Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3904 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
N
NATALIA couple es
6
Pros:

Bastante anticuado

Cons:

Mobiliario incómodo

2026-05-29 via Nuitee
P
Pierre couple be
8
Second séjour à Puerto de la Cruz
Pros:

Comme toujours l’accueil et l’emplacement sont au top.

Cons:

Le bruit comme l’autre fois

2026-05-29 via Nuitee
L
López extended_group es
7
2026-05-28 via Nuitee
E
Enriquemorao solo_traveller es
9
Pros:

La relación precio valor

Cons:

No tiene AC

2026-05-28 via Nuitee
M
maria isabel solo_traveller es
9
2026-05-27 via Nuitee
L
Leidy Lianet couple es
10
2026-05-27 via Nuitee
P
Pierre couple be
8
à la découverte de Puerto del Cruz
Pros:

L’emplacement parfait pour les voyageurs en bus et pour la proximité du centre

Cons:

Un peu bruyant

2026-05-26 via Nuitee
G
Gustavo 73 solo_traveller es
8
Pros:

La limpieza y el personal

Cons:

Las instalaciones un poco anticuadas

2026-05-26 via Nuitee
V
Vicente couple es
8
Pros:

Está muy céntrico y limpio.

2026-05-26 via Nuitee
I
Iván couple es
4
2026-05-25 via Nuitee
U
Urio solo_traveller it
4
2026-05-25 via Nuitee
M
Monica solo_traveller es
10
Pros:

La gente tanto los recepcionistas como la gente del bufete a cual mejor un encanto todos el tanto inmejorable

2026-05-25 via Nuitee
E
Emmanuele couple it
10
2026-05-25 via Nuitee
L
Laura couple ar
10
Perfecta!
Pros:

Excelente todo, muy buenas instalaciones, comodidad y servicios. Superó nuestras expectativas. Muy buen bufet y personal que lo atiende, si volvemos a la isla sin duda volverémos!

Cons:

Tal vez en verano fuera necesario un aire acondicionado

2026-05-24 via Nuitee
A
Antonio José couple es
10
Una muy grata sorpresa. Trato muy familiar y exquisito.
Pros:

El trato del personal. Muy amables, atentos y excelente servicio.

2026-05-24 via Nuitee
D
David couple es
10
2026-05-23 via Nuitee
F
Franc Francesco solo_traveller it
9
2026-05-22 via Nuitee
B
Brenda Carolina extended_group es
8
Pros:

Ubicación

Cons:

Mucho ruido de la calle, la habitación daba a la zona de calle

2026-05-20 via Nuitee
E
Elena solo_traveller es
9
Pros:

Esta muy bien y muy centrico

Cons:

Nada

2026-05-20 via Nuitee
F
Florin solo_traveller ro
8
2026-05-19 via Nuitee