Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2534 reviews)
6920 Northlake Mall Drive , Charlotte , us
+1 704-599-8882

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.1
Based on 2534 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
P
Pauline • family_with_children • us
10
Perfect.
Pros:

This place has everything. Couldn’t ask for more . Drury includes so many little extras.

2026-08-29 • via Nuitee
L
lacey • couple • us
10
2026-08-29 • via Nuitee
E
Erin • solo_traveller • us
9
They almost think of everything
Pros:

I forgot my wall plug but the room has a charging station. Dinner buffet was very nice for travelers on a budget.

Cons:

If you take a bath in the jacuzzi room the amenities are in the shower. The nozzles weren’t aligned but I didn’t want to try another bath. The biscuits in the morning were stale and there was a bug in my apple juice.

2026-08-28 • via Nuitee
E
Erica • solo_traveller • us
9
2026-08-28 • via Nuitee
D
Dequan • solo_traveller • us
10
2026-08-28 • via Nuitee
H
Hartman • solo_traveller • us
10
2026-08-27 • via Nuitee
J
J. Kool • solo_traveller • nl
9
Top verblijf voor mooie prijs
Pros:

Parkeren prima. Hotel ziet er verzorgd uit. Personeel heel erg betrokken bij en met hun werk. Ook heel vriendelijk. Helaas kwamen we wat later aan, maar meestal heeft de Drury keten aan het eind van de middag altijd gratis snacks enzo. Kamer prima formaat en erg comfortabel. Ontbijt zoals zo vele Amerikaanse Hotels. Niet echt iets extra's vergeleken met de andere ketens. Ook een zwembad aanwezig met prima temperatuur. Leuk ding is dat je ook een stukje naar buiten kan zwemmen. Heel klein zwembad terras buiten. Mocht de zon goed staan kan je eventueel nog wat zonnestralen mee pakken. Wij zijn ook na dit verblijf wel gek geworden op de Drury Hotels. Als we de keus hebben, boeken we die!

Cons:

Niets

2026-08-27 • via Nuitee
F
Freda • couple • us
7
Mostly pleasant lodging experience, furniture and fixtures in rooms need updating.
Pros:

Easy check-in. Very polite and helpful staff. Comfortable bed.

Cons:

Older worn appearance of room furniture and fixtures. Rust and mold on shower tile.

2026-08-26 • via Nuitee
R
Renee • couple • us
10
We will stay here again!
Pros:

The staff were all incredible – so kind and friendly and helpful. And the fact that it included Dinner as well as breakfast, made it an outstanding deal.

Cons:

We liked everything

2026-08-25 • via Nuitee
D
Derreka • couple • us
9
Great
Pros:

Location

Cons:

Nothing

2026-08-24 • via Nuitee
S
Sara • couple • us
10
2026-08-24 • via Nuitee
D
Deborah • extended_group • us
10
Pros:

The manager was Excellent in assisting me in the Business Center. The front desk staff, the reception/bar staff and the staff that cleaned the rooms were all NICE and professional. I enjoyed my Five star stay.

Cons:

Nothing

2026-08-24 • via Nuitee
C
Crews • couple • us
10
2026-08-23 • via Nuitee
R
Robert • couple • us
10
Pros:

It’s always a pleasure to stay here. I love the people atmosphere and the location. I will always come here.

2026-08-23 • via Nuitee
F
Frank • solo_traveller • us
9
2026-08-23 • via Nuitee
K
Kathleen • solo_traveller • us
8
Drury Inn, Charlotte, NC
Pros:

Room was clean and comfortable, however it was damp. We thought it was us? but even our clean clothes were damp when we returned home. Overall, it was a good stay and I would return. Staff members were friendly and very helpful-that is the primary reason I would choose to return if in the area again.

Cons:

HVAC needs looking into?

2026-08-21 • via Nuitee
A
aisha • solo_traveller • us
10
Relaxing
Pros:

Amenities

Cons:

Nothing

2026-08-20 • via Nuitee
K
Kim • couple • us
10
2026-08-18 • via Nuitee
E
Egdiel • solo_traveller • us
8
2026-08-17 • via Nuitee
W
Wendell • couple • us
9
2026-08-17 • via Nuitee