Hotel Eden

Hotels
9 (2381 reviews)
ul. Ciemna 15 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Cleanliness issues
Creaky floors
A few maintenance problems

Categories

Cleanliness
8.25
Some reviews noted issues with cleanliness such as dirty curtains and unpleasant odors.
Service
9.75
Many reviews highlighted friendly and helpful staff.
Location
9.25
Guests appreciated the excellent location, close to attractions and transport.
Room Quality
8.25
Rooms were described as clean, but some mentioned creaky floors and small issues.
Amenities
8.75
General availability of amenities was noted as satisfactory, though some furniture seemed outdated.
Value for Money
9.25
Guests felt they received good value considering the price and location.
Food and Beverage
9.25
Multiple reviews praised the breakfast as delicious and satisfactory.
Overall Experience
9.25
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Historic Charm in the Heart of Kazimierz
Experience the allure of a 15th-century building at Hotel Eden, nestled in Krakow's old Jewish Quarter. Delve into the past while enjoying modern comforts like a mikveh, spa facilities, and complimentary Wi-Fi.

Relaxation and Pampering
Indulge in ultimate relaxation with our sauna, massage treatments, and salt grotto. Let the stresses melt away as you rejuvenate your body and mind.

Convenience at Your Fingertips
Our dedicated staff is here to enhance your stay by assisting with car rentals, excursion bookings, and providing local insights. Explore nearby attractions like Wawel Hill and the Main Market Square, just a short walk away. Plus, easy access to transportation options makes exploring the city a breeze.

Book now to secure your stay at Hotel Eden and create unforgettable memories in Krakow's historic district.

Important information:

Please note that the Kosher breakfast should be reserved in advance and is additionally paid PLN 80 per a meal set.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2381 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
S
Simha • solo_traveller • il
9
Pros:

צוות מקסים

Cons:

ארוחת הבוקר לא הייתה משהו

2026-06-20 • via Nuitee
K
Kotmanová • family_with_children • sk
9
Pros:

Lokalita hotela je očarujúca, raňajky chutné a bohatý výber, pobyt sme si užili

2026-06-19 • via Nuitee
M
MARCO • solo_traveller • it
8
2026-06-19 • via Nuitee
M
Macchiaroli • solo_traveller • it
10
Un sogno nel centro del quartiere ebraico ma in posizione silenziosa.
Pros:

Posizione, struttura, servizi, colazione, in pratica tutto.

Cons:

Niente

2026-06-19 • via Nuitee
R
Ristseppä • couple • fi
8
Miniloma ystävien kesken
Pros:

Rauhallinen hotelli ja hyvä sijainti. Ystävällinen henkilökunta. Hyvä aamupala. Sänky leveä ja siinä oli hyvä nukkua. Hotellilta sai tilattua lentokenttäkuljetukset.

2026-06-18 • via Nuitee
P
Piet • extended_group • nl
9
The hotel offers good value and quality for your money
Pros:

The hotel has a classic, or old fashioned if you like, look and feel. This is visible in the general facilities (reception desk, hallways, waiting room etc.) and in the furniture of the hotel rooms. However, the quality of all these facilities and services is very good. The rooms are spacious, well equipped and well functioning. Very good beds. The staff is friendly and helpful. In the basement a varied and good breakfast is served, with plenty of choice and always multiple tables available. The location of the hotel is excellent, in the heart of Kazimierz with pubs, restaurants and foodcourts just around the corner. However, the streets where the hotel is located adjacent to are quite quiet, only a few people passing by at night.
Conclusion: The hotel offers good value and quality for your money.

2026-06-18 • via Nuitee
A
Aleksandra • solo_traveller • pl
9
2026-06-17 • via Nuitee
K
karlgustaw • extended_group • pl
9
Pros:

Świetna lokalizacja, w środku dzielnicy Kazimierz, wszędzie mnóstwo knajpek, street foodów ta dzielnica żyje całą noc i ma swój klimat. Hotel odizolowuje od gwaru ulicy, jest cicho i spokojnie. Personel bardzo uczynny i przemiły, pokoje duże. przestronne, wygodne łóżko, duża łazienka. Co dla mnie istotne oświetlenie pokoju optymalne, żadnego półmroku. Wyposażenie kompletne. Śniadanie w piwnicy do której zjeżdża winda. Mój następny pobyt również tutaj

Cons:

Brak parkingu, może chociaż współpraca z innym parkingiem, przydałoby się bardziej urozmaicone śniadanie

2026-06-17 • via Nuitee
M
Marek • solo_traveller • sk
7
Hotel Eden
Pros:

Poloha hotela, raňajky, celkom dobrá lokalita

Cons:

Izby by bolo treba zrenovovať. Určite omaľovať steny a hlavne v kúpeľni vymeniť sprchové hlavice, neboli moc funkčné. A tiež by bolo treba častejšie čistiť odtoky zo sprchovacieho kúta.

2026-06-17 • via Nuitee
N
Nadiia • couple • ua
10
Recommend a stay here, great place, amazing people
Pros:

Super nice people
We’ve arrived early and just wanted to leave our suitcase but prepared our room right away and let us check in early so we could rest after the trip
The location is perfect
The breakfast is incredible
We’ve enjoy our stay a lot

2026-06-14 • via Nuitee
M
Mari • couple • fi
9
Hyvä loma
Pros:

Rauhallinen. Sijainti oli hyvä.

2026-06-14 • via Nuitee
M
Mooresy • solo_traveller • gb
10
All round excellence
Pros:

Location
Staff
Breakfast

2026-06-13 • via Nuitee
C
Carole • solo_traveller • gb
10
Hotel Eden, Krakow
Pros:

Breakfast, Location, Cleanliness, Wifi, Air Con, Comfort of Beds

Cons:

Only slight criticism was that they didn't have a secure luggage room but we were allowed to put our bags behind the reception desk so that was an acceptable work around

2026-06-12 • via Nuitee
L
Laura • solo_traveller • es
9
Pros:

La ubicación perfecta en pleno barrio judío, zona peatonal, rodeado de terrazas, restaurantes, cafeterías. El personal super amable. El desayuno muy rico y variado. Muy limpio todo y con todo lo necesario, toallas, secador, mini nevera, hervidor, unos sobres de café y té.

Cons:

Al estar alojadas en el ultimo piso las ventanas estaban en el techo abuhardillado y no podíamos abrir muy bien al estar un poco altas. Pero repetiríamos sin duda.

2026-06-11 • via Nuitee
M
Miguel • solo_traveller • it
8
Pros:

Molto bello

2026-06-10 • via Nuitee
C
Chiara • couple • it
10
Breve ma stupendo
Pros:

La comodità in assoluto della struttura

2026-06-08 • via Nuitee
W
Wang • family_with_children • de
10
2026-06-08 • via Nuitee
M
mcguire • solo_traveller • gb
10
Perfect Stay
Pros:

Everything ! Rooms spacious, breakfast lovely, location great, shower hot , staff lovely

Cons:

Nothing

2026-06-07 • via Nuitee
R
Renata • couple • cz
8
Pros:

Snídaně vynikající, lokalita velmi dobrá

Cons:

Vše v pořádku

2026-06-06 • via Nuitee
S
Svetlana • solo_traveller • it
9
Pros:

Pulito, tranquillo, con la colazione abbondante, si può lasciare i bagagli dopo il check-out

Cons:

Moquette

2026-06-05 • via Nuitee