Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.83
Several mentions of issues with cleanliness, including dirty sheets and a broken sink.
Service
9.3
The staff was described as very nice and friendly in multiple reviews.
Location
9.34
Many reviews highlighted the excellent location close to attractions.
Room Quality
8.29
Rooms were generally spacious and comfortable, though some issues were noted with noise.
Amenities
8.32
Amenities were mentioned as sufficient, but some improvements were suggested.
Value for Money
8.78
Good value was indicated in several reviews, particularly for the location.
Food and Beverage
7.33
Limited variety in the breakfast menu was a common complaint.
Overall Experience
8.8
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:01

Property Description

Convenient Location in Zona Rosa District

Nestled in the heart of Mexico City, Suites Plaza Florencia offers a prime location for both business and leisure travelers. Explore nearby attractions such as the Castle of Chapultepec and the Modern Art Museum, or immerse yourself in the vibrant nightlife and cultural scene of the Zona Rosa district.

Modern Amenities and Comfortable Accommodations

Experience a seamless stay with our modern amenities, including complimentary wireless internet access. Retreat to well-appointed accommodations after a day of exploration, ensuring a restful night's sleep for all guests.

On-Site Dining and Entertainment

Indulge in culinary delights at our on-site restaurant and unwind with a refreshing drink at the lobby bar. Whether you're craving a delicious meal or a casual evening drink, our hotel provides the perfect setting for a memorable stay.

Book your stay at Suites Plaza Florencia now and elevate your Mexico City experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the fitness center is located outside the property.

When booking 5 rooms or more, different policies and additional supplements apply. Property will ask for prepayment.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 834 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
D
Diaz • couple • co
9
PERFECTO PARA CONOCER LA CIUDAD
Pros:

CAMA GRANDE Y CÓMODA, UBICACIÓN EXCELENTE

Cons:

MEJOR USAR TRANSPORTE PUBLICO PARA LLEGAR AL HOTEL, EN UBER O DIDI PUEDE SER TERRIBLE

2026-09-18 • via Nuitee
A
Alejandro • couple • mx
2
Mala experiencia
Pros:

Desayuno

Cons:

Trato del personal de front desck, sin actitud de servicio, sobre todo Laura de 2do turno tiene mínima empatia y deseo de apoyar al cliente, lo demuestra con hechos

2026-09-17 • via Nuitee
J
Juan • couple • ar
10
2026-09-14 • via Nuitee
V
Victor • solo_traveller • us
8
Pros:

Convenient location clean rooms

Cons:

Towel were old you're OK in the upgraded rooms standard rooms are not that great

2026-09-14 • via Nuitee
P
Parisa • couple • ca
8
Pros:

The staff were really nice

Cons:

There was no fridge and the floor were dusty.

2026-09-11 • via Nuitee
A
Arely Carolina • solo_traveller • us
8
Frigobar
Pros:

La ubicacion

Cons:

El frigobar no enfriaba

2026-09-10 • via Nuitee
O
Osimar • solo_traveller • br
8
Volto Sempre Que Puder
Pros:

Eu já tenho avaliação anteriores deste hotel.

Cons:

No meu quarto só faltou um frigobar pra ficar melhor.

2026-09-09 • via Nuitee
K
KarlaF8 • solo_traveller • mx
8
Bien
Pros:

La ubicación del hotel es excelente, el personal es amable.

Cons:

El control del aire acondicionado estaba desprogramado, el control de la televisión tampoco funcionaba correctamente.

La televisión es muy pequeña.

2026-09-09 • via Nuitee
N
Nanaha • solo_traveller • jp
9
2026-09-04 • via Nuitee
C
Ceron Garcia • solo_traveller • mx
10
2026-08-31 • via Nuitee
O
Ortiz Zarate • solo_traveller • mx
9
2026-08-30 • via Nuitee
K
kathy • family_with_children • us
3
Pros:

Didn't know it has breakfast there.

Cons:

Bed, sheets was dirty. House keeper needs to be better.

2026-08-26 • via Nuitee
C
Cruz Infante • family_with_children • us
7
Cons:

No limpian los cuartos diariamente, uno tiene que ir hablar a recepción.

2026-08-26 • via Nuitee
E
Emelyn • solo_traveller • mx
8
MUY BUEN HOTEL
Pros:

La ubicacion

Cons:

El costo de los alimentos muy elevado

2026-08-25 • via Nuitee
F
Fernando • family_with_children • gt
4
Deben de mejorar
Pros:

Siempre esta limpio, no tengo queja con eso, ubicación genial, nada ruidoso.

Cons:

Deben de mejorar YA las instalaciones, siempre hay algo que no funciona, que AC mal, las llaves crujen, y así se esta dañando el hotel y nadie hace nada por el.

2026-08-25 • via Nuitee
V
Valeria • solo_traveller • mx
10
Pros:

Espacio

Cons:

Ruido

2026-08-24 • via Nuitee
A
Alejandra Fabiola • couple • mx
9
Excelente relación calidad - precio
Pros:

La ubicación es excelente

Cons:

Algunos aspectos con el baño de mi habitación.

2026-08-24 • via Nuitee
I
Igol • couple • us
7
It was okay for one night only.
Pros:

The location and security.

Cons:

The beds, pillows were not comfortable.

2026-08-20 • via Nuitee
P
Pineda • solo_traveller • mx
4
2026-08-20 • via Nuitee
J
Juan • couple • ar
10
2026-08-20 • via Nuitee