Surabaya Suites Hotel Powered by Archipelago

Hotels
7.6 (312 reviews)
Plaza Boulevard, Jl. Pemuda 31-37 , Surabaya , id

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Poor room interior
Public access to amenities

Categories

Cleanliness
5.9
Multiple mentions of dirty rooms and unclean conditions.
Service
9.4
Staff received positive feedback for being friendly and helpful.
Location
8.4
Convenient location near shopping and attractions.
Room Quality
6.9
Spacious rooms mentioned, but significantly impacted by poor interior conditions.
Amenities
6.4
Amenities like pool access were criticized; however, staff responsiveness was appreciated.
Value for Money
8.4
Good value emphasized for spacious rooms and service.
Food and Beverage
7.4
Food quality mentioned positively, but not extensively discussed.
Overall Experience
8
Overall sentiment was mixed, but with notable positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Amenities and Services

Featuring an outdoor pool, spa, and spacious rooms, Surabaya Suites Hotel Powered by Archipelago Hotel offers a 4-star experience in the heart of Surabaya.

Convenient Location

Located in Surabaya’s Central Business District, the hotel provides easy access to key attractions such as the World Trade Centre and Surabaya Plaza Shopping Mall.

Dining Excellence

With three dining options including buffet breakfast at Kartini and traditional Indonesian cuisine at Cafe Taman, guests can indulge in a variety of culinary delights during their stay.

Book your stay at Surabaya Suites Hotel Powered by Archipelago Hotel for a truly unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 312 reviews
Cleanliness: 5.9
Service: 9.4
Location: 8.4
Room Quality: 6.9
Amenities: 6.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8
L
Lestaric • solo_traveller • id
8
Pros:

lokasinya dekat dengan mall dan tempat kuliner

Cons:

kebersihannya

2026-05-28 • via Nuitee
A
Akhmad Sabarudin • family_with_children • id
9
Nice but Old
Pros:

The hotel staff is highly accommodating and exudes a welcoming atmosphere. The rooms are very spacious and clean. The pricing is affordable, and the hotel’s location in the city center provides convenient access to shopping malls, dining establishments, recreational facilities, and other amenities. Breakfast offers a diverse selection of dishes, encompassing both Indonesian and Western cuisines. Notably, the hotel prioritizes environmental sustainability.

Cons:

There are a few areas that could benefit from refurbishment. The building appears somewhat dated, and certain room fixtures, such as the faucet and showerhead, may require attention.

2026-05-27 • via Nuitee
B
Brinkman - Saimima • solo_traveller • nl
6
Pros:

Dicht bij de plaza

Cons:

De WC

2026-05-24 • via Nuitee
A
Ammer Alarif bin • solo_traveller • my
2
2026-05-24 • via Nuitee
A
agnese • couple • it
5
Ok, ma in giro c’è di meglio altro
Pros:

Camere grandi

Cons:

La struttura non era ben tenuta, le camere erano sporche, il servizio ristorante per la cena pessimo.
Diciamo che se avete altre soluzioni non vi consiglio questa

2026-05-19 • via Nuitee
S
Sulaman • solo_traveller • au
7
2026-05-18 • via Nuitee
D
Daniel • solo_traveller • gb
8
2026-05-12 • via Nuitee
A
Adi • couple • id
10
Pros:

suasana nya menyenangkan

Cons:

di kamar mandi masi ada cotonbut yg sdh twrpakai lupa dibuang masi ada dibawah wastafel kamar mandi

2026-05-09 • via Nuitee
S
Sulistyo • solo_traveller • id
9
2026-05-07 • via Nuitee
J
Jean • couple • fr
8
Pros:

Très grande chambre avec un lit immense et matelas confortable.

Cons:

Manque de prises électriques dans la chambre.
Joints de la baignoire et pommeau de douche moisis.

2026-04-30 • via Nuitee
S
Syukri Ainun • couple • nl
6
2026-04-27 • via Nuitee
A
Afandi • solo_traveller • qa
10
2026-04-24 • via Nuitee
G
Guido • couple • nl
8
2026-04-20 • via Nuitee
A
Angus • couple • au
9
2026-04-11 • via Nuitee
R
Rashya • couple • id
10
Excellent
Pros:

Excellent

Cons:

Excellent

2026-04-04 • via Nuitee
A
Ana Elizabeth Martin • solo_traveller • au
8
Pros:

Shopping mall

Cons:

Rooms carpet looks old need fresh paint and carpet

2026-03-29 • via Nuitee
S
suwanti • solo_traveller • au
6
2026-03-09 • via Nuitee
S
Shiraz Ahmad • solo_traveller • es
10
2026-03-03 • via Nuitee
M
Marijke • solo_traveller • id
6
Pros:

De ligging van het hotel

Cons:

De hygiëne. Het hotel is gedateerd.
Vieze vloerbedekking

2026-03-02 • via Nuitee
J
John • solo_traveller • de
4
Pros:

Large room

Cons:

The bathroom was in terrible condition, very rundown.

2026-02-12 • via Nuitee