Schlosshotel Hellenstein

Hotels
8.7 (1889 reviews)
Hugo-Rupf-Platz 2 (ehem. Schlosshaustr. 55) , Heidenheim , DE
+49 7321 30530

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Cons:
Breakfast service issues
Limited wellness area

Categories

Cleanliness
8.26
Several mentions of cleanliness, but some concerns about room carpets and common areas.
Service
9.03
Positive mentions of friendly staff, though some service issues during breakfast were noted.
Location
9.27
Very positive sentiments regarding the hotel's location, especially for event access.
Room Quality
8.72
Rooms are described as clean and well-equipped, though one review noted issues with the pull-out sofa.
Amenities
8.55
Well-received wellness area, though some limitations on the wellness space were mentioned.
Value for Money
8.71
General sentiment aligns with good value, despite breakfast concerns.
Food and Beverage
8.26
Mixed reviews about breakfast quality and availability, especially on weekends.
Overall Experience
8.83
Overall positive feedback about the stay, with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Modern Accommodation and Stunning Design:
Experience a stay like no other at our strikingly designed hotel offering modern accommodation that perfectly blends comfort and style.

Culinary Delights and Entertainment:
Indulge your taste buds at our 1 restaurants serving freshly prepared specialties, unwind at the elegant wine bar, enjoy live performances in the lobby bar, and sip on cocktails at the Bar.

Business-Friendly Amenities:
For our business travelers, take advantage of our generous conference facilities directly connected to the Congress Centrum, providing state-of-the-art services and meeting facilities.

Book now to experience the perfect blend of luxury, convenience, and entertainment at Schlosshotel Hellenstein!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Location

Guest Reviews

8.7
Based on 1889 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.83
S
Simon • solo_traveller • de
8
2026-09-19 • via Nuitee
J
Joao Teiga • extended_group • pt
8
the place to stay in Heidenheim. will always return
Pros:

typically, Schlosshotel proves efficient, comfortable and suited for a business stay.
rooms are large, comfortable and breakfast is up to level expected.

Cons:

although highly efficient, some of the staff may be somewhat cold in their attitude.
a hot water kettle could complete the otherwise well furnished room.

2026-09-17 • via Nuitee
M
Megan • extended_group • gb
9
Good value and a nice stay - have and will continue to return
Pros:

The location is beautiful and just next to the castle - nice for a morning run/walk but be aware of the hill that it is on top of if you are going out for food. The rooms were spacious and bathrooms were modern with haridryers fitted.

Cons:

The restaurant attached to the hotel for evening meals is limited on food and the quality can vary between trips - In my opinion, it (the restaurant) is also expensive for what you get. Parking is challenging if there is a football game with no spaces reserved just for guests

2026-09-17 • via Nuitee
N
Nikolas • solo_traveller • de
10
Tolle Aufenthalt in einem schönen Zimmer, dazu noch sehr angenehmes Personal
Pros:

Alles

2026-09-14 • via Nuitee
H
Harald • couple • de
10
Perfekt!
Pros:

Frühstück super, Zimmer super, Lage super! We will be back!! :-)

2026-09-12 • via Nuitee
P
Pavel • family_with_children • cz
9
Pros:

Výborná lokality, vynikající snídaně, milý personál

Cons:

Závady v koupené, tekla sprcha, chybějící mýdlo ve sprše, prázdný box na papírové ubrousky

2026-09-12 • via Nuitee
C
Christopher • solo_traveller • de
8
2026-09-11 • via Nuitee
M
Mark • couple • de
9
2026-09-10 • via Nuitee
F
Frank I. • solo_traveller • de
9
Pros:

Komfortable Ausstattung, überragend das Frühstück

2026-09-09 • via Nuitee
C
Christine • couple • de
9
Wir würden auch ein zweites Mal dort buchen.
Pros:

Sehr schön gelegenes, hundefreundliches Hotel. Das Personal war sehr nett und zuvorkommend.

2026-09-08 • via Nuitee
K
Katrin • solo_traveller • de
8
Heidenheim von oben
Pros:

Sehr schöne Lage mit toller Sicht auf Schloss Hellenstein und Heidenheim.
Großes Zimmer, bequeme Betten. Schöne Lounge-Bar für den Absacker am Abend.
Fahrräder können in einem Extra-Raum abgestellt und geladen werden.
Frühstücksbuffett war toll, genau wie das Angebot im Restaurant.

Cons:

Die Küchenzeile der Suite war leider komplett leer. Es gab 1 Weinglas und 2 Wassergläser. Man konnte Küchenutensilien an der Rezeption ordern. Aber wenn ich eine Suite mit Küche buche, freue ich mich in Urlaub über eine vorhandene Mindestausstattung. Das Hotelpersonal sollte nicht davon ausgehen, dass immer irgendwas von den Gästen entwendet wird.
Diese Aussage fanden wir sehr schade.

2026-09-08 • via Nuitee
L
Linnea • family_with_children • se
9
Great stopover
Pros:

A good and very comfortable hotel, especially for a stopover. Great value for money, conveniently located close to the Autobahn, with very easy EV charging. We really enjoyed our stay.

Cons:

The only downsides were that the breakfast could have been better quality and some areas could have been a little cleaner.

2026-09-08 • via Nuitee
I
INGO • solo_traveller • de
8
2026-09-07 • via Nuitee
S
Sandra • couple • de
10
Wohlfühl - Aufenthalt
Pros:

Tolle Lage, super Spa-Bereich und sehr leckeres Frühstück

Cons:

Alles super

2026-09-06 • via Nuitee
D
Dahman • couple • za
10
Pros:

Great hotel in Heidenheim! Have stayed there many times and the experience is always good. Good staff and great facilities (e.g. gym area and sauna)

2026-09-05 • via Nuitee
R
Raphael • solo_traveller • de
5
2026-09-04 • via Nuitee
A
Amar • extended_group • ba
10
2026-09-04 • via Nuitee
M
Michael • couple • de
7
2026-09-03 • via Nuitee
B
Birgit • couple • de
8
Sehr entspannter Aufenthalt
Pros:

Sehr schöne Zimmer mit guter Ausstattung. Sogar mit Bademantel.
Beim Frühstücksbuffet war für jeden was dabei.
Ebenso standen Säfte, Obst, Müsli etc. in genügender Auswahl zur Verfügung.

2026-09-03 • via Nuitee
H
Heike • solo_traveller • de
8
2026-09-02 • via Nuitee