Best Western Plus Marina Gateway Hotel

Hotels
Best Western Plus
9.2 (1521 reviews)
800 Bay Marina Drive , National City , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
No breakfast included
Some noise from outside
Parking difficulties

Categories

Cleanliness
8.75
Mixed reviews; some rooms reported clean, but issues with service affecting cleanliness.
Service
9.99
Staff were praised for being friendly and helpful; high satisfaction overall.
Location
8.76
Some guests found it a bit far from the city center, though convenient.
Room Quality
9.71
Overall comfortable rooms with positive feedback on room amenities.
Amenities
8.74
Basic amenities provided, but some guests wanted breakfast options.
Value for Money
9.7
Good pricing for quality of stay; favorable comparison to other hotels.
Food and Beverage
8.25
No breakfast available; coffee service was appreciated.
Overall Experience
9.72
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:53

Property Description

Convenient Location near Downtown San Diego
Located just 10 minutes away from downtown San Diego, Best Western Plus Marina Gateway Hotel offers easy access to the city's vibrant attractions.

Comfortable Rooms and On-Site Dining
The guest rooms at our hotel are equipped with modern amenities like free WiFi, cable TV, refrigerator, and coffee machine. Indulge in American favorites at Goodies Bar and Grill, open for breakfast, lunch, and dinner.

Amenities for a Relaxing Stay
Enjoy our outdoor pool, fitness center, and business center during your stay. Take advantage of the free shuttle service, concierge desk, and on-site Kimball's Coastal Eatery for a convenient and enjoyable experience.

Book now for a memorable stay at Best Western Plus Marina Gateway Hotel.

Important information:

When booking more than 5 rooms or more, it is considered a group booking and different cancelation and prepayment policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1521 reviews
Cleanliness: 8.75
Service: 9.99
Location: 8.76
Room Quality: 9.71
Amenities: 8.74
Value for Money: 9.7
Food and Beverage: 8.25
Overall Experience: 9.72
L
Latrese solo_traveller us
1
Unfair treatment I was embarrassed and left there like I didn't matter and had to water money, time
Pros:

I booked the room and was told by staff once I arrived in Uber and dropped off they had no room and he lied and said he called and emailed me another ball faced lie. Needless to say a huge inconvenience.

Cons:

I booked the room and was told by staff once I arrived in Uber and dropped off they had no room and he lied and said he called and emailed me another ball faced lie. Needless to say a huge inconvenience.

2026-07-24 via Nuitee
C
C Grover solo_traveller in
10
Recommended
Pros:

Location, Ambience
Complimentary Coffee machine

Cons:

Nothing

2026-07-23 via Nuitee
J
John solo_traveller us
10
Great value. Clean rooms
Pros:

Spacious clean rooms. Great location. Good value

Cons:

Noting to report

2026-07-19 via Nuitee
D
Daniel couple us
10
2026-07-15 via Nuitee
E
Ehsan solo_traveller tr
9
2026-07-12 via Nuitee
T
TeMar couple us
10
2026-07-08 via Nuitee
D
Danielle family_with_children nz
8
Good spot for our San Diego stay. Restaurant next door was a bonus - very cool place .
Pros:

Had everything we needed for a family of five. The issues we encountered were minor, and we just didn’t let them stress us. Would recommend.

2026-07-07 via Nuitee
M
MARLENE extended_group us
8
Okay
Pros:

Nice location, hotel and the room is clean.

Cons:

No free breakfast unlike other Best Western Plus hotels.

2026-07-06 via Nuitee
F
Flor solo_traveller us
7
2026-07-06 via Nuitee
S
Silvia extended_group it
8
2026-07-06 via Nuitee
K
Karen family_with_children us
10
2026-07-05 via Nuitee
P
Perez solo_traveller mx
9
2026-07-02 via Nuitee
A
Angelica solo_traveller us
10
2026-07-02 via Nuitee
E
Emerson von der Goltz solo_traveller br
7
Not that bad but also not that great
Pros:

comfy beds, close to the trolley, which takes you to downtown fast

Cons:

windows not efficient in blocking all clarity in the morning

2026-07-01 via Nuitee
S
Shafiqullah family_with_children us
10
2026-06-28 via Nuitee
J
Joseph solo_traveller us
7
Pros:

It's clean and spacious

Cons:

No food at all
location is sketchy feeling

2026-06-27 via Nuitee
S
Scott extended_group us
8
2026-06-20 via Nuitee
P
PunpkinMcbride619 Family
10
Booking Here For Great Experience
Pros:

The BEST Birthday weekend staycation.!!!!! Top Tier Customer service, Huge Beautiful facility, latte machine, pool & spa, My 4th floor suite with balcony had nice view, 2 TVs with separate sitting area for visitors. If you are looking for rooms/space for large parties, they got you covered. There is restaurant Kimball's in same parking lot for food. Alfredo, Reyna, and Marisa took VERY good care of me 🫶🏿

2026-06-16 via Tripadvisor
M
Murillo family_with_children us
10
2026-06-16 via Nuitee
J
Jean solo_traveller fr
8
Pros:

L'emplacement, la chambre

Cons:

Les travaux à proximité de l'hôtel

2026-06-16 via Nuitee