Karuizawa Prince Hotel West

Hotels
•
Prince Hotels & Resorts
8.4 (3205 reviews)
Karuizawa 1016-87 , Karuizawa , jp

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious cottages
Scenic environment
Helpful staff
Cons:
Insect issues
Transport confusion
Additional fees for amenities

Categories

Cleanliness
7.81
Some reviews mentioned the cottage was a little dirty and there were insect issues.
Service
9.28
Reception staff went out of their way to help with hospital needs.
Location
8.82
Cottages had a great connection to nature, though transport to hotel facilities was inconvenient.
Room Quality
8.27
Cottages are spacious but some furniture is run down and cleanliness issues raised.
Amenities
8.3
Onsen access is limited and incurs additional fees, which detracts from overall value.
Value for Money
7.76
Some guests felt the extra charges for amenities were unjustified given the cottage price.
Food and Beverage
8.31
Onsen facilities are charged separately, which might not meet expectations for value.
Overall Experience
8.68
The overall experience was enjoyable despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Luxurious Dining Options and Shopping Experience

Indulge in a culinary journey with 3 dining options and explore a vast shopping mall with 240 shops, all within the premises of Karuizawa Prince Hotel.

Relaxation and Recreational Activities

Unwind in hot-spring・open-air baths, enjoy a spa treatment, and partake in various activities such as tennis, skiing, and snowboarding during the winter season. The hotel also offers bicycle and ski equipment rentals for your convenience.

Comfortable Accommodations and Convenient Location

Choose from air-conditioned rooms with free WiFi in the West Building or opt for a cozy cottage. With JR Karuizawa Train Station just a 5-minute drive away and complimentary shuttle service, convenience is at your doorstep.

Book now for an unforgettable stay at Karuizawa Prince Hotel!

Important information:

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30
*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.
Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websitesGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 3205 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
H
Hsiao Hua • extended_group • id
7
Pros:

環境優美，離outlet很近。

Cons:

WiFi很慢，早餐食物普通。有點可惜！
房間沒有提供刀叉和湯匙，不方便！

2026-06-20 • via Nuitee
Y
Yilin • family_with_children • tw
9
2026-06-19 • via Nuitee
T
TAKAO • couple • jp
8
2026-06-18 • via Nuitee
Y
Yossi • solo_traveller • il
9
Pros:

Short waking distance from the outlet and there is a shatle service every 20 minutes.
The room was great and you can order pizza la, direct to your room.

Cons:

The stuff English is limited, we manage to communicate with Google translate.

2026-06-16 • via Nuitee
L
Lin • family_with_children • tw
8
2026-06-15 • via Nuitee
C
CHUNG KUANG • extended_group • tw
9
Pros:

服務跟房間整潔整體上都很好，週遭環境很舒服。
記得車子的時間，可以搭車，往返輕井澤站

Cons:

住宿的那一間，有一個插頭鬆動，不好插。
吃食方面不是那麼方便

2026-06-15 • via Nuitee
C
Christopher • extended_group • sg
9
A great cabin retreat next to a golf course!
Pros:

We were traveling as an extended family with grandparents and 2 kids with my wide and myself. So the 4 bedroom cabin with attached toilets were a real hit with everyone. We appreciated the common area with a large table that we could share breakfast together.

Cons:

There were some insects found in some of the rooms.

2026-06-14 • via Nuitee
E
Erin • solo_traveller • au
8
2026-06-13 • via Nuitee
M
MICHIYO • couple • jp
7
部屋の作りが少し残念。
Pros:

ロケーションが良く、温泉もとても気持ちが良かった。

Cons:

部屋のソファがくつろげる感じではなかった。
部屋からフロントが遠い。複雑でわかりにくい。

2026-06-13 • via Nuitee
S
shulee • extended_group • tw
8
2026-06-12 • via Nuitee
F
Fei Pei • couple • jp
9
2026-06-09 • via Nuitee
T
Takahiro • extended_group • jp
10
2026-06-09 • via Nuitee
P
Pei Chin • extended_group • tw
5
下次不會再選小木屋。
Pros:

位置與景觀

Cons:

小木屋很髒，窗框都發霉了！浴室非常簡陋與老舊，洗澡與洗頭都很不舒適，需要再花2000日幣到另一個地方，而且還被限制只能在晚上7:00前進場，非常不便。

2026-06-08 • via Nuitee
O
Ong • couple • sg
5
We didn't sleep well with the bed.
Cons:

The bed was hard and the property is quite old.

2026-06-07 • via Nuitee
K
Keijiro Okamura • family_with_children • jp
5
まぁまぁ
Pros:

スタッフの対応が丁寧だった

Cons:

お風呂がオムツを少しでも履いてる子供ダメだった点。

2026-06-07 • via Nuitee
P
PIYUN • couple • tw
8
2026-06-05 • via Nuitee
P
Pluto • family_with_children • tw
8
彷彿住在森林裡，一睜眼就是滿滿的輕井澤綠
2026-06-04 • via Nuitee
F
Fang-Li • extended_group • tw
10
2026-06-02 • via Nuitee
M
MIKOTO • extended_group • jp
10
やっぱり周り気にせず楽しく過ごせて幸せ時間でした。
Pros:

他にあまりない、ベッドルーム1つにシャワートイレが1つ、真ん中に大きな机の部屋があってプライベートと友達とワイワイも叶う点。
目的地が近くて、いつも使わせてもらってる。
敷地が自然で綺麗な点。
ピザの出前チラシがある点。

Cons:

しょうがないと思うがゴキ○○の死骸がベッド横に落ちていた事。自然が多い分たくさん居ると思うので目を瞑れるが裸足で部屋を歩けない…。部屋用のスリッパがあると嬉しい。虫嫌いでないのでセーフ

2026-06-01 • via Nuitee
D
DANAYA • couple • th
9
Cons:

No air con

2026-05-31 • via Nuitee