Hilton Garden Inn Indianapolis South/Greenwood

Hotels
•
Hilton Garden Inn
8.2 (275 reviews)
5255 Noggle Way , Indianapolis , US
+1 317-888-4814

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great, convenient location
Friendly/helpful staff (incl. bartender Amy)
Good breakfast/buffet
Whirlpool/jetted tubs and other amenities
Many guests reported clean rooms and comfortable beds
Cons:
Inconsistent room condition: stained carpet, mold, broken furniture
Uncomfortable pillows/mattresses for some guests
Reception/booking errors and occasional inattentive or rude staff
Value concerns: unexpected charges or perceived poor value
Pool issues (too cold) and some amenities not working
Reports of bugs and key-card/entry problems

Categories

Cleanliness
7.6
Mixed comments: several guests called rooms 'very clean' and praised spacious, clean rooms, but multiple reviews cite nasty/stained carpet, moldy air, smelly bedrooms and reports of bugs, so cleanliness is below ideal.
Service
8.8
Generally positive: many guests praised friendly, helpful staff and an outstanding bartender (Amy); however there are notable service failures (receptionist booking error, inattentive staff on phones, occasional rudeness) which temper the score.
Location
9
Consistently praised: many reviewers highlighted the convenient, central location, proximity to stores, and that it was quiet despite being near the interstate.
Room Quality
7.4
Mixed to negative: multiple reports of uncomfortable mattresses and pillows, worn or broken furniture, stained carpets and other wear; offset by several guests who enjoyed comfortable beds and amenities like whirlpool tubs.
Amenities
8.2
Mixed but solid: positives include jetted/whirlpool tubs, pool, shampoo/conditioner provided, and a good breakfast; negatives include a freezing pool for kids and some amenities/fixtures not working for certain guests.
Value for Money
7
Below target: multiple complaints about price, unexpected charges, paying for breakfast after high nightly rates, and at least one guest losing $160 due to booking miscommunication.
Food and Beverage
8.6
Generally positive: breakfast and buffet received several strong compliments and the bartender was singled out as excellent, though there were isolated issues with staff attitude in F&B service.
Overall Experience
9
Overall favorable: many guests called it an 'amazing place', would stay again, and described excellent staff, clean common areas and comfortable stays; negative incidents (room issues, service errors) are present but outweighed by repeat-positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location: Situated just minutes from Interstate 65 and a short drive from downtown attractions, the Hilton Garden Inn Indianapolis South/Greenwood offers easy access to the city's hotspots.

Modern Amenities: Enjoy 32-inch plasma-screen TVs, free Wi-Fi, microwaves, mini-refrigerators, and coffee makers in every guest room. Stay productive with work desks in each room.

On-Site Facilities: Relax in the indoor pool, keep fit in the spacious fitness center, and take advantage of the 24-hour business center and laundry facilities. Indulge in delicious meals at The Great American Grill or grab snacks from the 24-hour convenience store.

Experience comfort and convenience at Hilton Garden Inn Indianapolis South/Greenwood. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

8.2
Based on 275 reviews
Cleanliness: 7.6
Service: 8.8
Location: 9
Room Quality: 7.4
Amenities: 8.2
Value for Money: 7
Food and Beverage: 8.6
Overall Experience: 9
N
Nickey • couple • us
9
Pros:

Love the location and how quiet it was. The bed was comfy and I enjoyed the jetted tub

Cons:

I was relaxing in the bath at 830 in the morning and cleaning staff tried coming in the room twice even with the latch on the door and after yelling

2026-10-27 • via Nuitee
C
Colby • couple • us
7
With the uncomfortableness of the bed it was not a good experience
Pros:

Shower had great water pressure

Cons:

Pillows and mattress were extremely uncomfortable

2026-10-18 • via Nuitee
F
Flores • family_with_children • us
10
In the futre ill comeback for my next tournament in june or October its not a good bye its see you till next year
Pros:

Everyone was nice and respectful the pool is nice its really nice outside and the rooms are amazing perfect locating because they’re were stores mext to us

2026-10-12 • via Nuitee
S
Stephan • couple • us
10
2026-10-10 • via Nuitee
K
KELLE • family_with_children • us
10
Amazing place to stay. Highly recommend
Pros:

Very clean. Breakfast was excellent.

2026-10-07 • via Nuitee
S
Sally • solo_traveller • us
7
2026-09-14 • via Nuitee
G
Gwendolyn • couple • us
6
2026-09-11 • via Nuitee
W
Wanda • solo_traveller • us
9
2026-09-11 • via Nuitee
G
George • couple • us
7
It was ok, I can tell how something’s was redone. I don’t believe my king bed room was a king size do to the mattress be
Pros:

I like the area

Cons:

Wasn’t what was advertised when I booked.

2026-09-08 • via Nuitee
A
Autumn • solo_traveller • us
5
Pros:

Reservation was a mistake and a miscommunication with the hotel receptionist so I'm out $160

Cons:

The receptionist gave me false information about a modification to a booking and didn't modify and instead booked another one through Hilton itself so I'm out $160

2026-09-06 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-09-04 • via Nuitee
N
Norman • couple • us
8
Was attending HS reunion and lots of classmates stayed there too. Staff were great to us
Pros:

Not too noisy around it even though it was near interstate

2026-09-03 • via Nuitee
E
EDWARD • family_with_children • us
4
Pros:

Staff was great

Cons:

Rooms old, worn out, nasty carpet, moldy air

2026-09-01 • via Nuitee
H
Hall • solo_traveller • us
9
2026-08-31 • via Nuitee
W
William • solo_traveller • us
1
Cons:

Couch was broke smelled air was broke carpet was very stained beds was broke down

2026-08-31 • via Nuitee
O
Oksana • extended_group • us
10
2026-08-12 • via Nuitee
J
Joe • solo_traveller • us
10
This is my fourth year of driving from Michigan to Indy, and this has been my favorite place so far!
Pros:

Clean and spacious! The whirlpool tub was a nice surprise!

Cons:

Nothing I can think of!

2026-08-11 • via Nuitee
A
Amy • family_with_children • us
10
Pros:

Bartender Amy was AMAZING!!!!

2026-08-09 • via Nuitee
P
Phil • extended_group • us
2
Based on this experience, I will not be going to that location again
Pros:

Not too much

Cons:

The smelly bedroom, the amenities didn’t work correctly, and the staff was more interested in their cell phones, then taking care of the customer

2026-08-07 • via Nuitee
P
Patrick • solo_traveller • us
4
Pros:

Close to everything

Cons:

Chair had stains, lack of towels, and having to pay for breakfast after charging me 170.00 a night

2026-08-04 • via Nuitee