Facilities

Full-service spa
Fitness facilities
Long-term parking
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Dated appearance
Limited breakfast options

Categories

Cleanliness
7.9
Overall cleanliness seems adequate, though some reviews indicate a dated facility.
Service
8.4
While many guests enjoyed friendly service, a few had negative experiences.
Location
8.9
Excellent location close to Patong Beach and nightlife, as noted by multiple reviews.
Room Quality
8.1
Rooms were generally spacious and well-maintained, but some found them outdated.
Amenities
8.4
Facilities like pools and breakfast were well-received, contributing positively.
Value for Money
7.9
Some guests felt it was overpriced for the quality, despite appreciating the amenities.
Food and Beverage
7.9
Breakfast options were noted as repetitive with limited variety.
Overall Experience
8.1
Many guests left happy overall, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Discover your tropical oasis at Patong Resort, where luxury meets comfort in the heart of vibrant Patong.

Relaxation Awaits
Unwind at our full-service spa with rejuvenating massages or take a dip in one of our two outdoor swimming pools. Stay fit in our modern fitness center, designed for your active lifestyle.

Culinary Delights
Savor the flavors of Eastern European cuisine at our Roof Top Steak House, or enjoy a quick snack at our café. With four bars and lounges to choose from, your evenings can be as exciting or relaxed as you wish.

Convenience & Comfort
Each of our 325 air-conditioned guest rooms features private balconies and complimentary Wi-Fi, ensuring you stay connected while enjoying breathtaking views. Our hotel also offers extensive business facilities and a complimentary airport shuttle service.

Experience Patong Resort's unmatched charm—book your stay today!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 162 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.9
Room Quality: 8.1
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8.1
N
Nadine • extended_group • au
10
Fantastic
Pros:

Location cleaning staff

Cons:

Nothing

2026-06-16 • via Nuitee
G
graham • solo_traveller • au
10
2026-06-14 • via Nuitee
E
Eitan • solo_traveller • th
8
Pros:

קרוב לרחוב מעבר דרך המלון שער מיוחד
בריכה טובה האפי האוור

Cons:

לבקש במיוח שינקו תחדר

2026-06-11 • via Nuitee
F
FRED • couple • fr
10
Séjours agréable on reviendra dans cet hôtel si on revient à phuket
Pros:

Tout, l’accueil, l’enregistrement, le bâtiment magnifique, grandiose, calme. Le petit déjeuner, beaucoup de choix

Cons:

Manque un fer a repasser disponible ( à moins que cela existe et que on ne l’a pas sû)

2026-05-30 • via Nuitee
E
Erhardt • solo_traveller • za
10
Pros:

The building wing rooms are a bit more pricey, but definitely worth it.
Very large bed +extra 3/4 size bed.
Nice dark black-oit curtaims if you want to sleep during the day.
Close to Bangla road, but still nice and quiet

Cons:

Nothing

2026-05-25 • via Nuitee
Y
Yahya • solo_traveller • ae
8
Pros:

All over the place is fun and joyful

Cons:

Everything

2026-05-22 • via Nuitee
M
Muneaki • couple • jp
10
また、泊まりに行きます
Pros:

繁華街に近く、プールも清掃されて良かった

Cons:

お風呂の水圧も充分で、改善点はありません

2026-05-19 • via Nuitee
J
jamal • couple • sa
8
2026-05-14 • via Nuitee
S
Steven • couple • au
9
Rooms are always clean and staff always friendly
Pros:

Everything I’ve stayed there many times

Cons:

Nothing not to
Like

2026-04-29 • via Nuitee
W
Wajdie • solo_traveller • za
8
2026-04-25 • via Nuitee
N
nilabja1971 • Family • Bengaluru, Bangalore District, Karnataka
2
A terrible hotel to avoid
Pros:

Stayed in this hotel for 3 nights with family from 1st to 4th April 2026. This is a terrible hotel in terms of services and room facilities. Many a time in rooms , ACs are not working. Then, if one is changing the room after lots of cajoling , they will give you downgraded option and with no compensation. Staff is very non-cooperative

Don't be cheated by MakeMyTrip high rating ,which hotel promptly displaying. It's a sham

Only good part is it's location. Breakfast is decent. Nothing is extra-ordinary

2026-04-08 • via Tripadvisor
J
Joan • couple • gb
8
Would definitely recommend
Pros:

We liked the location not far too walk to get to the beach, Jungcylong shopping mall , various restaurants ,

Cons:

Breakfast was good plenty of various foods for many of the guests were from different countries,

2026-02-28 • via Nuitee
P
patrickrA3073PG • Family
10
Ideal location with great staff
Pros:

We visited in October 2023. Our exoerience was next level. The staff were outstanding and the location is amazing.

2026-02-17 • via Tripadvisor
C
Cool_Traveler-Bang • Family • Bengaluru, Bangalore District, Karnataka
10
Great stay near beach!
Pros:

We had an amazing experience. The rooms were super comfortable. The swimming pools were beautifully maintained and can accommodate lots of crowd. They have a huge swimming pool and 3-4 big ones in the whole resort. There is a separate kids pool as well. The property is a super luxury and so close to market and beaches. The best part is once you enter the property you won't feel any crowd buzzing and it's right next to Phuket beach. Our experience was great and great value for money. The property and rooms are super clean and maintained very well.

2026-01-21 • via Tripadvisor
A
annettetV9405BL • Friends getaway
6
Dissapointing
Pros:

Hotel very central check in very Quick nice size room rooms cleaned daily not the best service very simple just made bed placed clean towels had to put rubbish outside door twice. We are a party of four ladies and have never experienced bar staff to be so rude even though we purchased at bar numerous times if you requested top up of ice it was a further 50 bhat shocking .our third visit to Patong and sadly our experience stay in this hotel have made our decision not to return to Patong.I will say the most friendly member of staff is the security gent on main gate and the lady serving in the little boutuque our stay was in 131 check out Jan 20 can't wait Annette

2026-01-17 • via Tripadvisor
K
KhunSutt • Friends getaway
2
Security have a bad attitude .
Pros:

Security have a bad attitude for another gusts. And look down. He need to have more training about service and mind set .thax

2026-01-08 • via Tripadvisor
T
Turki • couple • sa
6
2026-01-07 • via Nuitee
M
MarishaR74 • Solo travel • Berlin
8
In green and quiet location
Pros:

I liked the hotel. It is located right in the centre of active life, but at the same time it is quiet, clean and very green. The hotel is divided into two parts: one part is the main building, swimming pool and car park, and the other one is three two-storey buildings with a swimming pool, bar and restaurant. The courtyard is very green and cosy, it is maintained daily and there is a pond with fish.
My room (superior) was on the second floor on the left side of the middle building, overlooking the courtyard. The location of the room was excellent, very quiet and pleasant to sit on the balcony, admiring the greenery and listening to the birds singing. The room is large, with a comfortable bed, a kettle and daily replenishment of tea, coffee, sugar and water. However, in my opinion, the bathroom needs renovation, as there is a smell coming from the pipes and the shower is very uncomfortable. Nevertheless, the room is cleaned well, and towels and bed linen are changed quite often.
Breakfasts are not bad, but they are almost the same every day.
Around the pool there are always free sunbeds, and there is also a jacuzzi and a bar.
There are three exits from the hotel to different locations (the beach, Bangla Road and the street where the shopping centres are located), which is very convenient.
All the hotel staff are very attentive, friendly and always ready to help.
However, I did not like the attitude at the bar on the eighth floor. I arrived when it opened and wanted to have a cup of coffee with a view of the sea, but even though there were no other customers yet, I was refused service and sent to the lobby for a cup of coffee.
Overall, I was very happy with my stay at this hotel and have warm memories of it.

2025-12-30 • via Tripadvisor
B
Börje • solo_traveller • se
9
2025-12-07 • via Nuitee
V
vijayvargia • family_with_children • in
4
Pros:

location is good but the rooms provided are far from the reception.

Cons:

staff was very rude. They charge extra money unnecessary blaming for the one or the other things in the room .
As we are vegetarian it was difficult to get the proper brekfast.
In pic. they have shown the big hotel but given the rooms in side way by telling that main hotel is under renovation but charges are full.

2025-11-27 • via Nuitee