Oaks Nelson Bay Lure Suites

Hotels
Oaks Hotels & Resorts
8.4 (3209 reviews)
20 Tomaree Street , Nelson Bay , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent location
Clean rooms
Good value
Cons:
Insufficient seating in rooms
Pool was green
Noisy air conditioning
Too many stairs

Categories

Cleanliness
8.05
The rooms were mentioned as clean and organised.
Service
9.05
Staff at reception went above and beyond, providing helpful and friendly service.
Location
9.05
The location is described as excellent and very convenient.
Room Quality
8.05
Rooms were clean and comfortable, with a nice design.
Amenities
8.05
Basic amenities provided; however, reviewer noted missing convenience items.
Value for Money
8.05
Good value mentioned due to location and quality of stay.
Food and Beverage
8.45
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.45
Good experience overall, with a comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:56

Property Description

Luxurious Self-Contained Apartments
Oaks Nelson Bay Lure Suites, nestled in the heart of Nelson Bay, provides spacious and modern one and two bedroom apartments with full kitchen facilities, offering a home away from home experience.

Relaxing Amenities and Facilities
Guests can unwind and make the most of their stay by enjoying the sunny decks, solar heated lap pool, children’s wading pool, barbecue area, and beautifully landscaped gardens available at the hotel.

Convenient Location
Situated within walking distance of the pristine waters of Port Stephens, the marina, as well as a variety of restaurants and shops, Oaks Nelson Bay Lure Suites offers the perfect blend of relaxation and convenience for your holiday getaway.

Book your stay now and indulge in a luxurious experience at Oaks Nelson Bay Lure Suites!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that cash is not an accepted form of payment, and you must present a valid credit card upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that daily room cleaning is not included in the rate. Cleaning services can be purchased at any time during the stay. Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.

When booking more than 4 rooms, different policies and additional supplements may apply.

Oaks Lure now has an EV charger (for a fee) for guest use only. It is within our secure basement and key access is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.4
Based on 3209 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.45
Overall Experience: 8.45
B
Beth solo_traveller gb
9
2026-05-21 via Nuitee
M
Michaela couple au
10
Looking forward to returning already
Pros:

friendly staff, quiet rooms, great access

Enjoyable sunrises and sunsets on the balcony and great to have a kitchenette for nights in.

Cons:

Location is JUST a little out of "town" but still 100% walking distance.

2026-05-18 via Nuitee
T
terence solo_traveller au
8
Pros:

The views

The bed

Cons:

Plumbing needs attention

Stairs

2026-05-18 via Nuitee
P
Patrick family_with_children au
10
Clean rooms and good location
Pros:

Great location free wifi

Cons:

It was good

2026-05-17 via Nuitee
J
Joanne couple au
7
Good location but could do with an update
Pros:

Walking distance to Main Street and clubs. Apartment very spacious

Cons:

Lounge needed a good clean and furniture old.

2026-05-17 via Nuitee
J
Jazmin couple au
6
Overall, we enjoyed our stay and appreciated the convenient location and friendly staff, despite a few issues with acces
Pros:

I liked that the property was in a convenient location close to the shops. The views and location on top of the hill were nice, although it may be less suitable for people unable to walk longer distances. Due to the bad weather we ended up driving most places, but overall I liked how close the property was to nearby amenities.

The staff were also kind and helpful throughout our stay. They contacted us a couple of days before arrival to confirm our booking and provide information about check-in, which was appreciated and made the process feel organised and welcoming. On arrival, staff introduced themselves and were friendly and approachable, which helped create a positive first impression of the property.

The elevators were also very fast and convenient, making it easy to get around the property efficiently.

Cons:

We did not like how loud the bathroom exhaust fan was, as it automatically switched on with the light and could not be turned off separately. It became quite disruptive, especially at night or during early mornings.

We also found there were far more stairs throughout the property than expected. While we were aware there would be stairs leading up to the room, we did not realise there were also multiple sets of stairs throughout the hotel corridors and walkways. This made carrying luggage quite difficult and would likely be challenging for anyone with mobility issues, young children, heavy bags, or anyone who struggles with stairs in general.

We also found the bedding did not appear fully clean on arrival, with noticeable yellow stains on the bedding.

The underground parking was also quite steep to enter and exit. Access required swiping a card at the gate, however the buzzer and card reader were positioned very close to the boom gate, making it a little awkward to access safely. Drivers with larger or longer vehicles may need to be particularly careful when entering and exiting the car park

2026-05-17 via Nuitee
S
studdert couple au
7
2026-05-17 via Nuitee
G
Gary solo_traveller au
8
Spacious apartment, good value for money. Would stay here again.
Pros:

Customer service from Carol on the reception desk was outstanding. Easy check-in process, spacious apartment, within an easy walk to the Nelson Bay town centre.

Cons:

Nothing really.

2026-05-16 via Nuitee
J
John couple au
8
2026-05-15 via Nuitee
N
Noh solo_traveller au
6
2026-05-15 via Nuitee
D
Diana couple au
9
A comfortable stopover. Highly recommend.
Pros:

Lifts to rooms. Easy walk to great food restaurants. Enjoyed the room size comfy mattress and hot showers. Could open windows for free air.

Cons:

Hot chocolate sachets would be appreciated for non coffee drinkers.

2026-05-12 via Nuitee
A
AMUCHE family_with_children au
8
Highly recommended. Close to the major spots . Had an awesome stay.
Pros:

Room had a great view. Lots of amenities in our apartment including coffee machine and pods. Iron and ironing board in every room. Lots of kitchen appliances and items.

Cons:

We didn’t get a booking that included cleaning (not their fault) . So we had to clean our apartment ourselves the whole time we were there.
Pool wasn’t heated and front desk closes early.

2026-05-12 via Nuitee
H
Heidi couple au
5
Not terrible but did not blow me away
Pros:

Location

Cons:

A bit run down , sloppy

2026-05-11 via Nuitee
S
Sophie couple au
7
2026-05-11 via Nuitee
L
Lia solo_traveller au
8
2026-05-10 via Nuitee
R
Ravi solo_traveller au
7
Good value for money
Pros:

Location

Cons:

Plugs for charger

2026-05-10 via Nuitee
M
Manu extended_group es
9
Fantástico
Pros:

Muy bonito, cómodo y espacioso

Cons:

Nada

2026-05-09 via Nuitee
L
Lesley couple au
7
Pros:

Proximity to marina and shops

2026-05-09 via Nuitee
M
Megan family_with_children au
8
Cons:

The pool was out of service during ur stay which was disappointing

2026-05-09 via Nuitee
F
Francis solo_traveller au
10
2026-05-08 via Nuitee