Hotel New Ueno

Hotels
7.7 (1957 reviews)
Taito-ku Ueno 7-2-5 , Tokyo , jp
+81 3-3841-3221

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Massage services
Vending machine - drinks

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Internet connectivity issues

Categories

Cleanliness
7.85
The rooms are clean and well-maintained, making for a comfortable stay.
Service
8.31
Staff are friendly and accommodating, offering good service throughout the stay.
Location
8.85
Extremely convenient location just outside the station, which is highly praised by guests.
Room Quality
6.81
Rooms are decently maintained, although some issues with amenities like the flush were noted.
Amenities
7.34
Basic amenities were sufficient, although a public bath and additional outlets could enhance comfort.
Value for Money
7.8
Generally good value compared to other options in the area.
Food and Beverage
7.35
Breakfast was highly rated, though some would have liked more coffee options.
Overall Experience
7.32
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location
Located just a 1-minute walk from JR Ueno Station, Hotel New Ueno offers easy access to popular attractions like the National Museum of Western Art, Tokyo National Museum, and Ueno Zoo within a 10-minute walk.

Comfortable Rooms
The air-conditioned guestrooms are simply decorated and equipped with essential amenities including a flat-screen TV, mini fridge, and electric kettle. The en suite bathrooms feature a relaxing bath tub, hairdryer, and complimentary toiletries.

Additional Amenities
Hotel New Ueno provides complimentary bath salt, free Wi-Fi throughout the property, and a free-use internet PC in the lobby. Guests can also enjoy the convenience of an ice machine, travel magazines, and a Japanese-style breakfast at Uenotei dining room.

Experience convenience and comfort at Hotel New Ueno. Book your stay now!

Important information:

Children ages 0-5 years can stay free of charge when sleeping in an existing bed. Additional amenities will not be provided. Adult rates are applicable to children 6 years and older. Contact details can be found on the booking confirmation.

Please note that the hotel will undergo repair work on the exterior walls of the new building on the following dates/times: Approximately two months from May 11, 2026 Weekdays only / 9:00 AM - 5:00 PM. During this period, guests may experience some noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 1957 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.32
かさのば • solo_traveller • jp
8
2026-07-25 • via Nuitee
J
JUN • solo_traveller • jp
7
2026-07-24 • via Nuitee
K
keiyu • family_with_children • jp
8
期待通りで良かった。
Pros:

駅に近い。
和室で良かった。

2026-07-24 • via Nuitee
R
Rose • solo_traveller • us
6
2026-07-23 • via Nuitee
R
Rose • family_with_children • us
6
Ok place for a night to stay near the Shinkansen bit overall a hole in the wall.
Pros:

The location was great.

Cons:

The pictures are inaccurate. The rooms are very crammed and with a triple room there is zero room to move around. It seems like a safety issue when you cannot move around the room without running into something. The room was beat up with holes in the floor boards where they had been run onto.

2026-07-23 • via Nuitee
R
ron • solo_traveller • il
9
Pros:

מיקום מעולה, צוות נהדר - אדיב ושרותי. החדר לא גדול אבל נקי.

2026-07-22 • via Nuitee
A
AKIHIRO • solo_traveller • jp
6
2026-07-21 • via Nuitee
I
izumi • solo_traveller • jp
9
また来るね
Pros:

立地が最高。そしてスタッフさんが優しい、落ち着く。

Cons:

すこーし掃除が甘い。チェックインしてすぐの洗面台排水口に下の毛2本発見w

2026-07-21 • via Nuitee
眞也 • solo_traveller • jp
10
最高
Pros:

遅くのチェックインありがとうございました。

Cons:

ありません。

2026-07-20 • via Nuitee
R
Ryuya • couple • jp
10
最高
Pros:

上野駅からかなり近くでありながら、お値段、お部屋、朝ごはんのクオリティが総じて高かった。

Cons:

ない

2026-07-16 • via Nuitee
Y
yoshiyuki • solo_traveller • jp
7
2026-07-16 • via Nuitee
R
Reiko • solo_traveller • jp
8
2026-07-14 • via Nuitee
C
CHI YUNG • solo_traveller • hk
8
2026-07-13 • via Nuitee
F
fujio • solo_traveller • jp
10
利便性が最高です！
Pros:

上野駅から近かったのが最高！

Cons:

エレベーターホールをもう少し整頓すると良かった

2026-07-13 • via Nuitee
R
Ryan • solo_traveller • au
8
Pros:

Very good location. 2minute walk to a well connected railway station. Easy to get to from Narita.

Cons:

A little on the expensive side for rooms so small.

2026-07-12 • via Nuitee
M
Momoka • solo_traveller • jp
8
2026-07-10 • via Nuitee
K
Kaori • couple • jp
10
2026-07-10 • via Nuitee
K
Kento • solo_traveller • jp
8
2026-07-09 • via Nuitee
R
Rodney • solo_traveller • au
10
2026-07-08 • via Nuitee
C
Craig • solo_traveller • us
8
2026-07-01 • via Nuitee