Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Room quality issues
Poor management response

Categories

Cleanliness
6.96
Several reviews mentioned mold and poor ventilation in rooms.
Service
9.93
Younger staff were polite and respectful, excellent service reported.
Location
9.47
Multiple reviews praised the great location.
Room Quality
6.42
Guests faced issues with room changes and poor conditions.
Amenities
8.95
Amenities were satisfactory based on guest experiences.
Value for Money
7.91
Paid extra for upgrades that did not meet expectations.
Food and Beverage
9.46
Good quality breakfast with variety praised.
Overall Experience
8.93
Mixed feelings, with some good experiences overshadowed by bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:28

Property Description

Luxurious Accommodation with Prime Location

Elegant Rooms with Balconies: Enjoy natural light and modern amenities in each room, including a tea/coffee maker. Some bathrooms even feature a relaxing bathtub.

Relaxation and Wellness: Indulge in beauty and body treatments at ATMA Spa or stay active at the fitness centre. Unwind by the swimming pool or take advantage of the free shuttle to Seminyak Beach.

Convenience at Your Fingertips: With laundry services, free parking, and a prime location just minutes from Seminyak Beach, THE HAVEN Bali Seminyak Hotel offers the perfect blend of comfort and convenience. Book now for an unforgettable stay!

Important information:

Guest must use a credit card which would directly be charged or pre-authorized during booking. Guests are also required to present the same credit card used upon reservation for verification upon check-in. Failure to produce the credit card may cause the reservation to be canceled without refund.

Debit cards or cards that have debit and credit card functions must not be used.

If the guest who made the booking is not the same as the guest who will check in, hotel will email guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID.

Please note that bedding type, extra bed, and crib request as well as babysitter service are subject to availability. Extra bed is only available at the suite and villa categories at an extra charge. A maximum of 1 extra bed can be accommodated per room and is inclusive of breakfast.

Breakfast is served based on the standard occupancy for each room type, except for guests booking the room-only option. Additional guests including children will be charged for their breakfast directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 5 years old to 10 years old stay for Rp 225,000 per person per night when using an available extra bed.
    Children from 11 years old to 16 years old stay for Rp 350,000 per person per night when using an available extra bed.
    People 17 years old and over stay for Rp 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2723 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 9.46
Overall Experience: 8.93
J
Jordan couple au
10
Pros:

The best hotel we have ever stayed at. We stayed in the Villa and it was perfect. Breakfast was great, friendly staff and very accomodating.

2026-05-16 via Nuitee
P
Phang solo_traveller sg
7
2026-05-16 via Nuitee
M
Maranata solo_traveller au
10
2026-05-15 via Nuitee
F
Francesco couple it
10
2026-05-15 via Nuitee
S
STEPHEN D SMITH couple au
10
A wonderful hotel in a great position.
Pros:

We are repeat guests and this hotel and staff are just lovely. Great position and amazing breakfast included. We will be back. Thank you for everything for a wonderful stay.

Cons:

Nothing not to like

2026-05-14 via Nuitee
Y
Yevgeniya couple kz
9
Отель рекомендую
Pros:

Хороший отель, отличное месторасположение, до пляжа 10 минут пешком, ежедневно ходит шатл бас. Бассейн прекрасный, тихий, удобные шезлонги. Персонал очень вежливый и отзывчивый. В баре отличная кухня и бывает живая музыка. После обеда сервируют бесплатный чай и закуски. Коктейли приносят прям в бассейн. В меню бывают выгодные предложения. Массаж тоже посещали, понравился. Рекомендую отель, возможно вернусь туда снова.

Cons:

Немного неудобная ванна, расположена на подиуме, заходить нужно по ступенькам, плюс душ только тропический, нехватило съемной лейки.

2026-05-14 via Nuitee
L
Lani couple au
7
2026-05-14 via Nuitee
I
Indi couple au
10
2026-05-13 via Nuitee
E
Ejder couple tr
3
2026-05-13 via Nuitee
H
Hristina extended_group bg
3
Pros:

Bad place overall, too big, too crowded with drunk people screaming, not clean

2026-05-13 via Nuitee
N
nikki couple au
10
Overall a wonderful experience and such friendly staff
Pros:

The location facilities staff and value for money

Cons:

They had functions outside in the pool area which affected every room in the hotel.

2026-05-12 via Nuitee
E
Elizabeth couple au
7
Nice hotel, good location, very loud with music from the close night clubs but ok, on the whole great staff but just sho
Pros:

Fantastic centrally located, near Bintang Supermarket and lots of restaurants, breakfast buffet was lovely

Cons:

We had trouble every day getting ice for the room, (in fact got told unless we were buying drinks in their restaurant they wouldn’t give us any) we didn’t get water replaced everyday, pool was in the shade a lot of the time with only a few sun beds

2026-05-12 via Nuitee
J
Jodie couple au
9
2026-05-11 via Nuitee
J
Joanne couple au
7
Overall good and recommend suites
Pros:

The suite side of the property much quieter so I much preferred. The bed comfortable, shower good. Breakfast at Lemon cello good. Great location. Mostly staff excellent

Cons:

The checkin - got noisy room even after requesting twice quiet room it was rectified by manager. Loud Australians in the first pool.

2026-05-11 via Nuitee
R
Rachael couple au
9
Great big comfy beds, great location. Clean and modern
Pros:

The beds are so comfortable

Cons:

Our stay was fabulous the only thing I didn’t like was the prices of some things

2026-05-11 via Nuitee
S
shelley couple au
9
Amazing & very relaxing
Pros:

Great location, close to everything like the beach, supermarket & amazing places to eat.
Staff are super friendly, nothing was too much trouble.
Breakfast was really nice at Lemon Cello.
The back pool was nice & quiet & so pretty to look out over at night from our room.

Cons:

The rooms were comfortable however they could do with an update.
Also the shower was mouldy and could’ve been cleaner.

2026-05-11 via Nuitee
I
Ingrid Husebye solo_traveller no
5
Cons:

Det begynner å bli et gammelt og slitt hotell

2026-05-10 via Nuitee
T
Tracey couple au
10
2026-05-10 via Nuitee
C
Caroline couple za
10
2026-05-10 via Nuitee
C
Cindy couple au
7
I would return due to pools and location and security.
Pros:

Security and front desk staff and the pools were amazing.

Cons:

The housekeeping staff did not clean the bathrooms well at all.

2026-05-09 via Nuitee