The Samuel Ryder Hotel St Albans, Tapestry Collection Hilton

Hotels
•
Tapestry Collection
8.4 (1835 reviews)
Ryder House, Holywell Hill , Saint Albans , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent central location
Friendly, helpful staff
Clean and comfortable rooms
Good bed comfort and room temperature
Secure/available parking for some guests
Cons:
Poor value for money for several guests
Parking often distant or full
Breakfast quality/selection inconsistent
Limited amenities (no minibar, no water in rooms, small/no lounge)
Noise issues in some rooms and at least one recurring fire alarm problem

Categories

Cleanliness
8.9
Multiple guests describe rooms and public areas as clean and modern; isolated comment about toiletries being half full but overall cleanliness is consistently praised.
Service
9.8
Staff repeatedly described as very helpful, friendly and attentive; one incident noted reception's handling of repeated fire alarm triggers but overall service sentiment is strongly positive.
Location
10
Near-universal praise for the central, convenient location — described as 'right in the middle of town' and ideal for sightseeing and walking to attractions.
Room Quality
8
Rooms often called comfortable with good beds and temperature control, but some reviewers noted small beds, basic fittings, noise from above and dated bathroom fixtures or poor mirror lighting.
Amenities
6.8
Consistent issues with parking availability/distance, lack of minibar/water in rooms, small/no lounge area and evidence of cost-cutting (half-full toiletries) — amenities are a weaker area.
Value for Money
6.5
Several guests feel the hotel is poor value for the price (explicit 'not good value for money' comments); price seen as high relative to room standard and some services.
Food and Beverage
8.2
Mixed feedback on breakfast: some praise for freshly made English and good options, while others report limited selection, poor taste and weak coffee from machines.
Overall Experience
9
Generally positive stays highlighted (comfortable, clean, excellent location, friendly staff) but marred for some by parking, breakfast quality, value concerns and isolated serious issues like repeated fire alarms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:42

Property Description

Historic Charm and Modern Comforts
The Samuel Ryder Hotel St Albans seamlessly blends historic charm with modern comforts, housed in an Edwardian building boasting a stunning stained glass dome and original fireplace.

Stylish Rooms and Convenient Amenities
Each room at the hotel is elegantly decorated in neutral tones and equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can enjoy free WiFi access throughout the property and take advantage of the 24-hour front desk and complimentary on-site parking.

Central Location and Nearby Attractions
Conveniently situated in the heart of St. Albans, the hotel is a short walk from St Albans Cathedral and the town centre. With easy access to local cafés, pubs, and attractions like the Roman Theatre and Harry Potter Studios, there's something for everyone to explore.

Experience the perfect blend of history and comfort at The Samuel Ryder Hotel St Albans - book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

8.4
Based on 1835 reviews
Cleanliness: 8.9
Service: 9.8
Location: 10
Room Quality: 8
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 8.2
Overall Experience: 9
T
Tania • couple • gb
7
Very good location
Pros:

Location & staff excellent

Cons:

Steps at front door.

2026-09-19 • via Nuitee
K
Kiran • couple • gb
10
2026-09-18 • via Nuitee
A
Andrew • solo_traveller • gb
10
I would definitely stay again
Pros:

Good. Staff only ok, not particularly friendly

Cons:

Above

2026-09-17 • via Nuitee
K
KatyD • couple • au
7
It served a purpose. Convenient location.
Pros:

Location is good. The room was well laid out even though it looked out on a brick wall. We didn't use any of the facilities there, restaurant or bar.

Cons:

Some staff were impressive in their indifference to our existence. They're in the wrong job. Parking is inconvenient across 3 locations and costly.

2026-09-16 • via Nuitee
N
Nicola • extended_group • gb
7
Pros:

Excellent location

Cons:

The cosy bar area

2026-09-15 • via Nuitee
C
Chris • couple • gb
6
We enjoyed our stay but thought it overpriced
Pros:

The best thing about the hotel is the location close to the Cathedral and the High Street. St Albans is a lovely city. The hotel was clean and comfortable but not exceptional. The staff were pleasant and helpful. The breakfast was good

Cons:

The only lounge was a quite small bar area. There was no information about facilities (e.g. breakfast times, room service, local restaurants) provided in the rooms either on paper or on the tv

2026-09-14 • via Nuitee
R
Roxanne • couple • gb
9
2026-09-14 • via Nuitee
S
Saeema • family_with_children • gb
5
Nice area but a little disappointing stay
Pros:

The location was good and the toiletries were nice.

Cons:

Unfortunately it was a very noisy night a lot ot people leaving and entering the rooms and the sound proofing is not great.
The bed linen and towels and rooms were a little tired and old. The bed was very springy and the pillows were not fluffy and comfortable. I thought it would have the Hilton touch but failed to see it .

2026-09-14 • via Nuitee
L
Luca • couple • ch
7
Super séjour mise à part les soucis de la chambre.
Pros:

La gentillesse du personnel était vraiment super.

Cons:

Il y avait malheureusement beaucoup de bruit à cause de la ventilation de salle de bain qui ne s’arrête jamais et un bruit d’onde d’interrupteur côté lit qui faisait du bruit non stop. J’ai dû d’ailleurs mettre un coussin pour atténuer le bruit.
Il n’y avait pas de frigo et les parois sont minces donc on entend tout.

2026-09-10 • via Nuitee
K
Karen • solo_traveller • ie
9
2026-09-07 • via Nuitee
G
Gillian • solo_traveller • gb
5
Extremely Underwhelming for the price I paid for 2 nights. A great pity as I have used this hotel when under different o
Pros:

The location was excellent.

Cons:

I had specifically asked for a high room with a walk in shower. Initially given 1 on lower ground floor with shower only accessible by stepping into the bath.
Immediately returned to reception & was met by miserable staff. Reluctantly found me a room with shower on lower floor. Very depressing decor & facilities right beside door to outside!!

2026-09-04 • via Nuitee
C
Candice • couple • gb
5
2026-09-02 • via Nuitee
S
Simon • solo_traveller • gb
6
Pros:

Reception staff were nice.

Cons:

Room was dirty, bed was old and creeky.

2026-09-01 • via Nuitee
R
Roger • couple • gb
9
We loved it here, ideal location.
Pros:

Room was superb and ideally located on ground floor. Very clean and spacious but could do with a few more coat-hangers.
Bar area was cosy with excellent service.
Breakfast was really good. Very tasty fresh cooked breakfast with help-yourself cereals and toast etc. Great service.

Cons:

Fortunately we were allocated a parking bay in the small Car park 1. It would have been a problem from the other car parks as I have a lung condition which makes walking far a problem.
Nothing more to add, it's a great place run by excellent attentive staff.

2026-08-31 • via Nuitee
T
Tony • couple • gb
7
Perfectly adequate but poor value for money. Expected niceties missing… poor coffee facilities, no bath robes, no body l
Pros:

Clean, comfortable

Cons:

Room extras missing. Value.

2026-08-30 • via Nuitee
N
Nicholas • solo_traveller • gb
8
Pros:

Staff were very good, especially at reception/ at the bar.

2026-08-29 • via Nuitee
P
Patrick • solo_traveller • gb
6
Ok
Pros:

Location

Cons:

The breakfast was the worst I’ve ever had in a 4star hotel. Shocking

2026-08-27 • via Nuitee
D
David • couple • us
10
Excellent stay
Pros:

Have stayed before, did not have breakfast as we have relatives close by.

Cons:

Wish there was more parking closer

2026-08-26 • via Nuitee
E
Eoin • extended_group • ie
10
2026-08-23 • via Nuitee
K
Kenneth • couple • ie
8
2026-08-19 • via Nuitee