Lotus Saigon Hotel

Hotels
7.4 (1391 reviews)
120 Cach Mang Thang Tam , Ho Chi Minh City , vn
+84 28 3932 6169

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Rooftop pool
Cons:
Cleanliness issues
Dated facilities
Basic breakfast options

Categories

Cleanliness
6.56
Several reviews mentioned cleanliness issues, including a lack of hot water and general dirtiness.
Service
8.53
Many guests praised the friendliness and responsiveness of the staff.
Location
8.57
Guests appreciated the convenient location, although there were some noise complaints.
Room Quality
7.02
Rooms were noted to be old and in need of renovation, but some guests found them comfortable.
Amenities
7.05
The amenities were hit or miss, with the gym needing replacement and some aspects of the hotel feeling dated.
Value for Money
7.51
Overall, the value was seen as average compared to the expectations set by the hotel's ratings.
Food and Beverage
6.56
Breakfast options were described as basic and disappointing, affecting the overall satisfaction.
Overall Experience
7.43
An average experience with notable strengths in service and location, but weaknesses in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:43

Property Description

Luxurious Accommodation

Lotus Saigon Hotel, nestled in Ho Chi Minh City’s vibrant district, offers elegantly decorated rooms with modern amenities. Enjoy stunning city views and unwind in jacuzzi baths, ensuring a comfortable stay.

Convenient Facilities

From a rooftop swimming pool to a Health Club, guests can relax and rejuvenate during their stay. The hotel also provides convenient services like car rental and air ticket arrangements, ensuring a hassle-free experience.

Culinary Delights

Indulge in a gastronomic journey at Panorama Restaurant, offering a diverse menu of European, Asian, Chinese, and Vietnamese cuisine. With picturesque city views as your backdrop, savor delicious dishes in a captivating setting.

Experience luxury and convenience at Lotus Saigon Hotel - book your stay now for a memorable getaway.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Rooftop Pool: Closed from Monday, 26 June 2023 until Friday, 30 June 2023, inclusiveGuests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 700,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1391 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 7.43
H
Hung Tsang • family_with_children • tw
7
房間有一點舊裡面的電器一部分都不太正常
Pros:

游泳池不錯，小但可以接受因為市景不錯。早餐還可以，餐廳舒服。進飯店要爬樓梯員工會幫忙真好！床很舒服。

Cons:

訂的房間冷氣壞掉後來有安排讓我有可以的房間，房間算小。電梯很窄有奇怪的味道。我住兩晚第一晚半夜外面走廊有人大喊大叫很少，隔音不好外面車聲很大聲，我兩天都睡不好冷氣直接吹我的頭。洗澡的水龍頭不正常，吹風機不正常，洗臉台不正常，電視也不正常。

2026-07-25 • via Nuitee
R
Rafał • family_with_children • pl
9
2026-07-25 • via Nuitee
M
My Phuong • family_with_children • se
6
Ok men vi kommer inte att bo här igen
Pros:

Poolen var fin o utsikten var fint när vi åt frukost

Cons:

Frukosten kunde vara bättre

2026-07-23 • via Nuitee
T
The Khoa • couple • vn
5
2026-07-22 • via Nuitee
S
Stephane • family_with_children • re
10
Agréable séjour à Da Nang
Pros:

La proximité de la plage et des services, le personnel, la piscine et la chambre

Cons:

Rien

2026-07-21 • via Nuitee
P
Peter • solo_traveller • au
8
Too short, enjoyable
Pros:

Rooftop Pool very nice area ro relax. Breakfast was. most enjoyable

Cons:

No negatives for me

2026-07-20 • via Nuitee
A
annabelle • family_with_children • au
8
Value for money, pool is a secret Star and all staff very friendly and helpful.
Pros:

For the price, this hotel was fantastic. Nobody but us at the pool, which was on the roof and was genuinely amazing. Though not huge, buffet breakfast had all you need. The deck to eat on was also beautiful. The rooms were made well, dated but for a quick stay not an issue.

Cons:

There seemed to be not too many restaurants around, or street food. We surprisingly had to hunt some down. Our room lacked windows.

2026-07-17 • via Nuitee
R
RAYMOND • extended_group • gb
7
2026-07-16 • via Nuitee
C
Christy • solo_traveller • au
8
Great location, great staff.
Pros:

Location

Cons:

Faulty fridge

2026-07-15 • via Nuitee
A
Alyssa • solo_traveller • nl
1
Niet zoals het verwacht was
Pros:

Het zwembad

Cons:

Het ontbijt, de airco, de service, de kamer, het balkon, deposit vragen van 1000000 zonder dit van te voren aan te kondigen. Zeker niet 4 sterren waard

2026-07-15 • via Nuitee
B
Bruno • solo_traveller • fr
8
2026-07-15 • via Nuitee
L
Laia2107 • solo_traveller • es
5
2026-07-13 • via Nuitee
E
Ebrahim • family_with_children • au
10
2026-07-12 • via Nuitee
C
Cheyenne • couple • fr
2
Légendaire
Pros:

Le personnel était fort sympathique

Cons:

L’hôtel est vraiment vieillot, et les photos sont assez trompeuses. La porte de notre chambre était entrebâillée, laissant entrer toute la lumière du couloir.

L’ascenseur a fait du bruit toute la nuit, et l’isolation du balcon était inexistante, nous donnant l’impression de dormir dehors.

La salle de bain était mal aménagée, et il n’y avait pas de prise pour brancher un lisseur ou autre appareil.

2026-07-09 • via Nuitee
T
Tan Tuan • couple • fr
8
Pros:

Bon petit déjeuner, chambre confortable

2026-07-08 • via Nuitee
L
le hoang • couple • vn
8
2026-07-08 • via Nuitee
L
Lagger • extended_group • ch
3
Bof
Pros:

L’emplacement et la piscine

Cons:

Les équipements de la salle de bain sont tous défectueux

2026-07-04 • via Nuitee
B
Be • extended_group • us
8
2026-06-30 • via Nuitee
B
Be • extended_group • us
8
2026-06-30 • via Nuitee
C
Christian • couple • de
6
Für einen kurzen Aufenthalt im Zentrum der Stadt ganz gut zu gebrauchen.
Pros:

Der Pool auf dem Dach, der Service am Empfang.

Cons:

Das Frühstück war am dritten Tag sehr spartanisch, die warmen Speisen der Vortage wurden nicht mehr angeboten, wahrscheinlich weil das Hotel nicht mehr so stark belegt war, aber darunter darf ich als Gast licht leiden müssen.
Das Zimmer war vom Straßenlärm recht laut, da die Fenster nicht dicht schlossen, es roch bei längerer Abwesenheit (2-3 Stunden) recht muffig und feucht. Die Lichtsteuerung vom Bett aus war sehr gewöhnungsbedürftig und nicht zeitgemäß.
Insgesamt ist das Hotel in die Jahre gekommen.

2026-06-30 • via Nuitee