Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noisy rooms
Uncomfortable bed

Categories

Cleanliness
8.88
Standard quality for this hotel tier.
Service
9.85
Super nice and friendly staff, very helpful and welcoming!
Location
9.39
Location was great; close to many good restaurants and in a safe area.
Room Quality
8.34
The bed was awful and very uncomfortable for a side sleeper.
Amenities
9.37
Great breakfast offerings and charming historic decor.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
9.38
Das Frühstück war außergewöhnlich gut; a fantastic breakfast experience!
Overall Experience
9.55
A delightful stay with good atmosphere and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:00

Property Description

Luxurious Boutique Hotel in the Heart of Cape Town

Roof-Top Jacuzzi Pool: Relax and unwind in our rooftop jacuzzi pool with stunning views of the city.

Unique Room Experiences: Each room at Cape Heritage Hotel offers a unique atmosphere, from teak ceilings to luxury bathrooms, ensuring a memorable stay.

Ideal Location: Explore the vibrant street life and attractions of Cape Town with ease, as we are situated in the elegant Heritage Square, close to top restaurants and popular landmarks.

Experience the perfect blend of luxury and convenience at Cape Heritage Hotel. Book your stay now for an unforgettable Cape Town getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

9.2
Based on 824 reviews
Cleanliness: 8.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
J
jb • couple • fr
10
Pros:

Clean and spacious accommodation.
Good and Generous breakfast (both buffet and a-la-carte).
Well located in central Cape Town (5-mins walk from Bo-Kaap area).

Cons:

Hotel is located in a lively area (bars-restaurants), as a result the noise from the street can be heard until late at night.
Minor comment for hotel management consideration: our breakfast order was mixed-up with other customers order, which caused quite some delay on the overall service. Better attention to the order sequence should be considered.

2026-10-16 • via Nuitee
G
Gale • extended_group • gb
10
Excellent
Pros:

Location
Excellent breakfast and very comfortable room s

Cons:

Nothing

2026-10-15 • via Nuitee
L
Lara • solo_traveller • au
10
Love Cape Heritage Hotel, will definitely return.
Pros:

Love Cape Heritage Hotel, very accessible to everywhere we were visiting. Also the staff went above and beyond to help me when I was sick!

Cons:

There isn’t anything that I didn’t like.

2026-10-14 • via Nuitee
M
Marc • couple • za
10
2026-10-11 • via Nuitee
R
Rob • couple • nl
10
Value for money hotel right in the city center
Pros:

Excellent location and comfortable room. The breakfast was more than excellent and staff was super friendly. We had a late flight and we could use our room as late as we wanted. Really exceptional!!

Cons:

Nothing

2026-10-09 • via Nuitee
A
Angela • extended_group • au
9
it’s a great hotel in a great location.
Pros:

The staff were extremely friendly and helpful, it’s a great hotel in a great location. Any concerns were handled promptly, without hesitation. The staff are knowledgeable about Cape Town and we’re always willing to give advice.

2026-10-09 • via Nuitee
J
Julienne • solo_traveller • nl
9
2026-09-19 • via Nuitee
I
Isabel • couple • gb
9
2026-09-19 • via Nuitee
L
Lynda • solo_traveller • za
9
Very happy
Pros:

Everything

Cons:

Nothing

2026-09-19 • via Nuitee
F
Francis • couple • gb
10
This is an exceptional hotel in the heart of Cape Town with great facilities and truly wonderful staff who looked after
Pros:

Great location and lovely facilities and wonderful staff.

Cons:

Nothing

2026-09-17 • via Nuitee
C
Christian • solo_traveller • ch
9
Pros:

Der bewachte Parkplatz ist ein paar Schritte um die Ecke. Wir wurden sehr freundlich empfangen, am Abend konnten wir den Hot Pot auf der Dachterrasse geniessen. Das Frühstück ist fein mit leckeren Omlett und frischen Obst. Jederzeit kann ich das Hotel weiter empfehlen.

Cons:

Ich habe keine Mängel zu beklagen.

2026-09-16 • via Nuitee
M
Maureen • couple • ca
10
Our second time here and it will not be our last!
Pros:

It is a beautiful heritage building with the most beautiful wide plank wood floors. Our room was lovely and the customer service is excellent. I needed a medicul consultation. The hotel arranged one for us and a very competent and leasant doctor arrived at our hotel room within 35 minutes. The air conditioning works well and the hotel supplies ear plugs for rooms facing Bree Street.

Cons:

The only issue is the water in our room takes a long time to heat up - allow extra time!

2026-09-16 • via Nuitee
L
Louis • couple • za
10
Fantastic stay!
Pros:

Excellent customer service, well situated. Very tasty breakfast.

Cons:

Parking a bit steep to pay additionally.

2026-09-14 • via Nuitee
M
Marco • solo_traveller • it
9
Pros:

Struttura eccellente, in edificio storico curato benissimo anche nell'arredamento. Staff molto competente e disponibile. Comodo il servizio di navetta dall' aeroporto e di deposito bagagli. Posizione eccellente per raggiungere le principali mete del centro città anche a piedi.

Cons:

Il bagno cieco a vista dalla camera, con vetro satinato, per gusto personale non gradisco.

2026-09-14 • via Nuitee
M
Maíra • solo_traveller • br
10
Pros:

Amamos a hospitalidade dos funcionários, sempre mto solícitos. O café da manhã e excelente, a cama era muito boa e a localização e ótima

Cons:

Estava um pouco barulhento pq havia reforma em um dos quartos

2026-09-14 • via Nuitee
L
Lisa • extended_group • us
10
2026-09-13 • via Nuitee
L
Lisa • extended_group • us
10
The place is wonderful, especially the staff
Pros:

Lovely accommodation in a great location. Incredible, warm, gracious, helpful, professional staff. We stayed here 3 times, once in an apartment and twice in the hotel rooms.

Cons:

Depending where your room is located, you might be disturbed by street noise

2026-09-13 • via Nuitee
B
Brenda • solo_traveller • us
10
A historic location and beautifully designed rooms, this is an excellent hotel in Cape Town.
Pros:

This hotel is ideally located in a central, historic district of Cape Town, and the staff and facilities are wonderful. The concierges were exceedingly helpful, pleasant, and always eager to be of service. We loved eating breakfast in the lovely art-filled dining room, with the full spread of juices, breads, cheeses and coffee. Our rooms were so comfortable, with spacious bathrooms and downy beds. The little library at the front is a delight. What a great travel experience, we loved our time at Cape Heritage Hotel!

Cons:

none

2026-09-13 • via Nuitee
T
Takashi • solo_traveller • jp
9
快適でした。
Pros:

スタッフの応待がとても良かったです。
古い建物だと思われますが清掃が行き届いて清潔でした。
設備やアメニティもしっかりしてて、フカフカのバスローブが気持ち良かったです。
近くに料理店が多く、滞在中は食事に困りませんでした。

Cons:

ウォーターフロントまでは少し距離があります。

2026-09-11 • via Nuitee
C
Claudio • couple • it
8
Bellissima sosta
Pros:

Posizione ottima per raggiungere le principali attrazioni di Cape Town, area con molti ristoranti, comodo parcheggio molto vicino. La camera ampia e silenziosa. Personale gentile e disponibile.

Cons:

Nulla

2026-09-09 • via Nuitee