Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2470 reviews)
6920 Northlake Mall Drive , Charlotte , us
+1 704-599-8882

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2470 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
M
Marcella • couple • us
10
2026-07-25 • via Nuitee
A
Amber • extended_group • us
10
2026-07-24 • via Nuitee
V
Velma Ward • family_with_children • us
10
2026-07-24 • via Nuitee
D
Deon • solo_traveller • us
9
Pros:

Want to shout out one of your employees Keisha!!

2026-07-23 • via Nuitee
W
Wallace • solo_traveller • us
10
Pros:

Staff was very helpful and hospitable. The breakfast and free snacks and drinks in the afternoon was great. The location of the hotel was right across from the Northlake mall. Very clean and comfortable.

Cons:

The fitness center was a little smaller than expected and the bathroom didn't have any air circulation.

2026-07-20 • via Nuitee
H
Hinds • couple • us
10
2026-07-20 • via Nuitee
A
Angel • solo_traveller • us
10
Pros:

The whole experience was fantastic. Anthony was a great help.

Cons:

Minor toilet got backed up and when called the front desk no one answered. Went to the front desk in the morning and it was taken care of immediately.

2026-07-19 • via Nuitee
G
giles • solo_traveller • us
1
2026-07-19 • via Nuitee
O
Oneil • couple • us
10
We had a wonderful one night stay at Drury. The staff were very friendly and helpful. The room was clean beyond expectat
Pros:

Location and cleanliness

Cons:

Breakfast could’ve had a few more options but not a deal breaker

2026-07-19 • via Nuitee
T
Tabais • couple • us
8
Pros:

It was clean and good location right next to the mall.

Cons:

The only thing was that my room was not ready to check in at 3, due to them being oversold the night before. A little inconvenient

2026-07-19 • via Nuitee
A
Auntianna • couple • us
10
It was a great stay for me and my family.
Pros:

I loved staying at this property. It was clean, I love the kickback amenities and the complimentary breakfast. Will be here staying again.

Cons:

No complaints

2026-07-19 • via Nuitee
K
Krystal • solo_traveller • us
9
2026-07-18 • via Nuitee
S
Skylar • family_with_children • us
9
2026-07-17 • via Nuitee
G
George • couple • us
10
Pros:

Everything

Cons:

Everything was perfect

2026-07-16 • via Nuitee
D
Dale • couple • us
10
2026-07-16 • via Nuitee
J
James • family_with_children • us
10
We are so impressed by the entire experience that we are planning on always staying at a Drury
Pros:

The breakfast and servers were very good and tended to very well 👌

Cons:

Pool & hot tub stay open all night for adults

2026-07-14 • via Nuitee
J
Jose L • couple • us
10
Awesome Stay!
Pros:

Great customer services, 5:30pm to 7:00pm two free drinks and little hot dinner. Pool indoor and outdoor great.

Cons:

Everything is awesome no complaints! Maybe more bigger elevators lol, too small space for all ton of guest.

2026-07-13 • via Nuitee
S
Shantae • couple • us
10
I will return!
Pros:

Clean, friendly & convenient

Cons:

N/A

2026-07-13 • via Nuitee
S
Stefanie • solo_traveller • us
10
2026-07-12 • via Nuitee
L
Lamont • solo_traveller • us
8
2026-07-10 • via Nuitee