Hotel New Ueno

Hotels
7.7 (1987 reviews)
Taito-ku Ueno 7-2-5 , Tokyo , JP
+81 3-3841-3221

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Massage services
Vending machine - drinks

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Internet connectivity issues

Categories

Cleanliness
7.85
The rooms are clean and well-maintained, making for a comfortable stay.
Service
8.31
Staff are friendly and accommodating, offering good service throughout the stay.
Location
8.85
Extremely convenient location just outside the station, which is highly praised by guests.
Room Quality
6.81
Rooms are decently maintained, although some issues with amenities like the flush were noted.
Amenities
7.34
Basic amenities were sufficient, although a public bath and additional outlets could enhance comfort.
Value for Money
7.8
Generally good value compared to other options in the area.
Food and Beverage
7.35
Breakfast was highly rated, though some would have liked more coffee options.
Overall Experience
7.32
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location
Located just a 1-minute walk from JR Ueno Station, Hotel New Ueno offers easy access to popular attractions like the National Museum of Western Art, Tokyo National Museum, and Ueno Zoo within a 10-minute walk.

Comfortable Rooms
The air-conditioned guestrooms are simply decorated and equipped with essential amenities including a flat-screen TV, mini fridge, and electric kettle. The en suite bathrooms feature a relaxing bath tub, hairdryer, and complimentary toiletries.

Additional Amenities
Hotel New Ueno provides complimentary bath salt, free Wi-Fi throughout the property, and a free-use internet PC in the lobby. Guests can also enjoy the convenience of an ice machine, travel magazines, and a Japanese-style breakfast at Uenotei dining room.

Experience convenience and comfort at Hotel New Ueno. Book your stay now!

Important information:

Children ages 0-5 years can stay free of charge when sleeping in an existing bed. Additional amenities will not be provided. Adult rates are applicable to children 6 years and older. Contact details can be found on the booking confirmation.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 1987 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.32
J
Junko • couple • jp
8
駅が近いのに安い！　スタッフの方も親切です！
Pros:

駅近のわりにお値段がやすかったです
周りに、食べるところやコンビニもあり便利でした

Cons:

同じビルにある居酒屋さんの客が、宿泊者専用エレベータに乗り込んできたこと（上に行くと言っても乗り込んできてちょっと怖かった　このヨッパライ達の問題なのですが・・）

2026-11-06 • via Nuitee
A
Ah Kim • family_with_children • sg
8
New Ueno Hotel
Pros:

The location is near the train station and Ameyoko Market.

Cons:

There is no coffee or tea during breakfast .

2026-11-06 • via Nuitee
T
Tingchien • solo_traveller • tw
5
Pros:

地點很好

Cons:

早餐沒有選擇。不是外國人吃的

2026-11-04 • via Nuitee
A
Asako • solo_traveller • jp
9
2026-11-04 • via Nuitee
C
Christen • couple • us
10
2026-11-03 • via Nuitee
F
Francesca • solo_traveller • it
10
2026-11-02 • via Nuitee
Y
Yuki • couple • jp
8
2026-10-30 • via Nuitee
C
Chaiyaporn • solo_traveller • us
8
2026-10-29 • via Nuitee
A
alexa • family_with_children • nz
6
Pros:

Location, bath

Cons:

View of concrete wall and room v v small.

2026-10-29 • via Nuitee
T
tabiski • family_with_children • my
7
Pros:

역에서 가까워서 좋았음

Cons:

다다미방이었는데 다다미 냄새가 조금 거슬림

2026-10-27 • via Nuitee
H
HITOSHI • couple • jp
7
滞在時間が短かったため、残念でした。
Pros:

駅に近い。

2026-10-25 • via Nuitee
K
Kyoko • solo_traveller • jp
5
Pros:

スタッフの人たちは親切だった。

Cons:

カップが1つ 汚れていた(すぐ取り替えてもらった)。
掃除は行き届いていたが 消臭剤の匂いが充満していて、かえって清潔感を損なっていた。

2026-10-19 • via Nuitee
T
Ting Jung • extended_group • tw
10
2026-10-16 • via Nuitee
I
ihara • solo_traveller • jp
10
2026-10-11 • via Nuitee
R
Rafal • solo_traveller • de
9
Good location, comfortable room.
Pros:

Close to Ueno station. Very friendly staff. Small but clean and functional room. Good breakfast, although only Japanese food offered.

Cons:

On the expensive side, presumably due to the location.

2026-10-08 • via Nuitee
英紀 • solo_traveller • jp
7
Pros:

和食の朝食がよかった。

Cons:

チェックイン後の外出して戻って来た時、チェーンがあり入れないと思ってしまった。

2026-10-07 • via Nuitee
W
Wataru • couple • jp
8
2026-10-07 • via Nuitee
M
mina • solo_traveller • jp
5
2026-10-07 • via Nuitee
Z
ZHENYU • couple • cn
8
2026-09-19 • via Nuitee
H
Hiromi • solo_traveller • jp
8
良かったここにきて。
Pros:

駅からすぐで、このお値段はびっくりでした。朝食今度お願いします。上野にきたらこちらを選びます。

Cons:

建ててすぐではないとは思いましたが老舗の感じでスタッフの方も丁寧に対応してくださり嬉しかった。

2026-09-19 • via Nuitee