Mercure Dalat Resort

Hotels
Mercure
9.8 (468 reviews)
03 Nguyen Du Street Ward 09 , Da Lat , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful surroundings
Great service
Comfortable accommodations
Cons:
Road crossing difficulty
Cleanliness concerns

Categories

Cleanliness
8.85
Some reviews mentioned cleanliness issues, impacting the score.
Service
10
Multiple reviews praised the kind and fast service.
Location
9.85
Beautiful countryside, though some mention crossing roads as an issue.
Room Quality
10
Rooms were noted as tidy, clean, and well-equipped.
Amenities
9.85
Amenities were not explicitly mentioned but implied to be good.
Value for Money
9.85
General satisfaction suggests good value for money.
Food and Beverage
10
Breakfast offerings were specifically mentioned as excellent.
Overall Experience
10
Overall very positive sentiment from nearly all reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:28

Property Description

Luxurious Accommodation:
Indulge in comfort and style at Mercure Dalat Resort, offering elegant rooms with modern amenities such as flat-screen TVs, free WiFi, and private bathrooms.

Scenic Surroundings:
Immerse yourself in the beauty of Da Lat with a stay at our resort, located near popular attractions like Dalat Flower Gardens, Xuan Huong Lake, and Yersin Park Da Lat.

Family-Friendly Facilities:
Enjoy a stress-free vacation with the whole family at Mercure Dalat Resort, featuring a children's playground and spacious rooms perfect for a relaxing getaway.

Experience the charm of Da Lat at Mercure Dalat Resort. Book your stay now for an unforgettable retreat.

Important information:

Please present the credit card used to make this reservation at check-in at the hotel. Please note, if you are booking on behalf of someone else, you must contact the hotel to arrange for third-party billing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LKA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    Children 12 years old stay for VND 1,100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 468 reviews
Cleanliness: 8.85
Service: 10
Location: 9.85
Room Quality: 10
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
D
DongHo family_with_children kr
7
Pros:

침실에 아이들이 잘 수 있는 이층 침대가 있어서 좋았습니다.

Cons:

식사가 서양인 입장에서의 메뉴 였던것 같았고, 욕실에 온수가 더 잘 나올 수 있게 했으면 좋을것 같아요.

2026-06-04 via Nuitee
P
Pham extended_group vn
10
Kỳ nghỉ tốt nhưng chưa trọn vẹn
Pros:

Lần thứ 3 mình quay lại resort, bởi vì mình thích nơi đây, nhân viên thân thiện, đặc biệt là bạn Nhung lễ tân, cảnh vẫn đẹp, vị trí tốt. Vẫn là điểm 10 cho sự xinh đẹp của Resort.

Cons:

Do mình đi group 4p, nhiều em bé đi cùng, nên mình có gọi lễ tân 1 lần khi đặt phòng thành công, note lại thông tin yêu cầu sắp xếp gần lễ tân và phát sinh 2 eb em bé, sẽ thanh toán lúc nhận phòng. Đặt phòng cũng gửi mail xin thông tin giờ tới, mình vẫn note lại thông tin và nhờ set up kỷ niệm ngày cưới. Tuy nhiên, khi tới nhận phòng mình lại không được set up giường, và lễ tân lại có thông tin??? Vậy việc khách hàng gọi tới yêu cầu qua điện thoại có action hay không, và gửi thông tin qua mail để xác nhận dịch vụ cũng không action và không có phản hồi lại? Rồi phải mất hơn 1 tiếng để cb phòng mới, do phát sinh EB, rồi yêu cầu Anniversary cũng ko được set up, gia đình lại bị xếp phòng xa nhà ăn do tt bị miss, nhà mình lại có nhiều em bé, ko tiện cho việc qua lại đường, nếu sx khu đằng sau. Bạn mình gọi tới 3 lần cho hơn 30’ xe điện để đi ăn, việc chờ này cũng thật sự lâu, khiến bạn không vui. Lần quay trở lại này, đã cố gắng sắp xếp cho trọn vẹn, tuy nhiên mọi thứ lại không tốt, khiến mình cảm thấy không hài lòng về dịch vụ. Mercure Đà Lạt sẽ không là nơi ưu tiên quay trở lại lần sau. Buffet sáng đồ ăn bị cắt giảm và không còn phong phú như xưa, đặc biệt là quây bánh, dù giá phòng đặt không hề rẻ.

2026-06-02 via Nuitee
T
TRAN HUNG extended_group vn
10
xuất sắc
Pros:

mọi thứ

Cons:

mọi thứ

2026-05-29 via Nuitee
H
Huy couple vn
10
2026-05-27 via Nuitee
D
Danh couple vn
4
Sẽ không đến lần thứ 2.
2026-05-19 via Nuitee
A
Ann couple us
10
2026-05-12 via Nuitee
T
Thanh couple vn
10
Tuyệt vời
Pros:

Không gian yên tĩnh , tràn ngập các loài hoa
Rất phù hợp nghỉ ngơi, tận hưởng tiết trời mát dịu của ĐL giữa mùa nắng nóng

2026-05-12 via Nuitee
A
Aleksandr couple ru
10
Это маленькая. , вкусная, чистая красивая Франция во Вьетнаме
Pros:

Все прекрасно))) вернусь

Cons:

Нет такого

2026-05-09 via Nuitee
T
Thị Thu Thuỷ couple vn
10
2026-05-08 via Nuitee
T
Trang extended_group vn
10
2026-05-08 via Nuitee
C
chongsb Couples Kuala Lumpur, Wilayah Persekutuan
10
One of the best resort I stay in Da lat
Pros:

Nice atmosphere. Well kept resort

2026-05-07 via Tripadvisor
T
Trần solo_traveller vn
10
2026-05-05 via Nuitee
N
NGOC MINH couple vn
10
Nếu bạn muốn tìm cảm giác thoải mái và được phục vụ chuyên nghiệp hay thử đến đây để trải nghiệm và bạn sẽ thấy thật thú
Pros:

Rất đẹp nhu Châu Âu, an ngon, sạch sẽ và chuyen nghiệp

Cons:

Khong có gì là khong thích

2026-05-02 via Nuitee
C
Chau solo_traveller vn
10
2026-05-01 via Nuitee
H
Hiệp family_with_children vn
8
Pros:

Sạch, đẹp

2026-04-29 via Nuitee
G
Giao Hy extended_group vn
10
2026-04-21 via Nuitee
P
peter solo_traveller au
7
2026-04-20 via Nuitee
A
Alexandra Saltirova solo_traveller bg
10
Pros:

Amazing decor,excellent facilities,polite staff always with smile and the best attention-our stay was like a dream.The flowers and the music make us to feel very romantic and fully relaxed.One of the best hotels we have ever been.
The breakfast was also a great enjoyment -such a beautiful place with nice view, so tasty and various.
Also something very important -the hotel is very quiet and everyone can enjoy perfect sleep.

Cons:

Nothing!

2026-04-20 via Nuitee
G
Greg solo_traveller us
10
2026-04-18 via Nuitee
P
p99ulf Family Weymouth, Dorset, England
10
Should be a five star ⭐
Pros:

This place is really something special!
The rooms and furnishings are top class, and the grounds immaculate.
We have stayed in some world class hotels over the years and can’t think of anywhere much better than this.
The staff are keen to help however the language barrier felt much more prominent than other places we have stayed during this trip. I think that’s possibly more an Accor thing though as we found this at other Accor resorts. Hardly worth mentioning though as English is not their first language and the majority of their guests seem to be Chinese or Russian. What they lacked in English skills they made up for in enthusiasm and hospitality.
The quality of the breakfast was much higher than my will power and it’s safe to say we left well fed.
We booked this as a four star resort but in our opinion it’s a Five star!
When we return this will be our hotel of choice

2026-04-17 via Tripadvisor