Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2444 reviews)
6920 Northlake Mall Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2444 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
W
WRIGHT • couple • us
8
2026-06-13 • via Nuitee
A
Ashley • couple • us
10
2026-06-12 • via Nuitee
R
Robin • extended_group • us
10
Loved it. Everything was perfect!
Pros:

Love that it was by the mall easy to get too.

Cons:

Maybe serve breakfast till 10 for late sleepers :)

2026-06-11 • via Nuitee
D
David • couple • us
10
Would definitely stay again
Pros:

Clean,friendly staff, great breakfast

Cons:

N/A

2026-06-11 • via Nuitee
C
Charles • family_with_children • us
9
2026-06-11 • via Nuitee
M
Morgan-Sassine • solo_traveller • us
10
2026-06-11 • via Nuitee
G
Gary • couple • us
9
2026-06-10 • via Nuitee
C
Christa • couple • us
10
2026-06-09 • via Nuitee
D
Destiny • solo_traveller • us
10
It was awesome stay more often now!
Pros:

Loved it

2026-06-08 • via Nuitee
M
Mcneill • solo_traveller • us
8
2026-06-06 • via Nuitee
P
Pam • solo_traveller • us
10
Very comfortable and pleasant stay.
Pros:

The most comfortable stay I’ve had in a hotel. I book here every trip to Florida and from Florida. Very happy here.

Cons:

Only thing I don’t like was being on 4th floor.

2026-06-04 • via Nuitee
G
Ginger • solo_traveller • us
9
Pros:

Very nice 1st time staying there

Cons:

Nothing

2026-06-02 • via Nuitee
D
Debra • couple • us
10
Restful & everything was very nice& comfortable.
Pros:

Location was convenient. The food was very well made &tasty. It was roomy & employees were pleasant & helpful.

2026-06-02 • via Nuitee
S
Shawna • couple • us
10
2026-06-01 • via Nuitee
D
David • solo_traveller • us
9
2026-06-01 • via Nuitee
T
Tommy • couple • us
10
2026-05-29 • via Nuitee
D
Dreama • couple • us
10
This is our go to stop on the way to the beach wnf we love the Drury. The staff is wonderful and the kick back dinner i
Pros:

This property is always a hit

Cons:

There is nothing we didn’t like

2026-05-29 • via Nuitee
L
Lyubov • solo_traveller • ca
8
Great, except neighborhood safety concerns
Pros:

5.30-7.00 kickback snacks - no need to look for a dinner elsewhere, one shot of wine included, clean room with all necessary amenities, friendly staff

Cons:

Dangerous location. Unsafe environment. I was advised now to go anywhere alone or by foot even to the mall across the street

2026-05-28 • via Nuitee
K
Kristen • family_with_children • us
9
2026-05-27 • via Nuitee
G
Gwyn • couple • us
9
2026-05-27 • via Nuitee