Hilton Garden Inn Birmingham/Trussville

Hotels
•
Hilton Garden Inn
8.4 (167 reviews)
3230 Edwards Lake Parkway , Birmingham , US
+1 205-655-5222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (front desk, named employees)
Comfortable bed and spacious rooms
Good location
Clean/immaculate lobby and public areas
On-site restaurant/bar with generally good food
Accessible-sounding options (though mixed feedback)
Cons:
Mixed cleanliness issues including cockroaches, hair on bed, dirty shower
Reservation/door lock problems (deadbolt concern)
Pricey rooms and food; value concerns
Breakfast buffet limitations and exclusions (e.g., waffles)
Air conditioning difficult to adjust for some guests
Wheelchair room accessibility shortcomings noted

Categories

Cleanliness
7
Mixed signals: several reviewers praised the property as immaculate and without strange smells, but there are serious negatives (cockroaches, hair on bed, dirty shower, crumbs in microwave/floor) that lower the score.
Service
10
Consistently strong praise for staff: front desk corrective actions, housekeeping commended, named employees (Tina, Kim) singled out for excellent service and friendliness.
Location
9.5
Multiple reviewers emphasized the prime location ('Location, Location, Location!'), making this a clear strength.
Room Quality
7.5
Room positives include comfortable bed, good shower head and ample space; negatives include AC control issues, deadbolt/lock concern, wheelchair-access shortcomings and isolated reports of pests and uncleanliness.
Amenities
8.2
On-site bar/restaurant and breakfast buffet available and lobby smelled/appeared excellent; however buffet limitations and breakfast logistics lowered the score slightly.
Value for Money
6.5
Multiple comments note the hotel is pricey for short stays and food prices are steep (e.g., $17 sandwich, $10 cheesecake); perceived value is a clear weakness.
Food and Beverage
8.5
Restaurant food reported as good and staff (bartender) praised, but buffet restrictions (waffles not included) and limited offerings temper the rating.
Overall Experience
10
Overall sentiment is very positive: many reviewers say they'd stay again, call it a pleasure, and highlight exceptional staff and a generally clean, comfortable stay despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Modern Amenities

This Birmingham Hilton Garden Inn is strategically situated just 15 minutes from downtown and close to popular attractions like Barber Motorsports Park. The hotel boasts an indoor pool, hot tub, and on-site dining for a comfortable stay.

Comfortable Rooms and Convenient Facilities

Guests can enjoy well-equipped modern rooms featuring 32-inch LCD TVs, free Wi-Fi, and in-room amenities like a microwave and refrigerator. The hotel also offers a fitness center, business center, and laundry services for added convenience.

Delicious Dining Options and Nearby Attractions

Indulge in American cuisine at The Great American Grill or grab snacks from the Pavilion Pantry. With its proximity to the airport and local attractions like the Birmingham Zoo, this hotel is the perfect choice for your stay.

To book your stay at Hilton Garden Inn Birmingham Trussville, visit our website now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Location

Guest Reviews

8.4
Based on 167 reviews
Cleanliness: 7
Service: 10
Location: 9.5
Room Quality: 7.5
Amenities: 8.2
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 10
L
Lucas • family_with_children • us
7
Good overall experience. Would stay Hilton again.
Pros:

Decently clean, AC worked, bar/restaurant staff super friendly. Shower had a great shower head for a hotel. Bed was comfortable. Plenty of space in room. Food from resturant inside was good.

Cons:

Issue with reservation. Initially assigned a double queen room instead of the king we reserved. Front desk staff corrected. But then when we went to go to bed noticed the deadbolt didn’t seem to lock. Maybe that was the initial issue with the roof? We were only staying about 7-8 hours before a surgery appointment so we just flipped the secondary and went to sleep.

More pricy than I liked for the 8 hours we truly needed a room but that’s this economy I guess. Breakfast could start sooner.

2026-10-29 • via Nuitee
C
Chasity • extended_group • us
5
Way overpriced.
2026-10-07 • via Nuitee
B
Brittany • couple • us
10
2026-09-14 • via Nuitee
L
Lynn Marie • couple • us
5
Slept well and ate well
Pros:

Location, Location, Location! The wheelchair friendly room was not so wheelchair friendly. I've done a few reviews detailing the issue.

Cons:

See above and previous reviews

2026-09-10 • via Nuitee
B
Barry • couple • us
10
A Pleasure!!!
Pros:

The Front Desk Staff were tremendously impressive!!! I commend the Housekeeping Department…the environment was extremely clean along with no strange smells!!

Cons:

N/a

2026-08-25 • via Nuitee
K
Kari • couple • us
8
Tina, the bartender, what a delightful young woman! She made a stressful trip easier with her smile
Pros:

I pre paid for breakfast buffet, but your not allowed everything on the buffet. Waffles are not included. Which sucks! Kind of a dick move to save a buck. Buffet was limited!

2026-08-06 • via Nuitee
R
Robin • family_with_children • us
7
Pros:

The room was adequate
A normal hotel room

Cons:

The air conditioning was difficult to adjust so I left the fan going all night the prior night was uncomfortable

2026-07-17 • via Nuitee
C
Colleen • extended_group • us
10
Kim was amazing!!! Staff was on point place was phenomenal def def recommend!!
Pros:

Omg it smells amazing once you walk in and it’s absolutely immaculate!!

Cons:

The only thing honestly I would change is the prices of the food. It was quite steep! It had its own bar and restaurant with how much you are paying I would include at least the breakfast like the other hotels especially customers with kids. $17 for a breakfast sandwich is a little much or $10 for a slice of cheesecake (unless Jesus is blessing it himself) is a little ridiculous.

2026-07-09 • via Nuitee
J
Jasmain • solo_traveller • us
4
Cons:

The king suite had cockroaches and the bed had hair all over my bed. The shower was dirty.

2026-07-06 • via Nuitee
B
Bert • extended_group • us
10
2026-06-30 • via Nuitee
A
Amanda • couple • us
7
Lovely stay, would stay again. Some minor cleanliness concerns but not enough to report to the staff
Pros:

The front desk staff were fantastic in accommodating and quick efficient work.

Cons:

There were a couple minor cleanliness issues (like large crumbs in microwave and pieces of trash on the floor under the desk). Other than that everything else was perfect.

2026-06-25 • via Nuitee
J
Joy • family_with_children • us
8
2026-06-21 • via Nuitee
H
Holloway • solo_traveller • us
8
2026-06-02 • via Nuitee
T
Tracy • solo_traveller • us
10
Comfortable and assessable
Pros:

Clean and comfortable

Cons:

Nothing

2026-05-29 • via Nuitee
L
Latasha • solo_traveller • us
10
2026-05-03 • via Nuitee
L
Lynn Marie • couple • us
8
Pros:

We stop there twice a year on our cross country trip. we will keep going and will keep going until you prove us otherwise

2026-04-25 • via Nuitee
B
Brandy • family_with_children • us
6
Pros:

Cleanliness an polite staff

Cons:

Amenities were out of order an paid full price.

2026-04-22 • via Nuitee
A
Andrea Watson • couple • us
10
2026-04-22 • via Nuitee
K
Kat • solo_traveller • us
8
2026-04-19 • via Nuitee
J
Jerrell • solo_traveller • us
9
Pros:

Very quiet and laid back

2026-03-23 • via Nuitee