Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2534 reviews)
6920 Northlake Mall Drive , Charlotte , US
+1 704-599-8882

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.1
Based on 2534 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
T
Tim'Iya • solo_traveller • us
9
2026-09-16 • via Nuitee
R
RamoI • couple • ro
10
2026-09-16 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Staff was incredibly friendly and kind. Free dinner with 2 cocktails and free breakfast on the night of our stay. Very pleasant surprise and delicious too!

2026-09-16 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Clean, comfortable rooms and a very pleasant staff located beside the Northlake Mall, many resaurants, and an AMC theatre. Easy access to the downtown area. Buffet-style breakfast and dinner were included.

Cons:

The room was comfortable and clean but a little on the small side.

2026-09-14 • via Nuitee
S
Sondra • extended_group • us
10
Pros:

The staff were all friendly and helpful.

2026-09-14 • via Nuitee
R
Racheal • couple • us
10
Absolutely amazing
Pros:

Friendly staff and management. The amenities were fantastic! Having dinner and breakfast in the price was an amazing benefit for us.

Cons:

I loved everything about our visit

2026-09-13 • via Nuitee
B
Brianna • solo_traveller • us
10
Pros:

The staff was absolutely amazing. Nice and friendly on top of being exceptional in customer service

2026-09-13 • via Nuitee
B
Bryan • couple • us
10
2026-09-13 • via Nuitee
M
Mills • couple • us
10
2026-09-12 • via Nuitee
J
Jessica • couple • us
8
Great
Pros:

Nice place

Cons:

The double security deposit for extending my stay

2026-09-10 • via Nuitee
K
Kent • couple • us
10
2026-09-08 • via Nuitee
J
Jermaine • solo_traveller • us
10
Pros:

Everything

2026-09-08 • via Nuitee
M
Melanie • solo_traveller • us
9
2026-09-07 • via Nuitee
M
Melanie • solo_traveller • us
9
2026-09-07 • via Nuitee
M
Michael • family_with_children • us
10
2026-09-06 • via Nuitee
J
Juliana • solo_traveller • us
7
Pros:

The breakfast was Really Good!!
The location is great, especially if you have to take the bus!

Cons:

Not allow smoking at the entrance!
I'm not a smoker, so it's aggravating, when you're trying to get in and the first thing that hits you is cigarette smoke.

2026-09-05 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-09-04 • via Nuitee
R
Raeven • couple • us
10
2026-09-03 • via Nuitee
A
Andrea • family_with_children • us
9
2026-09-03 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-09-03 • via Nuitee