Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2453 reviews)
6920 Northlake Mall Drive , Charlotte , us
+17045998882

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2453 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
C
Cassandra Powell • solo_traveller • us
1
2026-07-04 • via Nuitee
T
Tiffany • family_with_children • us
8
2026-07-04 • via Nuitee
T
TaWanda • couple • us
10
I would visit again
Pros:

Customer service, pool, ambiance

Cons:

Awaken by fire alarm had to vacate the building for safety.

2026-07-04 • via Nuitee
G
Gordon • solo_traveller • us
9
2026-07-04 • via Nuitee
C
Christina • family_with_children • us
8
2026-07-04 • via Nuitee
Q
Quillen • family_with_children • us
10
Pros:

Great staff

Cons:

Nothing

2026-07-01 • via Nuitee
S
Steven • family_with_children • us
9
2026-07-01 • via Nuitee
S
Sanchez • couple • us
8
2026-06-29 • via Nuitee
K
Kayla • couple • us
10
Comfortable
Pros:

Love everything about facilities and staff!!

Cons:

A lot of kids

2026-06-28 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-06-27 • via Nuitee
J
JoAnn • family_with_children • us
9
2026-06-27 • via Nuitee
J
Jamie • couple • us
10
The most important to me was the cleanness of the hotel and safety.
Pros:

The breakfast was excellent! The food was delicious and not the typical breakfast that are served at hotels. I enjoyed it.

Cons:

The free alcohol drinks tasted watered down and not good. Also, the free buffet dinner could have been better choices, I didn't really like the food at all.

2026-06-23 • via Nuitee
F
Fatimah • extended_group • us
10
2026-06-22 • via Nuitee
M
Michael • couple • us
8
2026-06-20 • via Nuitee
A
Aisha • solo_traveller • us
10
Pros:

Nice amenities

Cons:

Nothing

2026-06-18 • via Nuitee
B
Brittany • couple • us
10
2026-06-15 • via Nuitee
L
Layton • solo_traveller • us
10
2026-06-15 • via Nuitee
G
Gore • couple • us
10
I will be referring Drury Inn to family & friends for now on.
Pros:

LOVED EVERYTHING ABOUT THIS PLACE!!!!! I normally frequent Charlotte a lot & I stay uptown. I was referred here by a relative who stays here a lot & I absolutely fell in love with Drury Inn. The employees are very friendly & I loved the kickback in the evening. It’s especially in a good area near everything. Will be staying again & again.

2026-06-15 • via Nuitee
W
WRIGHT • couple • us
8
2026-06-13 • via Nuitee
A
Ashley • couple • us
10
2026-06-12 • via Nuitee