Best Western Plus Harrisburg Mechanicsburg

Hotels
•
Best Western Plus
7.6 (349 reviews)
4900 Woodland Drive , Enola , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple reviews)
Good/central location
Clean rooms reported by many guests
Pet-friendly with reasonable pet fee
Plenty of parking
Decent breakfast and good coffee options (reported)
Cons:
Billing/booking/payment issues and unresolved charges
Breakfast sometimes lacking (missing fruit/meat options)
Room issues: dated appearance, mattresses/bed comfort, AC problems
Pool cleanliness (bugs) reported
Occasional front-desk attitude and inconsistent housekeeping

Categories

Cleanliness
7
Many guests praised clean rooms and a well-kept property, but there are several reports of strong urine odor in one room, carpets needing professional cleaning, and a pool with bugs, leading to a slightly above-average but mixed cleanliness score.
Service
9.2
Service is frequently called out as a strength — staff described as very friendly, helpful and attentive in many reviews, though a few notes mention front-desk attitude or booking/payment misunderstandings.
Location
8.8
Location received consistently positive comments (described as good/central/close to needed destinations), making it one of the stronger aspects of guest sentiment.
Room Quality
6.4
Room quality is mixed to below average: some rooms are roomy and comfortable, but multiple reports note dated decor, small/cramped rooms for some, AC not working, and mattresses that feel worn or uncomfortable.
Amenities
7.4
Amenities are adequate: breakfast and coffee options were appreciated by many, parking and pet-friendliness cited positively, but pool cleanliness issues and some signs of wear lower the score slightly.
Value for Money
6.2
Value is pulled down by several serious billing/payment issues (double charges, unresolved charges, charge disputes) and some expectations not met; a few guests did note reasonable pet fees and parking.
Food and Beverage
7.8
Breakfast and beverage offerings are described variably — several guests liked the selection and coffee machine options, while others found breakfast lacking (missing fruit/meat choices), resulting in a slightly above-average score.
Overall Experience
8
Overall impressions skew positive for many guests (several say they'd stay again, praise staff and location), but a minority experienced significant issues (billing disputes, cleanliness or room problems), yielding a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities
Experience comfort and convenience at our Enola hotel, boasting air conditioning, a TV, and a work desk in every guest room. Relax in our outdoor swimming pool and enjoy a daily continental breakfast.

Exceptional Services
Benefit from our shared lounge, 24-hour front desk, and complimentary parking. Our staff is dedicated to ensuring your stay is seamless and enjoyable.

Convenient Location
Located just a short drive from Harrisburg city center and the airport, our hotel offers the perfect blend of tranquility and accessibility. Book now for a memorable stay at Microtel Inn and Suites in Enola.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 349 reviews
Cleanliness: 7
Service: 9.2
Location: 8.8
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.2
Food and Beverage: 7.8
Overall Experience: 8
D
Dustin • couple • us
10
Staff was great, room was super clean and roomy, very quiet.
Pros:

Good location

Cons:

Nope.

2026-10-19 • via Nuitee
L
Labusohr • solo_traveller • us
10
Was perfect for my needs, would stay their again.
Pros:

Room clean, beds comfy and not ridiculously high! Staff at check in very friendly. Fee for pet reasonable and plenty of parking. I liked that they gave me a room close to outside door for ease of bringing dog in and out.

Cons:

Breakfast lacking. Always need bananas, meat choice would have been nice.

2026-10-11 • via Nuitee
L
Ladely • solo_traveller • us
5
Pros:

I only reserved 1 room and I'm being charged for two. The staff were great they room , carpet and floors needed to be professionally cleaned very strong urine odor and AC was not working properly.

Cons:

See above

2026-10-10 • via Nuitee
C
Cunningham • solo_traveller • us
10
2026-10-10 • via Nuitee
N
Naima • family_with_children • us
7
2026-09-19 • via Nuitee
D
Debbie • couple • us
9
Great location. Everything was comfortable
Pros:

Great location

Cons:

Dated

2026-09-10 • via Nuitee
M
Margie • family_with_children • us
8
I would definitely stay again.
Pros:

The staff were friendly and helpful. It was centrally located to what I needed. It was pet friendly. I loved the location of my room. It was a decent size.

Cons:

Nothing really. Maybe more of an option for breakfast?

2026-09-01 • via Nuitee
G
George • solo_traveller • us
9
pleasant and quiet
Pros:

nice little property. would stay again

2026-08-21 • via Nuitee
D
Dennis • family_with_children • us
5
Pd Booking.com on website & hotel charged me again - have not received a refund
Cons:

Mattresses need to be replaced!

2026-08-19 • via Nuitee
K
Kizzy • solo_traveller • us
7
Pros:

The breakfast selection was good, and the staff was very friendly.

Cons:

The pool could have been cleaner; we didn't get to use it at all because of the bugs in it.

2026-08-18 • via Nuitee
J
josh • couple • us
5
2026-08-15 • via Nuitee
J
James • couple • us
3
Stay somewhere else.
Pros:

I liked that this location was near where we needed to be. That is all.

Cons:

Attitude of woman at the front desk. No room clean up during our visit. Rooms were small and cramped. TV did not receive local or network channels .
I would not recommend this location.

2026-08-11 • via Nuitee
P
Przybrowski • couple • us
10
Pros:

Everyone was very kind.

Cons:

Nothing

2026-08-09 • via Nuitee
S
stacey • solo_traveller • us
9
Good stay
Pros:

Close to work. Stayed due to a power outage

Cons:

Everything was good

2026-08-03 • via Nuitee
J
Jesynia • couple • us
1
2026-08-03 • via Nuitee
S
Shauniqua • couple • us
1
2026-08-02 • via Nuitee
L
Leah • couple • us
1
Extremely disappointing!
Cons:

This was an accidental double booking 20 mins. before we arrived from a long day of traveling. When we were checking in, staff made us aware that we had a 2nd booking. We asked for it to be cancelled as it wasn't needed for the 2 of us. They indicated we needed to go through Booking.com to cancel. Called Booking.com immediately upon entering the room we stayed in and they said it could be cancelled if approved by the Hotel manager. Hotel Manager insisted that their policy is a 24 hour advance cancellation....hard to do when the reservation was made 20 mins. earlier. At this point after several calls to both the hotel and Bookings.com, I WILL NEVER USE EITHER ONE IN THE FUTURE and DEFINITLY WON'T RECCOMMEND EITHER TO ANYONE. We are out the cost of the 2nd room that we didn't even know we booked until we arrived.

2026-07-22 • via Nuitee
J
Joseph • couple • us
9
2026-07-22 • via Nuitee
D
Delgado • family_with_children • us
5
2026-07-21 • via Nuitee
F
Francisca • family_with_children • us
10
2026-07-19 • via Nuitee