Hotel Eden

Hotels
9 (2492 reviews)
ul. Ciemna 15 , Kraków , pl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Cleanliness issues
Creaky floors
A few maintenance problems

Categories

Cleanliness
8.25
Some reviews noted issues with cleanliness such as dirty curtains and unpleasant odors.
Service
9.75
Many reviews highlighted friendly and helpful staff.
Location
9.25
Guests appreciated the excellent location, close to attractions and transport.
Room Quality
8.25
Rooms were described as clean, but some mentioned creaky floors and small issues.
Amenities
8.75
General availability of amenities was noted as satisfactory, though some furniture seemed outdated.
Value for Money
9.25
Guests felt they received good value considering the price and location.
Food and Beverage
9.25
Multiple reviews praised the breakfast as delicious and satisfactory.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Historic Charm in the Heart of Kazimierz
Experience the allure of a 15th-century building at Hotel Eden, nestled in Krakow's old Jewish Quarter. Delve into the past while enjoying modern comforts like a mikveh, spa facilities, and complimentary Wi-Fi.

Relaxation and Pampering
Indulge in ultimate relaxation with our sauna, massage treatments, and salt grotto. Let the stresses melt away as you rejuvenate your body and mind.

Convenience at Your Fingertips
Our dedicated staff is here to enhance your stay by assisting with car rentals, excursion bookings, and providing local insights. Explore nearby attractions like Wawel Hill and the Main Market Square, just a short walk away. Plus, easy access to transportation options makes exploring the city a breeze.

Book now to secure your stay at Hotel Eden and create unforgettable memories in Krakow's historic district.

Important information:

Please note that the Kosher breakfast should be reserved in advance and is additionally paid PLN 80 per a meal set.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

9
Based on 2492 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
M
Marcin solo_traveller pl
10
2026-08-08 via Nuitee
A
armario perez extended_group es
10
2026-08-08 via Nuitee
S
Sam solo_traveller be
8
Pros:

Heel leuke locatie. Perfect gelegen!!

Cons:

Ontbijt was iets minder, maar eigenlijk wel alles wat je nodig hebt :).

2026-08-07 via Nuitee
W
William solo_traveller pl
10
2026-08-06 via Nuitee
E
Edwin couple de
7
Insgesamt angenehmer Aufenhalt - Service i.O.
Pros:

Centrale Lage _ Frühstücken im rustikalen Kellergewölbe

Cons:

Die Betten zu weich - leider zu schmal !!!

2026-08-06 via Nuitee
S
Silvia couple it
10
Albergo prezzo qualità ottimo posizione 20 minuti a piedi dal centro di Cracovia ma comunque in posizione centrale nella
Pros:

Posizione e accoglienza

Cons:

La non pulizia quotidiana della camera

2026-08-06 via Nuitee
Y
Yuko solo_traveller jp
9
Pros:

立地やお部屋、朝食ともにパーフェクトでした。

Cons:

部屋が最上階の一番はじだったせいかWiFiが弱かった。地下のレストランのほうがよくつながった。
また、バスルームの通気口かブザーのような音かうるさくて問い合わせたら、エアコンのポンプの音だと思うから止められないと言われ、滞在中音が鳴り始めるとけっこうなストレスでした。

2026-08-06 via Nuitee
E
Eva solo_traveller es
10
Pros:

buenisima ubicación en el Barrio judio.
Muy limpio y sin ruidos.
El desayuno muy correcto con unas zonas de comedor preciosos.
Volveria sin duda.
Muy recomendable

2026-08-06 via Nuitee
S
Stephanie couple ca
7
Pros:

The property is very well located for the Kazimierz area and fits right in as it is charmingly stuck in time. However, this comes with dated furnishings and a sense that everything could be a lot cleaner.
The bed was comfortable enough.

Cons:

The pictures are misleading. Our room was dark with old carpeting and unnecessary sofas we would not feel comfortable sitting on.
Although the bathroom was renovated, the rest of the room needed a deep clean.
Cleaners should pay attention to walls and corners.
Breakfast was lovely, and so were all but one female employee at reception.

2026-08-05 via Nuitee
J
Julia solo_traveller pl
10
2026-08-04 via Nuitee
R
RACHEL family_with_children il
9
מיקום מצוין, מותאם לחרדים לשבת
Pros:

מיקום מעולה, דקות בודדות מביהכנ הרמא, ביהכנ איזיק שול, הכנסת אורחים זולדן, ובית הקברות העתיק.
מותאם לחרדים לשבת: מפתחות רגילים ובלי חישני תאורה

Cons:

המקררים בשני החדרים שלקחנו כמעט ולא קררו

2026-08-03 via Nuitee
K
Krister couple se
5
Medioker
Pros:

Frukosten var bra

Cons:

Tråkig inredning och personalen var också tråkig, inte otrevliga men heller inte trevliga. Det hade varit trevligt med en uteplats

2026-07-25 via Nuitee
B
BELEN solo_traveller es
7
Pros:

La ubicación y el desayuno

Cons:

El edificio es bastante antiguo y se nota. La madera del suelo crujía. Tuvimos la mala suerte de coincidir con un grupo grande de jóvenes que hicieron mucho ruido y no pudimos descansar.

2026-07-24 via Nuitee
M
Maths family_with_children se
8
2026-07-24 via Nuitee
R
Rosa couple it
8
Cracovia e i suoi costumi
Pros:

La pulizia è il cambio asciugamani giornaliero

Cons:

Mobilio datato, lavandino piccolo. Colazione essenziale, poca scelta sia dolce che salata.

2026-07-23 via Nuitee
H
Hartmut solo_traveller de
7
Pros:

Sehr gute Lage. Gutes Frühstück.

Cons:

Straßenlärm

2026-07-22 via Nuitee
E
erika solo_traveller it
8
Pros:

La vicinanza ai vari punti di interesse

2026-07-20 via Nuitee
V
Vicent couple es
8
Molt agradable.
Pros:

Està molt ben situat, molt net i zona tranquia.
Desdijuni molt complet.

2026-07-20 via Nuitee
R
Renata family_with_children sk
9
Pros:

Páčila sa nám poloha hotela v historickej časti mesta, kde to "žilo" celý deň, a aj vo večerných hodinách. Samotný hotel bol skvele vybavený, práve starší nábytok vytváral čaro histórie hotela, dobré raňajky, ochotný prersonál pri obsluhe. Dávam veľmi dobré hodnotenie a odporúčam.

2026-07-20 via Nuitee
M
mariapia solo_traveller it
5
2026-07-20 via Nuitee