Best Western Saltillo

Hotels
•
Best Western
7.6 (230 reviews)
La Fragua # 2672. Col. Guanajuato Oriente , Saltillo , MX
+52 844 438 9330

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable beds
Good parking
Cons:
Poor cleanliness
Unfriendly service
Limited food options

Categories

Cleanliness
6.74
Several reviews mentioned unclean rooms and poor bathroom conditions.
Service
8.21
While there were complaints about unfriendliness, there were also mentions of good staff service.
Location
9.25
Multiple reviews highlighted the excellent location and accessibility.
Room Quality
7.7
Comments on room quality varied; some found rooms comfortable while others noted issues.
Amenities
7.23
Amenities received mixed reviews with some helpful facilities but also notes of outdated features.
Value for Money
7.69
A mix of reviews on value, with some seeing high prices against limited offerings.
Food and Beverage
6.24
Reviews indicated disappointment with the restaurant quality and breakfast options.
Overall Experience
7.71
Overall mixed feeling about the experience with several highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:27

Property Description

Luxurious Amenities and Services

Best Western Saltillo boasts an outdoor swimming pool, fitness centre, garden, and terrace, ensuring guests have a relaxing stay. The hotel's concierge service and tour desk cater to all needs, while airport transfers and car rental services add convenience.

Comfortable and Well-Equipped Rooms

The air-conditioned rooms at Best Western Saltillo are thoughtfully designed, featuring a desk, coffee machine, safety deposit box, flat-screen TV, and a private bathroom with a shower. Some rooms even come with a kitchen and minibar, providing a home-away-from-home experience.

Convenient Facilities and Dining Options

Guests can start their day with a delicious continental breakfast and later enjoy a barbecue at the hotel. Laundry facilities, free parking, a business centre, and a 24-hour front desk ensure a hassle-free stay. Book your stay at Best Western Saltillo for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLW

Location

Guest Reviews

7.6
Based on 230 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.25
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.71
M
miguel angel • solo_traveller • mx
10
2026-10-23 • via Nuitee
J
Jasso Ramos • couple • mx
9
Satisfactoria
Pros:

tiene un estacionamiento amplo, áreas limpias y la atención fue rápida

Cons:

No me gusto el sanitario tenía un problema y fugaba agua

2026-10-15 • via Nuitee
C
CHEEK • solo_traveller • us
5
It was just ok
Pros:

The rooms are large and there was good parking.

Cons:

The rooms are large but very dated. The shower and bath grout had mold . The contentental breakfast was sad. Just not what I expected for a piece that was on the high side.

2026-10-12 • via Nuitee
A
Andrea • couple • us
5
Pros:

ubicación

Cons:

el baño estuvo tapado desde que llegamos

2026-10-09 • via Nuitee
N
Nuñez • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La grosería del desayuno. Ni una taza nos pudieron ofrecer en el desayuno

2026-09-15 • via Nuitee
P
Palestina • solo_traveller • mx
8
Pros:

Ubicación

Cons:

El aseo.... encontramos una cucaracha en la entrada de la habitación

2026-09-11 • via Nuitee
D
Diaz • solo_traveller • mx
9
Pros:

La ubicación, la habitación muy completa

Cons:

Que tuve que pedir dos veces una toalla extra que me faltó cada día

2026-07-18 • via Nuitee
T
thibault • extended_group • fr
5
Pros:

Personnel réception sympathique, parking intérieur.

Cons:

Chambre sale, des cheveux partout dans la salle de bain. Nombre de serviettes pas suffisantes par rapport au nombre de guest.

2026-07-14 • via Nuitee
C
Claudia Berenice • solo_traveller • mx
9
Pros:

La amabilidad en recepción.

Cons:

Me dieron la llave y no estaba habilitada en 2 ocasiones por lo que estando frente habitación tuve acudir a recepción reiteradamente.

2.Aun no había efectuado el check out y al no enxontrarm en l habitación, el personal de limpieza entró efectuar el aseo. Cuando regrese ya estaba todo en orden, aire apagado, el agua deje en el frigo afuera, etc. Creo deben esperar hasta se haga el check out para poder hacer la limpieza.

2026-07-01 • via Nuitee
J
juan • family_with_children • us
3
No me gustó
Pros:

Muy bonito

Cons:

No funcionó el aire acondicionado ni la televisión

2026-06-21 • via Nuitee
C
CINTHIA • extended_group • mx
10
Maravillosa
Pros:

La ubicacion es excelente, llegas a casi todo en 5 minutos, me encanto el lugar, es super bonito y tranquilo, nos ofrecieron una habitacion excelente, limpia y comoda, me encanto, definitivamente aqui me volveria a hospedar en mis proximos viajes

Cons:

Nada, todo es excelente

2026-05-25 • via Nuitee
A
Arellano Calderon • solo_traveller • mx
7
Mala
Cons:

No hubo agua caliente

2026-05-22 • via Nuitee
G
Guadalupe • couple • mx
10
Excelente
Pros:

El servicio , ya que al momento de llegar no había toallas en la habitación y hablamos a recepción y nos las enviaron inmediatamente.

2026-05-20 • via Nuitee
M
Martinez • couple • mx
10
Ok
Pros:

Ok

Cons:

Ok

2026-05-18 • via Nuitee
E
Evaristo • solo_traveller • mx
7
2026-04-30 • via Nuitee
S
Smulders • couple • ca
8
2026-04-22 • via Nuitee
V
Vazquez Arroyo • extended_group • mx
9
Pros:

había 2 tipos de desayuno, me hubiera gustado que me dieran oportunidad de elegir el más completo, aun si tuviera un cargo extra.

Cons:

todo lo demás fue excelente

2026-04-04 • via Nuitee
E
Edgar Alberto • family_with_children • mx
10
Pros:

La ubicación, y las instalaciones

Cons:

El desayuno es muy basico

2026-04-02 • via Nuitee
J
Jorge • couple • mx
6
Pros:

Ubicacion

Cons:

Camas duras y pequeñas
Almohadas muy duras
Tarjetas para las puertas se desprograman facilmente

2026-03-31 • via Nuitee
P
Puente • family_with_children • mx
10
2026-03-30 • via Nuitee