Comfort Suites Kelowna

Hotels
•
Comfort Suites
8.4 (1117 reviews)
2656 Highway 97 North , Kelowna , CA
+1 877-456-5770

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable beds and quiet rooms
Good location and parking
Pool and agreeable amenities
Good value for money
Some reports of very clean and modern rooms
Convenient sitting area in rooms
Breakfast praised by several guests
Cons:
Cleanliness issues (sheets/duvet not changed, dirty toilet, dirty room at check-in)
Breakfast inconsistent or limited; some called it terrible
Hot tub out of order on arrival
Wooden cutlery replacement criticized
Slip in bathtub causing injury and slow follow-up from staff
Poor sound insulation / noise from cars or nearby rooms
Busy breakfast with little left to eat at times
Occasional distance from Kelowna (location comment)

Categories

Cleanliness
6.3
Mixed signals: several guests praised cleanliness, but multiple reports of unclean rooms (sheets/duvet not changed, dirty toilet), a dirty room at check-in, and a slip in the bathtub indicate notable cleanliness and safety concerns.
Service
9.4
Generally very positive: staff repeatedly described as friendly and helpful, early check-in accommodated and upgrades given; a few incidents (slow follow-up on an injury report, no proactive outreach) lowered the score slightly.
Location
9
Strong location feedback: easy to find, good parking, close to restaurants and shops; one comment noted the hotel is somewhat distant from Kelowna but overall location considered very good.
Room Quality
8.3
Mostly positive: comfortable beds, quiet rooms, and useful sitting areas; tempered by issues like poor sound insulation, occasional unclean rooms, and a reported slippery bathtub incident.
Amenities
8.6
Good amenities overall: pool cited as fun and facilities described as great by some guests. Downgrades include a hot tub being out of order on arrival and the switch to wooden cutlery noted by multiple guests.
Value for Money
9
Frequently noted as good value: several reviews explicitly called out the hotel as good value for the price and great value overall.
Food and Beverage
7
Mixed to negative: some guests praised a plentiful, good breakfast, but numerous comments cite limited or terrible breakfast options, busy service leaving little choice, and complaints about wooden cutlery and small selection.
Overall Experience
9.6
Generally positive overall: many guests say they'd stay again, feel welcomed, and rate the stay as excellent; recurring issues with cleanliness and breakfast slightly reduce an otherwise strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities
Featuring a hot tub, indoor pool with a waterslide, and daily breakfast with a waffle station, Comfort Suites Kelowna offers a touch of luxury for every guest.

Modern Comforts
Each room is equipped with a flat-screen cable TV, microwave, refrigerator, work desk, and coffee maker. The recharge station with USB ports and electric outlets ensures your devices stay powered throughout your stay.

Convenient Location
Located just minutes away from Gyro Beach Park and Kelowna Golf & Country Club, our hotel offers the perfect blend of relaxation and recreation for your getaway. Experience comfort and convenience at Comfort Suites Kelowna - book your stay now!

Important information:

For Pet Friendly rooms availability, please call the Property directly, Booking.com Customer Service will not be able to assist with this request. Please note there will be a $25 CAD per night per pet fee.

Please call the property direct to arrange your Airport Shuttle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

8.4
Based on 1117 reviews
Cleanliness: 6.3
Service: 9.4
Location: 9
Room Quality: 8.3
Amenities: 8.6
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9.6
C
Christian • family_with_children • ca
9
2026-10-30 • via Nuitee
D
Darrell • family_with_children • ca
10
2026-10-30 • via Nuitee
D
Denise Doug • couple • ca
9
Thank you to the staff
Pros:

Clean, friendly, met all our needs

2026-10-27 • via Nuitee
K
Khan • family_with_children • us
3
it had ruined the just of my vacation I was in pain all the time until I got home and saw a doctor
Pros:

Breakfast was ok never used the pool

Cons:

I stayed one night took shower at night and slipped and fell in bathtub. Reported to staff next morning. They just told me they will report . No one reached out from this place until end of week and nothing since

2026-10-26 • via Nuitee
C
Chris • family_with_children • ca
10
2026-10-26 • via Nuitee
H
Hamni • couple • ca
8
2026-10-25 • via Nuitee
A
andrea • solo_traveller • ch
10
2026-10-22 • via Nuitee
K
Ka Yin • couple • hk
10
2026-10-17 • via Nuitee
O
Owens • couple • ca
10
Would definitely stay there again.
Pros:

The room was very quiet and the bed very comfortable. It was great to have a sitting area in the room so we didn't have to sit on the bed to watch TV. The breakfast was also very good, plenty of choice.

Cons:

No complaints at all.

2026-10-15 • via Nuitee
C
Carrie • family_with_children • ca
9
2026-10-15 • via Nuitee
O
Olson • solo_traveller • us
9
Good
Pros:

Break fast great

Cons:

All good

2026-10-14 • via Nuitee
M
Mélanie • couple • ca
9
2026-10-13 • via Nuitee
M
Marnix • couple • be
9
2026-10-12 • via Nuitee
D
Debra • couple • us
10
2026-10-11 • via Nuitee
D
david • family_with_children • ca
7
2026-10-09 • via Nuitee
N
Nadine • solo_traveller • ca
8
2026-10-09 • via Nuitee
A
Adelaja • couple • ca
9
2026-10-09 • via Nuitee
D
Danny • solo_traveller • ca
7
Cons:

Wooded spoons and forks for price of hotle

2026-10-08 • via Nuitee
D
Durocher • family_with_children • ca
9
I'd go there again, but Im from Ontario. So maybe in a couple of years.
Pros:

It was nice, easy to find, and air conditioned. It was hot in the valley those days.

Cons:

Our room was a little dirty when we checked in, so the staff very kindly switched us to another (clean) room. No friction.

2026-10-08 • via Nuitee
A
Amanda • family_with_children • ca
8
2026-10-08 • via Nuitee