Hotel New Ueno

Hotels
7.7 (1987 reviews)
Taito-ku Ueno 7-2-5 , Tokyo , jp
+81 3-3841-3221

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Massage services
Vending machine - drinks

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Internet connectivity issues

Categories

Cleanliness
7.85
The rooms are clean and well-maintained, making for a comfortable stay.
Service
8.31
Staff are friendly and accommodating, offering good service throughout the stay.
Location
8.85
Extremely convenient location just outside the station, which is highly praised by guests.
Room Quality
6.81
Rooms are decently maintained, although some issues with amenities like the flush were noted.
Amenities
7.34
Basic amenities were sufficient, although a public bath and additional outlets could enhance comfort.
Value for Money
7.8
Generally good value compared to other options in the area.
Food and Beverage
7.35
Breakfast was highly rated, though some would have liked more coffee options.
Overall Experience
7.32
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location
Located just a 1-minute walk from JR Ueno Station, Hotel New Ueno offers easy access to popular attractions like the National Museum of Western Art, Tokyo National Museum, and Ueno Zoo within a 10-minute walk.

Comfortable Rooms
The air-conditioned guestrooms are simply decorated and equipped with essential amenities including a flat-screen TV, mini fridge, and electric kettle. The en suite bathrooms feature a relaxing bath tub, hairdryer, and complimentary toiletries.

Additional Amenities
Hotel New Ueno provides complimentary bath salt, free Wi-Fi throughout the property, and a free-use internet PC in the lobby. Guests can also enjoy the convenience of an ice machine, travel magazines, and a Japanese-style breakfast at Uenotei dining room.

Experience convenience and comfort at Hotel New Ueno. Book your stay now!

Important information:

Children ages 0-5 years can stay free of charge when sleeping in an existing bed. Additional amenities will not be provided. Adult rates are applicable to children 6 years and older. Contact details can be found on the booking confirmation.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 1987 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.32
S
Sanae • solo_traveller • jp
7
2026-08-26 • via Nuitee
培宇 • couple • tw
9
Pros:

很安靜 ,離上野JR與地鐵入口很近, 不遠處旁邊有全家

Cons:

我住的是角落的兩床房 ,wifi速度普通, 只能看普通畫質的youtube ,看抖音直播偶爾會停一下, line第一天視訊會斷,語音正常 ,第2-4天比較好

2026-08-26 • via Nuitee
アサダ • solo_traveller • jp
5
良くも悪くも普通
Pros:

清潔感がありました。

Cons:

特別良かった点が無かったところが良くなかった点

2026-08-25 • via Nuitee
E
Eiko • solo_traveller • jp
8
まあまあ満足でした。
Pros:

奥の部屋だったのでよかった。
前の部屋は、バスルームの入り口が高くて上がるのが大変。
前のエレベーターから奥の部屋に行く廊下が、前は段差があったが今は緩いスロープになっていて楽だった。

Cons:

ベッド下の足元灯がつかなかった。

2026-08-22 • via Nuitee
Y
YUM IKO • couple • jp
8
古いけど、管理が行き届いてよかった
Pros:

スタッフの方が、とても温かい感じがして
居心地が良かった
駅、公園にも、近く便利だった

Cons:

特にない

2026-08-22 • via Nuitee
A
Akio • solo_traveller • jp
10
2026-08-21 • via Nuitee
T
TAIHO • solo_traveller • jp
5
2026-08-21 • via Nuitee
A
Akio • solo_traveller • jp
9
のんびりできた
Pros:

清潔感と朝食が美味しい

Cons:

ございません

2026-08-21 • via Nuitee
M
minoru • solo_traveller • jp
8
どこ行くのに便利
Pros:

静かで清潔

Cons:

外が見えない

2026-08-20 • via Nuitee
K
KIKUCHI • couple • jp
8
2026-08-19 • via Nuitee
R
Rina • family_with_children • jp
9
また泊まりたい
Pros:

とにかく立地が良い。和室の部屋も十分広く、なぜこれほど安いのかわからない。赤ちゃん連れで利用したらオムツ袋も頂けた。

Cons:

赤ちゃん連れにはお風呂場が狭いが、大人だけのシャワーなら問題なし。部屋の中の便所の清掃が足りてない様子だった。

2026-08-17 • via Nuitee
K
Kumika • couple • jp
10
2026-08-17 • via Nuitee
S
Satoshi • solo_traveller • jp
7
2026-08-16 • via Nuitee
鈴木 • solo_traveller • jp
8
2026-08-15 • via Nuitee
H
HSU • solo_traveller • tw
8
Pros:

早餐時間有點短，不適合睡覺太晚的人。地點蠻不錯的，房間雖小但五臟俱全，裡面走道放得下兩個大29吋行李。櫃台都人很好。地點很好。

Cons:

早餐時間久一點

2026-08-15 • via Nuitee
K
Kamioka • solo_traveller • us
9
Pros:

Amazing location. Right across from a major rail station. When its raining you appreciate how close the hotel is. Also alot of restaurants and family mart is open late at night so you have food and drinks available.

Cons:

Had to call the front desk to turn on my Ac initially so the place was hot when I got in.

2026-08-15 • via Nuitee
S
Shotaro • solo_traveller • jp
9
2026-08-13 • via Nuitee
Y
yumin • couple • cn
10
满意
Pros:

前台服务态度超级好

Cons:

网络

2026-08-13 • via Nuitee
Y
Yan • family_with_children • hk
8
It was a very warmth and blissful staying.
Pros:

Wonderful location easy access to Ueno park, I had a blissful walk in the morning. Lots of good food choices near by, easy access to transportation and different location. Staff are vert helpful and friendly. Welcome pack has chocolates, eye masks, sink care, delicious biscuits... really enjoyed the surprise treats. Bathroom is clean, shampoo and conditioner are high quality. Shower had the right power level, very comfortable. And really appreciated the shower is portable friendly for women. A lots of things can see the kindness and heart warmth of the hotel's approach to customer. very well considered.

Cons:

It is really lack of space, furniture is a bit old. It would be better to remove carpets and change to wooden or tails floor, it would make the hotel feel much more clean and sustainable.

2026-08-11 • via Nuitee
A
Akio • couple • jp
10
とてもアットホームなホテルでした。
Pros:

朝食がとても美味しかった

Cons:

全体的に古さを感じる建物ですが、細かな配慮があるのでよかった。

2026-08-11 • via Nuitee