Aryaduta Medan

Hotels
8.2 (856 reviews)
Jl. Kapten Maulana Lubis no.8 , Medan , id
+62 61 4572999

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great hospitality
Comfortable rooms
Good location
Excellent food
Cons:
Shower room cleanliness issue
Unprofessional staff handling of transportation

Categories

Cleanliness
7.54
The cleanliness of the shower room was a concern as it did not close properly, leading to water spills.
Service
8.51
Most reviews praised the friendliness and helpfulness of the staff.
Location
8.55
The hotel is conveniently located in the middle of the city, making it accessible.
Room Quality
8.2
Rooms were generally comfortable and well-equipped.
Amenities
8.53
The hotel offers a great swimming pool and full amenities.
Value for Money
7.99
Considered good value, although some may find it on the higher side.
Food and Beverage
8.24
Food quality was highly praised, but some buffet items did not meet expectations.
Overall Experience
8.01
Most guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:31

Property Description

Luxurious 5-Star Stay at Hotel Aryaduta Medan

Stunning Views and Relaxation: Enjoy breathtaking views of Medan City from Hotel Aryaduta Medan, located atop Grand Palladium Mall. Unwind by the 35-metre courtyard pool surrounded by lush greenery, or indulge in in-room massage treatments for the ultimate relaxation.

Prime Location and Accessibility: Situated in the bustling business and entertainment district, our hotel is just a short drive from Kuala Namu International Airport. Explore nearby attractions like Maimun Palace and Masjid Raya with ease, making the most of your stay in Medan.

Exquisite Dining and Amenities: Delight your taste buds at The Kitchen, boasting 4 exhibition kitchens for a unique dining experience. For a more casual setting, The Lounge and The Pool Cafe offer light refreshments. With spacious rooms featuring classic furnishings and modern amenities, Hotel Aryaduta Medan ensures a comfortable and memorable stay.

Experience luxury and convenience at Hotel Aryaduta Medan. Book now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

8.2
Based on 856 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8.2
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.24
Overall Experience: 8.01
N
Noor • couple • my
9
Strategically located with friendly staff.
Pros:

The location is central. Overall the hotel is strategically located and the staff are polite and helpful.

Cons:

Breakfast was okay but menu seems to be the same.

2026-08-15 • via Nuitee
S
Solveig • family_with_children • de
9
Pros:

Great hotel to relax in a first class atmosphere. Very friendly and professional staff, ressort style swimming pool with pool bar. Nice breakfast!

2026-08-13 • via Nuitee
S
Solveig • family_with_children • de
9
2026-08-13 • via Nuitee
J
Jane • solo_traveller • nz
9
Pros:

Room was very comfortable with a large comfy bed and lots of space. Great view over the pool and good clean bathroom.

2026-08-12 • via Nuitee
J
Jessica • solo_traveller • gb
7
Beautiful hotel but unable to enjoy because of a large wedding party.
Pros:

Staff were very friendly and accommodating. Wide variety of food at breakfast. Comfy room.

Cons:

There was a big wedding going on which meant we were not able to access the pool due to the number of children in there and we were not aware this was happening. Breakfast was busy and chaotic because of this which meant these people at the wedding were pushing in for priority when we were trying to get served and moving us out the way. Not the hotels fault but hugely impacted our experience

2026-08-12 • via Nuitee
G
Giorgia Seraggiotto • solo_traveller • it
9
Ottimo soggiorno
Pros:

Tutto ottimo, come da descrizione

Cons:

Niente

2026-08-08 • via Nuitee
C
Christel • extended_group • nl
8
Kort maar goed verblijf
Pros:

Mooi hotel . Leuk zwembad. Goed restaurant . Erg vriendelijk personeel

2026-08-07 • via Nuitee
V
Valerie • solo_traveller • fr
10
Bel établissement, personnel gentil chambre spacieuse et confortable. Bonne literie
Pros:

Nous avons passe quune seule nuit.
Très bonne literie, belle chambre spacieuse, personnel très souriant.

Cons:

Les draps présentaient des tâches et la nappe de la table du petit déjeuner était sale également
Un effort est à faire sur la blanchisserie pour que cela soit parfait

2026-08-06 • via Nuitee
L
Lola • couple • fr
8
2026-07-26 • via Nuitee
J
Joost • couple • nl
10
2026-07-24 • via Nuitee
D
Danielle • solo_traveller • nl
8
Prima hotel voor een tussen stop
Pros:

Het oogt luxe maar is wel een beetje gedateerd als je goed oplet. Grote schone kamers. Zwembad is prettig en prima gym. Het personeel is heel aardig en behulpzaam.

Cons:

Het eten is matig. We hadden een buffet maar het vlees van de plaat was heel vet en dun. Zelfde nacht allemaal nog diarree. Douchekraan moest in onderhoud. Ging snacht vanzelf aan en maakte een harde monotoon geluid.

2026-07-24 • via Nuitee
B
Bardes • extended_group • fr
7
1 seule nuit passee, agréable mais rien d’exceptionnel non plus
Pros:

Bien pour étape, petit déjeuner varié et complet

Cons:

Pas vraiment de charme, grand

2026-07-23 • via Nuitee
L
Laurent • family_with_children • be
8
2026-07-23 • via Nuitee
M
mohamed • solo_traveller • fr
9
Détente a Medan
Pros:

Superbe hôtel au centre-ville , propre avec une belle piscine un bon petit-déjeuner et un super dîner sous forme de buffet à volonté a 9€.

2026-07-22 • via Nuitee
Y
Yamina • solo_traveller • fr
9
Pros:

Le cadre

Cons:

Rien

2026-07-22 • via Nuitee
F
Fien • couple • be
3
Vergane glorie
Cons:

Alles was verouderd met weinig afwerking, best dat dit voor hele korte nacht was.

2026-07-21 • via Nuitee
S
Stefanie • family_with_children • nl
9
Super fijn hotel in Medan
Pros:

Top hotel in hartje Medan. Pluspunt waren de connected rooms, goede bedden, fijne zwembad, het restaurant (heerlijk uitgebreid ontbijt) en de vriendelijke service.

2026-07-20 • via Nuitee
K
Karin • extended_group • nl
7
2026-07-19 • via Nuitee
R
R T BALAN • family_with_children • my
8
Great experience
Pros:

Overall, I had a pleasant stay at Aryaduta, and I appreciate the hospitality provided by the team. This was my second stay at the hotel, and I would be happy to return again in the future. However, I would like to share a few points of feedback that may help improve the guest experience further.

Firstly, the facility maintenance could be improved. For example, the washroom door in the room I stayed in could not be locked. I informed someone at the reception on the morning of the 18th, but when I returned to the room, the issue had still not been resolved.

Secondly, the service timeline for food orders could be better managed. After 10 PM, while I was relaxing near the pool, I ordered a club sandwich and was informed that it would take around 20 minutes. However, it was only served after more than an hour, and only after I reminded one of the kitchen staff.

Lastly, I would like to suggest having a separate or dedicated space for spa services, especially for foot massages. This could provide guests with a more comfortable and relaxing experience.

I hope this feedback is taken positively, as I genuinely enjoyed my stay and believe these improvements would further enhance the overall guest experience.

Cons:

Overall, I had a pleasant stay at Aryaduta, and I appreciate the hospitality provided by the team. This was my second stay at the hotel, and I would be happy to return again in the future. However, I would like to share a few points of feedback that may help improve the guest experience further.

Firstly, the facility maintenance could be improved. For example, the washroom door in the room I stayed in could not be locked. I informed someone at the reception on the morning of the 18th, but when I returned to the room, the issue had still not been resolved.

Secondly, the service timeline for food orders could be better managed. After 10 PM, while I was relaxing near the pool, I ordered a club sandwich and was informed that it would take around 20 minutes. However, it was only served after more than an hour, and only after I reminded one of the kitchen staff.

Lastly, I would like to suggest having a separate or dedicated space for spa services, especially for foot massages. This could provide guests with a more comfortable and relaxing experience.

2026-07-19 • via Nuitee
D
David • extended_group • au
9
Pros:

Great value accommodation, pool was amazing, staff lovely.

2026-07-18 • via Nuitee