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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Tennis lessons on site
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Hosted evening meal (reserve)
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience in our spacious rooms at the 4-star Novotel Manaus. Enjoy free internet access, a minibar, and a private bathroom for a relaxing stay.
Fantastic Amenities
Indulge in our outdoor swimming pool, gym, and tennis courts. Unwind by the poolside with a refreshing drink from the pool bar or explore local and international cuisine at our restaurant with 24-hour room service.
Explore and Relax
Take advantage of our multilingual tour desk to plan exciting day trips around Manaus. After a day of adventures, unwind in the tropical garden or on the sun loungers by the pool.
Book your stay at Novotel Manaus now for an unforgettable experience!
Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Contratei quarto família para quaro pessoas e o quarto não atende a uma familia de 4 pessoas, é muito pequeno.
Praticamente fica um quarto só de camas.
O Hotel perdeu qualidade de café da manhã todos os dias que ofereceu eventos externos. Os hospedes ficam prejudicados.
Aumentam-se as filas, reduz-se a qualidade, inclusive em das de evento nós hospedes não pudemos contar com o profissional que faz tapioca, omelete, etc. Durante a minha estadia de 5 dias, apenas dois dias não teve evento. Ou seja, fomos muito prejudicados neste quesito.
Eventos externos no horário do café da manhã
Separar eventos externos do café da manhã dos hospedes.
Quarto pequeno, não atende a 4 pessoas
The room and the facilities were largely okay. The breakfast food was good and it was cheap. I liked the little shops at the reception
Our room was on the first floor, which was actually in the basement and there was no elevator so we had to take all our luggage down the stairs. That corridor towards our room smelled pretty bad, though our room didn’t.
Custo-benefício. Qualidade da comida.
Academia com equipamentos quebrados. Café da manhã muito lotado em alguns dias, com reposição ruim de talheres, pratos, copos etc.
Tudo
Nada
We enjoyed our stay very much. Staff were always friendly and helpful, even when I was waking up at 5 am and needed coffee. Not to mention they helped us plan the Amazon tours and we had a blast. Pool area is always attended to and clean, you have a place to do your own laundry fast, breakfast - lunch - dinner very good and diverse. All in all a very good stay and for sure a very good value for money. It is not in the center, but with Uber you arrive instantly and rides are super cheap in all directions.
酒店服务，早餐
床太软了
all good
breakfast finish very early
Gostei local o hotel top
Fiz uma solicitação pra por uma foto e cartão decorando nosso quarto pois era comemoração de aniversário de casamento e eles assim fizeram e ainda colocaram umas frutas e doces no quarto. Toalhas e roupas de cama de qualidade. Check in rápido. Café da manhã muito bom.
O quarto era muito úmido, não tinha saída de ar pra condensadora do ar condicionado, era um quarto adaptado pra cadeirante e o banheiro ofereceu poucp conforto devido a acessibilidade, de madrugada nosso quarto estava todo molhado, chão, paredes, roupas, devido a umidade que ficou toda dentro do quarto, chão super escorregadio devido a isso, podendo causar acidente. No jantar não ofereceram o serviço de buffet livre, o que é de costume no hotel, tivemos q pedir o jantar a lá carte e mesmo com pouca ocupação no restaurante demoraram 45 minutos pra preparar 1 pizza e ela ainda foi servida quase crua. O restaurante era um ponto alto q admirava no restaurante, visto q essa é a 4a vez que nos hospedados lá e dessa vez deixou muito a desejar e era uma data importante para nós!
Quartos limpos sem cheiro de mofo
Nada a reclamar
Bem amplo, camas confortáveis, banheiro com água quente, café da manhã muito bom, 2 piscinas uma grande e uma pequena, academia, mesa de sinuca, quadra de tênis e de futebol. Funcionários bem receptivos e prestativos, era aniversário do meu esposo eles providenciaram um bolo na hora, meus agradecimentos a equipe da cozinha.
Só a distância dos pontos turísticos, mais nada que um Uber não resolvesse.
Gostei da limpeza, da organização, dos produtos como shampoo e condicionador de boa qualidade, o atendimento maravilhoso na recepção… Pra mim é o melhor hotel de Manaus
Piscina agradavel.
Quarto confortavel
Quarto sem.acustica. da pra escutar a mosca voando do quarto ao lado.
Cafe da manha modesto.
Nao corresponde ao valor da diaria
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