The Elopura Hotel

Hotels
7.9 (2426 reviews)
HS 12, Sandakan Harbour Square , Sandakan , MY

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Noise from the street
Mold in rooms

Categories

Cleanliness
6.9
Multiple complaints about room cleanliness and odor.
Service
8.9
Staff were noted as friendly and accommodating.
Location
8.9
Centrally located, convenient for shopping and attractions.
Room Quality
6.9
Issues with old, moldy rooms and noise levels.
Amenities
7.9
Adequate amenities reported, though some areas noted as needing updates.
Value for Money
7.4
Some value found, but concerns about cleanliness affect perception.
Food and Beverage
8.4
Breakfast well-received with good options.
Overall Experience
7.9
Mixed sentiments but some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Historical Charm and Modern Concept
Discover the blend of historical elements and modern concepts at Elopura Hotel. The hotel pays homage to its roots with a touch of simplicity and local ambiance, creating a unique and charming atmosphere.

Spectacular Sea Views
Enjoy stunning views of the Sulu Sea and the bay right from your room at Elopura Hotel. Wake up to the sight of clear blue waters and let the tranquil scenery set the tone for a relaxing stay.

Convenient Location and Local Culture
Located strategically with 111 rooms, Elopura Hotel offers easy access to various areas while immersing guests in the local culture. Step outside the door to explore the nearby attractions and return to the comfort of your room for a seamless experience.

Book now for an unforgettable stay at Elopura Hotel and experience the perfect blend of history, modernity, and local charm.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from fully vaccinated individuals.
Please note that COVID-19 digital vaccination certificate must be presented upon check-in to verify the immunization status. If it isn't provided, booking will be canceled on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Location

Guest Reviews

7.9
Based on 2426 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.9
M
Marta • couple • es
7
2026-10-14 • via Nuitee
W
wendy • extended_group • gb
8
Great hotel in centre of town
Pros:

The bed and pillows were really comfy so helped with a good night's sleep. Staff spoke good English and were friendly.

Cons:

The lighting in the room wasn't very bright and the temperature of the shower was low, I prefer a hotter shower. But as we were there for just 2 nights it wasn't an issue that needed resolving.

2026-10-14 • via Nuitee
M
Maria Teresa • couple • it
7
Consiglio solo se di passaggio x bus o aereoporto
Pros:

La reception, lo stile dell’hotel e i servizi annessi.

Cons:

Un po’ più di pulizia nelle stanze
La città non mi è piaciuta per niente, poco da fare e molto sporca

2026-10-14 • via Nuitee
M
Michelle • solo_traveller • ca
6
Okay for a night or two. Ask to stay opposite street side
Pros:

Close to the water and shops

Cons:

Loud!! Window latches broken and the lively street poured into my room

2026-10-13 • via Nuitee
H
Hermanus • solo_traveller • nl
7
Pros:

Centraal, prima voor 1 nacht, goed ontbijt

Cons:

Iets te kleine kamer

2026-10-11 • via Nuitee
H
Hermanus • solo_traveller • nl
7
Leuk thema hotel
Pros:

Midden in Sandakan, basis hotel met een zeer goed ontbijt.
Prima voor 1 nacht.

Cons:

Kamer is wat klein, maar wel in verhouding met de prijs die je ervoor betaald.

2026-10-11 • via Nuitee
C
Carmen Gloria Espinosa • solo_traveller • cl
8
2026-10-10 • via Nuitee
P
PCA Madrid • solo_traveller • es
7
2026-10-08 • via Nuitee
R
Robert • solo_traveller • au
8
A clean, comfortable and welcoming hotel with good facilities in an excellent location
Pros:

The Elopura is a clean and comfortable hotel in an excellent location in Sandakan, which itself is an interesting city and good to visit. The hotel is on the waterfront, with plenty of al fresco dining options nearby. The breakfast is excellent. There is a large modern mall across the square. The rest of downtown is within walking distance, including sites such as Agnes Keith’s house and the (very good) English Teahouse up on the hill. Hotel staff were friendly and welcoming. It is worth opting for an ocean-view room, there is a lot of activity in the harbour.

Cons:

Like many (most?) hotels of this standard, the bathroom fittings are in dire need of maintenance. The towel rail was loose and drooping, the toilet seat very loose, the basin spout was very loose.

2026-10-07 • via Nuitee
G
Gabriel • couple • es
8
2026-09-19 • via Nuitee
A
Aruna • solo_traveller • dk
9
2026-09-19 • via Nuitee
A
Aruna • couple • dk
9
2026-09-19 • via Nuitee
J
josep • solo_traveller • es
6
2026-09-19 • via Nuitee
W
wendy • solo_traveller • gb
7
Acceptable for a few nights
Pros:

Position and very clean rooms
Breakfast was ok with plenty of choice

Cons:

Cold shower. No where to put soap etc in shower. Pillows to hard and too bulky.

2026-09-18 • via Nuitee
M
María • couple • es
8
Bien
Pros:

Nos gusto la zona y la muy buena atención

Cons:

No nos gustó el desayuno

2026-09-18 • via Nuitee
A
Ayoub • couple • es
6
2026-09-17 • via Nuitee
R
Raoul • couple • au
8
There was plenty to see around Sandikan.
Pros:

Property was central. Included breakfast was reasonable. Dinner was great. Food and staff were very friendly. Great decor in the lobby.

Cons:

No refrigerator. Kettle did not work. Asking RM10 for an extra pillow.

2026-09-16 • via Nuitee
M
María del carmen • solo_traveller • es
9
Volvería a reservarlo
Pros:

El hotel está en pleno centro . La cama era muy cómoda y el baño estaba bien .

2026-09-16 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-09-15 • via Nuitee
R
Raoul • couple • au
9
Kota Kinabalu was interesting. The food was good and the harbour mall was near by.
Pros:

Very central. Had parking right at the front. The security guard was so helpful and nice guy.

Cons:

No Refrigerator. The water jug was broken. The phone did not work. You had to pay for an extra pillow. But they didn’t charge in the end.

2026-09-15 • via Nuitee