Country Inn & Suites by Radisson, Asheville West near Biltmore

Hotels
Country Inn & Suites by Radisson Americas
8.4 (2144 reviews)
1914 Old Haywood Road , Asheville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great breakfast options
Convenient location
Cons:
Issues with room maintenance
Noisy visitors
Limited vegan breakfast options

Categories

Cleanliness
8.18
Guests mentioned the rooms were clean, but there were some issues with the bathroom maintenance and dirty AC unit.
Service
8.75
Staff were described as friendly and accommodating, although some inconsistencies were noted.
Location
8.69
The hotel is conveniently located near restaurants and the interstate, which guests appreciated.
Room Quality
8.24
Rooms were generally nice and comfortable, though some guests reported issues with noise and maintenance.
Amenities
8.37
Breakfast is described as good, but options could be more extensive, particularly for dietary restrictions.
Value for Money
8.33
Guests felt it was worth the money spent, despite some minor issues.
Food and Beverage
8.28
Breakfast received mixed reviews for variety but was considered generally good.
Overall Experience
8.35
Overall, guests enjoyed their stay and would return, though there were some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:04

Property Description

Convenient Location near Biltmore Estate

Comfortable Rooms with Added Luxury

Business and Fitness Facilities Available

Experience the charm of Asheville at the Asheville West Country Inn & Suites by Radisson, located just 7 miles from the historic Biltmore Estate. Indulge in a daily breakfast, relax by the seasonal outdoor pool, and enjoy amenities like free Wi-Fi and flat-screen TVs in every room. Upgrade to a suite with a spa bath for extra luxury. Take advantage of the business center, meeting facilities, and fitness center during your stay. With its proximity to UNC Asheville and the city center, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note trucks and trailers cannot be parked on site.

Guests must be at least 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2144 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.69
Room Quality: 8.24
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.28
Overall Experience: 8.35
B
brittany family_with_children us
4
Would not recommend or stay again
Pros:

The front desk employee was wonderful to work with when we needed to change rooms a few times. She was respectful, accommodating, and personable. The breakfast was good, hot breakfast options and kid friendly options as well. The kitchen staff was friendly and accommodating.

Cons:

The first room we were given smelled horrendous, definitely smoked in. The second room had a deadbolt that did not properly latch/lock. The third room was better, however, the tub did not drain while showering and the beds were very uncomfortable.

2026-07-25 via Nuitee
S
shimon family_with_children il
9
שווה
Pros:

תמורה נהדת, צוות אדיב

Cons:

ארוחת בוקר נטולת ירקות

2026-07-25 via Nuitee
B
Burkett couple us
7
Great for the price
Pros:

Location was great with short access to Biltmore and hikes.

Cons:

Walls were thin so could hear everything going on in rooms next door.

2026-07-24 via Nuitee
D
Daniel couple us
8
Overall great place to stay. I'll be back.
Pros:

Everyone was friendly and helpful

Cons:

Bath tube would not drain fast enough. left you standing in 4 inches of water by the time you completed your shower. Need to add a meat to the breakfast menu.

2026-07-24 via Nuitee
J
John family_with_children ca
8
Pros:

Great Location!

2026-07-21 via Nuitee
J
James couple us
7
Lost a lot of sleep, due to an improperly trained night front desk worker
Pros:

The bed was very comfortable

Cons:

The room next door started playing the TV VERY loud at 3:00am. waited 10 minutes and called the front desk at 3:10. Nothing happened so I called again at 3:25. Nothing changed then I called again at 3:50 very disturbed. I went out in the hall and found out than someone, who was not up to the task from the front desk was lightly tapping on the door several times with no response. So I helped her by pounding loudly and in a loud voice asking the occupant to turn down their TV. THEY COMPLIED!

2026-07-20 via Nuitee
W
William family_with_children us
7
Cons:

Wanted to charge me an early check in fee for checking in at 2pm. Even though my room was already clean and able to be checked into.

2026-07-20 via Nuitee
B
Brooke family_with_children us
9
Great stay
Pros:

Good location

Cons:

Did not have any problems

2026-07-20 via Nuitee
L
lance couple us
8
It was enjoyable
Pros:

Well kept

Cons:

Breakfast was not that good they offered no meat.

2026-07-20 via Nuitee
M
Meschell solo_traveller us
10
2026-07-20 via Nuitee
C
CARINA solo_traveller uy
5
Disconforme. No volveré.
Pros:

Nada me gustó de este hotel.

Cons:

Cama y almohadas super incómodas. No hacían limpieza, solo cambiaban toallas. La pileta del baño estaba tapada, cada ve que la usábamos quedaba llena y demoraba en desagotarse.

2026-07-20 via Nuitee
R
Richard solo_traveller us
3
Pros:

View of ocean

Cons:

Parking, spoiled food in refrigerator, needs renovation to update bathroom and electrical outlets, breakfast is sad and coffee unavailable till 730.

2026-07-19 via Nuitee
G
Gillming couple us
10
Nice place to stay when you're on the road.
Pros:

It was all that we wanted!

Cons:

The room was clean and the breakfast was good.

2026-07-19 via Nuitee
H
Hardik family_with_children us
5
Unknown charges from booking.com online showing $149.00 but on my bill showing 161.04 .
Pros:

Nothing

Cons:

Breakfast was ok

2026-07-19 via Nuitee
W
Winsome solo_traveller us
10
2026-07-18 via Nuitee
S
Steve couple us
8
I would stay here again, knowing that I need to lower my breakfast expectations.
Pros:

Convenient to Interstate 40
Friendly staff
Good value

Cons:

The breakfast was fair. The scrambled eggs didn’t taste like real eggs, and they had an unusual wet taste about them. There was no offering of meat. Some bacon or sausages would have been nice.

2026-07-18 via Nuitee
M
Michael couple us
6
Would have liked another room but they refused
Pros:

Location

Cons:

Some kind of really bad smell they gave us an air freshener spray thought we could get used to the smell but we didn’t. Used the spray until we fell asleep

2026-07-18 via Nuitee
M
Margaret solo_traveller us
8
It met my needs
Pros:

Clean

Cons:

Na

2026-07-18 via Nuitee
M
Mattie solo_traveller us
4
Disappointing to say the least
Pros:

The facilities looked decent

Cons:

The water pressure was not good. I booked through Booking.com, because no prepayment was an option, however, the hotel staff called me requiring that I pay over the phone while traveling to the area. I was informed that it was a "busy weekend" and "booked up". I've never experienced nothing like this before.

2026-07-18 via Nuitee
S
Steven solo_traveller us
5
2026-07-17 via Nuitee