Hilton Garden Inn Indianapolis Northwest

Hotels
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Hilton Garden Inn
7.7 (456 reviews)
6930 Intech Boulevard , Indianapolis , US
+1 317-288-6060

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean rooms and common areas
Friendly, helpful staff (mentions of specific employees)
Comfortable beds and renovated rooms
On-site restaurant and pool
Good breakfast
Convenient location for events
Cons:
New $5/night parking fee and surprise parking charges
Isolated but severe roach incident reported
Bar closes early (10pm)
Higher prices during event weekends
Occasional missing/broken in-room items (hair dryer, coffee maker)
Housekeeping entering early/on checkout day in one report
Elevator outage caused mobility inconvenience for one guest

Categories

Cleanliness
8
Generally praised as very clean across rooms, bathrooms, pool and common areas, but a severe isolated roach incident (guest issued a refund) lowers the overall cleanliness confidence.
Service
8.9
Multiple mentions of polite, helpful and above-and-beyond staff (front desk, Mary the bartender). Staff responsiveness and friendliness are strong positives throughout reviews.
Location
8.6
Frequently noted as a convenient location with on-site restaurant and good access for events (Indy 500). One comment mentioned distance from downtown, but overall location sentiment is positive.
Room Quality
8.3
Rooms described as comfortable, recently renovated, and well laid-out; some minor issues reported (no hair dryer in one room, one broken coffee maker) but overall room comfort is high.
Amenities
7.3
Amenities like pool, on-site restaurant/bar and full-size shower bottles are appreciated; negatives include a new paid parking policy and bar closing early at 10pm which reduce amenity value.
Value for Money
6
Mixed to negative: multiple guests objected to a $5/night parking fee and higher event pricing (Indy 500 weekend), making perceived value lower despite quality rooms and service.
Food and Beverage
7.6
On-site restaurant and breakfast received positive notes; staff/bartender praised. Some issues: bar closing early and an in-room coffee maker that didn’t work for one guest.
Overall Experience
6.9
Mostly positive stays highlighted (clean rooms, friendly staff, comfortable beds), but a few notable negatives (roach incident, unexpected parking fee, occasional service hiccups) temper the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodations
Indulge in comfort with a 32-inch flat-screen HDTV, premium cable channels, and a spacious work desk in every room, complete with modern amenities like a microwave and refrigerator.

Dining Excellence
Savor classic American dishes at the Great American Grill Restaurant, offering fresh breakfast options and all-day dining. Unwind with a cocktail at the Pavilion Lounge or grab a quick snack from the 24-hour Pavilion Pantry.

Convenience & Comfort
Stay productive with a 24-hour business center, fitness facility, and expansive event space. Enjoy easy access to downtown Indianapolis and key attractions, making your stay both efficient and enjoyable.

Book now for an unforgettable stay at Hilton Garden Inn Indianapolis Northwest.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

7.7
Based on 456 reviews
Cleanliness: 8
Service: 8.9
Location: 8.6
Room Quality: 8.3
Amenities: 7.3
Value for Money: 6
Food and Beverage: 7.6
Overall Experience: 6.9
A
Anthony • solo_traveller • us
10
Pros:

Everything

2026-10-16 • via Nuitee
T
Thaddeus • solo_traveller • us
9
2026-10-14 • via Nuitee
N
Nancy • couple • us
8
Rooms great parking fee very upset.uncalled for.
Pros:

Rooms were very comfortable

Cons:

They now charge $5.00 a night to parking in the motel parking lot. Where else would we park because we paid for the room but add price to park there.it was mentioned by staff that was so non guests or others couldn’t park there. We were given a parking tag for windshield. They could just give that tag and not charge us.Really your motel is out on main traffic. The staff did not mention when checking in about the extra fee for parking and $5.00 a night a little much. Probably get the word out about ask before you book.

2026-09-14 • via Nuitee
J
Jerry • extended_group • us
9
Pros:

This was our second time visiting! We were pleased again and will come again next trip to Indy!!!

Cons:

Only one thing and it is minor. No hair dryer in the room and the coffee maker didn’t work. Those are minor things as compared to other places we have stayed! Keep up and I am sure other guests will return too!!!

2026-09-06 • via Nuitee
G
Gordon • couple • us
10
2026-09-03 • via Nuitee
L
LATRENIA • couple • us
1
Didn’t stay was issued a refund
Pros:

The hotel had roaches. I took pictures and showed the front desk and was issued a refund

Cons:

Very nasty. Full of roaches

2026-08-31 • via Nuitee
L
Lyna • couple • us
10
It was a wonderful stay and plan to stay here again in the future.
Pros:

I love that the property was clean. From the parking lot, main areas, my room/bathroom, and the pool.

Cons:

I had zero issues. Nothing to report.

2026-08-30 • via Nuitee
L
LISA • solo_traveller • us
10
Always consistently great
Pros:

Stayed here before. Its always 10/10

Cons:

Nothing. Everything was great

2026-08-24 • via Nuitee
N
Nitin • family_with_children • us
8
Pros:

Good to stay… staff is polite…

2026-08-21 • via Nuitee
D
Deann • couple • us
8
2026-08-19 • via Nuitee
S
Steven • couple • us
7
Good stay
Pros:

Comfortable beds

Cons:

Elevators were down and had to have my wheelchair carried downstairs and our luggage.

2026-08-10 • via Nuitee
M
Marilyn • couple • us
8
Location was important to us plus a restaurant. This hotel worked well for our stay.
Pros:

It was clean and had a restaurant

Cons:

Price was on the high side

2026-08-03 • via Nuitee
B
Barbara • couple • us
10
We slept the best we have ever in A hotel
Pros:

Clean. Great staff and great location

Cons:

Nothing

2026-07-13 • via Nuitee
D
Dawt • couple • us
10
2026-07-06 • via Nuitee
K
Khadijah • extended_group • us
8
2026-07-06 • via Nuitee
L
Lauren • solo_traveller • us
10
2026-06-30 • via Nuitee
M
Marcus • solo_traveller • us
10
Pros:

This hotel was excellent! The layout was fantastic. Staff went above and beyond to meet our accommodations. Clean, everything was up to date, would and will consider getting this hotel when im in the area again.

Cons:

There was one small incident but it wasnt a big deal.

Check out day was sunday and I was still sleeping. The cleaning staff (I think) knocked a couple times and came in before I could respond. Buuut to be fair I forgot to put up the Do not disturb sign again. However I feel they could've checked with the front desk to see which rooms were leaving at checkout time. Other than that it was great.

2026-06-25 • via Nuitee
V
Victoria • couple • us
10
2026-06-25 • via Nuitee
A
alexhU9743QX • Business
10
Here for work but actually had a good time
Pros:

Mary is an outstanding employee. Really enjoyed being here because of her

2026-06-24 • via Tripadvisor
O
OnAir30065250900 • Couples • Asheville, North Carolina
10
Great stay!
Pros:

This hotel was recently renovated and it came out great. Clean and nice. Everyone was friendly and efficient. The front desk lady was very helpful and Mary the bartender is quite funny.

2026-06-24 • via Tripadvisor