Lancaster Court Hotel

Hotels
6.6 (894 reviews)
204 Sussex Gardens , London , gb
+44 20 7402 8438

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Non-smoking throughout
Private parking
Designated smoking area
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Strategic location
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Cleanliness issues
Room quality concerns
Missing amenities

Categories

Cleanliness
4.99
Some reviews indicated issues with cleanliness, including damp smells and dirty conditions.
Service
7.97
Overall positive sentiment about the staff being friendly, helpful, and welcoming.
Location
8.51
Multiple reviews highlighted the great location, particularly its proximity to public transport and central areas.
Room Quality
4.95
Concerns about room conditions such as outdated furnishings and uncomfortable bedding.
Amenities
5.99
Mention of missing amenities like a water dispenser and issues with air-conditioning.
Value for Money
7.45
Mixed feelings, with some considering it good value given the location, while others felt it was elevated in price.
Food and Beverage
6
No specific mentions about food or beverage quality, so assigned standard rating.
Overall Experience
6.97
Generally positive experience mixed with significant concerns about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Prime Location in Central London
Nestled in the heart of London, Lancaster Court Hotel offers easy access to major attractions like Paddington Station and The Serpentine, ensuring a memorable stay for guests.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every room at Lancaster Court Hotel, equipped with a desk, flat-screen TV, plush bed linens, and towels for a relaxing stay.

Nearby Popular Attractions
Explore nearby landmarks like Madame Tussauds and Royal Albert Hall, just a short distance away from the hotel, making it an ideal choice for travelers looking to immerse themselves in the vibrant city of London.

Book now for an unforgettable stay at Lancaster Court Hotel in the bustling city of London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 894 reviews
Cleanliness: 4.99
Service: 7.97
Location: 8.51
Room Quality: 4.95
Amenities: 5.99
Value for Money: 7.45
Food and Beverage: 6
Overall Experience: 6.97
L
Lucy • solo_traveller • gb
8
Pros:

The staff were lovely, it's a really cute hotel in a brilliant location

Cons:

Nothing

2026-07-25 • via Nuitee
S
Scott • couple • us
4
If they can get hot water in the shower I’d stay again.
Pros:

I liked the location and the price.

Cons:

There was no hot water in room 51.

2026-07-19 • via Nuitee
H
Helen • couple • ca
8
Small hotel. Spotless, so clean. Lovely helpful staff
Pros:

Staff were lovely. Spotless.

Cons:

Size of rooms and heat of room.

2026-07-17 • via Nuitee
O
Olly • extended_group • gb
5
It was ok…exactly what I paid for.
Pros:

It’s was basic, I knew this when booking. It was exactly what I thought it would be.

Cons:

Even though it was basic. There are things which I was disappointed with. Due to no air con (I knew the didn’t have them) the room had fans which we could plug in one worked the other did not work as well. The room needs a touch up walls are dirty, carpet is dirty, shower covered in limescale. Other then that I had decent time

2026-07-15 • via Nuitee
N
Nicole • solo_traveller • us
9
London stay
Pros:

Staff was friendly and helpful with any issues.

Cons:

Nothing, staff was great and helped us get into another room after a water issue.

2026-07-14 • via Nuitee
M
MARIA BELEN • solo_traveller • ar
10
cuarto amplio, baño comodo , un placard
Pros:

ubicacion incomparable, a 2 cuadras de estacion de tres, con todas las conexiones de subte. Super tranquilo a la noche a media cuadra lleno de lugares donde ir a comer , oferta gastronomica increible, seguro de dia y de noche.

Cons:

las escaleras para subir con la maleta son incomodas, sin enchufes en la mesa de luz, una sola luz intensa en la habitación, incomodo para leer de noche.

2026-07-13 • via Nuitee
S
Sam • extended_group • gb
3
Ok - very overpriced for the quality
Pros:

Good location. Good WiFi. Friendly staff

Cons:

Rooms very tatty. Weird threatening signs on the wall about damaging things - when it’s already pretty banged up. No key to get in, but only one receptionist so if they need to do anything you are stuck outside.

2026-07-09 • via Nuitee
T
Tina • couple • gb
5
Would stay again but not in room 51
Pros:

Location was great for Hyde Park

Cons:

The room was very small and extremely hot

2026-07-07 • via Nuitee
S
Sofia • solo_traveller • fi
5
2026-07-07 • via Nuitee
M
Martina • family_with_children • it
9
2026-07-06 • via Nuitee
T
Tim • couple • gb
8
Enjoyable.
Pros:

Great location, clean, friendly staff.

Cons:

Decor a bit tired.

2026-07-04 • via Nuitee
S
Shanice • couple • gb
9
2026-06-30 • via Nuitee
T
Trevor • family_with_children • gb
4
Overall disappointed and well overpriced
Pros:

Location

Cons:

Staff not very helpful and carpark price extortionate

2026-06-29 • via Nuitee
D
Danilo • extended_group • it
4
2026-06-29 • via Nuitee
A
Alisha • solo_traveller • gb
5
Pros:

The staff were nice

Cons:

Beds uncomfortable like cardboard, rooms were dirty beds and walls had stains on them, bathroom wasnt the cleanest either.

2026-06-29 • via Nuitee
M
Mel • solo_traveller • au
8
Pros:

Friendly staff and massive room

Cons:

No aircon

2026-06-29 • via Nuitee
P
Pierluigi Cova • solo_traveller • it
8
2026-06-28 • via Nuitee
S
Samiya Sinan • solo_traveller • om
3
2026-06-28 • via Nuitee
E
Emma • solo_traveller • ie
6
Pros:

The location is perfect for what we needed . Bed was comfortable and clean .

Cons:

Our room was on the 4th floor , alot of stairs and no lift . It happened to be a heat wave in london when we stayed and the room was unbearable with the heat , no aircon just a fan . VERY small room .

2026-06-28 • via Nuitee
L
Lucy • solo_traveller • gb
6
Pros:

Great location, friendly staff and clean

Cons:

Nowhere to hang wet towels

2026-06-27 • via Nuitee