Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 4004 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
M
Mayerling Gabriela • couple • es
10
2026-07-25 • via Nuitee
P
Paula • couple • es
4
Pros:

La limpieza.

Cons:

La habitación que nos tocó conectaba con un patio y a partir de las 6:00 de la mañana se escuchaba el ruido de la cocina. Dos trabajadores comenzaron a discutir y era imposible descansar.

2026-07-24 • via Nuitee
R
Romero Mogollón • solo_traveller • es
9
Pros:

Una estancia agradable. Cercano a la zona centro del pueblo y de fácil acceso.
Sin duda lo mejor ha sido el trato recibido por Beatriz en el comedor, persona muy agradable y cercana, de las que quieres ver todos los días.

Cons:

Nuestras habitaciones no eran como en las fotos pero supongo que dependía de la ubicación dentro del hotel.

2026-07-24 • via Nuitee
M
Moises • solo_traveller • es
6
2026-07-23 • via Nuitee
W
wendy • solo_traveller • es
8
2026-07-22 • via Nuitee
P
Patricia • solo_traveller • es
10
Estancia acogedora.
Pros:

La atención del personal y el buffet super variado .

Cons:

Todo perfecto.

2026-07-22 • via Nuitee
A
Alejandra • solo_traveller • es
5
2026-07-21 • via Nuitee
L
Laura • couple • es
9
2026-07-21 • via Nuitee
M
María Alejandra • solo_traveller • es
8
Hotel céntrico ideal para conocer la ciudad
Pros:

Ubicación ideal para caminar por el centro de la ciudad y conocer bonitos rincones. Variedad de restaurantes, tiendas, transporte público, taxis, farmacia...

Cons:

Nos dieron una habitación que daba a una calle muy transitada y al ser un hotel tan céntrico tiene el inconveniente de los ruidos de tráfico, camión de basura, personas hablando por la calle

2026-07-20 • via Nuitee
I
Imo • solo_traveller • es
8
Cons:

Poco gel pa dos noches, mejor un difusor

2026-07-19 • via Nuitee
O
Olga • extended_group • es
7
Pros:

Muy bien la ubicación y él servicio estupendo

Cons:

Él no tener aíre acondicionado en la avitacion, demasiado calurosa

2026-07-19 • via Nuitee
I
Imo • solo_traveller • es
8
Cons:

La individual quizás es un poco pequeña, y la cantidad de gel para dos noches fue escasa, pero la habitación doble mejor

2026-07-19 • via Nuitee
H
Herve • couple • fr
8
Bon séjour mais bruyant
Pros:

Le déjeuner et la piscine et la chambre avec balcon

Cons:

Manque de volets ou des stores contre le soleil
Le bruit

2026-07-18 • via Nuitee
P
Paulina • solo_traveller • pl
10
2026-07-17 • via Nuitee
M
Miguel Angel • couple • es
10
2026-07-17 • via Nuitee
H
hernandez • solo_traveller • es
6
Pros:

El personal en general

Cons:

La habitación

2026-07-17 • via Nuitee
F
francisco marcial • solo_traveller • es
8
2026-07-17 • via Nuitee
A
Antonio • solo_traveller • es
10
2026-07-16 • via Nuitee
D
Diaz Dorta • family_with_children • es
8
2026-07-16 • via Nuitee
D
Deborah • couple • es
10
Pros:

El gran trato del personal, sobretodo el de recepción del turno de noche, profesional, agradable y con una buena atención.

2026-07-16 • via Nuitee