Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

7.7
Based on 4102 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
B
Borja • couple • es
1
2026-09-18 • via Nuitee
J
Jessica • couple • it
8
Pros:

Ottima posizione centrale anche se è difficilissimo trovare parcheggio struttura in generale buona camera

Cons:

Colazione abbastanza varia ma non entusiasmante

2026-09-17 • via Nuitee
E
Enrica • couple • it
7
L’hotel non era proprio recente ma sicuramente pulito. In camera Faceva molto caldo perché non girava aria, fortunatamen
Pros:

Colazione varia e a buffet

Cons:

Camera davvero piccola con una finestra scorrevole affacciata sul cortile interno cieco e una basculante in bagno.

2026-09-17 • via Nuitee
L
Laura • couple • es
5
2026-09-17 • via Nuitee
B
Brooks • solo_traveller • gb
8
2026-09-17 • via Nuitee
S
Simona • couple • ro
7
Overall a good experience.
Pros:

The staff has been exceptional and the location was near a lot of restaurants.

Cons:

Rooms in the basement were terrible.

2026-09-17 • via Nuitee
N
Nuria • couple • es
9
Volvería a repetir.
Pros:

La ubicación, el hotel está muy bien, un poco antiguo, pero bien, el desayuno y el personal, en especial Bea, que olvidé una pashmina y recordó perfectamente que era mía. Un sol

Cons:

El baño, estrecho, la bañera estaba atascada y el grifo muy viejo, apenas salía agua, me costaba mucho enjuagarme el pelo, las almohadas muy pequeñas. Tampoco podías tener las cortinas abiertas porque el hotel de enfrente estaba tan cerca que te veían perfectamente

2026-09-17 • via Nuitee
N
Nieves • family_with_children • es
10
Maravilloso pa desconectar
Pros:

Todo céntrico y las camas muy comodas y grandes

Cons:

El ruido de la cocina

2026-09-16 • via Nuitee
A
Ana • couple • es
5
2026-09-15 • via Nuitee
I
Iria • couple • es
8
2026-09-15 • via Nuitee
R
Raúl • solo_traveller • es
4
Pros:

El personal

Cons:

La habitación sin ventilación ni ventana a exterior

2026-09-15 • via Nuitee
C
Cris • solo_traveller • es
6
Pros:

Sus trabajadores , amabilidad y bien trato

Cons:

Colchones muy antiguos y la piscina deberían de preocuparse, aunque sea pequeña en pasarle la red que está algo sucia y dicho por muchos

2026-09-14 • via Nuitee
R
Rodriguez Trujillo • couple • es
8
Pros:

El trato del personal es muy cercano y profesional, desde la bienvenida en la recepción hasta en la zona del desayuno. El servicio de limpieza excelente, la habitación estaba muy limpia, así como, el hotel en general. Es un hotel muy céntrico, sin grandes lujos, pero con excelente calidad-precio.

2026-09-14 • via Nuitee
A
Alvarez • couple • es
7
2026-09-14 • via Nuitee
M
Maria del Mar • solo_traveller • es
7
Pros:

El servio de los empleados de comedor sin duda

Cons:

La comida y que está viejito

2026-09-14 • via Nuitee
M
Maria • solo_traveller • es
9
Pros:

El trato personal

2026-09-13 • via Nuitee
R
Romero • solo_traveller • es
8
Pros:

La atención del personal y la limpieza

Cons:

No hay aire acondicionado. Sé pasa un calor horrible por las noches y es difícil descansar. Hay un ventilador que no sirve de mucho. No hay nevera en la habitación, y la televisión no funcionaba, no había señal en ningún canal.

2026-09-13 • via Nuitee
F
Farrelle Ariane • couple • it
10
2026-09-13 • via Nuitee
G
Giulia Spinosa • solo_traveller • it
8
Pros:

Colazione e cena a buffet abbondanti, varie e buona la cucina. Staff molto disponibile, è stato possibile anche fare colazione prima dell'orario quando abbiamo avuto necessità di uscire presto per delle escursioni. La camera era essenziale ma pulita.
La posizione era buona facile raggiungere le strade principali e muoversi anche a piedi verso il centro della città.

Cons:

Piscina esterna un po troppo piccola, ma non affollata. Non c'è un parcheggio privato ma nelle zone adiacenti e facile trovare parcheggio gratuitamente.

2026-09-13 • via Nuitee
M
Maria Macarena • couple • es
10
Estupenda
Pros:

La ubicación El personal la limpieza el bufé todo estupendo

Cons:

Que no tiene aire acondicionado y las ventanas dan para el bufé y no tienes intimidad

2026-09-12 • via Nuitee