Swiss-Belhotel Papua

Hotels
•
Swiss-Belhotel
9 (75 reviews)
Pusat Bisnis Jayapura, Jl.Pasifik Permai , Jayapura , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location with sea views
Clean and spacious rooms
Cons:
Issues with cleanliness (mold)
Breakfast quality needs improvement
Inconsistent food availability

Categories

Cleanliness
8.21
Concerns about mold and unclean conditions in some areas.
Service
9.68
Staff were friendly and attentive across multiple reviews.
Location
9.72
Fantastic sea view and convenient location highlighted in several reviews.
Room Quality
9.17
Rooms were reported clean and spacious, but with some issues related to the carpet.
Amenities
8.7
Amenities generally good, but concerns about the breakfast quality.
Value for Money
9.16
Pricing noted as high in some reviews for what was received.
Food and Beverage
7.71
Mixed feelings about food quality and variety in the restaurant.
Overall Experience
9.68
Overall positive experience with some specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:28

Property Description

City-Center Luxury

Luxurious Rooms and Amenities
The well-decorated rooms at Swiss-Belhotel Papua offer ensuite bathrooms, a mini-bar, air conditioning, and satellite TVs for a comfortable stay. Guests can enjoy a fitness center, outdoor pool, and onsite massage room for relaxation and leisure.

Dining and Entertainment
Indulge in international and Indonesian cuisine at Cartenz Swiss Cafe, and unwind with cocktails and live music at Matoa Lounge. The hotel's prime location also provides easy access to a nearby shopping mall with a children's playground.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Swiss-Belhotel Papua now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DJJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 550,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 75 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.68
W
Wolfgang • solo_traveller • de
8
2026-06-13 • via Nuitee
G
Guest • solo_traveller • au
7
Pros:

Great location, attentive friendly staff, a bit over priced for what was offered. The food was okay, but not great.

2026-06-02 • via Nuitee
6
667safirar • Family
10
Good view
Pros:

Good view.. Food and respect for the reception

2026-05-27 • via Tripadvisor
Y
yasmienn2026 • Business
10
Mrs yasmien
Pros:

Love the ambience, very nice to stay here for long time. Will be back soon!

2026-05-23 • via Tripadvisor
B
Brendon Moweya • solo_traveller • pg
10
My overnight stay at Swiss Bell Hotel
Pros:

Hotel room is clean and complimentary drink available at the front desk and water in the room.
Staff members were very attentive and helpful.

2026-05-13 • via Nuitee
U
U9272WFwilliamr • Business
10
Best hotel in jayapura!
Pros:

Best hotel in jayapura so far! Nice services.

2026-05-09 • via Tripadvisor
R
RetnaP5 • Business
10
Wonderfull
Pros:

The room was fantastic! It was very clean, quiet, and had a wonderful atmosphere. The decor was stylish and the view from the balcony was a great bonus. 10/10 would recommend!

2026-04-02 • via Tripadvisor
E
ekon552 • Business
10
Good fibes and good food
Pros:

Good location , good food ad good view

2026-02-26 • via Tripadvisor
R
Road29512969000 • Business
6
Not what i expected from 4 star hotel
Pros:

House keeping a bit late sometimes and the carpet smells

2026-02-19 • via Tripadvisor
W
wiinnaa • Business • Jakarta, Java
10
Nice experience
Pros:

Good location and nice view nice room

2026-02-19 • via Tripadvisor
J
jarlatj • Family
10
Sangat memuaskan
Pros:

This is one of the best hotels I've ever stayed in
And This is one of the best hotels I've ever stayed in

2026-02-14 • via Tripadvisor
T
Traveler52223169311 • Solo travel
10
Great service and facilities
Pros:

Cool hotel friendly staff would recommend everyone to stay in this property. Located in a very strategic location close to mall, and many minimarkets

2026-02-02 • via Tripadvisor
J
jonathanwU5778EZ • Solo travel
10
Best hotel ever i’ve seen
Pros:

Feeling good, the hotel so comfortable, best hotel of my life with good condition and good breakfast, the customer service in the hotel is the best

2026-01-27 • via Tripadvisor
D
Donald • family_with_children • us
8
Pleasant. Will likely stay again.
Pros:

The view and the pool

Cons:

The food service was somewhat slow

2026-01-21 • via Nuitee
I
Irakleitos • extended_group • gr
10
Best hotel in Papua
Pros:

After a terrible experience at the best western in jayapura this hotel here was a relief, great staff, great facilities and probably the best location to be in Jayapura. Great stay

Cons:

Pool not as in photos, no seating

2026-01-19 • via Nuitee
U
U9708DKscottp • Family
10
Stayed for 10 days we enjoyed it so much
Pros:

Great location. Good food. Friendly staff. Will come back. My kids love the pool and it was very close to where we needed to be. They even did great with the airport pickup and drop off.

2026-01-14 • via Tripadvisor
8
87Henry • family_with_children • de
8
2026-01-05 • via Nuitee
J
Judith • family_with_children • us
7
Ok for a 1, 2 night stay, not longer
Pros:

The staff was friendly, I had a balcony with a view that was nice.

Cons:

The restaurant. Slow, cold, terrible food. Overpriced compared to nearby properties.

2025-12-24 • via Nuitee
C
Camper11366701290 • Friends getaway
10
Review
Pros:

Best hotel in Jayapura, Papua❤️

Thank You Swiss-Belhotel Jayapura for the best service. I will come back and visit again

2025-12-14 • via Tripadvisor
R
ruthpT8532ZM • Friends getaway
10
Excellent Stay and Outstanding Service
Pros:

Excellent stay! The room was clean, comfortable, and well maintained. The staff were friendly, professional, and always helpful. The location was convenient, and the atmosphere was calm and welcoming. Everything met my expectations, and I truly enjoyed my stay. I would definitely return and highly recommend this hotel to others.

2025-12-13 • via Tripadvisor