Elephant Lake Hotel

Hotels
•
TrevPAR World Group
7.7 (703 reviews)
3 Mullet Street , St Lucia , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Basic amenities
Poor food options

Categories

Cleanliness
7.95
Room was clean and the property was very clean and comfortable to stay in.
Service
8.45
Staff were friendly and helpful, providing a warm and welcoming experience.
Location
8.45
Location was exceptional and next to all restaurants and bars.
Room Quality
6.95
Rooms were basic and lacking some amenities for a 4-star hotel.
Amenities
7.45
Basic amenities with room for improvement, such as the lack of DSTV and a limited restaurant service.
Value for Money
7.95
Provided reasonable value with notable positives, but some amenities were lacking.
Food and Beverage
6.45
Breakfast was basic and dinner buffet was poor for the price.
Overall Experience
7.95
Visitors had a relaxing holiday with positive experiences despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:36

Property Description

Scenic Views of St Lucia Estuary
Elephant Lake Hotel offers stunning views of the St Lucia Estuary from each air-conditioned room, complete with a balcony or patio for guests to enjoy the picturesque surroundings.

Exciting Safari Adventures
Guests can embark on thrilling safari tours through the iSimangaliso Wetland Park and the Big 5 Hluhluwe-iMfolozi Game Reserve, organized by the in-house safari company, Go Safaris. Get up close to hippos and crocodiles on tours along the St Lucia Estuary.

Relaxation and Convenience
Unwind by the outdoor pool, make use of the 24-hour front desk, and enjoy the shared lounge at Elephant Lake Hotel. With complimentary WiFi, free parking, and modern amenities in every room, your stay is sure to be comfortable and hassle-free.

Embark on an unforgettable adventure and book your stay at Elephant Lake Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 703 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 6.45
Overall Experience: 7.95
M
Magdaleen • couple • za
9
Great place to stay with a comfortable room, good breakfast and a hippo that visits at night!
Pros:

Great location.
Good breakfast.
Comfortable rooms, good linen.
Friendly staff.
And the best!! A hippo that walks through the garden at night!!

Cons:

Internet not reliable.
Water was a problem at times.

2026-06-20 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-06-14 • via Nuitee
S
Sugen • solo_traveller • za
8
Pros:

It was very clean

Cons:

There were only SABC 1,2 and 3 and ETV, no streaming was allowed

2026-06-14 • via Nuitee
N
Ntombizomusa • solo_traveller • za
10
Pros:

Peaceful and beautiful garden view

Cons:

Service 100

2026-06-13 • via Nuitee
S
Steven • solo_traveller • za
6
Pros:

Staff was friendly and very clean

Cons:

The bed was very soft and by day 2 our backs was off, maybe a hand wash in the bathroom will be great

2026-06-12 • via Nuitee
C
Catalina • couple • cl
8
Pros:

Cercano a todo, el desayuno muy bueno.

2026-06-07 • via Nuitee
R
Roald • couple • be
9
Hippo trail stakeout with all the comfort of a 5 star resort
Pros:

Breakfast great, full English and yoghurt muesli fruit. Location brilliant to see hippos. Beds very comfy. Staff very friendly. That’s all anyone could ever ask for in a hotel

Cons:

Nothing

2026-06-05 • via Nuitee
S
Sheena • solo_traveller • de
8
2026-06-02 • via Nuitee
H
Hector Ariel • solo_traveller • de
10
Pros:

El recepcionista súper simpático

2026-06-02 • via Nuitee
D
Deborah • solo_traveller • de
10
Pros:

Wunderschönes Hotel, absolut zu empfehlen

2026-05-26 • via Nuitee
T
Thérèse • solo_traveller • ca
9
2026-05-25 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Location to town and of course the hippos coming to drink from the pool.

2026-05-21 • via Nuitee
L
Langa • couple • za
10
2026-05-20 • via Nuitee
A
Adhil K. • solo_traveller • za
8
2026-05-19 • via Nuitee
G
Gennady • couple • ru
6
Переоцененное место. Отель неплох, но Santa Lucia не стоит посещения
Pros:

Типичный отель. Паркинг, ресепшн, завтраки. Мини-балкончик с видом на бассейн.
В самом центре города, на главной улице, там где все "фотографируют" бегемотов. Рядом - супермаркеты, заправка, рестораны, сувениры. В отеле, несмотря на расположение - тихо.
Завтрак - шведский стол. Средне. Не плохо, но и на "вау"

Cons:

Приехали в Santa Lucia, насмотревшись разных блогеров и миллион фото с бегемотами. Возможно, бегемоты там и были раньше, однако, теперь это - типичный туристический поселок с примитивными развлечениями - рестораны, сувениры, танцевальные шоу для скучающих туристов на верандах ресторанов, дневные прогулки на лодке по реке, неспешные променады по пляжу... До Хлухлуве - далеко, больше часа на машине. Не лучший выбор, если цель - посещение Хлухлуве или посмотреть бегемотов

2026-05-19 • via Nuitee
L
Lisa • solo_traveller • za
9
It was a very pleasant stay in a lovely setting. The hotel and staff were very accommodating.
Pros:

The room itself was comfortable and contained all amenities. It was nearcto reception, so was a bit noisy. I was very pleased with the patio door and table outside.

2026-05-19 • via Nuitee
Z
Zodwa • extended_group • za
8
Thank you for everything
Pros:

Location, cleanliness and the staff especially the two young white men who received us, they are so friendly and helpful. The staff is well trained,

Cons:

The beds are too hard

2026-05-16 • via Nuitee
J
Janine Adams • solo_traveller • za
10
2026-05-15 • via Nuitee
H
Heather • extended_group • za
9
Relaxing and enjoyable time spent there.
Pros:

Location is perfect for easy access to shops and restaurants. Breakfast was lovely with plenty of choice

Cons:

Nothing. We enjoyed everything

2026-05-12 • via Nuitee
N
Ntombizomusa • solo_traveller • za
10
exceptional stay
Pros:

well trained staff and best breakfast in the middle of the town of St Lucia you can easily access the restaurants and shops and great to walk in order to explore more of the lovely place

Cons:

i think the up light of my room was broken well i didn't report it though

2026-05-11 • via Nuitee