Katia • family_with_children • fr
9
2026-08-15 • via Nuitee