Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.89
Several remarks on the room being dirty and mould present in the shower.
Service
9.36
The staff received positive remarks, consistently described as great and lovely.
Location
9.4
Multiple reviews highlighted the excellent location close to Surfers Paradise and attractions.
Room Quality
7.85
Mixed feedback on room size and amenities, some positives, but issues with noise and cleanliness.
Amenities
7.38
Amenities had some positives; however, the pool area was described as run-down.
Value for Money
9.34
Guests felt they received good value for their stay, particularly given the location and spacious rooms.
Food and Beverage
8.89
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.86
General consensus indicates a good experience with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Modern Boutique Accommodation
The Island in Surfers Paradise offers modern boutique accommodation with air-conditioned rooms featuring balconies with stunning city, mountain, or pool views. Each room is equipped with a flat-screen TV, kettle, and a private bathroom with complimentary toiletries.

Vibrant Dining and Entertainment
Guests can unwind at the popular Rooftop Bar or indulge in delectable dishes at Goldie restaurant and bar. The hotel's sun terrace and pool provide the perfect spots to relax. Additionally, the bustling nightlife, eateries, and shops of the Gold Coast are just a short stroll away.

Convenient Location
Situated in the heart of Surfers Paradise, The Island is conveniently close to attractions like the Casino and Pacific Fair Shopping Centre. With free WiFi and Gold Coast Airport nearby, this hotel offers the ideal blend of comfort and convenience.

Ready to experience the vibrant charm of The Island? Book your stay now and make unforgettable memories!

Important information:

Please note that there is a 1.6% surcharge when you pay with a Visa, Mastercard or American Express credit card. Please note that The Island does not accept cash as a form of payment.

All guests must present a valid credit card and photo id on arrival at the hotel to check in. An AUD 100 per night pre-authorization will be held for incidental charges.

Guests under the age of 18 can only check in with a parent or official guardian, Over the Schoolies weeks held annually on the Gold Coast, 21yrs is the minimum age of check in.

Please note that this property has a strict 'No Party Policy'.

We do not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. We do not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. We reserve the right to refuse entry to guests who are school leavers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.5
Based on 2285 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
J
Janine couple au
6
Pros:

Great location

Cons:

The bed was way to hard and was looking forward to the spa but it was all under construction and didn’t know this at time of booking

2026-08-29 via Nuitee
S
Samanta solo_traveller au
4
Pros:

The location

Cons:

The staff wasn't helpful.
I was overcharged $40 dollars without notice.
Parking was not included.

2026-08-24 via Nuitee
M
MARJA couple au
9
Pros:

Good location, nice rooms

Cons:

Nothing really

2026-08-24 via Nuitee
C
Camilla couple au
6
Was alright for 2 nights. But with so many options to choose choose somewhere else.
Pros:

Good location. Nice supply of free water and snacks in the mini bar.

Cons:

It was run down and pretty dirty in all communal areas. The pool wasn’t open. A lot of noise from attached bars.

2026-08-23 via Nuitee
R
Renaye family_with_children au
10
Pros:

Location, central to everything. Room layout, ambiences, my children and I were super impressed.

2026-08-23 via Nuitee
E
Emma couple se
10
2026-08-21 via Nuitee
T
Tau couple au
10
2026-08-20 via Nuitee
T
Tania couple au
9
2026-08-20 via Nuitee
R
Rachael solo_traveller au
8
Great, but overpriced for what it is.
Pros:

Location was fantastic, 100 metre walk to shops , restaurants, tram. The bed was very comfy.

Cons:

Shower had very low water pressure.

2026-08-19 via Nuitee
D
David couple au
7
Great location, poor room sound proofing.
Pros:

Great location and friendly staff. Good price. Comfy bed.

Cons:

Lots of music noise till 11pm from bar directly below all rooms. Very poor sound proofing on balcony doors, so couldn't get to sleep till bar closed. No breakfast offered even though they have a full kitchen.

2026-08-18 via Nuitee
F
Fiona solo_traveller au
7
The Island Review
Pros:

The location. It was close to the beach and shopping centres. Lot's of restaurants in the area to choose from. I also like the balcony, as I could see the ocean.

Cons:

The bathroom was tight.

2026-08-18 via Nuitee
M
Michelle couple au
7
2026-08-17 via Nuitee
K
Ken couple au
9
Pros:

Location was excellent

2026-08-17 via Nuitee
C
Caitlin solo_traveller au
8
Pros:

Rooms were beautiful, clean and very conveniently located. The staff were so lovely and the food at the Island was great.

Cons:

No available parking for vehicle over 2.2m, had to park on street and pay for parking hourly for entire stay.

2026-08-14 via Nuitee
C
Chloe couple au
10
2026-08-12 via Nuitee
M
McCormick solo_traveller au
7
2026-08-11 via Nuitee
B
Brittany couple au
10
2026-08-09 via Nuitee
E
Emma couple au
10
Great location with great value for money
Pros:

Location. Funky room with two big beds
Lots of space to move around. Nice big bathroom

2026-08-09 via Nuitee
L
Luke couple au
7
2026-08-09 via Nuitee
J
Johnny couple nz
10
2026-08-06 via Nuitee