Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3978 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
F
FRANCISCO solo_traveller es
5
2026-07-04 via Nuitee
G
Guacimara extended_group es
8
2026-07-03 via Nuitee
S
Sandra solo_traveller es
8
2026-07-03 via Nuitee
M
Manuel solo_traveller es
8
2026-07-03 via Nuitee
M
Mark couple nl
10
Amazing value for money hotel in the center of Puerto de la Cruz
Pros:

Amazing value for it’s money! Its cheaper than most offers on the Island and it’s a 3-star hotel, so don’t expect anything fancy. However, our room was very comfortable, we had a balcony and a large bathroom. We also had a half-board booked, and the food for breakfast and dinner was amazing. It’s not a very high variety of dishes, but everything was delicious and fresh. Drinks are as cheap as €2 per glass of wine. The staff was also very friendly and helpful. Very kind people. Cleaning services were good as well. We had a car with us for the whole duration of our stay, and there is a free public parking just 100 meters away from the hotel. Overall, for those who come to the island to explore it, rather than to stay at the fancy pool hotel and nearby beach, it’s an amazing option. Ourselves we were having breakfast early and leaving to explore the island by car, and were coming back around the end of dinner time

2026-07-02 via Nuitee
E
Elder solo_traveller es
10
Pros:

La simpatía que tenía el personal y un personal muy educado

Cons:

Bueno en la única pega que le puedo poner que el bar de recepción no estaba abierto pero por lo demás genial

2026-07-01 via Nuitee
S
Sarah solo_traveller gb
9
2026-06-30 via Nuitee
B
Borja José couple es
10
Pros:

En especial, la atención de las camareros del turno del desayuno buffet de la mañana. Muy cercanos, alegres, familiares y atentos

2026-06-30 via Nuitee
M
Mateusz solo_traveller pl
9
2026-06-30 via Nuitee
M
Manuel J couple es
3
Mala
Pros:

El trato

Cons:

La comida , muy básica , la piscina cerraba a las 6 de la tarde, y no haber aire acondicionado en habitaciones para mí es un hotel q está muy viejo y le falta cosas principales .

2026-06-29 via Nuitee
M
Maria Candelaria solo_traveller es
8
2026-06-29 via Nuitee
T
Teresa solo_traveller es
6
Pros:

Esta bastante céntrico

Cons:

Para coger el ascensor
Tienes que subir con la maleta una planta por las escaleras

2026-06-29 via Nuitee
M
Maria Candelaria solo_traveller es
8
2026-06-29 via Nuitee
R
Raul couple es
10
2026-06-28 via Nuitee
S
Stefano extended_group it
7
Rilassante
Pros:

Colazione e posizione

Cons:

Struttura poco moderna

2026-06-27 via Nuitee
G
Garboza Ochoa couple es
6
2026-06-27 via Nuitee
M
Mercedes couple es
9
Buena opción para pasar la noche en Puerto de la Cruz.
Pros:

La ubicación. Hay aparcamiento en los alrededores. El colchón es fantástico.

2026-06-27 via Nuitee
I
Ilona couple hr
8
Svakako za preporuku
Pros:

Odlična lokacija, u blizini ima svi sadržaje, besplatan gradski parking. Doručak izvrstan, osoblje ljubazno, hotel čist.

Cons:

Bilo bi poželjno da je soba ima klimu

2026-06-27 via Nuitee
S
Samuel solo_traveller es
7
2026-06-27 via Nuitee
G
Goya solo_traveller es
8
2026-06-26 via Nuitee