Hotel Eden

Hotels
9 (2357 reviews)
ul. Ciemna 15 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Cleanliness issues
Creaky floors
A few maintenance problems

Categories

Cleanliness
8.25
Some reviews noted issues with cleanliness such as dirty curtains and unpleasant odors.
Service
9.75
Many reviews highlighted friendly and helpful staff.
Location
9.25
Guests appreciated the excellent location, close to attractions and transport.
Room Quality
8.25
Rooms were described as clean, but some mentioned creaky floors and small issues.
Amenities
8.75
General availability of amenities was noted as satisfactory, though some furniture seemed outdated.
Value for Money
9.25
Guests felt they received good value considering the price and location.
Food and Beverage
9.25
Multiple reviews praised the breakfast as delicious and satisfactory.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Historic Charm in the Heart of Kazimierz
Experience the allure of a 15th-century building at Hotel Eden, nestled in Krakow's old Jewish Quarter. Delve into the past while enjoying modern comforts like a mikveh, spa facilities, and complimentary Wi-Fi.

Relaxation and Pampering
Indulge in ultimate relaxation with our sauna, massage treatments, and salt grotto. Let the stresses melt away as you rejuvenate your body and mind.

Convenience at Your Fingertips
Our dedicated staff is here to enhance your stay by assisting with car rentals, excursion bookings, and providing local insights. Explore nearby attractions like Wawel Hill and the Main Market Square, just a short walk away. Plus, easy access to transportation options makes exploring the city a breeze.

Book now to secure your stay at Hotel Eden and create unforgettable memories in Krakow's historic district.

Important information:

Please note that the Kosher breakfast should be reserved in advance and is additionally paid PLN 80 per a meal set.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2357 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
K
Karolina • couple • lt
8
Good
Pros:

very good location, small cozy apartments

2026-05-23 • via Nuitee
J
John • couple • gb
7
Basic small room but excellent location and friendly staff
Pros:

Excellent location and helpful friendly staff. I would imagine the old town has noise problems but this location was good. Lots of nearby bars and restaurants right in the heart of the Jewish quarter.

Cons:

The bedroom was small and a bit tired. I noticed that they had bigger rooms but they don’t appear to be offered on booking.com. I would rather pay a bit more and have a bigger room.

2026-05-23 • via Nuitee
J
Jana • couple • cz
8
2026-05-23 • via Nuitee
S
scott634 • Couples • Abergavenny, Monmouthshire, South Wales, Wales
8
Relaxing break with wife
Pros:

Stayed for three nights. Arrived 9 pm first night. Meet by receptionist, which a 24 hour setup. Given a good brief and the staff are very polite and professional.
Our room was front facing, which was very spacious. We had twin beds, which we found no really comfortable and the pillows were too soft, no support for neck. The room are dated but its part of the hotel setup, which is quite quirky. The street outside can be loud but it a route through Jewish quarter to the bars and eating areas.
The breakfast was really lovely, a mix of hot and continental.

2026-05-22 • via Tripadvisor
U
Urmo • couple • ee
10
2026-05-22 • via Nuitee
K
Kerstin • couple • de
8
2026-05-22 • via Nuitee
E
Emmanuelle • couple • fr
10
Magnifique
Pros:

Dans le quartier juif de Cracovie ! Un environnement exceptionnel !
Du personnel d’une grande gentillesse.
Hôtel parfaitement placé.

Cons:

Rien ! Il n’y a rien à reprocher !

2026-05-22 • via Nuitee
J
Julienne • solo_traveller • br
9
Opção acolhedora em ótima região
Pros:

Quarto amplo e aconchegante. Funcionários atenciosos. Alguns lances de escada que para mim não foram um problema. Café da manhã farto. E o que mais gostei foi que prepararam pra mim um café da manhã para levar quando precisei sair cedo e antes do serviço começar. Muito bem servido e feito com cuidado. Localização excelente e de fácil acesso a muitos pontos turísticos e da estação central de trem.

2026-05-21 • via Nuitee
O
Olesia • family_with_children • ua
6
Ok for a 1-night stay
Pros:

Location

Cons:

We were met by a not-so-nice receptionist who seemed not to care much about our stay. I asked if we could leave the luggage in the hotel at the check-out, because our bus home was in the evening, and she was reluctant to answer. There is an option to leave it, though, in a room that doesn't lock up right next to the entrance. So if you are ok with that, you could take a risk.

The bath and the room itself need renovation.

2026-05-20 • via Nuitee
A
Andrew • solo_traveller • gb
9
Great hotel
Pros:

Really comfy bed, the air conditioning was great, plenty of room, quiet outside, nice breakfast

Cons:

The shower head flooded the bathroom in room 123

2026-05-20 • via Nuitee
E
Emily • couple • se
9
Väldigt fint hotell med bra frukost
Pros:

Bra hotell med mkt bra läge till det mesta! Restauranger rakt utanför dörren. Fint stort rum och badrum. Sängarna var mycket sköna. God frukost och trevlig personal.

Cons:

Att frukosten började så sent, serveras från kl 8.

2026-05-19 • via Nuitee
R
Rebecca • extended_group • au
8
2026-05-19 • via Nuitee
D
daleb245 • Friends getaway • Melbourne, Victoria
6
Great location
Pros:

Great location, also great breakfast.
Room average, comfortable beds, one electrical socket working and average customer service. Overall reasonable for the price.

2026-05-18 • via Tripadvisor
A
Alessandra T. • extended_group • it
9
QUESTO HOTEL E' STATA UN OTTIMA SCELTA!
Pros:

Soggiorno ottimo. La posizione ci ha permesso di arrivare al centro a piedi. Il quartiere è vivo, e sicuro. Pieno di locali, ristoranti, e street food. Oltre che chiaramente interessante per le note questioni storiche. La camera ampia, luminosa e pulita, con letti comodi. Noi avevamo la vista su un piccolo cimitero ebraico, e anche per questo motivo, molto silenziosa.
Colazione dolce e salata, che ci ha pienamento soddisfatte.. Personale gentile, e disponibile.

2026-05-18 • via Nuitee
S
Sergiusz • solo_traveller • pl
8
Pros:

Bardzo fajny nie duży hotelik z bardzo miłą i pomocną obsługą. Pokoje bardzo czyste i przestronne. Polecam.

Cons:

Wszystko Ok.

2026-05-18 • via Nuitee
D
Dorota • solo_traveller • pl
9
Pros:

Świetna lokalizacja.

Cons:

Halas, którzy generowali inni goście w hotelu.

2026-05-17 • via Nuitee
B
Burzyñska • solo_traveller • pl
10
2026-05-17 • via Nuitee
A
Ann-Elizabeth • couple • no
7
Ikke noe for de som er dårlig til bens.
Pros:

Grei frokost, litt trangt, ble fort kø for å få kaffe. Burde hatt en kanne med ferdig kaffe i tillegg til automaten. Savnet bacon til eggerøra

Cons:

Trang frokostsal og mange trapper

2026-05-16 • via Nuitee
4
411hellene • Couples
8
Great hotel
Pros:

What a lovely hotel
Very comfy beds well kept and very clean
Staff went above and beyond for you
We stayed for 3 nights and was put of this world
Short distance to everything (its in the old Jewish square) wr however had no trouble getting everywhere we wanted to visit

Breakfast however was the only let down if you love continental perfect if you require a full English not so good, however me I love nothing more than toast with scrambled egg
The bread wasn't what ive had abroad before and the scrambled egg was so over warmed it was like chewing rubber
We ate first morning but didnt go back rest of stay

We would deffo stay here again bit without breakfast option

2026-05-15 • via Tripadvisor
J
Julie • solo_traveller • gb
9
2026-05-15 • via Nuitee