Gamma Ciudad Juarez

Hotels
•
Gamma Hotels
8.5 (991 reviews)
Av Lincoln 722 Zona Pronaf Ciudad Juarez Chihuahua , Ciudad Juárez , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Good food
Cons:
Noise disturbances
Some cleanliness issues
Inconsistent room supplies

Categories

Cleanliness
7.83
Some guests reported issues with cleanliness, such as mold and unclean rooms.
Service
8.8
Reception staff considered nice and helpful, though some inconsistency noted.
Location
9.34
Convenient location near local landmarks, positively mentioned by multiple guests.
Room Quality
7.79
Several complaints about amenities like towels and noise level.
Amenities
8.32
Amenities such as airport shuttle service were positively highlighted.
Value for Money
8.28
Generally a good value considering the location, but some felt overcharged.
Food and Beverage
8.83
Buffet and breakfast received positive feedback for quality.
Overall Experience
8.8
Most guests had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:03

Property Description

Luxurious Amenities and Services
Indulge in complimentary Wi-Fi, a well-equipped gym, and a refreshing outdoor pool nestled in picturesque gardens. The air-conditioned rooms boast LCD cable TV for your entertainment.

Convenient Location
Located just 3 km from the US border and El Paso, Texas, Gamma Ciudad Juarez is ideal for travelers. The hotel's proximity to Chamizal Park and the American Consulate in Juarez makes it a prime choice for both leisure and business guests.

Culinary Delights
Savor regional delicacies and made-to-order omelettes at the buffet restaurant offering Mexican and international fare. Unwind at the lobby bar or opt for in-room dining from 14:00 to 22:00 for a truly relaxing stay.

Book now to experience a blend of elegance and comfort at Gamma Ciudad Juarez!

Important information:

Renovation works will take place until December 2019, Monday to Saturday from 10:00 am to 5:00 pm, and Sunday from 11:00 am to 2:00pm.

Emotional Support Dog, Conditions:
• Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.
• Only one small or medium dog with a maximum weight of 44 lb is allowed.
• Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.
• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.
• Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.
• Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Location

Guest Reviews

8.5
Based on 991 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
J
Juan • couple • us
9
I loved the stay.
Pros:

It was fully remodeled so everything was nice.

Cons:

Parking was a little crazy

2026-10-09 • via Nuitee
E
Eduard • couple • us
8
Best in town.
Pros:

The rooms were well equipped and spacious. The staff were courteous. The lobby ample and all full service hotel services available.

Cons:

The air conditioner can be noisy if in an older room. The windows open to the central courtyard making it so you have to keep the curtains closed for privacy. Maintenance needs to be maintained so the hotel doesn’t deteriorate. Small knickknacks like towel hangers, missing fridge, missing bolt.

2026-10-08 • via Nuitee
P
Perla • couple • us
1
Terrible, I never stayed in the hotel because they canceled my reservation for no reason without informing me even after
Pros:

It is a beautiful hotel and very luxurious

Cons:

I never even stayed in the hotel because they canceled my reservation without informing me

2026-09-15 • via Nuitee
J
Javietlr Misael • solo_traveller • us
1
Cons:

This hotel was one of my few I liked in town untill I didn't like that eventhough its been several times we book here the lady in the front w yellow hair flirted with my husband several occasions. Also once she noticed I noticed we started getting bad service. The rooms booked after that have been always at the very end back of the hotel. The rooms in several occasions are missing the small fridge and iron. At some point when I would stay myself I felt in danger because of the location of the room.. I have asked for other location facing the pool or just not so far but it seems after I made my complaint service was not the same. As for breakfast they have diff variety and the man cooking is polite. Stay Not my favorite anymore no longer feel safe...

2026-09-14 • via Nuitee
F
Fernando • solo_traveller • mx
10
2026-09-09 • via Nuitee
J
Jazmin • solo_traveller • mx
10
2026-09-03 • via Nuitee
J
Jorgee • family_with_children • us
3
2026-09-03 • via Nuitee
J
Jazmin • solo_traveller • mx
10
2026-09-03 • via Nuitee
J
Juarez • solo_traveller • us
10
Chidori
Pros:

Todo era genial en el alojamiento

Cons:

Que un día de lluvia, no sabía por donde salir por que tenían la salidas cerradas

2026-08-31 • via Nuitee
C
carmen jaqueline • couple • mx
10
2026-08-29 • via Nuitee
P
Perez • solo_traveller • mx
10
2026-08-28 • via Nuitee
P
Perez • solo_traveller • mx
10
2026-08-28 • via Nuitee
M
Martha Elva • family_with_children • mx
10
Fabulosa estancia en el Plaza Juárez!
Pros:

Un hotel muy bonito, muy limpio. Alberca y jardines muy bien cuidados. El personal es muy amable

Cons:

Sus aparatos de refrigeración en las habitaciones hacen muchísimo ruido. Fui a cd. Juárez en verano, era imposible estar sin refrigeración, y también fue imposible dormir con el ruido del aparato.

2026-08-27 • via Nuitee
M
montañez • couple • mx
10
2026-08-22 • via Nuitee
R
Rubí Janet • solo_traveller • mx
10
Pros:

Muy bonitas instalaciones, personal muy amable. Tiene transporte al aeropuerto con una propina voluntaria al chófer.

Cons:

Que no funcionará el teléfono de la habitación. No pudimos hablar a recepción ni pedir servicio a la habitación. Sería bueno que pongan instrucciones claras para llamar.

2026-08-20 • via Nuitee
C
Celina • solo_traveller • us
10
2026-08-10 • via Nuitee
J
Jose • family_with_children • us
9
2026-08-10 • via Nuitee
N
Nancy • couple • us
9
2026-08-08 • via Nuitee
R
Rodriguez • solo_traveller • mx
9
Pros:

Me gustó mucho su ubicación, además de su patio central y la alberca, muy amplio los cuartos.

Cons:

Lo único malo es que no tienen máquinas de sodas y botanas.

2026-08-06 • via Nuitee
B
Berenice • family_with_children • us
10
2026-08-06 • via Nuitee