Lancaster Court Hotel

Hotels
6.6 (849 reviews)
204 Sussex Gardens , London , gb

Facilities

Parking
Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Contactless check-in/check-out
Shared stationery like menus, pens are removed
Process in place to check health of guests
See all facilities

Review Highlights

Pros:
Strategic location
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Cleanliness issues
Room quality concerns
Missing amenities

Categories

Cleanliness
4.99
Some reviews indicated issues with cleanliness, including damp smells and dirty conditions.
Service
7.97
Overall positive sentiment about the staff being friendly, helpful, and welcoming.
Location
8.51
Multiple reviews highlighted the great location, particularly its proximity to public transport and central areas.
Room Quality
4.95
Concerns about room conditions such as outdated furnishings and uncomfortable bedding.
Amenities
5.99
Mention of missing amenities like a water dispenser and issues with air-conditioning.
Value for Money
7.45
Mixed feelings, with some considering it good value given the location, while others felt it was elevated in price.
Food and Beverage
6
No specific mentions about food or beverage quality, so assigned standard rating.
Overall Experience
6.97
Generally positive experience mixed with significant concerns about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Prime Location in Central London
Nestled in the heart of London, Lancaster Court Hotel offers easy access to major attractions like Paddington Station and The Serpentine, ensuring a memorable stay for guests.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every room at Lancaster Court Hotel, equipped with a desk, flat-screen TV, plush bed linens, and towels for a relaxing stay.

Nearby Popular Attractions
Explore nearby landmarks like Madame Tussauds and Royal Albert Hall, just a short distance away from the hotel, making it an ideal choice for travelers looking to immerse themselves in the vibrant city of London.

Book now for an unforgettable stay at Lancaster Court Hotel in the bustling city of London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 849 reviews
Cleanliness: 4.99
Service: 7.97
Location: 8.51
Room Quality: 4.95
Amenities: 5.99
Value for Money: 7.45
Food and Beverage: 6
Overall Experience: 6.97
S
Syed couple gb
1
Worst beds and worst possible cleaning bad smelling rooms overall waste of money with worst sleeping experience.
2026-06-06 via Nuitee
K
Karina solo_traveller gb
8
2026-06-06 via Nuitee
C
Christian solo_traveller gb
1
Pros:

Location

Cons:

£100 deposit was unexpected and a huge inconvenience

2026-06-04 via Nuitee
S
Stéphane solo_traveller fr
7
Très sympa.
Pros:

Bien placé, propre, rapport qualité prix.

Cons:

Chambre très chaude, pas d’ascensseur.

2026-06-03 via Nuitee
R
Rob solo_traveller gb
8
Quiet comfortable hotel to stay in. It is basic but for a quiet, friendly stay in a convenient location it was more than
Pros:

Close to where I needed to be and easily accessible. Room
Although basic was clean, quiet, more than enough room for a stay for a couple of nights if needed.

Cons:

Needs some modernisation and for things like TV’s to work if fitted in room

2026-06-01 via Nuitee
T
Tania couple gb
8
Convenient well priced for Paddington
Pros:

Convenient for Paddington
Small single room but fine for staying in London -
V hot night so needed fan on all night -grateful it was provided

Cons:

No complaints - would stay there again

2026-05-31 via Nuitee
E
Emma family_with_children gb
8
Pros:

Location was really good. Friendly staff. Nice room.

Cons:

Having to pay a £100 holding fee that I didn't know about until getting to the hotel. It comes back a few hours after checking out though.

2026-05-31 via Nuitee
K
Kis solo_traveller gb
6
Pros:

Great location

Cons:

No pressure I shower,100£ demage deposit

2026-05-30 via Nuitee
陽一 solo_traveller jp
9
2026-05-24 via Nuitee
B
Bjørnar solo_traveller no
8
Good location, friendly staff
Pros:

Tjhed location

Cons:

only steps, no elevator

2026-05-24 via Nuitee
A
Ayaka solo_traveller jp
5
移動のための簡易滞在。他の口コミからも期待はしてなかったのですが、壁が薄すぎて気持ちかわいい全く落ち着かなかった。まあまあとする。
Pros:

パディントン駅から近いこと。ケンジントンガーデンの近くで雰囲気と周りの環境が良い。
有料で早めにチェックインさせてくれた。また、チェックアウト後に13時までは荷物を無料で預かってくれた。

Cons:

部屋に掛け布団はありません。冬は寒いかもしれない。
部屋が狭いのと、扉のすぐ横が廊下のため、物音がすごく聞こえる。だれかが通るたびに物音が聞こえてくるため、安心して眠れない。

2026-05-24 via Nuitee
S
Solomon extended_group ng
8
No too bad
Pros:

It was easily accessible to transport services.

Cons:

No lift. No breakfast

2026-05-21 via Nuitee
H
Harish solo_traveller gb
1
AVOID STAYING HERE
Pros:

Only thing is that its close to Paddington tube station

Cons:

Hotel staff do not read instructions. Unhelpful. I
Stayed for one night, checked in late and i requested them to give me a room close to ground floor due to mobility issue and they gave me a room on third floor. Stairs are horrible, no escalator or lift. Hotel id outdated and old fashioned. When you shut the door, you can hear noises from corridors and rooms
Bathroom is tight and shower is horrible. Low water pressure - it will be quicker to wash using wash basin
Not recommended and wont book again. Avoid at all cost. There will be other budgted hotel than this. I have complained to travel agent for a refund. Waste of money

2026-05-19 via Nuitee
D
Diaz solo_traveller us
10
2026-05-16 via Nuitee
S
Simone extended_group ch
9
2026-05-16 via Nuitee
N
Niamh solo_traveller ie
8
2026-05-13 via Nuitee
D
Diana solo_traveller co
5
Cómodo vs precio pero no es el mejor lugar low cost
Pros:

Tiene muy buena ubicación

Cons:

La cama era muy incómoda y el olor era a húmedo

2026-05-12 via Nuitee
I
Isabel Morais Pereira family_with_children pt
5
2026-05-11 via Nuitee
C
Carole solo_traveller ie
10
Pros:

Hotel was immaculately clean and staff were very friends. 2 min walk to Paddington tube

Cons:

Room was very small but really wasnt an issue as we were only in it to sleep

2026-05-09 via Nuitee
M
Mana solo_traveller jp
8
パディントン駅の近くにコスパよく滞在
Pros:

とにかく駅から近い。フロントが24時間あいていて、スタッフがフレンドリー。部屋に電気ポットと無料のコーヒー・お茶がある。大きめのクローゼットがついている。

Cons:

エレベーターが無い。4階(日本の5階)の部屋もあるため、荷物が多い方にはおすすめできません。清潔ですが建物と設備は古いので、床がギシギシ鳴る。タオルは1枚のみ。テーブルが無いし洗面台も狭めで、コンパクトかつ最低限という感じです。

2026-05-05 via Nuitee