Country Inn & Suites by Radisson, Asheville West near Biltmore

Hotels
Country Inn & Suites by Radisson Americas
8.4 (2106 reviews)
1914 Old Haywood Road , Asheville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great breakfast options
Convenient location
Cons:
Issues with room maintenance
Noisy visitors
Limited vegan breakfast options

Categories

Cleanliness
8.18
Guests mentioned the rooms were clean, but there were some issues with the bathroom maintenance and dirty AC unit.
Service
8.75
Staff were described as friendly and accommodating, although some inconsistencies were noted.
Location
8.69
The hotel is conveniently located near restaurants and the interstate, which guests appreciated.
Room Quality
8.24
Rooms were generally nice and comfortable, though some guests reported issues with noise and maintenance.
Amenities
8.37
Breakfast is described as good, but options could be more extensive, particularly for dietary restrictions.
Value for Money
8.33
Guests felt it was worth the money spent, despite some minor issues.
Food and Beverage
8.28
Breakfast received mixed reviews for variety but was considered generally good.
Overall Experience
8.35
Overall, guests enjoyed their stay and would return, though there were some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:04

Property Description

Convenient Location near Biltmore Estate

Comfortable Rooms with Added Luxury

Business and Fitness Facilities Available

Experience the charm of Asheville at the Asheville West Country Inn & Suites by Radisson, located just 7 miles from the historic Biltmore Estate. Indulge in a daily breakfast, relax by the seasonal outdoor pool, and enjoy amenities like free Wi-Fi and flat-screen TVs in every room. Upgrade to a suite with a spa bath for extra luxury. Take advantage of the business center, meeting facilities, and fitness center during your stay. With its proximity to UNC Asheville and the city center, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note trucks and trailers cannot be parked on site.

Guests must be at least 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2106 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.69
Room Quality: 8.24
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.28
Overall Experience: 8.35
R
Rene couple us
10
The room is spacious, clean. The staff is very friendly. The breakfast was vey good as well.
Pros:

Very clean, comfortable

2026-07-04 via Nuitee
E
Elen solo_traveller ee
8
2026-07-04 via Nuitee
L
Lodico solo_traveller us
10
2026-07-04 via Nuitee
E
Enlow couple us
9
Pros:

Friendly

Cons:

There was a bug in our bathtub in the morning

2026-07-04 via Nuitee
E
Emily family_with_children us
9
Pros:

Breakfast was excellent. The room was large and very clean. Great facilities and friendly and helpful staff.

2026-07-03 via Nuitee
W
Wanda couple us
8
Cuidado con sus tarjetas de créditos y verifiquen todo antes de hacer check out
Pros:

Todo muy limpio y grande y muy buena ubicación

Cons:

Me hicieron un cargo no autorizado a mi tarjeta yo ya había pagado la estadía por Booking.com y ellos me la cobraron a mi tarjeta otra vez si mi permiso, Booking los llamo y les dijo que ellos tenían el dinero en una tarjeta virtual en sistema y ellos aún así no me dieron mi rembolso ahora estoy tratando que el banco me devuelva

Además tenían el mismo desayuno todos los días estuve 6 días y todos los días fue exactamente lo mismo y no tenían nada de proteína y siempre estaba vacío así fueras a las 7:45 y empezaba a las 7:30

Y los del counter muy amargados solo una rubia que no se su nombre ella fue muy amable en medio de la 4ta noche el aire se dañó y ella muy amable nos asignó otro cuarto y eran ya las 2am

2026-07-03 via Nuitee
L
Louisa couple us
9
Fun visit to see our grandchild.
Pros:

Clean and convenient

Cons:

We were pleased with our visit.

2026-07-02 via Nuitee
K
Kelly solo_traveller us
10
2026-07-02 via Nuitee
J
Jason couple us
8
2026-07-02 via Nuitee
S
Shaquita solo_traveller us
10
2026-07-01 via Nuitee
S
Shaquita couple us
10
2026-07-01 via Nuitee
A
Amber couple us
5
Lots of concerns with this visit.
Pros:

I liked the price compared to other places I looked at. I was able to check in early with no problems. Enough parking space. Good selection on the tv to watch.

Cons:

There were some things I didn’t like, such as the breakfast time I thought was at 6am. We were checking out at 6:50 and the breakfast was all set up. We started to get breakfast and the worker rudely stops us and tells us we can’t eat til 7am. Then we turned to leave and she says alright we can but we must stay over in the corner. Then I stated we were just grabbing and leaving.
Next there was a homeless man sitting at my front bumper in the parking lot at 6:50 am. This was concerning as it was just me and my daughter on this trip. And just odd to have people sitting by visitors cars in the parking lot.
The walls were very thin, lots of loud noises and talking the whole stay.
The WiFi password did not work.
Large crack under the door I stuff with a towel.
Bed was very squeaky.
All night long car alarms were going off not sure if it was due to trying to scare homeless people away from cars or what.

2026-06-30 via Nuitee
J
Jeanne solo_traveller us
6
Pros:

Location

Cons:

Unable to get additional towels when needed. Breakfast was not good.

2026-06-29 via Nuitee
H
Hothi extended_group us
7
Pros:

Location was great, rooms are clean and breakfast was great

Cons:

The staff on our first night checking in had a soccer game on his phone plus a conversation on speaker phone. He didn’t get off the phone once. That is poor customer service.

2026-06-29 via Nuitee
E
Edward couple us
9
2026-06-29 via Nuitee
M
Melvin couple us
7
It was just okay. We probably would not stay there again.
Pros:

The location

Cons:

The fact that we couldn’t get extra towels and washcloths. There were 2 separate times where our key cards deactivated and we had to get new ones. The tub in our room was stopped up (clogged, so the water drained slowly.

2026-06-29 via Nuitee
P
Patricia extended_group us
4
2026-06-29 via Nuitee
W
Winkler solo_traveller us
8
2026-06-28 via Nuitee
C
Carol family_with_children us
7
Pros:

Some of the staff were exceptional while others were just ok.

Cons:

There wasn't much variation in the food for breakfast.

2026-06-28 via Nuitee
K
Kenneth solo_traveller us
7
Decent stay for a night or two and it fit our needs
Pros:

It fit our needs and the breakfast and coffee were very good.

Cons:

We we on the first floor across from the ice machine that was noisy and we could also hear people in the rooms next to us. The walls seemed very thin

2026-06-28 via Nuitee