Country Inn & Suites by Radisson, Asheville West near Biltmore

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (2126 reviews)
1914 Old Haywood Road , Asheville , US
+1 828-665-9556

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (front desk assistance noted)
Good location (close to downtown and freeway)
Considered good value for price by several guests
Pool available
Hot breakfast offered (waffles, eggs, potatoes, biscuits)
Some guests reported clean, comfortable or spacious rooms
Front desk recovered lost/left-behind valuables
Comfortable beds reported by some
Cons:
Inconsistent housekeeping; rooms often reported as not cleaned or poorly cleaned
Uncomfortable mattresses and thin sheets noted by multiple guests
Strong cleaning-product smell in some rooms
Broken fixtures (toilet that wouldn't flush, tub issues, old/worn fixtures)
Thin walls and noise from neighboring rooms (dogs, loud guests)
Breakfast criticized for powdered eggs and lack of meat options
Booking/reservation problems reported (missing reservations, double payment)
Dirty carpets, sticky bathroom floors and moldy showers reported
Slow/rickety elevator and some aging infrastructure
Limited breakfast vegan options and occasional limited food quality

Categories

Cleanliness
6.8
Multiple guests report dirty carpets, sticky bathroom floors, moldy shower, strong cleaning-product smell and inconsistent housekeeping (some say rooms not cleaned for days).
Service
9.4
Front-desk and staff are frequently described as friendly and helpful (e.g., recovering lost jewelry); however housekeeping/service lapses (delayed towels, missed cleanings) were reported.
Location
9.2
Conveniently located (close to downtown and the freeway); one note about a hidden/second entrance from GPS but overall location praised.
Room Quality
7
Mixed reports: several guests note uncomfortable mattresses, thin sheets, broken toilets, tub/floor issues and thin walls/noise, while others found rooms comfortable and spacious.
Amenities
9
Pool and basic amenities exist and are appreciated; breakfast buffet is available though some facility issues (slow elevator, older fixtures) were noted.
Value for Money
9
Multiple guests call the property a good value for price or mention it was 'ok' for the price, noting location and basic comforts as positives.
Food and Beverage
7.4
Breakfast is generally adequate with waffles, eggs and biscuits but several guests complained about powdered eggs, lack of meat options and limited vegan choices.
Overall Experience
9.4
Mixed overall: some guests describe excellent stays and helpful staff, while others report very unpleasant stays driven by cleanliness and room issues; location and service often redeem the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location near Biltmore Estate

Comfortable Rooms with Added Luxury

Business and Fitness Facilities Available

Experience the charm of Asheville at the Asheville West Country Inn & Suites by Radisson, located just 7 miles from the historic Biltmore Estate. Indulge in a daily breakfast, relax by the seasonal outdoor pool, and enjoy amenities like free Wi-Fi and flat-screen TVs in every room. Upgrade to a suite with a spa bath for extra luxury. Take advantage of the business center, meeting facilities, and fitness center during your stay. With its proximity to UNC Asheville and the city center, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note trucks and trailers cannot be parked on site.

Guests must be at least 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Guest Reviews

8.4
Based on 2126 reviews
Cleanliness: 6.8
Service: 9.4
Location: 9.2
Room Quality: 7
Amenities: 9
Value for Money: 9
Food and Beverage: 7.4
Overall Experience: 9.4
A
Alfredo • couple • us
9
2026-10-30 • via Nuitee
C
Cam • family_with_children • us
7
Descent.
Pros:

Value is relative to the time of year. Wasn’t terrible considering all things.

Cons:

Mattresses and sheets weren’t comfortable. The room smelled overwhelmingly like harsh cleaning products

2026-10-29 • via Nuitee
S
Scott • solo_traveller • us
9
2026-10-28 • via Nuitee
A
Anita • couple • us
10
Very nice
Pros:

Staff nice

Cons:

Toiletswas broken and wouldn’t flush

2026-10-27 • via Nuitee
P
Phyllis • couple • us
10
Pros:

Breakfast was very good. Waffles, potatoes, eggs biscuits. Room was very clean and comfortable. Staff was very friendly.

2026-10-27 • via Nuitee
I
Ivan • couple • us
2
Pros:

Close to the freeway

Cons:

Not clean and remodeling

2026-10-26 • via Nuitee
K
Kathyrn • couple • us
5
2026-10-26 • via Nuitee
T
Tim • family_with_children • us
3
Lack of cleaning and service.
Cons:

we could not get our room cleaned were told they only clean every 3 days. they didn't empty trash, make up bed, or remove dirty towels. After three calls they finally brought us some clean towels. Lousy service.

2026-10-25 • via Nuitee
R
Roberts • couple • us
9
2026-10-24 • via Nuitee
C
Cathy • extended_group • us
10
2026-10-23 • via Nuitee
E
Elayne • couple • us
10
Very good!
Pros:

It was close to downtown and it was a good value.

Cons:

The bed was a little too soft.

2026-10-22 • via Nuitee
S
Scott • solo_traveller • us
10
Excellent as always!
Pros:

Location, cleanliness, staff

Cons:

N/A

2026-10-22 • via Nuitee
M
Mary • couple • us
10
2026-10-21 • via Nuitee
P
Peri • solo_traveller • us
10
Great experience other than powdered eggs
Pros:

Rooms wee clean and staff helpful.

Cons:

Powdered eggs with breakfast

2026-10-20 • via Nuitee
I
Igor • family_with_children • us
5
2026-10-20 • via Nuitee
C
Cynthia • couple • us
10
Comfortable, clean room to sleep in.
Pros:

Clean, good sized rooms. Hot breakfast was adequate, nothing to rave about.

Cons:

Breakfast could use some meat.

2026-10-19 • via Nuitee
A
Almendinger • family_with_children • us
10
Wonderful
Pros:

Everything

Cons:

Nothing everything was great

2026-10-18 • via Nuitee
L
Lea • family_with_children • us
8
2026-10-18 • via Nuitee
A
Antoinette • family_with_children • us
9
2026-10-17 • via Nuitee
P
Penny • couple • us
10
2026-10-16 • via Nuitee