Surabaya Suites Hotel Powered by Archipelago

Hotels
7.6 (338 reviews)
Plaza Boulevard, Jl. Pemuda 31-37 , Surabaya , ID
+62 31 5316833

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Poor room interior
Public access to amenities

Categories

Cleanliness
5.9
Multiple mentions of dirty rooms and unclean conditions.
Service
9.4
Staff received positive feedback for being friendly and helpful.
Location
8.4
Convenient location near shopping and attractions.
Room Quality
6.9
Spacious rooms mentioned, but significantly impacted by poor interior conditions.
Amenities
6.4
Amenities like pool access were criticized; however, staff responsiveness was appreciated.
Value for Money
8.4
Good value emphasized for spacious rooms and service.
Food and Beverage
7.4
Food quality mentioned positively, but not extensively discussed.
Overall Experience
8
Overall sentiment was mixed, but with notable positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Luxurious Amenities and Services

Featuring an outdoor pool, spa, and spacious rooms, Surabaya Suites Hotel Powered by Archipelago Hotel offers a 4-star experience in the heart of Surabaya.

Convenient Location

Located in Surabaya’s Central Business District, the hotel provides easy access to key attractions such as the World Trade Centre and Surabaya Plaza Shopping Mall.

Dining Excellence

With three dining options including buffet breakfast at Kartini and traditional Indonesian cuisine at Cafe Taman, guests can indulge in a variety of culinary delights during their stay.

Book your stay at Surabaya Suites Hotel Powered by Archipelago Hotel for a truly unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

7.6
Based on 338 reviews
Cleanliness: 5.9
Service: 9.4
Location: 8.4
Room Quality: 6.9
Amenities: 6.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8
T
Traversaz • couple • fr
7
Pros:

Very nice hotel, big rooms, big bathroom! Perfect location too!

Cons:

The bathroom was very old but everything was working properly, and not enough plugs to charge your electronic devices.

2026-10-31 • via Nuitee
N
Noyal • solo_traveller • it
10
2026-10-16 • via Nuitee
R
Ron • couple • nl
7
Goede prijs- kwaliteit verhouding dicht bij winkelcentrums
Pros:

Vriendelijke personeel. Weinig lawaai van buiten

Cons:

Hygiëne mag beter

2026-10-13 • via Nuitee
武装飞鸟 • solo_traveller • cn
9
Pros:

很有历史感，设施虽然旧，但非常齐全

2026-10-09 • via Nuitee
C
Caroline • couple • fr
10
Tout à fait adapté pour une étape d une nuit avant de prendre le train
Pros:

Qualité des chambres / proximité de la gare accessible à pied de l hôtel

2026-08-29 • via Nuitee
Z
Zhanyne • solo_traveller • au
10
2026-08-27 • via Nuitee
J
Jose • solo_traveller • es
8
2026-08-23 • via Nuitee
M
ManjaIsmail • family_with_children • my
8
2026-08-11 • via Nuitee
A
Ahmet • solo_traveller • au
8
Pros:

location and size of the rooms

Cons:

breakfast could have more variety

2026-08-10 • via Nuitee
L
Leonard • extended_group • id
8
My stay at the hotel is enjoyable and memorable.
Pros:

The room is spacious and clean.

Cons:

Dor the last three days, the towels were not replaced by new ones. I used the same towels for three consecutive days.

2026-07-25 • via Nuitee
A
Azri1973 • solo_traveller • my
3
Pros:

The location is really strategic with mall next to the hotel

Cons:

The hotel room is old. A lots of stain on carpet and furniture. No hot shower. Dusty.

2026-07-17 • via Nuitee
M
ManjaIsmail • family_with_children • my
8
I will stay again if come to Surabaya recommend to my friends
Pros:

The location fantastic but not thr breakfast

Cons:

Electrical plugs to charge my handphones

2026-07-16 • via Nuitee
D
Delfian • solo_traveller • id
8
Pros:

Dekat sama mall dan tempat makan

Cons:

Tidak ada

2026-07-14 • via Nuitee
A
Ariani • couple • id
10
Menginap selama dua malam terasa nyaman
Pros:

Bath up dan kamar yang super bersih

Cons:

Tidak ada

2026-07-14 • via Nuitee
S
Sri • family_with_children • id
9
2026-07-12 • via Nuitee
E
Eric • solo_traveller • nl
8
Pros:

Good and clean room

Cons:

The airco. It didn't work

2026-07-12 • via Nuitee
A
Anna • solo_traveller • es
7
Pros:

La habitación era muy grande y el hotel tenia spa.

Cons:

La piscina es horrible.

2026-07-07 • via Nuitee
A
Angus • solo_traveller • au
9
Pros:

Hotel is impressive and very reasonably priced; check in was friendly and efficient, room pleasant and very spacious; a short walk to three large malls and Gubeng railway station.

Cons:

All fine thanks

2026-07-02 • via Nuitee
P
Paloma • solo_traveller • es
7
2026-06-23 • via Nuitee
H
Henry • extended_group • gb
7
2026-06-22 • via Nuitee