Hotel Universal by Maxi Hoteles

Hotels
8 (6942 reviews)
Recogidas,16 , Granada , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Several reviews mention issues with cleanliness, such as a lack of thorough cleaning and hair found in the rooms.
Service
8.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9
The location is frequently praised as excellent and ideal for exploring the city.
Room Quality
7.5
Mixed feelings about the rooms; some found them outdated or uncomfortable.
Amenities
8
Amenities generally meet expectations, though some improvements could be made.
Value for Money
8.5
Many reviews find the prices appropriate for the services offered.
Food and Beverage
7.5
Reviews indicate disappointment with the breakfast options.
Overall Experience
8
Overall experience is positive but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern, air-conditioned rooms at Hotel Universal. Stay connected with complimentary Wi-Fi and enjoy amenities such as a minibar and flat-screen TV.

Spanish Cuisine and TV Lounge
Indulge in delicious Spanish dishes at our restaurant and unwind in the TV lounge. Take advantage of free internet access on our computers while enjoying your favorite TV show.

Prime Location near Granada’s Attractions
Explore Granada's vibrant shops and tapas bars just steps away from our hotel. Don't miss the opportunity to visit the historic Albaicin neighborhood and easily access the Alhambra Palace. Book your stay now for an unforgettable experience at Hotel Universal.

Important information:

Guests arriving by car should take the Exit 13 on GR-30 motorway. You will find an outdoor parking area for luggage loading and unloading in Calle Recogidas. For further details please contact the property directly.

Please note that there are limited parking spaces. To confirm availability, please consult with the property.

Please note that vehicles higher than 6.2 feet high will not be able to access the parking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6942 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
G
Gilabert • couple • es
10
Normal
Pros:

La ubicación

Cons:

Los recepcionistas de la mañana

2026-05-23 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-05-23 • via Nuitee
A
Antonia • solo_traveller • es
10
2026-05-23 • via Nuitee
E
Elvira • family_with_children • es
6
2026-05-23 • via Nuitee
T
Teva • couple • es
8
2026-05-23 • via Nuitee
E
er kiki • couple • es
6
2026-05-23 • via Nuitee
C
cristina • solo_traveller • es
5
Obsoleto
Pros:

Los colchones y las almohadas muy cómodas

Cons:

Es un hotell antiguo, necesita una reforma y lo de no tener plato de ducha es obsoleto. Respecto al personal en general amable.
Por cierto el parking del hotel no lo recomiendo, ni siquiera hay ascensor y si te toca el sótano 3 prepárate a subir por el mismo sitio qué pasan los coches.

2026-05-23 • via Nuitee
T
THIERRY • couple • fr
7
2026-05-23 • via Nuitee
S
Sanchez Sanchez • family_with_children • es
6
Hotel Justito
Pros:

La situación

Cons:

Hotel que necesita una remodelación urgente. Habitaciones justitas. Se escucha cualquier ruido que haya.

2026-05-23 • via Nuitee
C
Caboni • solo_traveller • it
7
2026-05-23 • via Nuitee
M
MARIA JOSÉ • solo_traveller • es
8
Muy adecuado para una visita a la ciudad
Pros:

La ubicación y el servicio de cafetería -restaurante en la terraza. El plato del día está muy bien y a buen precio. El desayuno también. La habitación era fresca y silenciosa por dar a un patio. Buena limpieza.

Cons:

Teníamos una habitación familiar y una de las camas era como supletoria y no tenía ni mesita ,ni luz de cabecera, cuando sí que tenía sitio para tenerlo. Además esa cama debería ser del nivel de las otras.
El baño resultaba pequeño para ser una habitación para 4 personas. Sólo tenía un lavabo y faltaban colgadores para tanta toalla y baldas para poder dejar los neceseres.

2026-05-22 • via Nuitee
L
Lis • solo_traveller • br
7
Localização boa.
Pros:

Localização boa. Café da manhã bem simples.

Cons:

Wifi ficou fora do ar algum tempo, cama nao era muito confortável.

2026-05-22 • via Nuitee
D
Dina Filipa • solo_traveller • pt
8
Localização adequada, boa relação preço qualidade
Pros:

Localização adequada. Próximo da linha do metro 1 que leva directo até à estação dos autocarros e até à estação ferroviária.
Perto do centro a uns 10 min a pé

Cons:

O pequeno almoço podia ser mais diverso.
É o quarto e relativamente pequeno

2026-05-22 • via Nuitee
I
Irene • couple • ch
10
2026-05-21 • via Nuitee
A
Antonio Basilio • solo_traveller • es
9
2026-05-21 • via Nuitee
J
jose • couple • es
9
Pros:

Bien en general

2026-05-21 • via Nuitee
P
Paolo • solo_traveller • it
6
Pros:

Posizione

Cons:

Camera buia struttura vecchia

2026-05-21 • via Nuitee
K
Kolarec • extended_group • hr
9
2026-05-21 • via Nuitee
M
María Luisa • solo_traveller • es
8
Pros:

La ubicación, muy céntrico.

Cons:

El garaje está enfrente y es muy caro, 22 euros. El baño olía a tubería

2026-05-21 • via Nuitee
M
maurizio leonardo • solo_traveller • it
8
Pros:

Posizione e ristorante all'ultimo piano delizioso

2026-05-21 • via Nuitee