Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.89
Several remarks on the room being dirty and mould present in the shower.
Service
9.36
The staff received positive remarks, consistently described as great and lovely.
Location
9.4
Multiple reviews highlighted the excellent location close to Surfers Paradise and attractions.
Room Quality
7.85
Mixed feedback on room size and amenities, some positives, but issues with noise and cleanliness.
Amenities
7.38
Amenities had some positives; however, the pool area was described as run-down.
Value for Money
9.34
Guests felt they received good value for their stay, particularly given the location and spacious rooms.
Food and Beverage
8.89
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.86
General consensus indicates a good experience with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Modern Boutique Accommodation
The Island in Surfers Paradise offers modern boutique accommodation with air-conditioned rooms featuring balconies with stunning city, mountain, or pool views. Each room is equipped with a flat-screen TV, kettle, and a private bathroom with complimentary toiletries.

Vibrant Dining and Entertainment
Guests can unwind at the popular Rooftop Bar or indulge in delectable dishes at Goldie restaurant and bar. The hotel's sun terrace and pool provide the perfect spots to relax. Additionally, the bustling nightlife, eateries, and shops of the Gold Coast are just a short stroll away.

Convenient Location
Situated in the heart of Surfers Paradise, The Island is conveniently close to attractions like the Casino and Pacific Fair Shopping Centre. With free WiFi and Gold Coast Airport nearby, this hotel offers the ideal blend of comfort and convenience.

Ready to experience the vibrant charm of The Island? Book your stay now and make unforgettable memories!

Important information:

Please note that there is a 1.6% surcharge when you pay with a Visa, Mastercard or American Express credit card. Please note that The Island does not accept cash as a form of payment.

All guests must present a valid credit card and photo id on arrival at the hotel to check in. An AUD 100 per night pre-authorization will be held for incidental charges.

Guests under the age of 18 can only check in with a parent or official guardian, Over the Schoolies weeks held annually on the Gold Coast, 21yrs is the minimum age of check in.

Please note that this property has a strict 'No Party Policy'.

We do not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. We do not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. We reserve the right to refuse entry to guests who are school leavers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-12-25 until 2026-12-25

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for AUD 25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 13 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2222 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
K
Krystal • couple • au
9
2026-05-22 • via Nuitee
V
Victoria McMillan • couple • nz
10
Pros:

Fantastic room, central location.

2026-05-19 • via Nuitee
L
Larelle • solo_traveller • au
10
Will defiantly stay again
Pros:

Rooms were great. Lots of room and very clean. Had complementary snacks and was very clean

Cons:

Bathroom could be a little bigger but shower was very roomy

2026-05-18 • via Nuitee
D
Donna • solo_traveller • au
8
2 night stay
Pros:

Room very clean. Great layout!

2026-05-18 • via Nuitee
B
Bonora • couple • au
10
It is a nice hotel. The room was tidy and neat and the swimming pool was great.
Pros:

Good location

Cons:

It’s a little hard to find the entry. The Tram line makes it a bit confusing

2026-05-17 • via Nuitee
A
Annaliz • family_with_children • au
10
2026-05-16 • via Nuitee
S
Samara • couple • au
10
Worth every cent.
Pros:

Everything, rooms were spacious and clean.

2026-05-16 • via Nuitee
C
Christopher • family_with_children • au
10
Pros:

Good sized room with good facilities great location

2026-05-13 • via Nuitee
L
Lana • couple • nl
8
Great location
Pros:

Nice clean rooms and location is excellent. Very nice balconies with great views

Cons:

Felt a little bit outdated, could use small refreshers here and there but overall nice

2026-05-13 • via Nuitee
S
Scott • solo_traveller • au
8
Pros:

location, bar and restaurant.

Cons:

The bathroom was a little small.

2026-05-12 • via Nuitee
K
Kaarin • couple • au
7
Pros:

Location

Cons:

Shower cleanliness and pressure

2026-05-11 • via Nuitee
J
James • couple • au
8
Pros:

Great room, just a bit of excess noise from the nearby foreground rides - generally decent value for money

2026-05-11 • via Nuitee
P
phillip • family_with_children • au
8
Excellent
Pros:

All round closeness to everything
Plus family traditional Mother’s Day weekend

Cons:

Keycard inside room light kept flashing

2026-05-10 • via Nuitee
T
Troy • couple • au
7
Amazing
Pros:

It was close to everything

2026-05-10 • via Nuitee
P
Peta • solo_traveller • au
9
2026-05-09 • via Nuitee
J
Justine • couple • au
5
Funky place to stay, ok for last minute accommodation.
Pros:

The location is very central

Cons:

The staff were not very accommodating with the parking situation I had just had surgery and they asked me to park quite far away and it cost me a lot to park there. Was a bit disappointing.

2026-05-06 • via Nuitee
R
Reddy • couple • nz
8
Overall good
Pros:

It was nice and tidy room.

Cons:

Had to pay for parking. Lifts were dirty

2026-05-05 • via Nuitee
D
Daisy • couple • au
10
amazing, would definitely stay again
Pros:

the room& location was amazing !!

Cons:

i loved everything!

2026-05-05 • via Nuitee
I
Ingrid • couple • au
8
Busy
Pros:

The decor

Cons:

The noise

2026-05-04 • via Nuitee
J
Justine • couple • au
9
Great little staycay
Pros:

Location

Cons:

Na

2026-05-04 • via Nuitee