Lancaster Court Hotel

Hotels
6.6 (905 reviews)
204 Sussex Gardens , London , GB
+44 20 7402 8438

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Non-smoking throughout
Private parking
Designated smoking area
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Strategic location
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Cleanliness issues
Room quality concerns
Missing amenities

Categories

Cleanliness
4.99
Some reviews indicated issues with cleanliness, including damp smells and dirty conditions.
Service
7.97
Overall positive sentiment about the staff being friendly, helpful, and welcoming.
Location
8.51
Multiple reviews highlighted the great location, particularly its proximity to public transport and central areas.
Room Quality
4.95
Concerns about room conditions such as outdated furnishings and uncomfortable bedding.
Amenities
5.99
Mention of missing amenities like a water dispenser and issues with air-conditioning.
Value for Money
7.45
Mixed feelings, with some considering it good value given the location, while others felt it was elevated in price.
Food and Beverage
6
No specific mentions about food or beverage quality, so assigned standard rating.
Overall Experience
6.97
Generally positive experience mixed with significant concerns about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Prime Location in Central London
Nestled in the heart of London, Lancaster Court Hotel offers easy access to major attractions like Paddington Station and The Serpentine, ensuring a memorable stay for guests.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every room at Lancaster Court Hotel, equipped with a desk, flat-screen TV, plush bed linens, and towels for a relaxing stay.

Nearby Popular Attractions
Explore nearby landmarks like Madame Tussauds and Royal Albert Hall, just a short distance away from the hotel, making it an ideal choice for travelers looking to immerse themselves in the vibrant city of London.

Book now for an unforgettable stay at Lancaster Court Hotel in the bustling city of London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 905 reviews
Cleanliness: 4.99
Service: 7.97
Location: 8.51
Room Quality: 4.95
Amenities: 5.99
Value for Money: 7.45
Food and Beverage: 6
Overall Experience: 6.97
D
Diego Jojoa • solo_traveller • co
10
Pros:

Localización amabilidad del personal

Cons:

Todo perfecto

2026-09-19 • via Nuitee
M
Montengro • solo_traveller • it
4
Migliorabile e di molto.
Pros:

Lo staff gentile e disponibile.

Cons:

La camera in un sottoscala, era terribile, tanta polvere dentro e dietro il termosifone e tra i tubi, piena di umidità fredda e cattivo odore di muffa. Il letto si sprofondava al centro, scomodo. Spazi davvero imbarazzanti. Nemmeno un mobile per poggiare le cose, lo zaino dovuto utilizzare per terra. Una stanza da ostello pagata come una stanza di albergo da 3-4 stelle…

2026-09-17 • via Nuitee
F
frederic • couple • fr
8
Conforme à la description
Pros:

Emplacement au top bus métro restaurant

2026-09-16 • via Nuitee
V
Van • family_with_children • gb
4
2026-09-14 • via Nuitee
G
GAYAN • couple • zm
5
Not recommended for someone with two laggages
Pros:

Central location

Cons:

My room was in 4th floor. No lift. Stairs are very narrow. No support staff to carry bags.

2026-09-12 • via Nuitee
L
Lucy • solo_traveller • gb
6
Never again.
Pros:

Stinking hot attic room. Arrived from Australia and was way too hot to sleep. No fan. Had to have cold showers through the night

Cons:

Heat

2026-09-11 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

good location. luggage storage was fine although it was out in the open (was watched though). staff was very friendly

2026-09-10 • via Nuitee
A
Aladisa • solo_traveller • ae
10
Pros:

I like the room clean an spacious, easy access nice hyde park ,sussex park. Near church staff very helpfull.house keeping always refresh the room ,Special thanks to lily all staff helpfull .the hotel always fully book i would like to extend my stay but unfortunately i have to book earlier. The have many room option
..

Cons:

Everything is ok nothing to complain.

2026-09-07 • via Nuitee
K
Kayte • couple • us
7
Expensive due to location, but nothing fancy. Altogether a good stay and at an excellent location.
Pros:

Couldn’t be a better location for traveling to London. Not a far walk at all to a lot of great travel destinations and a short walk away from the train station. Staff were friendly and professional. Never a nicer staff. Happy they provided fans, tea, and Nescafé in my room.

Cons:

This was a good hotel, but it wasn’t fancy. You get what you pay for.

2026-09-07 • via Nuitee
D
diaz • solo_traveller • gb
10
Fantastic location! I really enjoyed il recommend it to everyone
Pros:

Location

Cons:

Everything was fine

2026-09-04 • via Nuitee
C
Coombs • solo_traveller • gb
7
2026-08-28 • via Nuitee
T
Thomas • family_with_children • at
9
Pros:

Einfaches Hotel in perfekter Lage!

2026-08-28 • via Nuitee
G
Gudrun • solo_traveller • is
8
2026-08-27 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Great staff

Cons:

Nothing

2026-08-23 • via Nuitee
A
Ali • solo_traveller • tr
7
2026-08-22 • via Nuitee
A
Alberto • solo_traveller • es
8
2026-08-20 • via Nuitee
D
Daniel • family_with_children • gb
4
Staff are lovely, but imo, the pictures on here, are slightly misleading.
Pros:

Location was excellent. Exactly what we wanted.

Cons:

The room wasnt as per photos. Very cramped family room. Doors were hard to open for kids as they hadnt been trimmed to fit over carpets. Room was also in the lower ground floor, and room was extremely hot. The window, which looked put on the basement stairs, had a small bathroom lock across to hold it shut, and bars in front of it, whilst sleeping, i had to move any reachable items out of the way and sleep next to.it, as my kids were a bit worried someone woukd try reach through. Also meant, that when we left the room for dinner, anybody could open that window, given the tiny lock. Also, paid £45 for parking outside the property. When pulling up to check in, i left my back wheel over the neighbouring hotels car park, went in my hotel and they advised me to move my vehicle alightly forward, as other guests have had tickets. This took all of 3 minutes. Woke up to a ticket for £100, the hotel were amazinh tbh, and gave me all the help to get it appealed, but still have to qait for an outcome. Be careful to only park directly outside.

2026-08-18 • via Nuitee
M
Michaela • solo_traveller • cz
4
Dostačující ubytování na jeden, nanejvýš dva dny
Pros:

Lokalita super, blízko nádraží a metra

Cons:

Velice skromné vybavení, postrádala jsem jakýkoliv odkládací a úložný prostor, v koupelně nebylo kam si co položit, postel tvrdá, byla jsem v 6.patře bez výtahu, takže pro mě náročné

2026-08-17 • via Nuitee
R
Ruth • couple • ch
6
Gute Lage, kein Lift
Pros:

Die Lage ist gut Nähe des Paddington Bahnhofs

Cons:

Kein Lift im Hotel und wir mit grossem Rucksack bei 32 Grad im 5. Stock!

2026-08-15 • via Nuitee
N
Natalie • solo_traveller • ie
7
Pros:

Staff were great from first nght , really friendly and gave us information of what was around us .

Cons:

Was a bit of an un usual request for the key to be held back as we left premises , we never heard of that and were a bit un easy but thankfully all was good and nothing taken . As you hear many stories of hotels entering and taking property . Room is exceptionally small for a triple bedroom , toilet had a smell every morning ,window didnt open and there is no privacy with a half drawn curtain ! Zero air con other than a fan !
Did not know there was no elevator , had we had a lot of luggage we wouldve strugged alot .

2026-08-13 • via Nuitee