Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2534 reviews)
6920 Northlake Mall Drive , Charlotte , US
+1 704-599-8882

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.1
Based on 2534 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
M
MARY • couple • us
9
2026-10-31 • via Nuitee
J
JEFFREY • family_with_children • us
7
2026-10-30 • via Nuitee
A
ASHLEY • family_with_children • us
7
2026-10-27 • via Nuitee
M
Marcellus • family_with_children • us
9
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
J
Juwan • couple • us
7
Cons:

I don’t like that the tvs are not up to date smart tvs so guests can stream.

2026-10-23 • via Nuitee
J
Juwan • solo_traveller • us
8
2026-10-23 • via Nuitee
M
Miranda • couple • us
9
We will definitely recommend this Inn this others!
Pros:

Love the little extras! Daily Cleaning services; popcorn treats; drink vouchers; and convenient to interstate!

Cons:

Bed was a little uncomfortable! Kinda tilted weird!

2026-10-22 • via Nuitee
K
Kristin • couple • us
9
Good value for money paid. Friendly staff. Would stay again.
Pros:

The location is very convenient for those traveling on the interstate. The staff was very friendly. The market was well stocked. The breakfast was typical hotel breakfast, and it was plentiful. I would stay again in the future. It’s a good value for the money, and I appreciated that the staff were helpful.

Cons:

Nothing. Everything was great.

2026-10-22 • via Nuitee
C
Cooper • couple • us
10
Wonderful visit.
Pros:

The evening meal and beverage was a pleasant surprise which we took advantage of. We have told many people about this hotel and will try to stay again.

Cons:

Nothing. Just one suggestion you light want to put a blanket in the closet for your cold guests. I am always hot ...she is always cold

2026-10-19 • via Nuitee
W
Wortham • solo_traveller • us
10
2026-10-16 • via Nuitee
I
Isaac • extended_group • us
10
Pros:

Very friendly staff, and a really nice bar for the evenings. Best breakfast ever also!

2026-10-11 • via Nuitee
R
Randy • couple • us
10
2026-10-10 • via Nuitee
K
Kutluay • solo_traveller • tr
9
2026-10-08 • via Nuitee
E
Eterica • extended_group • us
10
It was amazing. We have never been disappointed with Drury!
Pros:

Breakfast,the dinner, and drinks were on point. The staff members were very helpful. It was also safe. One day we left our door wide open. Apparently a hanger we dropped had got stuck under the door as it was closing. Nothing was missing and it was still wide open when we returned hours later.

Cons:

N/A

2026-10-08 • via Nuitee
R
RamoI • couple • ro
10
2026-09-16 • via Nuitee
T
Tim'Iya • solo_traveller • us
9
2026-09-16 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Staff was incredibly friendly and kind. Free dinner with 2 cocktails and free breakfast on the night of our stay. Very pleasant surprise and delicious too!

2026-09-16 • via Nuitee
S
Sondra • extended_group • us
10
Pros:

The staff were all friendly and helpful.

2026-09-14 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Clean, comfortable rooms and a very pleasant staff located beside the Northlake Mall, many resaurants, and an AMC theatre. Easy access to the downtown area. Buffet-style breakfast and dinner were included.

Cons:

The room was comfortable and clean but a little on the small side.

2026-09-14 • via Nuitee
R
Racheal • couple • us
10
Absolutely amazing
Pros:

Friendly staff and management. The amenities were fantastic! Having dinner and breakfast in the price was an amazing benefit for us.

Cons:

I loved everything about our visit

2026-09-13 • via Nuitee