Holiday Inn Express Tapachula by IHG

Hotels
•
Holiday Inn Express
9.2 (252 reviews)
Carretera a Puerto Madero, Km 3.5 Colonia Las Hortencias , Tapachula , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast variety
Friendly staff
Cons:
Room odor issues
Slow service at the bar

Categories

Cleanliness
8.43
Some reviews mention issues with humidity and smell in the room, indicating a need for better cleanliness.
Service
9.4
Overall service was mentioned positively despite some criticisms about reception.
Location
9.94
Multiple reviews highlight the great location near shopping malls and amenities.
Room Quality
8.39
Some concerns about room smells, but generally comfortable.
Amenities
8.92
Amenities generally well received, but some comments suggest room for improvement.
Value for Money
9.38
Most reviews seem to indicate satisfaction with what was received for the price.
Food and Beverage
9.73
High praise for the breakfast variety and quality.
Overall Experience
9.4
The majority of reviewers express a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:43

Property Description

Luxurious Amenities and Services

This Holiday Inn Express in Tapachula offers a range of luxurious amenities for its guests. From the large outdoor pool and sun terrace to the fitness center and spa with Turkish bath, sauna, and massage services, every aspect of your stay is designed for relaxation and comfort.

Convenient Location and Nearby Attractions

Located just 3 km from Galerias Tapachula Mall, this hotel is in the perfect spot for both leisure and business travelers. With Puerto Chiapas, Playa Linda beaches, the Pyramids of Izapa, and the Temple of San Agustín all within a short drive, guests can easily explore the area's top attractions.

Complimentary Hot Breakfast and Business Facilities

Start your day right with a delicious hot breakfast at the free breakfast bar, featuring homemade sweet bread and Arabica bean coffee. For business travelers, the hotel offers a business center equipped with computers and printers, ensuring you stay productive during your stay.

Book your stay at Holiday Inn Express Tapachula now and experience the perfect blend of comfort, convenience, and luxury.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 252 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.73
Overall Experience: 9.4
J
Jimenez Calvo • solo_traveller • mx
3
Pros:

Lugar de ubicación,

Cons:

Se realizó la reservación pero en cuanto llegamos no se respetó, nos otorgaron dos habitaciones dobles y una standard y era todo lo contrario, ni siquiera nos preguntaron si estábamos de acuerdo, la habitación 1203, en el baño la puerta corrediza de la regadera no la tenía y el agua se salía, los jabones líquidos estaban intercambiados. Otro punto es que para realizar el check in siempre se tardan más de 40 minutos y por si fuera poco no respetaron la reservacion realizada.

2026-07-04 • via Nuitee
A
Arango Marroquín • solo_traveller • gt
10
Pros:

La piscina

Cons:

Que el bar estaba cerrado

2026-07-02 • via Nuitee
L
Lima • solo_traveller • gt
10
2026-07-01 • via Nuitee
A
Amezquita • solo_traveller • gt
10
Pros:

La atencion

Cons:

Necesitan mas personal pars limpieza, limpiar mas rapido y mejor

2026-06-30 • via Nuitee
C
Christian • solo_traveller • gt
9
Pros:

Ubicación y limpieza

Cons:

El acceso a la piscina era por el restaurante

2026-06-29 • via Nuitee
J
Jorge Edwin • solo_traveller • gt
10
2026-06-29 • via Nuitee
L
Luis • solo_traveller • gt
7
2026-06-27 • via Nuitee
G
Gomez • solo_traveller • gt
10
2026-06-26 • via Nuitee
R
Roy • solo_traveller • sr
7
Redelijk goed
Pros:

De locatie naast de mall.

Cons:

Er is geen shuttle service.

2026-06-25 • via Nuitee
D
de León Barrios • family_with_children • gt
10
2026-06-14 • via Nuitee
G
Gabriela • solo_traveller • gt
10
Pros:

El desayuno!

Cons:

El primer nivel es un poco mas sucio

2026-06-06 • via Nuitee
S
Santiago • solo_traveller • gt
9
2026-06-05 • via Nuitee
M
Marvin • solo_traveller • gt
10
Pros:

Limpieza

2026-05-19 • via Nuitee
P
Palacios • solo_traveller • gt
10
2026-05-19 • via Nuitee
G
Gabriela • solo_traveller • gt
10
Pros:

Las habitaciones

2026-05-14 • via Nuitee
W
Walter • couple • gt
10
Pros:

Todo

2026-05-06 • via Nuitee
W
walter • solo_traveller • gt
9
2026-05-03 • via Nuitee
• family_with_children • gt
8
2026-04-11 • via Nuitee
R
Rodríguez • family_with_children • gt
10
2026-04-05 • via Nuitee
C
carlos • family_with_children • gt
7
Cons:

no tienen sevicio en el bar de la piscina, en su lugar, un instalación provisional que dejaba mucho que desear tanto en menú como en calidad

2026-04-05 • via Nuitee