Karuizawa Prince Hotel West

Hotels
•
Prince Hotels & Resorts
8.4 (3219 reviews)
Karuizawa 1016-87 , Karuizawa , jp
+81267421111

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Spacious cottages
Scenic environment
Helpful staff
Cons:
Insect issues
Transport confusion
Additional fees for amenities

Categories

Cleanliness
7.81
Some reviews mentioned the cottage was a little dirty and there were insect issues.
Service
9.28
Reception staff went out of their way to help with hospital needs.
Location
8.82
Cottages had a great connection to nature, though transport to hotel facilities was inconvenient.
Room Quality
8.27
Cottages are spacious but some furniture is run down and cleanliness issues raised.
Amenities
8.3
Onsen access is limited and incurs additional fees, which detracts from overall value.
Value for Money
7.76
Some guests felt the extra charges for amenities were unjustified given the cottage price.
Food and Beverage
8.31
Onsen facilities are charged separately, which might not meet expectations for value.
Overall Experience
8.68
The overall experience was enjoyable despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Luxurious Dining Options and Shopping Experience

Indulge in a culinary journey with 3 dining options and explore a vast shopping mall with 240 shops, all within the premises of Karuizawa Prince Hotel.

Relaxation and Recreational Activities

Unwind in hot-spring・open-air baths, enjoy a spa treatment, and partake in various activities such as tennis, skiing, and snowboarding during the winter season. The hotel also offers bicycle and ski equipment rentals for your convenience.

Comfortable Accommodations and Convenient Location

Choose from air-conditioned rooms with free WiFi in the West Building or opt for a cozy cottage. With JR Karuizawa Train Station just a 5-minute drive away and complimentary shuttle service, convenience is at your doorstep.

Book now for an unforgettable stay at Karuizawa Prince Hotel!

Important information:

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30
*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.
Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websitesGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 3219 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
W
Wan-Ting • family_with_children • ca
9
2026-07-04 • via Nuitee
L
Lian • family_with_children • tw
9
Pros:

早餐豐盛，園區景色優美

Cons:

進房間後，要出門都需等接駁巴士，比較不方便

2026-07-03 • via Nuitee
S
Shuchun • extended_group • tw
6
Pros:

距離購物中心很近，小木屋裡有餐桌可以讓大家聊天非常好

Cons:

進入房間有一股奇怪的味道，後來工作人員有進來噴淨味劑跟換浴簾，接駁車上遺失一支太陽眼鏡，一下車就立刻告知忘記拿，但依然找不到物品！

2026-07-02 • via Nuitee
G
Gojo • extended_group • jp
10
癒された
Pros:

広大な敷地にコテージがゆったりと点在していて、プライベートもしっかり守られて、快適でした。

2026-07-01 • via Nuitee
S
SHUWEN • couple • jp
8
2026-06-30 • via Nuitee
玉蓮 • extended_group • tw
9
2026-06-30 • via Nuitee
C
Chinyen • extended_group • tw
9
2026-06-29 • via Nuitee
M
Mariko • solo_traveller • jp
1
2026-06-29 • via Nuitee
H
Hsiang-Lan • solo_traveller • tw
9
Pros:

有車站接駁也有房間接駁
住2晚不打掃可以免費泡湯
很悠閒放鬆

Cons:

剛進去房間有霉味
沒有冷氣只有電風扇

2026-06-28 • via Nuitee
L
Li Wen • solo_traveller • tw
9
2026-06-28 • via Nuitee
毛利 • solo_traveller • jp
8
2026-06-28 • via Nuitee
E
Edmond • couple • us
10
2026-06-26 • via Nuitee
哆啦啦小姐 • solo_traveller • tw
8
Pros:

飯店位置很好

Cons:

性價比我覺得還好，雖然溫泉不錯，但住過日本很多的溫泉飯店，提供的服務更多，所以這價格稍微偏貴

2026-06-26 • via Nuitee
國嶋 • solo_traveller • jp
8
2026-06-24 • via Nuitee
L
lola • family_with_children • es
8
Molt bonic però incòmode per desplaçar-s’hi
Pros:

Estàvem a un cottage preciós i agradabilíssim amb totes les comoditats. L’hotel és molt bonic,

Cons:

El cottage estava tan lluny de la recepció (i de tot) que calia anar amb autobús. És complicat moure’s. L’hotel està lluny del centre.

2026-06-24 • via Nuitee
S
Shao-hsuan • couple • tw
8
2026-06-23 • via Nuitee
C
Chih wei • extended_group • tw
9
2026-06-22 • via Nuitee
平安 • solo_traveller • jp
7
Cons:

バス以外で部屋に行こうとすると迷子になりそうになった

2026-06-21 • via Nuitee
H
Hsiao Hua • extended_group • id
7
Pros:

環境優美，離outlet很近。

Cons:

WiFi很慢，早餐食物普通。有點可惜！
房間沒有提供刀叉和湯匙，不方便！

2026-06-20 • via Nuitee
Y
Yilin • family_with_children • tw
9
2026-06-19 • via Nuitee