The White Buffalo Club

Excellent downtown location, we could walk to everything. The room was large and had a full kitchen and sitting area and small balcony.

Close proximity to town enjoyed afternoon walks

Location was great, room had all the services we needed but was outdated.

Fantastic Location.

We enjoyed our time in Jackson- yet could not check in until 4 due to staff shortage. We added a day and were supposedly put on a list of notice to early cleaning, yet due to the front desk dropping the ball, the note never made it into the system, and we again had to wait with luggage set aside to check in. All worked out in the end- yet the flow was not good. Convenient location to “square” and rest of town. Boutique hotel- basically no significant lobby, if that’s important. Continental breakfast is ok. Get there early as coffee cools after a few hours. Rooms are nice, yet some have sinks in bedroom area. Rates are fair to good for June. Others in area, are more upscale, yet double the rate.

The location is the only thing we liked.

Here is the updated review with the musty odor and ventilation issues added into the section about the room conditions.
### Draft Review (1 out of 5 Stars)
> **1/5 Stars — Absolute Rip-Off. Misleading Marketing & Zero Service**
> Do not be fooled by the "luxury hotel" advertising—the White Buffalo Club is in no way, shape, or form a luxury resort. It is marketed as a high-end boutique property, but the reality is completely different. At least half of the layout is set up like a fragmented bed and breakfast or a collection of random vacation rental suites, resulting in a disjointed and cut-up footprint that completely lacks the cohesion, privacy, and atmosphere of a true luxury hotel.
> To make matters worse, the service and amenities are non-existent, which is insulting when you are paying over $800 a night. There is absolutely no room service available. Even worse, the front desk is not on duty 24/7; they are only there between 7:00 a.m. and 10:00 p.m. They didn't even have the decency to wait for our late arrival—we pulled up at 10:15 p.m., a mere 15 minutes after closing, and the place was completely abandoned with no one there to help us.
> The actual room conditions fail to meet even basic standards of cleanliness and comfort, let alone luxury. The entire place had a distinct, disgusting, and musty odor throughout, presumably due to a complete lack of proper ventilation and deep cleaning. The spaces feel dated, poorly laid out, and entirely sub-par. You are essentially paying premium, five-star resort rates to stay at an unventilated, overpriced condo building with motel-level front desk hours.
> Management is highly misleading about what this place actually is. If you are expecting a premium, seamless luxury hotel experience, you will be incredibly frustrated. Save your money and look elsewhere.
>

Amenities

Despite some other recent reviews, it was definitely not the experience we had at this hotel! Everything was FANTASTIC! Room was clean, service was great, especially Mia, and the location couldn’t be beat. Close enough to everything in town, but far enough away from traffic.

Property is in a great location and it was very comfortable and clean

Beautiful studio. Separate living room. Full kitchen. Washer and dryer. After 10 days on the road it sure was needed.

Location, just a couple of blocks from main downtown action. Great parking onsite. Great shower with great water pressure.

I love the location and the free parking and how quiet the room is.

Location, free parking, breakfast, kitchen, space in rooms.